One Identity Safeguard Reviews

Name: One Identity Safeguard
Brand: One Identity
Rating: 4.0 (45 reviews)

4.0 out of 5

45 reviews
93% willing to recommend

1,102 followers

What is One Identity Safeguard?

One Identity Safeguard manages and monitors privileged access, enhancing security with features like automatic session recording, real-time monitoring, and credential rotation. It integrates seamlessly, supports compliance with audit trails, and improves operational efficiency across organizations. This robust platform significantly bolsters security protocols while controlling sensitive operations.

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One Identity Safeguard is the #3 ranked solution in top Privileged Access Management (PAM) solutions, #4 ranked solution in top Non-Human Identity Management (NHIM) solutions, and #6 ranked solution in top User Entity Behavior Analytics (UEBA) solutions. PeerSpot users give One Identity Safeguard an average rating of 8.0 out of 10. One Identity Safeguard is most commonly compared to CyberArk Privileged Access Manager: One Identity Safeguard vs CyberArk Privileged Access Manager. One Identity Safeguard is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 25% of all views.

Buyer's Guide

One Identity Safeguard

May 2025

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Featured One Identity Safeguard reviews

Tor Nordhagen

Executive Director at Semaphore

We're introducing the solution's transparent mode for privileged sessions. This is part of what the client hasn't used before. It will simplify their administrative situation greatly. So far, the rollout of this feature has been a seamless process, but we're still in the midst of rolling it out. The benefits will be on the risk side. Right now, the way accounts are managed, you don't necessarily know who is using an account. There's a shared admin account, and that's not a good thing. And those accounts are shared in wallets by several people. One of the real benefits of safeguarding here is that the client will have an absolute audit of who is using an administrative interface, whether it's server or network.

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Daniel Pettersson

System Manager at a retailer with 10,001+ employees

The whole product solves the privileged access management challenge for our company. We have a secure tunnel, a secure session manager, and automatic logging of sessions, which is good for forensic purposes. We have a rich level of logs and can trace what happened on which machine and see who did what. Feedback from our users on the usability is positive regarding the UI experience. Instead of keeping their credentials on them somewhere, they now have a very easy-to-use portal with a nice GUI. There has been some feedback from people saying, "Couldn't it do this," or "Now I have to do that". But that's basically change management and not a real problem. There is some getting used to the UI, but I think the UI is very easy to understand and to use. The usability is very good and that's one of the main ways Safeguard stands out from the competition.

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Martin Ajayiobe

Senior Vice President (Infrastructure Systems/Information Security) at MAXUT

One Identity Safeguard now prevents unauthorized access to servers by eliminating privileged passwords and requiring all connections to go through a PAM-authorized process. This means no one, including hackers, can access servers without explicit approval, significantly enhancing overall security. One Identity Safeguard is easy to use with a good partner to support you, and it can be up and running within a few days. We have successfully integrated One Identity Safeguard with cloud targets, and the process was straightforward. One Identity Safeguard has improved our incident response time by 300 percent.

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One Identity Safeguard mindshare

Product category:

As of May 2025, the mindshare of One Identity Safeguard in the Privileged Access Management (PAM) category stands at 4.0%, down from 4.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Privileged Access Management (PAM)

PeerResearch reports based on One Identity Safeguard reviews

Type	Title	Date
Category	Privileged Access Management (PAM)	May 20, 2025	Download
Product	Reviews, tips, and advice from real users	May 20, 2025	Download
Comparison	One Identity Safeguard vs CyberArk Privileged Access Manager	May 20, 2025	Download
Comparison	One Identity Safeguard vs Delinea Secret Server	May 20, 2025	Download
Comparison	One Identity Safeguard vs CyberArk Endpoint Privilege Manager	May 20, 2025	Download

Title	Rating	Mindshare	Recommending
CyberArk Privileged Access Manager	4.3	18.3%	94%	223 interviews Add to research
IBM Security QRadar	4.0	N/A	91%	209 interviews Add to research

Valuable Features

One Identity Safeguard's most valued features include monitoring privileged access, four-eye authentication, secure audit and video replay, flexible integration, and support for various protocols. Its transparent mode keeps user experience smooth and unchanged while offering robust auditing and password management capabilities. Users appreciate its ease of implementation, intuitive interface, secure remote access, and high availability, benefiting from reduced operational risks and enhanced compliance. Responsive usability and recording functionalities further enhance operational efficiency and security.

