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Okta Platform vs One Identity Safeguard comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Okta Platform boosts agility, productivity, and ROI through automation, centralized security, and streamlined access management, reducing IT burdens.
Sentiment score
6.8
One Identity Safeguard boosts security, reduces investigation time, cuts costs, and improves efficiency by automating access control.
We have our dashboard to log in via Okta Workforce Identity.
Lead Admin Systems at a financial services firm with 10,001+ employees
It has saved approximately 50 to 80 percent of our time.
Application development senior analyst at Accenture
We have seen a 60% reduction in password reset help desk tickets.
System Engineer at a retailer with 10,001+ employees
We have seen a 12% return on investment with One Identity Safeguard, and we have saved a significant amount of money.
CTO at DishIs Technologies
The time is reduced by nearly fifty percent for our audit preparation and compliance reporting compared to earlier.
Manager, Account Services Delivery at Softcell Technologies Limited
I have seen a return on investment through reduced audit effort and fewer security incidents related to privileged access, along with significant time savings for IT and security teams by automating access control and password management.
office administrator at Gitarattan International Business School
 

Customer Service

Sentiment score
6.9
Okta's support is praised for effectiveness and professionalism, though some note initial delays and prefer internal resources.
Sentiment score
6.8
One Identity Safeguard's customer service is praised for efficiency and reliability, despite occasional inconsistencies in response times.
They are very supportive; they just open a ticket, and they support us very professionally.
Staff Infrastructure & Security Engineer at Mozn Systems
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
IT Manager at Clear Channel
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
Business Intelligence Developer at a consultancy with 51-200 employees
I sometimes need escalations to reach expertise.
Consultant at a tech vendor with 11-50 employees
Sometimes, I get a very helpful response and they address issues on a call.
Systems Administrator at a university with 10,001+ employees
When I have day-to-day incidents and problems, the response is good enough in terms of time and quality.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.3
Okta Platform efficiently scales and integrates seamlessly, supporting numerous users, though coordination with Okta's team is sometimes needed.
Sentiment score
7.3
One Identity Safeguard scales well for most environments but requires infrastructure planning and improvements in high availability and cost management.
The scalability part of Okta Customer Identity is fine, there is no blocker and we can upgrade whenever we need.
IT Administrator at a tech vendor with 1,001-5,000 employees
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
We have a cluster of SPPs and a cluster of SPSs, and we can add a node to that cluster without much fuss.
Systems Administrator at a university with 10,001+ employees
I would rate it a nine out of ten for scalability.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
 

Stability Issues

Sentiment score
7.9
Okta Platform is praised for exceptional stability and uptime, with minor issues and quick recovery supporting its strong reputation.
Sentiment score
7.8
One Identity Safeguard is stable, performant, with reliable support, minor bugs, and effective high availability configurations enhance robustness.
Okta Workforce Identity is a stable product.
Business Intelligence Developer at a consultancy with 51-200 employees
There are no doubts regarding the stability of Okta Customer Identity.
Senior Quality Analyst at YASH Technologies
I would rate it a nine out of ten for stability.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
In terms of stability, I rate One Identity Safeguard nine to ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
One Identity Safeguard is very stable and can handle the workload easily; I have not seen any downtime.
office administrator at Gitarattan International Business School
 

Room For Improvement

Okta Platform improvements target integration, authentication, documentation, cost-effectiveness, hybrid options, and better support to enhance user experience.
One Identity Safeguard needs integration improvements, better session management, intuitive interfaces, and enhanced support, with demands for lower pricing.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Lead Admin Systems at a financial services firm with 10,001+ employees
Since we started using it in 2019, we have observed numerous enhancements to increase security.
IT Manager at Clear Channel
Integration with Active Directory servers, Cisco routers, and switches is not currently available.
Managing Consultant at a tech vendor with 10,001+ employees
For some configurations on the SPS side, if I need to make changes, such as for DNS servers, I must redeploy the machine.
Consultant at a tech vendor with 11-50 employees
There are many steps. We are still in the onboarding phase, and it seems very manual.
Systems Administrator at a university with 10,001+ employees
Another area for improvement could be the threat detection capabilities, like those seen in other PAM vendors.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
 

Setup Cost

Okta Platform is easy for AD admins but costly, with justified security and feature benefits for larger organizations.
Enterprise users find One Identity Safeguard pricey but justified by its value, offering competitive, flexible pricing and robust capabilities.
Despite the cost, it's cheaper than the potential financial loss from a security breach.
IT Manager at Clear Channel
Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products.
Managing Consultant at a tech vendor with 10,001+ employees
The price of Okta Customer Identity is acceptable.
Senior Quality Analyst at YASH Technologies
It is one of those where the more you buy, the cheaper it is.
Systems Administrator at a university with 10,001+ employees
It is cheaper than CyberArk.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
It is more expensive than Secret Server but way less expensive than CyberArk.
IAM Specialist
 

