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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

One Identity Safeguard provides robust security features, automated password management, and real-time activity monitoring, enhancing control and visibility over privileged access.
Implementation of One Identity Safeguard is quick, with the system operational within a week, effectively reducing time spent on password management and improving administrative task efficiency.
One Identity Safeguard offers high availability with 99.999 percent uptime for seamless deployment in enterprise environments, securing privileged accounts and reducing credential theft risk.
One Identity Safeguard features advanced audit and compliance support, enabling easier and faster audits through detailed session recording and reporting, especially beneficial for vendor management.
One Identity Safeguard improves security posture by eliminating shared administrative credentials and offering features like just-in-time access management to ensure enhanced operational efficiency.

CONS

One Identity Safeguard has reported issues with integration with Active Directory and other systems, such as Oracle OID and YAML, complicating group and user management.
There are concerns with the stability, including problems during usage and errors, and challenges in managing access and accounts efficiently.
Cost is a significant concern as One Identity Safeguard is considered expensive, impacting management approval and budget considerations.
Technical support has received criticism for not providing timely or effective solutions to customer issues, affecting customer satisfaction.
The documentation for One Identity Safeguard is perceived as inadequate and convoluted, making it hard to understand features and resolve issues effectively.
 

One Identity Safeguard Pros review quotes

it_user437646 - PeerSpot reviewer
PreSales Engineer at a tech vendor with 201-500 employees
Feb 6, 2017
Customer Service: absolutely perfect Technical Support: Technical support is 10/10, absolutely.
it_user589470 - PeerSpot reviewer
IT Security Engineer
Jun 18, 2017
Flexible modes are easily integrated into the customer infrastructure.
it_user598935 - PeerSpot reviewer
Chief Technology Officer & Solution Architect at a tech services company with 51-200 employees
Jan 31, 2017
It was super easy to deploy, not complicated, and did not have the hidden Capex that competitors do!
Learn what your peers think about One Identity Safeguard. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
it_user841344 - PeerSpot reviewer
System Consultant at a tech services company with 1,001-5,000 employees
May 23, 2018
The initial setup is very easy.
HeadOfDed6dc - PeerSpot reviewer
Head of Department at a financial services firm with 10,001+ employees
Apr 4, 2019
The transparent mode for privileged sessions is a very good solution.
IdmArchi90fa - PeerSpot reviewer
IDM Architect at a tech company with 10,001+ employees
Apr 4, 2019
The extensible framework for authentication is one of the most valuable features. We use an MFA plug-in and a lot of different factors, depending on what the business use-cases are. And of course, the auditing functionality is also valuable.
SF
Security Consultant at Controlware GmbH
Apr 10, 2019
It is easy to manage. There is a very logical, clear user interface. Also, the integration of scripts is thoughtfully implemented. Overall, it's a nice product to manage.
CJ
Identity & Access Manager at Reist Telecom
Apr 10, 2019
The transparent mode for privileged sessions is one of the best things for customers, because they don't see the system in-between.
SS
Head of Information Security at a financial services firm with 11-50 employees
Apr 17, 2019
The most unique and valuable features are the upstream and downstream throughput capacities; the Safeguard platform provides agile integration. In actuality, all the features are valuable. They're good, user-friendly.
reviewer1161345 - PeerSpot reviewer
Works with 10,001+ employees
Jun 15, 2020
All sessions are audited and they are indexed/searchable through the GUI.
 

One Identity Safeguard Cons review quotes

it_user437646 - PeerSpot reviewer
PreSales Engineer at a tech vendor with 201-500 employees
Feb 6, 2017
I have encountered scalability issues. The system needs to be properly analysed before putting it into production.
it_user589470 - PeerSpot reviewer
IT Security Engineer
Jun 18, 2017
Now, I think the best way to improve it will be to optimize the software, because the software begins to consume more resources (physical).
it_user598935 - PeerSpot reviewer
Chief Technology Officer & Solution Architect at a tech services company with 51-200 employees
Jan 31, 2017
VMware PCoIP protocol support: Many customers are switching from normal computers/environment to VDI infrastructure and some of them are switching to VMware Horizon that uses PCoIP protocol, which is not supported right now.
Learn what your peers think about One Identity Safeguard. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
it_user841344 - PeerSpot reviewer
System Consultant at a tech services company with 1,001-5,000 employees
May 23, 2018
It needs more marketing.
HeadOfDed6dc - PeerSpot reviewer
Head of Department at a financial services firm with 10,001+ employees
Apr 4, 2019
On a scale of one to ten, the stability is an eight.
IdmArchi90fa - PeerSpot reviewer
IDM Architect at a tech company with 10,001+ employees
Apr 4, 2019
Even though we have two nodes, there's no way to do an upgrade without taking everything completely offline. It would be nice if they could improve that.
SF
Security Consultant at Controlware GmbH
Apr 10, 2019
The high availability function of the box requires a long time to switch over from one appliance to another.
CJ
Identity & Access Manager at Reist Telecom
Apr 10, 2019
For some users, the physical appliance has been a bit buggy.
SS
Head of Information Security at a financial services firm with 11-50 employees
Apr 17, 2019
Our experience with technical support has been disappointing. We require more prompt and faster response times. We require answers to our questions right away but we haven't received that level of support.
reviewer1161345 - PeerSpot reviewer
Works with 10,001+ employees
Jun 15, 2020
Monitoring of the platform should be easier and more functional so that you can have a clear picture of the running service.