"We have limited the possibilities for malicious actions and have made it safer for our users when they are using privileged accounts."
"The implementation time was quick. It was basically up and running within a week."
"The scalability of One Identity Safeguard is perfect, scoring ten out of ten."

Room for Improvement

One Identity Safeguard encounters challenges with managing concurrent sessions and lacks VMware PCoIP protocol support. Upgrades necessitate downtime despite high availability. Users report interface complexity and cumbersome transparent mode implementation. Multilingual support excludes Arabic, while automation and reporting capabilities require enhancements. Central management for appliances, better integration, clearer policy frameworks, and debugging options need attention. Some request more flexible password automation, cloud service integration, and HSM support. Session recording resource demands and Active Directory integration are also issues. Pricing and storage requirements could be improved.

"From a management point of view, it would be beneficial if One Identity Safeguard Privilege Password and One Identity Safeguard Privilege Session had a more similar interface."
"From a management point of view, it would be beneficial if One Identity Safeguard Privilege Password and One Identity Safeguard Privilege Session had a more similar interface."
"I rate customer support six out of ten. It needs improvement as it can significantly impact customer access."

ROI

One Identity Safeguard delivers robust security and compliance features. Users report reduced time in incidents, improved performance, and elimination of certain redundant tools. Two-factor authentication prevents unauthorized access, and password vaults enhance security. Fast session approval aids productivity. While operational costs can decrease, some users note benefits primarily in risk reduction. Larger organizations with local infrastructure commonly achieve substantial returns. Enhanced security mitigates insider threats, improving overall risk management and potentially avoiding future losses.

Pricing

Enterprise buyers report One Identity Safeguard as a robust but costly solution. Licensing is usually based on concurrent sessions and can vary by organization size and deployment choice, with options for virtual or hardware appliances. Although initial costs and additional expenses like training and integration may be high, many find the pricing logical and the product effective, especially for larger organizations. Flexibility and cost-benefit ratio often justify its expense compared to competitors like CyberArk.

"It is more expensive than Secret Server but way less expensive than CyberArk. As a customer, I would like the pricing to be lower, but it has a good price point."
"It is cheaper than CyberArk. Its price is fair."
"We bought their other products, so it was not that expensive. It is one of those where the more you buy, the cheaper it is."

Popular Use Cases

One Identity Safeguard is used for privileged management, securing sessions, monitoring user actions, and password control. Users manage and track privileged access in production environments, enforce security protocols, and improve access efficiency. They utilize it for session recording, password management, and ensuring compliance with audit requirements. The tool supports virtualization, integrating with systems like RDP, SSH, and Citrix, and is deployed across both physical and virtual environments for enhanced control.

Service and Support

One Identity Safeguard's customer service and support receive varied opinions. Many find technical support responsive, knowledgeable, and effective, rating it high. Some mention improvement needs in response times and support depth. Users appreciate the technical team’s expertise and communication. However, a few express issues with slow responses and lack of direct assistance for complex problems. Regular support satisfies many, though premier support offers faster assistance and is valued by some clients for complex needs.

Deployment

Users generally found One Identity Safeguard's initial setup straightforward and easy. Many noted the installation documentation was helpful and the process quick, often taking a couple of hours to a few days. Complexity arose when integrating with existing systems or configuring specific features. Organizations with prior PAM experience found deployment smoother. Users appreciated that technical knowledge was not heavily required, although preparation and planning were emphasized for seamless network integration.

Scalability

One Identity Safeguard demonstrates strong scalability. Many users experience seamless scalability, allowing easy expansion by adding appliances or virtual machines. Some note difficulties with concurrent session handling and high availability. Performance may degrade at larger scales, yet users remain satisfied, highlighting its suitability for medium to large enterprises. Clustering capabilities and ease of deployment are praised, though room for improvement exists in load balancing and switch-over times between appliances.

Stability

One Identity Safeguard is praised for its stable performance with many users reporting no significant issues. Some users experienced minor technical issues with traffic types and specific features, but these did not majorly impact system functionality. The active-active configuration, virtual appliance capability, and regular updates are noted as positives. Some users mentioned that the stability can vary depending on the version or specific deployments but generally rate stability highly.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our One Identity Safeguard Buyer's Guide for additional reliable information.