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Okta Platform vs One Identity Safeguard comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Okta Platform boosts security and efficiency with centralized identity management, automation, and SSO, despite high pricing, enhancing productivity.
Sentiment score
7.2
One Identity Safeguard improves ROI by enhancing security, compliance, efficiency, reducing incidents, and automating access with time savings.
With Single Sign-On and automated identity management, employees can access applications faster while IT teams spend less time handling authentication issues.
Product Developer at a tech vendor with 10,001+ employees
Employee onboarding used to be a major pain point, but the automation Okta Platform provides for creating user accounts across various apps or SaaS tools has made our life much easier.
Lead Engineer at a tech vendor with 51-200 employees
We have our dashboard to log in via Okta Workforce Identity.
Lead Admin Systems at a financial services firm with 10,001+ employees
It has also reduced the time spent on password management, saving our team time in managing privileged accounts, and is helping with automation that reduces manual efforts.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
Instead of manually reconstructing activity, everything is already logged and searchable, which has improved response time during internal reviews.
Business Development Associate at Digital Track Solutions India Private Limited
It has reduced inside and external threats, which is essential for preventing privileged user damage, and decreased privileged account incidents by 40%.
Senior Frontend Developer at HCLSoftware
 

Customer Service

Sentiment score
6.8
Okta Platform's customer service is praised for responsiveness, but some users experience slow response times and time zone issues.
Sentiment score
6.7
One Identity Safeguard support is knowledgeable but could improve response speed for complex issues, valued for reliability and technical proficiency.
By offering a system to set varying priority levels on support tickets, urgent issues could receive quicker attention, benefiting business continuity and customer satisfaction.
They are very supportive; they just open a ticket, and they support us very professionally.
Staff Infrastructure & Security Engineer at Mozn Systems
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
IT Manager at Clear Channel
Documentation and knowledge base resources are also useful for resolving common issues and understanding product features, making customer support reliable and meeting enterprise expectations.
Technical Support Engineer at Digitaltrack
The customer team is knowledgeable and technically strong, especially when dealing with configuration issues, session monitoring, or password-related queries.
Business Development Executive at Digitaltrack
I sometimes need escalations to reach expertise.
Consultant at a tech vendor with 11-50 employees
 

Scalability Issues

Sentiment score
7.2
Okta Platform efficiently scales for organizations, integrates well across applications, though support may be needed for certain adjustments.
Sentiment score
7.4
One Identity Safeguard scales well with flexible architecture for growth, supporting enterprises despite some scalability challenges.
The scalability of Okta Platform is impressive, but its effectiveness relies on how integrations are designed, rate limits are handled, and day-to-day operations are managed.
Identity and Access Management Specialist at a university with 10,001+ employees
It is secure, providing needed scalability without impacting performance.
Clients can scale their API access requests beyond default limits, which is adaptable according to requirements without impacting performance or deployment.
Senior Analyst at Toll Holdings Limited
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
The system can distribute tasks across nodes, improving performance as demand grows.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
The platform is designed to support horizontal scaling, so adding capacity is relatively straightforward without redesigning the entire architecture.
Business Development Associate at Digital Track Solutions India Private Limited
 

Stability Issues

Sentiment score
7.9
Okta Platform is highly rated for stability, reliability, and efficient identity management with seamless integration and quick issue resolution.
Sentiment score
8.1
One Identity Safeguard is stable, efficiently handling high loads with minimal downtime, despite occasional integration or configuration issues.
This ensures immediate action upon changes applied within Okta Platform, stabilizing operations in managing user accounts, identities, logins, and user profiles.
Okta Workforce Identity is a stable product.
Business Intelligence Developer at a consultancy with 51-200 employees
There are no doubts regarding the stability of Okta Customer Identity.
Senior Quality Analyst at YASH Technologies
With proper sizing and high availability configuration, the system handles multiple concurrent sessions efficiently, making it a dependable and stable platform suitable for enterprise environments.
Technical Support Engineer at Digitaltrack
It appears designed as a dependable enterprise-grade solution, reflecting well in its production performance.
Business Development Executive at Digitaltrack
I would rate it a nine out of ten for stability.
Consultant at a outsourcing company with 5,001-10,000 employees
 

Room For Improvement

Users report Okta Platform's downtime, high cost, setup complexity, and desire enhanced UI, integrations, support, governance, and compliance options.
Improving One Identity Safeguard involves enhancing UI, documentation, reporting, third-party integration, cloud compatibility, performance, alerts, and support.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Lead Admin Systems at a financial services firm with 10,001+ employees
Improvements could be made by simplifying integrations and providing more intuitive configuration options for administrators.
Product Developer at a tech vendor with 10,001+ employees
If someone is a beginner with Okta Platform, the UI should be simplified, and the language used should make it easier for them to understand the concepts and what they are trying to do.
Software Engineer at aeTech Digital Hub
For some configurations on the SPS side, if I need to make changes, such as for DNS servers, I must redeploy the machine.
Consultant at a tech vendor with 11-50 employees
There are many steps. We are still in the onboarding phase, and it seems very manual.
Systems Administrator at a university with 10,001+ employees
Another area for improvement could be the threat detection capabilities, like those seen in other PAM vendors.
Consultant at a outsourcing company with 5,001-10,000 employees
 

