Try our new research platform with insights from 80,000+ expert users

BeyondTrust Password Safe vs BeyondTrust Privileged Remote Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
BeyondTrust Password Safe enhances compliance and security, offering rapid returns, cost-efficiency, automation, and easy privileged account management.
Sentiment score
8.5
PRA offers rapid ROI with advanced features, reducing costs and enhancing compliance, efficiency, and customer satisfaction through seamless IT operations.
Next year, we may add another BeyondTrust element because the overall experience has been good.
 

Customer Service

Sentiment score
6.9
BeyondTrust Password Safe support is praised for responsiveness and expertise, but documentation and complex issue resolution need improvement.
Sentiment score
6.6
Customers praise BeyondTrust's responsive, knowledgeable support, noting quick assistance and expertise, though ticket processes can be slower.
One person gets aligned for troubleshooting and maintenance activities during their downtime, and within an hour, they complete these tasks.
The tickets for minor issues have been resolved efficiently.
I rate technical support from BeyondTrust at around eight or nine because it is very good and helpful.
Support now requires opening a ServiceNow ticket, which can be time-consuming.
 

Scalability Issues

Sentiment score
7.6
BeyondTrust Password Safe is scalable, integrates with systems, and supports diverse environments for both small businesses and enterprises.
Sentiment score
8.1
BeyondTrust Privileged Remote Access is valued for scalability, accommodating diverse needs, though some setups face occasional limitations.
If using the built-in database, it requires good knowledge in Microsoft SQL, which could complicate scalability.
BeyondTrust Password Safe is scalable and stable from my perspective, as if you increase your CPU and RAM, you can use as many user licenses as you want on a single platform.
In my experience, the scalability of BeyondTrust Password Safe is also a nine.
I would give it an eight or nine out of ten for scalability, possibly even a ten, as I do not see a limitation in scaling.
BeyondTrust Privileged Remote Access is a scalable solution based on user requirements.
 

Stability Issues

Sentiment score
7.6
BeyondTrust Password Safe is mostly stable and intuitive, though some experience occasional crashes and require substantial management efforts.
Sentiment score
7.0
BeyondTrust Privileged Remote Access is stable and reliable, though some users experience occasional update and power recovery issues.
The solution is very stable.
Updates sometimes introduce bugs or issues, especially with non-English versions.
 

Room For Improvement

BeyondTrust Password Safe needs better documentation, support, integration, UI updates, and optimized pricing for enhanced user satisfaction.
Users seek streamlined password management, enhanced integrations, improved interfaces, and increased security with automation, monitoring, and AI/ML analytics.
SaaS-based applications and other things should be included, along with their password management options for web applications.
There are limitations when accessing or creating connectors for each application.
This would help in identifying suspicious activities immediately when users log in.
BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation.
We are looking for a feature where if someone is doing something risky during their session, it should alert and possibly disable their credentials.
 

Setup Cost

BeyondTrust Password Safe provides cost-effective subscription licensing based on managed assets, offering flexibility and affordability without hidden fees.
BeyondTrust pricing is high but offers significant long-term value and ROI, especially for larger deployments or with discounts.
My experience with the pricing, setup cost, and licensing of BeyondTrust Password Safe is good because we have an asset-based license, not a user-based one, allowing us to add many clients with privilege access.
Pricing is managed by a different team, however, I know it's less expensive than CyberArk Privilege Access.
It is cost-effective compared to other solutions.
My experience with pricing, setup cost, and licensing is that it is expensive, yet not the most expensive in the market, so the price can be considered justifiable.
 

Valuable Features

BeyondTrust Password Safe provides session recording, password rotation, intuitive interface, streamlined management, and essential reporting for secure account oversight.
BeyondTrust PRA provides secure, scalable remote access with multi-OS compatibility, Active Directory integration, and no VPN requirement.
It is important for our organization that BeyondTrust Password Safe supports both on-premises and cloud deployment.
It ensures that only authorized systems can access the password, adding an extra layer of security.
The features I find valuable in Password Safe include password retention and management, session privilege monitoring, live monitoring and recording, and the use of PS automation scripts for creating connections.
The primary use case is vendor access management, where we grant the vendors highly privileged access to customer systems in a secure and audited way.
The session monitoring and recording feature definitely helps security and audit with BeyondTrust Privileged Remote Access.
 

Categories and Ranking

BeyondTrust Password Safe
Ranking in Privileged Access Management (PAM)
9th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Enterprise Password Managers (7th)
BeyondTrust Privileged Remo...
Ranking in Privileged Access Management (PAM)
13th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
Remote Access (12th)
 

Mindshare comparison

As of July 2025, in the Privileged Access Management (PAM) category, the mindshare of BeyondTrust Password Safe is 3.3%, up from 2.4% compared to the previous year. The mindshare of BeyondTrust Privileged Remote Access is 4.4%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

Ali Hatamleh - PeerSpot reviewer
Smart tooling streamlines account organization and access through advanced grouping features
The features I find valuable in Password Safe include password retention and management, session privilege monitoring, live monitoring and recording, and the use of PS automation scripts for creating connections. The smart tooling and smart group features are also important as, after finalizing discovery, they auto-collect accounts in the environment and organize them in Smart Groups for easy access.
Hahn Rolf - PeerSpot reviewer
Securely manage high-privilege remote access with granular configurations
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.
report
Use our free recommendation engine to learn which Privileged Access Management (PAM) solutions are best for your needs.
860,592 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
9%
Government
8%
Computer Software Company
17%
Manufacturing Company
11%
Financial Services Firm
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for BeyondTrust Password Safe?
My experience with BeyondTrust Password Safe's pricing, setup cost, and licensing has been positive, primarily due to its asset-based licensing model. This is a significant advantage for us because...
What needs improvement with BeyondTrust Password Safe?
While generally a strong product, BeyondTrust Password Safe has a few areas that could use some polish. From an administrator's viewpoint, we sometimes see keystroke capturing fail. More significan...
What is your primary use case for BeyondTrust Password Safe?
The main purpose of BeyondTrust Password Safe is for Privileged Access Management, with session monitoring being very effective for risk mitigation. It ensures we adhere to the control standards se...
What do you like most about BeyondTrust Privileged Remote Access?
The product has improved remote support capabilities since it works fine.
What needs improvement with BeyondTrust Privileged Remote Access?
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Ad...
What is your primary use case for BeyondTrust Privileged Remote Access?
We use the tool for vendor access, providing secure vendor access to manage systems. Most of our use cases involve selling the product for vendor access with high privileges. We also use it when us...
 

Also Known As

BeyondTrust PowerBroker Password Safe
Bomgar Privileged Access
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
Horizon Beverage, Air Liquide, Gateway Bank of Florida
Find out what your peers are saying about BeyondTrust Password Safe vs. BeyondTrust Privileged Remote Access and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.