Compare Hillstone Networks vs Splunk

Hillstone Networks

Based on 21 reviews.

Splunk

Based on 956 reviews.

Latest Research

Buyer's Guide

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

January 2026

Splunk User Behavior Analytics vs. Hillstone I-Series Server Breach Detection System

Updated: January 2026

Buyer's Guide

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

January 2026

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

Updated: January 2026

Sample Customers

Hillstone I-Series Server Breach Detection System

Norbert Wiener University, Regional Government of the Amazon

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

Hillstone E-Series

1 reviews

Hillstone T-Series

0 reviews

Hillstone CloudEdge

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Splunk Enterprise Security

158 reviews

Splunk AppDynamics

34 reviews

Splunk Observability Cloud

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Top Industries

Comms Service Provider

12%

Manufacturing Company

Financial Services Firm

Performing Arts

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Albert-Wang
Technical Consultant at a tech company
Our primary use case is to provide cloud-based security solutions for customers using public cloud platforms. We...
Read full review of Hillstone CloudEdge »
Albert-Wang
Technical Consultant at a tech company
CloudHive is used for protecting private cloud customers by controlling the traffic between virtual machines inside a...
Read full review of Hillstone CloudHive »
TahirMahmood
IT Manager at a manufacturing company
I use the solution in my company for site-to-site VPN, SSL VPNs, URL filtering, IPS, IDS and all the other features...
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at a manufacturing company

Read full review of Hillstone T-Series »
Albert-Wang
Technical Consultant at a tech company
We use these devices in the office or in the public cloud environment to protect networks.
Read full review of Hillstone A-Series »

Review 1 of 5

Taiwo Ige
IT Operations Engineer at a wholesaler/distributor
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Anonymous User
Senior Manager at a financial services firm
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
DevendraKumar1
Technology lead at a consultancy
I am using Splunk AppDynamics for application support and production support. I have worked for an alert system,...
Read full review of Splunk AppDynamics »
DhirendraSingh2
Senior Consultant at a consultancy
I work in the telecommunication domain where we manage routers, WLAN services, and various other services from which...
Read full review of Splunk ITSI (IT Service Intelligence) »
Shiboo Suren
Manager cybersecurity at a manufacturing company
I work with Splunk SOAR as well. We mostly use it for phishing-related use cases, brute force-related use cases, and...
Read full review of Splunk SOAR »

Review 1 of 5

Customer Service

CHATHURANGAJAYAWEEEA
Head of Cybersecurity at a tech services company
The tool's technical support is fast. They will respond within five minutes once we book a case.
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at a tech company
Technical support is okay. We get technical support from HQ and they respond rapidly and give us a lot of good advice.
Read full review of Hillstone A-Series »
TahirMahmood
IT Manager at a manufacturing company
I contacted the solution's technical support, and they helped us. I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
Boaz Oyamo
Technical Lead at a security firm
We recently requested Hillstone E-Series’ technical support, which was quite good.
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at a tech company
The support is quite good, with quick response times and effective partner support. I would rate customer service...
Read full review of Hillstone CloudEdge »
Wajid Khattak
Procurement Officer at a computer software company
I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
DAVI TEIXEIRA
Physical Education Professional JR at a wellness & fitness company
The support we have received from the vendors is good. They are always available. I rate the support a nine out of ten.
Read full review of Hillstone I-Series Server Breach Detection System »
Albert-Wang
Technical Consultant at a tech company
Customer service for Hillstone's CloudHive is rated as comparable to other products, receiving eight points out of...
Read full review of Hillstone CloudHive »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at a tech services company
The technical support is very good.
Read full review of Hillstone CloudEdge »
TahirMahmood
IT Manager at a manufacturing company
Hillstone T-Series' technical support is slow. Some of the staff are not as knowledgeable. I would rate technical...
Read full review of Hillstone T-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at a tech services company
The technical support team are very good and very quick.
Read full review of Hillstone E-Series »
Walter Shelver
Owner at a tech services company
The technical support was fairly straightforward.
Read full review of Hillstone E-Series »
Rieshananth Thambiaiyah
Product Manager at a tech services company
We have been satisfied with the technical support for small and medium scale clients but we have not seen the support...
Read full review of Hillstone E-Series »
Anonymous User
Senior Consultant at a tech services company
We have a lot support from Hillstone. We contact them when we have some unknown variable cases. They're very good....
Read full review of Hillstone E-Series »
Asif Hasan
Product Manager at a tech services company
They have a very good technical support team, but I think there are some communication issues due to language...
Read full review of Hillstone T-Series »
Maroun Abboud
Data Department Manager at a comms service provider
The technical support is very good. I would rate them nine out of ten.
Read full review of Hillstone E-Series »

