Compare iBwave vs NetAlly

iBwave

Based on 12 reviews.

NetAlly

Based on 108 reviews.

Latest Research

Buyer's Guide

AirMagnet Survey PRO vs. iBwave Unity

August 2026

AirMagnet Survey PRO vs. iBwave Unity

Updated: August 2026

Buyer's Guide

AirMagnet Survey PRO vs. iBwave Unity

August 2026

iBwave Unity vs. AirMagnet Survey PRO

Updated: August 2026

Sample Customers

iBwave Unity

ARRIS

AirMagnet Survey PRO

Houston Methodist Hospital, Love's Travel Stops

Popular Solutions

iBwave Unity

1 reviews

AirMagnet Survey PRO

0 reviews

NetAlly EtherScope nXG

1 reviews

LinkRunner

2 reviews

Top Industries

Comms Service Provider

16%

Manufacturing Company

10%

Computer Software Company

Construction Company

Manufacturing Company

10%

Comms Service Provider

Construction Company

University

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Chase McGee
Cyber Range Engineer 2 at Tech Data Limited
There are a few things that I use it for. In addition to network troubleshooting, I do a lot of network forensics....
Read full review of NetAlly EtherScope nXG »
JamesStout
IT Director at JVS Consulting
OneTouch is used for cable and network testing.
Read full review of OneTouch AT Network Assistant »
JamesStout
IT Director at JVS Consulting
I use the tool to find the nearest switch, to check whether it's the right speed or duplex, and to connect to the...
Read full review of LinkSprinter »
Anonymous User
Network analyst at a university
We have a lot of the normal LinkRunners, and we have the 10Gig ones called LinkRunner 10G Professional Kit that we...
Read full review of LinkRunner »
Anonymous User
Network Engineer

Read full review of AirMagnet Spectrum XT »

Review 1 of 5

Customer Service

Keerthi Konduru
Network Engineer at AWTG LTD
The technical support team took a lot of time to resolve my issue.
Read full review of iBwave Unity »
Gopi R S
Senior Radio Frequncy DAS Design Engineer at a comms service provider
Customer service is excellent, deserving a ten out of ten. Each time I contact support, they assign specific...
Read full review of iBwave Unity »
Anonymous User
Senior DAS Engineer at a comms service provider
Customer Service: Customer service is 9/10. Technical Support: Technical support is 9/10.
Read full review of iBwave Unity »
Anonymous User
Senior RF Engineer at a comms service provider
Customer Service: Excellent customer service team! Technical Support: Top-notch technical support, as always.
Read full review of iBwave Unity »
Anonymous User
Engineering Team Manager at a wholesaler/distributor
iBwave Wi-Fi's tech support is great. They pick up their phones. I have no complaints.
Read full review of iBwave Unity »
Anonymous User
Project Engineer at a construction company
Yes, I used tech support.
Read full review of iBwave Unity »
Anonymous User
Works
Customer support is very good. Fast and effective.
Read full review of iBwave Unity »
Anonymous User
Assistenza tecnica at a media company
Customer Service: From 1 to 10, I would say customer service is a 10. Pre-sales and post-sales support were great....
Read full review of iBwave Unity »

