Compare Hillstone Networks vs Splunk

Hillstone Networks

Based on 21 reviews.

Splunk

Based on 925 reviews.

Latest Research

Buyer's Guide

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

September 2025

Splunk User Behavior Analytics vs. Hillstone I-Series Server Breach Detection System

Updated: September 2025

Buyer's Guide

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

September 2025

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

Updated: September 2025

Sample Customers

Hillstone I-Series Server Breach Detection System

Norbert Wiener University, Regional Government of the Amazon

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

Hillstone E-Series

1 reviews

Hillstone T-Series

0 reviews

Hillstone CloudEdge

1 reviews

Splunk Enterprise Security

172 reviews

Splunk AppDynamics

33 reviews

Splunk Observability Cloud

41 reviews

Top Industries

Comms Service Provider

13%

Computer Software Company

Manufacturing Company

Educational Organization

Financial Services Firm

13%

Computer Software Company

13%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Albert-Wang
Technical Consultant at SiS Technologies
Our primary use case is to provide cloud-based security solutions for customers using public cloud platforms. We...
Read full review of Hillstone CloudEdge »
Albert-Wang
Technical Consultant at SiS Technologies
CloudHive is used for protecting private cloud customers by controlling the traffic between virtual machines inside a...
Read full review of Hillstone CloudHive »
TahirMahmood
IT Manager at Zubair Feeds
I use the solution in my company for site-to-site VPN, SSL VPNs, URL filtering, IPS, IDS and all the other features...
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at Zubair Feeds

Read full review of Hillstone T-Series »
DAVI TEIXEIRA
Physical Education Professional JR at Unimed
We are using Hillstone I-Series Server Breach Detection System to look for threats in our network, such as barriers...
Read full review of Hillstone I-Series Server Breach Detection System »

Review 1 of 5

Taiwo Ige
IT Operations Engineer at ABC Supply Co. Inc.
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Mack Scott
Cyber Security Network Security Engineer at Cirrus Logic
My main use cases for Splunk SOAR are automating security response and incident response. We use Splunk SOAR for...
Read full review of Splunk SOAR »
Ahmed Naguib
Director at Techpace
I recommend Splunk ITSI (IT Service Intelligence) for large enterprises and the government sector.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Splunk System Engineer at a non-tech company
The typical use case for Splunk Enterprise Security is to meet regulations and requirements for critical...
Read full review of Splunk Enterprise Security »
Siva Kuppala
Enterprise Architect at Wipro Limited
The main use cases for Splunk User Behavior Analytics include threat detection. I detect insider threats, compromised...
Read full review of Splunk User Behavior Analytics »

Review 1 of 5

Customer Service

TahirMahmood
IT Manager at Zubair Feeds
Hillstone T-Series' technical support is slow. Some of the staff are not as knowledgeable. I would rate technical...
Read full review of Hillstone T-Series »
Albert-Wang
Technical Consultant at SiS Technologies
Technical support is okay. We get technical support from HQ and they respond rapidly and give us a lot of good advice.
Read full review of Hillstone A-Series »
Wajid Khattak
Procurement Officer at Emerging Systems
I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
DAVI TEIXEIRA
Physical Education Professional JR at Unimed
The support we have received from the vendors is good. They are always available. I rate the support a nine out of ten.
Read full review of Hillstone I-Series Server Breach Detection System »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support is very good.
Read full review of Hillstone CloudEdge »
Albert-Wang
Technical Consultant at SiS Technologies
The support is quite good, with quick response times and effective partner support. I would rate customer service...
Read full review of Hillstone CloudEdge »
Albert-Wang
Technical Consultant at SiS Technologies
Customer service for Hillstone's CloudHive is rated as comparable to other products, receiving eight points out of...
Read full review of Hillstone CloudHive »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The tool's technical support is fast. They will respond within five minutes once we book a case.
Read full review of Hillstone E-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support team are very good and very quick.
Read full review of Hillstone E-Series »
Boaz Oyamo
Technical Lead at Kristel
We recently requested Hillstone E-Series’ technical support, which was quite good.
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at Zubair Feeds
I contacted the solution's technical support, and they helped us. I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
Anonymous User
Senior Consultant at a tech services company
We have a lot support from Hillstone. We contact them when we have some unknown variable cases. They're very good....
Read full review of Hillstone E-Series »
Walter Shelver
Owner at CableWeb
The technical support was fairly straightforward.
Read full review of Hillstone E-Series »
Asif Hasan
Product Manager at Integra Technologies Limited
They have a very good technical support team, but I think there are some communication issues due to language...
Read full review of Hillstone T-Series »
Maroun Abboud
Data Department Manager at BTC Networks
The technical support is very good. I would rate them nine out of ten.
Read full review of Hillstone E-Series »
Rieshananth Thambiaiyah
Product Manager at a tech services company
We have been satisfied with the technical support for small and medium scale clients but we have not seen the support...
Read full review of Hillstone E-Series »

