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BeyondTrust Privileged Remote Access vs One Identity Safeguard comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
BeyondTrust Privileged Remote Access delivers quick ROI, saving time and costs, ensuring compliance, and enhancing IT operations efficiency.
Sentiment score
7.0
One Identity Safeguard enhances security and compliance, ensuring PCI-DSS compliance, reducing risks, and improving operational efficiency with substantial ROI.
Any PAM solution, when I deploy it well and customers use it, leads to a return on investment.
 

Customer Service

Sentiment score
4.8
BeyondTrust Privileged Remote Access offers quick, knowledgeable support with high user satisfaction but some communication and ticket system concerns.
Sentiment score
6.5
One Identity Safeguard’s customer service is praised for responsiveness and efficiency, but standard support faces mixed reviews.
Support now requires opening a ServiceNow ticket, which can be time-consuming.
I sometimes need escalations to reach expertise.
Sometimes, I get a very helpful response and they address issues on a call.
When I have day-to-day incidents and problems, the response is good enough in terms of time and quality.
 

Scalability Issues

Sentiment score
6.3
BeyondTrust Privileged Remote Access scales well for enterprises, though challenges exist with cloud deployments and backend scalability opinions vary.
Sentiment score
7.1
One Identity Safeguard is praised for scalability and ease of resource deployment but may affect performance and high availability.
I would give it an eight or nine out of ten for scalability, possibly even a ten, as I do not see a limitation in scaling.
BeyondTrust Privileged Remote Access is a scalable solution based on user requirements.
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
We have a cluster of SPPs and a cluster of SPSs, and we can add a node to that cluster without much fuss.
I would rate it a nine out of ten for scalability.
 

Stability Issues

Sentiment score
5.0
BeyondTrust Privileged Remote Access is stable and secure, but experiences occasional post-update bugs and recovery issues after outages.
Sentiment score
7.5
One Identity Safeguard is highly stable and reliable, with minor issues promptly addressed through regular updates.
Updates sometimes introduce bugs or issues, especially with non-English versions.
I would rate it a nine out of ten for stability.
In terms of stability, I rate One Identity Safeguard nine to ten out of ten.
I encounter problems primarily with the failover procedure.
 

Room For Improvement

BeyondTrust needs simpler third-party access, improved integration, enhanced automation, refined support, and optimized interface and deployment.
One Identity Safeguard needs improvements in integration, management, documentation, interface, support, monitoring, threat detection, and pricing.
BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation.
We are looking for a feature where if someone is doing something risky during their session, it should alert and possibly disable their credentials.
For some configurations on the SPS side, if I need to make changes, such as for DNS servers, I must redeploy the machine.
There are many steps. We are still in the onboarding phase, and it seems very manual.
Another area for improvement could be the threat detection capabilities, like those seen in other PAM vendors.
 

Setup Cost

BeyondTrust Privileged Remote Access offers variable pricing, justified by rapid ROI and functionality, with crucial licensing understanding for cost management.
One Identity Safeguard is costly but valued for flexibility and robust security, with straightforward licensing and worthwhile investment.
My experience with pricing, setup cost, and licensing is that it is expensive, yet not the most expensive in the market, so the price can be considered justifiable.
It is one of those where the more you buy, the cheaper it is.
It is cheaper than CyberArk.
It is more expensive than Secret Server but way less expensive than CyberArk.
 

Valuable Features

BeyondTrust Privileged Remote Access offers flexible, secure remote management with easy deployment, multi-factor authentication, and strong integration capabilities.
One Identity Safeguard enhances security with seamless user experience, extensive features, centralized access, and robust monitoring for on-prem and cloud management.
The secure access must be audited live, ensuring patient data protection.
The session monitoring and recording feature definitely helps security and audit with BeyondTrust Privileged Remote Access.
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
I think One Identity should improve its documentation because it is vast and not clear, and clear documentation on implementing the solution would be advantageous for consultants.
Compared to other PAM solutions, it is easy to implement and use from an administrator's point of view.
 

