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Microsoft Entra ID (Azure AD) vs Okta

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Companies achieve cost savings and enhanced security using Microsoft Entra ID by reducing hardware costs and streamlining operations.
Sentiment score
5.4
Okta Platform boosts ROI through simplified identity management, increased efficiency, enhanced security, and automated processes, saving time and resources.
We leverage existing licensing, like Windows Server or SQL, and hybrid benefits, and our sales and marketing teams benefit from co-selling and partnership advantages.
Cloud Engineer at Med Tech Solutions
We get a return from not needing to pay other vendors to do what we already had from Microsoft, which was better than the competition.
Lead Architect, Chief Technology Officer Office at a tech services company with 51-200 employees
By eliminating the need for multiple VPN channels and enabling direct work from Azure servers, we have achieved approximately 30% efficiency savings.
Infrastructure Specialist at Renova AB
We have our dashboard to log in via Okta Workforce Identity.
Lead Admin Systems at a financial services firm with 10,001+ employees
It has saved approximately 50 to 80 percent of our time.
Application development senior analyst at Accenture
We have seen a 60% reduction in password reset help desk tickets.
System Engineer at a retailer with 10,001+ employees
 

Customer Service

Sentiment score
6.3
Microsoft Entra ID's support varies; premium users often benefit, but experiences largely depend on agent expertise and plan.
Sentiment score
6.7
Okta support is praised for responsiveness and professionalism but occasionally faces issues like unresponsiveness and complex troubleshooting.
The actual support when you get to that level is a ten out of ten.
Senior Consultant at Convergeone
There are immediate answers to any issues that arise with great knowledge and a deep understanding of the product and business needs.
Lead Architect, Chief Technology Officer Office at a tech services company with 51-200 employees
They usually try to deflect, buy time, and often do not address the problem immediately.
Security Engineer at a tech vendor with 10,001+ employees
They are very supportive; they just open a ticket, and they support us very professionally.
Staff Infrastructure & Security Engineer at Mozn Systems
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
IT Manager at Clear Channel
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Scalability Issues

Sentiment score
7.8
Microsoft Entra ID offers seamless scalability and integration, efficiently handling varying user volumes and organizational growth without challenges.
Sentiment score
7.2
Okta Platform efficiently scales for various enterprise sizes, excelling in identity management with cloud-based infrastructure, despite some business challenges.
Microsoft Entra ID meets our needs better, especially when discussing integration.
Microsoft 365 Security & Compliance Practice Lead at Invoke
We experienced no scalability issues with Microsoft Entra ID.
Technical architect at a computer software company with 10,001+ employees
Its scalability is impressive, aided by Microsoft's efforts to expand its data centers.
Cloud Architect at Palmer College of Chiropractic-Davenport
The scalability of Okta Platform is impressive, but its effectiveness relies on how integrations are designed, rate limits are handled, and day-to-day operations are managed.
Identity and Access Management Specialist at a university with 10,001+ employees
Scalability is handled because Okta Platform is a SaaS solution, so it is infinitely scalable.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Okta Platform can be scaled across different applications, platforms, and even for dashboard missions.
Site Reliability Engineer at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.8
Microsoft Entra ID is highly reliable, with users praising its stability, low downtime, and swift issue resolution.
Sentiment score
7.9
Okta Platform is reliable with 99.9% uptime, minor disruptions, scalable with planning, and generally receives positive user feedback.
It's a critical solution that we can't do without.
Cloud Principal & Infrastructure Specialist at a financial services firm with 1,001-5,000 employees
I haven't experienced any downtime, crashes, or performance issues with Microsoft Entra ID.
Director, Modern Workplace at a legal firm with 1,001-5,000 employees
I have not experienced any downtime, crashes, or performance issues with Microsoft Entra ID.
Director Security at a aerospace/defense firm with 10,001+ employees
Okta Workforce Identity is a stable product.
Business Intelligence Developer at a consultancy with 51-200 employees
There are no doubts regarding the stability of Okta Customer Identity.
Senior Quality Analyst at YASH Technologies
When you are doing basic things, it is straightforward, but if you are going to be doing workflows, other things, or recon and trust, then there is effort involved, and that is where it gets convoluted.
CISO at a tech services company with 11-50 employees
 

