BeyondTrust Privileged Remote Access and One Identity Safeguard are leading in privileged access management. Users often prefer BeyondTrust for user satisfaction and support, while One Identity stands out for its features, making it a valuable investment.
Features: BeyondTrust offers secure remote access, extensive customizability, and remote session monitoring. One Identity provides advanced integration capabilities, comprehensive security features, and policy management tools.
Room for Improvement: BeyondTrust could enhance scalability, simplify updates, and improve mobile integration. One Identity may need improvements in its setup process, initial learning curve, and user interface complexity.
Ease of Deployment and Customer Service: BeyondTrust is valued for easy deployment and responsive support, appealing to those needing quick setup. One Identity entails a more lengthy setup but provides satisfactory customer service for users investing in long-term use.
Pricing and ROI: BeyondTrust is known for competitive pricing and satisfactory ROI. One Identity, while more expensive, offers strong long-term value through its extensive features, making it a worthy investment despite the higher cost.
Any PAM solution, when I deploy it well and customers use it, leads to a return on investment.
Support now requires opening a ServiceNow ticket, which can be time-consuming.
It needs improvement as it can significantly impact customer access.
When I have day-to-day incidents and problems, the response is good enough in terms of time and quality.
Sometimes, I get a very helpful response and they address issues on a call.
I would give it an eight or nine out of ten for scalability, possibly even a ten, as I do not see a limitation in scaling.
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
We have a cluster of SPPs and a cluster of SPSs, and we can add a node to that cluster without much fuss.
I would rate it a nine out of ten for scalability.
Updates sometimes introduce bugs or issues, especially with non-English versions.
In terms of stability, I rate One Identity Safeguard nine to ten out of ten.
I would rate it a nine out of ten for stability.
We have not had any issues with the core product itself, but there is an add-on called SCALUS, which is quite critical to the user experience, and that does not work.
BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation.
Another area for improvement could be the threat detection capabilities, like those seen in other PAM vendors.
For some configurations on the SPS side, if I need to make changes, such as for DNS servers, I must redeploy the machine.
Ideally, a single interface to integrate all these processes would be useful.
My experience with pricing, setup cost, and licensing is that it is expensive, yet not the most expensive in the market, so the price can be considered justifiable.
It is one of those where the more you buy, the cheaper it is.
It is cheaper than CyberArk.
The pricing of One Identity Safeguard is fairly priced and cheaper than other solutions of the same enterprise level.
The primary use case is vendor access management, where we grant the vendors highly privileged access to customer systems in a secure and audited way.
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
Compared to other PAM solutions, it is easy to implement and use from an administrator's point of view.
The interface is robust and secure, and with recent releases, it has become more stable.
BeyondTrust Privileged Remote Access (formerly Bomgar Privileged Access) lets you secure, manage, and audit vendor and internal remote privileged access without a VPN.
Privileged Remote Access provides visibility and control over third-party vendor access, as well as internal remote access, enabling your organization to extend access to important assets, but without compromising security.
Features include:
- Privileged Access Control: Enforce least privilege by giving users the right level of access.
- Monitor Sessions: Control and monitor sessions using standard protocols for RDP, VNC, HTTP/S, and SSH connections.
- Reduce the Attack Surface: Reduce attacks by consolidating the tracking, approval, and auditing of privileged accounts in one place and by creating a single access pathway.
- Integrate with Password Management: Inject credentials directly into servers and systems with just one click, so users never need to know or see plain text credentials.
- Mobile & Web Consoles: Use mobile apps or web-based consoles anytime, anywhere.
- Audit & Compliance: Create audit trails, session forensics, and other reporting features by capturing detailed session data in real-time or post- session review, and provide attestation reports to prove compliance.
One Identity Safeguard manages and monitors privileged access, enhancing security with features like automatic session recording, real-time monitoring, and credential rotation. It integrates seamlessly, supports compliance with audit trails, and improves operational efficiency across organizations. This robust platform significantly bolsters security protocols while controlling sensitive operations.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.