Categories and Ranking

BeyondTrust Privileged Remo...
Ranking in Privileged Access Management (PAM)
13th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
24
Ranking in other categories
Remote Access (15th)
One Identity Safeguard
Ranking in Privileged Access Management (PAM)
4th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
45
Ranking in other categories
User Entity Behavior Analytics (UEBA) (7th), Non-Human Identity Management (NHIM) (6th)
 

Mindshare comparison

As of August 2025, in the Privileged Access Management (PAM) category, the mindshare of BeyondTrust Privileged Remote Access is 4.3%, down from 4.5% compared to the previous year. The mindshare of One Identity Safeguard is 3.6%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Q&A Highlights

AG
Aug 14, 2023
 

Featured Reviews

Hahn Rolf - PeerSpot reviewer
Securely manage high-privilege remote access with granular configurations
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.
Tor Nordhagen - PeerSpot reviewer
Transparent mode for privileged sessions will greatly simplify our client's administrative situation
We're introducing the solution's transparent mode for privileged sessions. This is part of what the client hasn't used before. It will simplify their administrative situation greatly. So far, the rollout of this feature has been a seamless process, but we're still in the midst of rolling it out. The benefits will be on the risk side. Right now, the way accounts are managed, you don't necessarily know who is using an account. There's a shared admin account, and that's not a good thing. And those accounts are shared in wallets by several people. One of the real benefits of safeguarding here is that the client will have an absolute audit of who is using an administrative interface, whether it's server or network.
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Answers from the Community

AG
Aug 14, 2023
Aug 14, 2023
Based on your extensive list of requirements, CyberArk Privileged Access Manager appears to align well with your needs due to its comprehensive feature set, strong security controls, integration capabilities, and advanced analytics for privileged access. However, it's important to conduct in-depth evaluations, demos, and discussions with each vendor to ensure that the chosen tool meets all your...
See 2 answers
Nurlan Temirbulatov - PeerSpot reviewer
Dec 7, 2022
Hello Avinash, it all depends on the timeline and urgency of the project. If you need to deploy a PAM tool that focuses on standing privileges, stopping lateral movement, and incorporating Zero Standing Privileges as part of Zero Trust, then please consider looking at Remediant. I've worked for BeyondTrust and have gone up against the other big players such as Delinea, Centrify, CyberArk, and HashiCorp. They more or less all offer similar solutions, but looking at your current requirements, Remediant really excels in delivering a simple, yet very effective tool in a matter of days and weeks, not months and years. 
DN
Aug 14, 2023
Based on your extensive list of requirements, CyberArk Privileged Access Manager appears to align well with your needs due to its comprehensive feature set, strong security controls, integration capabilities, and advanced analytics for privileged access. However, it's important to conduct in-depth evaluations, demos, and discussions with each vendor to ensure that the chosen tool meets all your specific needs and integrates seamlessly into your existing infrastructure. However, I recommend visiting the official website of Broadcom (the company that acquired Symantec's enterprise security business) or contacting their sales representatives to get the most up-to-date information about their PAM solutions, including any rebranding or changes that may have occurred. When evaluating any PAM solution, it's essential to consider factors such as security, integration capabilities, ease of use, vendor support, scalability, and alignment with your organization's specific needs and compliance requirements. It's also a good practice to request demonstrations, proofs of concept, and references from vendors to ensure that the solution meets your expectations. Remember to involve key stakeholders, such as IT, security, compliance, and management teams, in the decision-making process to ensure alignment with organizational goals and requirements.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
11%
Financial Services Firm
9%
Government
8%
Computer Software Company
22%
Financial Services Firm
8%
Comms Service Provider
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BeyondTrust Privileged Remote Access?
The product has improved remote support capabilities since it works fine.
What needs improvement with BeyondTrust Privileged Remote Access?
Improving technical support for BeyondTrust Privileged Remote Access is essential. When I communicate with technical support for BeyondTrust Privileged Remote Access, the response time is very slow.
What is your primary use case for BeyondTrust Privileged Remote Access?
When we are using BeyondTrust Privileged Remote Access with FortiGate or some Cisco third-party products, we collaborate with both vendors, take the requirement, and follow up with the technical te...
What do you like most about One Identity Safeguard?
The identity discovery is good, and the performance is pretty good value.
What is your experience regarding pricing and costs for One Identity Safeguard?
The pricing of One Identity Safeguard is fairly priced and cheaper than other solutions of the same enterprise level. It provides a good cost-benefit ratio.
What needs improvement with One Identity Safeguard?
There is room for improvement in integration between modules. The native integration between SPP and SPS, which is currently based on a plugin, could be enhanced. Customization for lookup passwords...
 

Also Known As

Bomgar Privileged Access
No data available
 

Overview

 

Sample Customers

Horizon Beverage, Air Liquide, Gateway Bank of Florida
Cavium
Find out what your peers are saying about BeyondTrust Privileged Remote Access vs. One Identity Safeguard and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.