Review 1 of 8

Rene Ruiz
Network Engineer
I have never used the solution's technical support. I have always done everything on my own.
Read full review of AirCheck G3 »
James_Stout
IT Director at JVS Consulting
I rate NetAlly support nine out of 10. Sometimes there are some issues with the time difference, but they always have...
Read full review of NetAlly EtherScope nXG »
Luis Gimenez
Tecnical Director at SPW S.L.
The technical support is very good and fast. It is easy to create a ticket. I would rate them as 10 out of 10.
Read full review of NetAlly EtherScope nXG »
Robin Puliparambil
Senior Network Engineer at MATRIXCNI
I haven't needed to contact technical support.
Read full review of LinkRunner »
Tom Newman
Owner at HTH Telecommunications
The tech support is great. If you're not familiar with any of the types of tests, you call tech support and they'll...
Read full review of LinkRunner »
JamesStout
IT Director at JVS Consulting
The support is somewhat hit or miss because of the different time zones. You have to wait if you are on-site and need...
Read full review of OneTouch AT Network Assistant »
Chase McGee
Cyber Range Engineer 2 at Tech Data Limited
I wanted an app installed and their technical support got back to me in less than a day, which was amazing. One of...
Read full review of NetAlly EtherScope nXG »
Doug Dickerson
Manager at Northwestern
The few times that I've interfaced with technical support, I've found them to be knowledgeable on their product. This...
Read full review of NetAlly EtherScope nXG »
Mark Witherspoon
Wireless Services Manager at Veritas Managed Solutions
I've contacted AirMagnet Survey's technical support. They've been consistently good, and I've never had any issues...
Read full review of AirMagnet Survey PRO »
Anonymous User
Test Engineer at a comms service provider
I haven't used NetAlly's customer support in over a year, and that was on the previous model. They have been very...
Read full review of NetAlly EtherScope nXG »
Anonymous User
Project Engineer at a tech services company
I haven't needed to call in for support yet.
Read full review of AirMagnet Survey PRO »
Anonymous User
Manager at a educational organization
I have not called support yet. I used the support when it belonged to Fluke. I haven't called NetScout yet.
Read full review of OneTouch AT Network Assistant »
Garin Ganis
Curator at Benhil951 Reading room
Customer support from NetAlly has been solid. I haven't needed to contact their engineers much because their online...
Read full review of NetAlly EtherScope nXG »
Anonymous User
Network Engineer at a manufacturing company
NetAlly's customer support has been good. I haven't had any complaints. I brought one of our engineers who works a...
Read full review of NetAlly EtherScope nXG »
Andrew Pitsikalis
Business Development Manager at a tech services company
I've had customers who have dropped units and had issues with some faults that they caused themselves. NetAlly...
Read full review of NetAlly EtherScope nXG »
Anonymous User
Senior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.
Customer Service: Customer service is 9/10. Technical Support: Technical support is 8/10.
Read full review of AirMagnet Spectrum XT »
Mohammad Katmawi
Network Engineer
Customer Service: Customer service is good. Technical Support: Technical support is good and fast. I have contacted...
Read full review of AirMagnet Survey PRO »
Network Guy
Senior Information Security Analyst at Peterbilt Motors Co., PACCAR
Technical support has always been the best that I can give you. When I call, they're right there. You don't have to...
Read full review of OneTouch AT Network Assistant »
Anonymous User
Senior E Learning Consultant at a tech services company
Technical support is one of the important things that customers appreciate, and Netscout have some very qualified...
Read full review of AirMagnet Survey PRO »
Anonymous User
National Services Manager at a tech services company
We have used technical support. They obviously continue working on improving it. Their support is good.
Read full review of AirMagnet Survey PRO »
Anonymous User
Senior Network Engineer at a university
We have not used technical support. We just reboot our system and move on. I'd be more concerned if it happened...
Read full review of AirMagnet Survey PRO »
Movses Tovmasyan
Engineer Support at Cisco
I didn't use technical support for the device. I used the manual that came with it, and that was about it.
Read full review of NetAlly EtherScope nXG »
David Scallion
Senior Manager of Network at a legal firm
Customer Service: Excellent. Technical Support: Excellent.
Read full review of AirMagnet Survey PRO »
Anonymous User
Network Engineer at a tech services company
Their customer service is great if you get the gold package or whatever the highest support package is. That is what...
Read full review of AirMagnet Survey PRO »
Anonymous User
Sr. Network Engineer - Network Information Systems at a tech services company
Customer service is very good, supportive and quick in response.
Read full review of AirMagnet Survey PRO »
Anonymous User
Network Engineer / Project Manager at a comms service provider
Good technical support.
Read full review of AirMagnet Survey PRO »
Anonymous User
Consultant - Secure Mobility
Other than having technical support change out the adapter MAC address on the license for me, I did not have much...
Read full review of AirMagnet Survey PRO »
Anonymous User
Project Manager at a comms service provider
It's been a long time since we've called techncial support, but I do remember it being a good experience and them...
Read full review of AirMagnet Survey PRO »
Jonathan-Davis
Senior Network Engineer at a government
I have not used NetAlly's techincal/customer support for this solution.
Read full review of NetAlly EtherScope nXG »
Stuart Kendrick
Systems Engineer at a consultancy
NetAlly’s technical support is excellent. You send them an email and they respond rapidly and accurately and...
Read full review of LinkRunner »

Review 1 of 30

Technical Support

No Data Available

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