Review 1 of 16

Gyanesh Rahatekar
Back office at Reliance Industries Ltd
The support team for Splunk AppDynamics is very helpful, and they help us resolve any issues raised by our team...
Read full review of Splunk AppDynamics »
GautamKar
Staff Performance Engineer at ServiceNow
It is good. I have not had any major issues where support was lacking, so I would rate it positively.
Read full review of Splunk Enterprise Security »
AnupChapalgaonkar
Cloud Solution Architect at Tech Mahindra Limited
Customer service and support are satisfactory. I would rate the support at eight, meaning there's some room for...
Read full review of Splunk User Behavior Analytics »
Himanshu Sarda
Solutions Architect at a consultancy
Technical support has been helpful in general.
Read full review of Splunk AppDynamics »
Lalatendu Swain
Application Developer at UMB Financial
I would evaluate customer service and technical support as excellent, as Splunk has been quite responsive to our...
Read full review of Splunk Observability Cloud »
Rodrigo Scorsatto
Senior Principal Site Reliability Engineer at a tech vendor
During playbook development, we encountered technical issues with the playbook feature itself, requiring vendor...
Read full review of Splunk SOAR »
Peder Illum
Consultant at Medcom
We really haven't had any technical issues where we involved Splunk's support.
Read full review of Splunk Observability Cloud »
Balamurali Vellalath
Practice Head-CyberSecurity at ALTEN calsoft Labs
In terms of technical support, we don't have any issues, as the professional services which they have extended to us...
Read full review of Splunk Enterprise Security »
Hari Haran.
Technical Associate at Positka
I haven't been in contact with technical support at all. I can't speak to their responsiveness or how helpful they...
Read full review of Splunk SOAR »
Anonymous User
DB Admin at a leisure / travel company
I haven’t had to use technical support.
Read full review of Splunk AppDynamics »
Anonymous User
Data Analyst
Every time we've used Splunk support, it's been very good. We don't have any in-house Splunk engineers, but...
Read full review of Splunk Enterprise Security »
RajKumar25
Splunk Enginer at UnitedHealth Group
I rate Splunk technical support 8 out of 10.
Read full review of Splunk Enterprise Security »
Anonymous User
Cloud Architect at Sainsbury's Supermarkets Ltd
The support is pretty good. We are a premium customer so when we raise a ticket, they deal with it right away. Also,...
Read full review of Splunk Cloud Platform »
Mustafa Ameen
Resident Consultant (Security Analyst) at helpag
I have sought assistance from Splunk Enterprise Security support in the past, particularly during deployment, and...
Read full review of Splunk Enterprise Security »
Anonymous User
Technical Lead | Manager,Software Engineering at a aerospace/defense firm
The support is awesome, so whenever we get something, we call them. We get 24-hour support, which is great.
Read full review of Splunk AppDynamics »
Alexandre D
Defense protection study manager at Ministère de la Défense
We have not been in direct contact with Splunk except for a workshop where I met a few of them. My impression was...
Read full review of Splunk Enterprise Security »
Akash Kumar Meher
Sr. Security Engineer at a sports company
I rate Splunk support eight out of 10. It varies based on your data volume and number of licenses.
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Software Engineer
Customer Service: 8 out of 10. They have answered everything I have asked.Technical Support: 7 out of 10. Sometimes...
Read full review of Splunk AppDynamics »
Anonymous User
Network Infrastructure Manager at a educational organization
The few times we reached out to technical support, they were helpful and able to address the issues.
Read full review of Splunk Cloud Platform »
Anonymous User
Service Delivery Manager at a tech services company
We don't have AppDynamics local support in my area. We only have a partner in my region, which is not really...
Read full review of Splunk AppDynamics »
Anonymous User
Works at a computer software company
We provide in-house technical support for our clients. We have found that AppDynamics is pretty selective when it...
Read full review of Splunk AppDynamics »
Anonymous User
Cyber Security Manager at a tech vendor
Whenever we raise any support case in Splunk, even after providing the required information, if a person is working...
Read full review of Splunk Enterprise Security »
Ermal Galo
Information Security Officer at a financial services firm
We have a technical support contract. For the most part, we can do it probably ourselves. When technical support...
Read full review of Splunk Enterprise Security »
Anonymous User
Project manager at a computer software company
The technical support is among the best in the market. While we didn't have extensive interactions with the support...
Read full review of Splunk Enterprise Security »
Anonymous User
Engineer in Training at a energy/utilities company
For technical support, I look at the online community, which has been a great help. I haven't used Splunk support...
Read full review of Splunk Enterprise Security »
Anonymous User
Performance Tester/QA at a tech services company
Customer Service: The customer service is quite good and prompt. Technical Support: 9
Read full review of Splunk AppDynamics »
Shiboo Suren
IT manager at Hexion Inc.
I would rate the technical support as nine out of ten. They are always on top of resolving issues, providing...
Read full review of Splunk Enterprise Security »
Anonymous User
SOC Analyst at a tech services company
I have not used support yet mainly because I haven't delved into it as much because of the issues with our initial...
Read full review of Splunk Enterprise Security »
Vinod Shankar
Manager, Enterprise Risk Consulting at a tech company
If you get the right people engaged, support can be a bliss.
Read full review of Splunk Enterprise Security »
Anonymous User
Sr. Manager at Arbonne international
We haven't used any technical support yet; we use a partner who helps us to deploy and stabilize the system. We...
Read full review of Splunk AppDynamics »

Review 1 of 30

Technical Support

No Data Available

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