Review 1 of 16

MihaiHristache
Manager, Information Technology at a tech vendor
The technical support is very good with Splunk.
Read full review of Splunk Observability Cloud »
Ayush Rohilla
Works at a tech company
I did not have any need to contact support because I did not face any issues.
Read full review of Splunk Observability Cloud »
John Yuko
Assistant Manager ICT - Projects at a financial services firm
The technical support has been quite helpful.
Read full review of Splunk Enterprise Security »
Valarie
SOC Technical Lead at a educational organization
I have not used it very often. I have used it once or twice, but I would say that the engineers I have worked with...
Read full review of Splunk Enterprise Security »
Kachi Nnamdi
Project Manager at a tech services company
The support from the vendor is good. I rate the support of AppDynamics a nine out of ten.
Read full review of Splunk AppDynamics »
Gyanesh Rahatekar
Back office at a energy/utilities company
AppDynamics Database Monitoring provides high-quality technical support.
Read full review of Splunk AppDynamics »
Gokul Sekar
Senior Software Engineer at a tech services company
I've encountered numerous issues and challenges, but I've managed to overcome them. I rely on the Splunk community to...
Read full review of Splunk Enterprise Platform »
Kutay KOCA
Cyber Security Analyst at a tech services company
We frequently connect with the support team to review our options. They resolve our issues quickly.
Read full review of Splunk Enterprise Security »
TonyCormier
Information System Security Officer at a manufacturing company
I haven't interacted with them directly, but the team has said their support is really good.
Read full review of Splunk SOAR »
SivaKuppala
Enterprise Architect at a tech vendor
Splunk offers different tiers of support: standard, premium, and mission-critical. Premium and mission-critical...
Read full review of Splunk User Behavior Analytics »
ShabbeerNasrudeen
Solution Architect(Splunk- Log Management) at a tech vendor
The Splunk technical support meets all the SLAs. There's a P1, P2, and P3 categories, and the support is being...
Read full review of Splunk Observability Cloud »
Anonymous User
Security Engineer at a tech services company
It has been a weak point, but has improved over the years. It can be tough to get a hold of somebody depending on the...
Read full review of Splunk Enterprise Security »
Anonymous User
IT Engineer at a tech company
We use technical support quite a bit. We've got a team of engineers and there are at least five or six of them that...
Read full review of Splunk AppDynamics »
Anonymous User
Senior Computer Performance Specialist at a government
The professional services that we actually use, we did need their assistance in standing up this product. They were...
Read full review of Splunk AppDynamics »
Anonymous User
Senior technical consultant at a healthcare company
We frequently engage with support now since we have a lot of incidents. They consistently ask for feedback on our...
Read full review of Splunk Cloud Platform »
Anonymous User
Senior Consultant at a tech vendor
I have not contacted support from AppDynamics.
Read full review of Splunk AppDynamics »
Senthil Kandhasamy
Solution Engineer at a tech services company
I rate Splunk nine out of 10. When we have any questions, we raise a ticket and they respond in two or three hours.
Read full review of Splunk Enterprise Security »
Anonymous User
Site Reliability/Dev Ops Strategist Digital Transformation at a financial services firm
Technical support is excellent (5/5). They are very responsive and technically intelligent.
Read full review of Splunk AppDynamics »
Anonymous User
Senior Technical Specialist at a financial services firm
I'm pretty impressed with Splunk's customer support. They're pretty responsive and I appreciate that.
Read full review of Splunk SOAR »
Anonymous User
Infrastructure Engineer at a insurance company
The quality of the answer has been good. We have had to leverage the support only a small number of times. We found...
Read full review of Splunk Cloud Platform »
Jesse Gan
IT Director at a government
In our company, we have a Splunk consultant who is very good at providing a solution. So far, I have not had any...
Read full review of Splunk Enterprise Security »
Mick
Sr. Production Support Analyst at a energy/utilities company
The user community is extremely beneficial, particularly with Splunk Answers and the Slack User Groups.
Read full review of Splunk Enterprise Security »
Anonymous User
Sr Manager at a financial services firm
The support that we get from Splunk is not always great. Whenever we have issues, we have to chase them to get the...
Read full review of Splunk Cloud Platform »
Jaydatt Dhakane
Consultant at a computer software company
AppDynamics Database Monitoring has good technical support.
Read full review of Splunk AppDynamics »
An-An
SOC analyst at a outsourcing company
We are able to connect with support if we have issues.
Read full review of Splunk SOAR »
Anonymous User
Splunk and Python Engineer at a financial services firm
The technical support is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Software Engineer at a tech company
I haven't used technical support.
Read full review of Splunk AppDynamics »
Anonymous User
Cyber Security at a financial services firm
It has been a rocky road. I have been through a road where I have had limited to little engagement or support. I am...
Read full review of Splunk Enterprise Security »
MayankAggarwal
Senior eCommerce Infrastructure Specialist, L2 at a tech services company
I am quite satisfied with their support. Things are in shape. Things are good.
Read full review of Splunk AppDynamics »
Securityps67
Security PS Supervisor at a tech services company
I'm not an end-user, so I'm not supposed to open any end-user cases. However, the team that receives requests from...
Read full review of Splunk User Behavior Analytics »

Review 1 of 30

Technical Support

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