Setup Cost

Enterprise buyers find Okta costlier than competitors but value its security features and integration for medium to large businesses.
One Identity Safeguard offers scalable, premium licensing with robust security and compliance, justifying costs despite potential additional expenses.
Despite the cost, it's cheaper than the potential financial loss from a security breach.
IT Manager at Clear Channel
It is certainly not cheap, but the features that you get, the functionality that you get, and whatever use cases that you have, it definitely satisfies those.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
The pricing per-user list drops when user counts rise and with multi-year commitments.
Identity and Access Management Specialist at a university with 10,001+ employees
It is one of those where the more you buy, the cheaper it is.
Systems Administrator at a university with 10,001+ employees
It is cheaper than CyberArk.
Consultant at a outsourcing company with 5,001-10,000 employees
Regarding pricing, it may appear slightly on the higher side initially compared to some alternatives, but when we evaluate it against the security benefits, compliance support, and risk reduction, it proves to be cost-effective in the long run.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
 

Valuable Features

Okta Platform offers centralized identity management, seamless authentication, and security features, enhancing efficiency and reducing IT workload.
One Identity Safeguard enhances security and efficiency through authentication, integration, and monitoring features, simplifying operations and risk management.
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
IT Manager at Clear Channel
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
Managing Consultant at a tech vendor with 10,001+ employees
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Technical Team Lead at a computer software company with 1,001-5,000 employees
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
Systems Administrator at a university with 10,001+ employees
Automatic credential rotation helps our team by removing the need for manual changes to privileged passwords, reducing the risk of stale or shared credentials and ensuring that every access is controlled and compliant.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
The password vault has been a game changer because it provides a secure and controlled way to store, manage, and rotate sensitive credentials without exposing them to users.
Developer Intern at Stealth
 

Categories and Ranking

Okta Platform
Ranking in Privileged Access Management (PAM)
3rd
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
109
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (2nd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
One Identity Safeguard
Ranking in Privileged Access Management (PAM)
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
73
Ranking in other categories
User Entity Behavior Analytics (UEBA) (3rd), Non-Human Identity Management (NHIM) (1st)
 

Mindshare comparison

As of May 2026, in the Privileged Access Management (PAM) category, the mindshare of Okta Platform is 3.3%, up from 2.5% compared to the previous year. The mindshare of One Identity Safeguard is 4.4%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
One Identity Safeguard4.4%
Okta Platform3.3%
Other92.3%
Privileged Access Management (PAM)
 

Featured Reviews

Vanga Sainithinreddy - PeerSpot reviewer
Product Developer at a tech vendor with 10,001+ employees
Single secure login has simplified daily access and strengthened multi-factor protection
Okta Platform offers several valuable features. The first one is Single Sign-On, which allows users to log in once and gain access to multiple applications without needing to enter credentials repeatedly. I believe that is one of the best features. The second one is multi-factor authentication (MFA). It adds an extra layer of security by requiring users to verify their identity through multiple methods such as a password and a mobile verification code. I use it mostly to manage secure access to enterprise applications and cloud services. Other features include user lifecycle management and integration with cloud applications. I myself have relied mostly on multi-factor authentication (MFA) because I tend to log in every day and whenever I am working or take a break, I use this multi-factor authentication to sign in. Okta Platform simplifies identity management, improves security, and allows employees to access multiple applications through a single secure login. I believe this is a very good feature. Okta Platform has improved our organization through user authentication with features like Single Sign-On and multi-factor authentication. I believe the features it provides simplify identity management, improve security, and fulfill the need for secure and centralized identity and access management.
Mahesh Malve - PeerSpot reviewer
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
Centralized control has strengthened privileged security and simplified audit investigations
While One Identity Safeguard is a strong and reliable PAM solution, there are a few areas where it can be further improved to enhance user experience and scalability. Regarding the user interface and experience, the UI, while functional, can be a bit complex for new users. A more intuitive and modern dashboard with simplified navigation would improve adoption, especially for non-technical stakeholders. Regarding integration flexibility, although it supports major integrations, expanding out-of-the-box connectors for more cloud-native apps, DevOps tools, and SaaS platforms would be beneficial. Faster and simpler API-based integrations could reduce deployment efforts. Regarding scalability and performance in large enterprise environments, performance tuning and scaling can require additional efforts. Enhancing seamless scalability and high availability configuration would improve enterprise readiness.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
7%
Government
6%
University
10%
Computer Software Company
10%
Outsourcing Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise24
Large Enterprise56
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise25
Large Enterprise31
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What is your experience regarding pricing and costs for One Identity Safeguard?
One Identity Safeguard is priced at a premium level, typical for enterprise-grade privilege access management solutions. The licensing is generally based on the number of privileged accounts, users...
What needs improvement with One Identity Safeguard?
While One Identity Safeguard is a strong privilege access management solution, there are some areas where improvements can be made. The initial deployment and configuration can be complex, especial...
What is your primary use case for One Identity Safeguard?
In my daily operations, I rely on One Identity Safeguard for administrator requests for access through One Identity Safeguard, which are approved via workflows. Once approved, sessions are launched...
 

Also Known As

Okta Customer Identity, Workforce Identity
No data available
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Cavium
Find out what your peers are saying about Okta Platform vs. One Identity Safeguard and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.