Valuable Features

Okta Platform offers advanced identity management with features like SSO, MFA, and seamless integration for enhanced security and efficiency.
One Identity Safeguard enhances security with session recording, privileged access management, and seamless integration while simplifying compliance and reducing risks.
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
IT Manager at Clear Channel
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
Managing Consultant at a tech vendor with 10,001+ employees
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Technical Team Lead at a computer software company with 1,001-5,000 employees
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
Systems Administrator at a university with 10,001+ employees
Automatic credential rotation helps our team by removing the need for manual changes to privileged passwords, reducing the risk of stale or shared credentials and ensuring that every access is controlled and compliant.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
Just-in-time access has sped up admin task completion and improved our overall compliance reporting, allowing audits to be completed nearly half the time compared to earlier.
Manager, Account Services Delivery at Softcell Technologies Limited
 

Categories and Ranking

Okta Platform
Ranking in Privileged Access Management (PAM)
5th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
89
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), Access Management (2nd), ZTNA as a Service (5th), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
One Identity Safeguard
Ranking in Privileged Access Management (PAM)
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
52
Ranking in other categories
User Entity Behavior Analytics (UEBA) (6th), Non-Human Identity Management (NHIM) (3rd)
 

Mindshare comparison

As of January 2026, in the Privileged Access Management (PAM) category, the mindshare of Okta Platform is 3.0%, up from 2.3% compared to the previous year. The mindshare of One Identity Safeguard is 3.7%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
One Identity Safeguard3.7%
Okta Platform3.0%
Other93.3%
Privileged Access Management (PAM)
 

Featured Reviews

SumitMundik - PeerSpot reviewer
Lead Admin Systems at a financial services firm with 10,001+ employees
Authentication process improves security with quick and intuitive user interface
The best feature is the speed and execution of Okta Workforce Identity. The moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated. The entire customer experience is very good. The user interface is pretty simple, straightforward, and really good. Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication. You will get the code, and as your device is authorized in the system, only that device can be used for the authentication purpose. A third person trying to access or hack your data will not be able to do that anymore. Additionally, you don't have to remember your passwords going forward. Previously, every 60 days or 90 days, passwords kept changing. With the two-factor authentication or single sign-on option in Okta Workforce Identity, you don't have to remember it anymore or write down passwords in plain text. If something goes wrong, we have the IAM team which can unlock your account immediately if you have issues.
SachinShelar - PeerSpot reviewer
Manager, Account Services Delivery at Softcell Technologies Limited
Privileged access has become centralized and streamlines multi-client audits and compliance
The best features we can highlight are privileged password vaulting and automatic password rotation, just-in-time privileged access, and session monitoring and recording. These features together stand out because they significantly reduce credential exposure, enforce least privilege access, and provide full auditing visibility across multiple client environments, as we are a service delivery and IT service delivery company with multiple customer environments and access. We rely most on just-in-time privileged access with credential vaulting. It is easy for the team to use day-to-day because access requests and approvals are streamlined and automated. Credentials are never exposed and sessions are automatically logged. After initial setup, adoption was smooth and it fit well into our existing operational workflows without adding stress to our operational team to adapt to the new technology. One Identity Safeguard has strengthened privileged access security across our multiple client environments. We have seen a reduction in shared credentials and unauthorized access. We have also seen faster approval for admin tasks and improved audit readiness. It has streamlined compliance reporting and reduced the operational risk of managing multiple client environments manually. Implementing this solution, we have reduced privileged account-related incidents by thirty percent. We have also cut manual password management time by nearly fifty to sixty percent. Just-in-time access has sped up admin task completion and improved our overall compliance reporting, allowing audits to be completed nearly half the time compared to earlier.
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
9%
Computer Software Company
9%
Educational Organization
6%
Computer Software Company
11%
University
9%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise21
Large Enterprise44
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise17
Large Enterprise19
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What is your experience regarding pricing and costs for One Identity Safeguard?
My experience with pricing, setup cost, and licensing has been a good experience overall, as the back and forth with One Identity is something that is acceptable; other tools have options to do thi...
What needs improvement with One Identity Safeguard?
One Identity Safeguard could be improved with a password manager and an identity manager as one big access management system. I believe improvements could be made around integrating with other tools.
What is your primary use case for One Identity Safeguard?
My main use case for One Identity Safeguard is using only one module for privileged session, which we use for admins and contractors. A quick specific example of how my team uses One Identity Safeg...
 

Also Known As

Okta Customer Identity, Workforce Identity
No data available
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Cavium
Find out what your peers are saying about Okta Platform vs. One Identity Safeguard and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.