Room For Improvement

Microsoft Entra ID needs improved promotion, documentation, usability, integration, and support for biometric authentication, onboarding, and multi-platform environments.
Okta Platform faces downtime and users seek improvements in integration, security, automation, pricing, and setup complexity management.
A recent incident we dealt with took four months to resolve with a seven-day deadline, which was quite frustrating.
Cloud Principal & Infrastructure Specialist at a financial services firm with 1,001-5,000 employees
Synchronization issues occasionally occur, making it challenging to analyze logs and pinpoint the exact problem.
Senior Nutrition Officer at a manufacturing company with 10,001+ employees
There is a need for better transformation support from on-premises Active Directory policies to the cloud, as Entra ID doesn't cover this sufficiently yet.
Sales Representative at a comms service provider with 10,001+ employees
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Lead Admin Systems at a financial services firm with 10,001+ employees
If someone is a beginner with Okta Platform, the UI should be simplified, and the language used should make it easier for them to understand the concepts and what they are trying to do.
Software Engineer at aeTech Digital Hub
Since we started using it in 2019, we have observed numerous enhancements to increase security.
IT Manager at Clear Channel
 

Setup Cost

Microsoft Entra ID offers scalable pricing with integrated options in Microsoft 365, providing cost-efficient identity management for enterprises.
Okta Platform pricing is subscription-based, competitive, yet potentially costly for large enterprises due to per-user fees.
We are getting our money's worth.
Cloud Architect at Palmer College of Chiropractic-Davenport
Microsoft sets pricing based on customer demand, adjusting to find the optimal balance between sales volume and profit per unit, similar to how Costco manages product prices.
Owner at Alopex ONE UG
Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing.
Senior Consultant at Convergeone
Despite the cost, it's cheaper than the potential financial loss from a security breach.
IT Manager at Clear Channel
It is certainly not cheap, but the features that you get, the functionality that you get, and whatever use cases that you have, it definitely satisfies those.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
The pricing per-user list drops when user counts rise and with multi-year commitments.
Identity and Access Management Specialist at a university with 10,001+ employees
 

Valuable Features

Microsoft Entra ID offers seamless integration, multifactor authentication, and centralized management with enhanced security and user-friendly administration.
Okta optimizes identity management with SSO, MFA, and automation, enhancing security, user efficiency, and reducing IT workload.
We can secure the applications that we are building and make sure that if the application were to be compromised, there is no full access to a customer's environment causing issues and other security concerns.
Senior Consultant at Convergeone
It's integrated with Microsoft technologies like Authenticator, SSO, and MFA, streamlining operations and creating a seamless environment.
Vice President, Sales & Cloud at Aztek
The granular control, such as preventing logins from specific locations, enhances security significantly.
Cloud Architect at Palmer College of Chiropractic-Davenport
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
IT Manager at Clear Channel
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
Managing Consultant at a tech vendor with 10,001+ employees
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Technical Team Lead at a computer software company with 1,001-5,000 employees
 

Categories and Ranking

Microsoft Entra ID
Ranking in Single Sign-On (SSO)
1st
Ranking in Authentication Systems
1st
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
1st
Ranking in Access Management
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
273
Ranking in other categories
Identity Management (IM) (2nd), Microsoft Security Suite (2nd)
Okta Platform
Ranking in Single Sign-On (SSO)
2nd
Ranking in Authentication Systems
4th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
2nd
Ranking in Access Management
2nd
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Privileged Access Management (PAM) (3rd), ZTNA as a Service (4th), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
 

Mindshare comparison

As of March 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Microsoft Entra ID is 18.5%, down from 29.0% compared to the previous year. The mindshare of Okta Platform is 9.0%, down from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID18.5%
Okta Platform9.0%
Other72.5%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
SN
Identity and Access Management Specialist at a university with 10,001+ employees
Automated lifecycle management has cut onboarding times and now drives secure, clean access
Although I am a fan of Okta Platform overall, there are areas where it could improve security outcomes and reduce admin friction. My top improvement areas include the system log and analytics upgrade, which are great for point troubleshooting, but trending and root cause analysis across large tenants still require exporting to SIEM. Verbose queries and long-range retention costs can add up. Additionally, while certificate rotations are better than most, the process is still manual for busy portfolios, especially concerning multi-SP SAML certificate rotations and app metadata drift. Two more buckets of potential improvements for Okta Platform involve user experience and security. There is the issue of push fatigue and prompt sprawl, where users receive multiple prompts across different apps and sessions. I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher. The reasons for not giving it a nine or ten include ongoing issues concerning safety and change safety, the complexity of group rules and mappings, and the lack of robustness in policy management. Additionally, there remains a need for more manual involvement than necessary, especially for large portfolios and dual certificate rotation, along with proactive SP data metadata validation.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Government
8%
Manufacturing Company
11%
Financial Services Firm
8%
Computer Software Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business88
Midsize Enterprise39
Large Enterprise159
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise23
Large Enterprise50
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
My experience with the pricing, setup costs, and licensing of Microsoft Entra ID is that it is decent.
What needs improvement with Azure Active Directory?
I think Microsoft Entra ID could be improved by assigning permissions to nested groups in the next release.
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
 

Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
Okta Customer Identity, Workforce Identity
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Microsoft Entra ID vs. Okta Platform and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.