Compare iBwave vs NetAlly

iBwave

Based on 12 reviews.

NetAlly

Based on 108 reviews.

Latest Research

Buyer's Guide

AirMagnet Survey PRO vs. iBwave Unity

November 2026

AirMagnet Survey PRO vs. iBwave Unity

Updated: November 2026

Buyer's Guide

AirMagnet Survey PRO vs. iBwave Unity

November 2026

iBwave Unity vs. AirMagnet Survey PRO

Updated: November 2026

Sample Customers

iBwave Unity

ARRIS

AirMagnet Survey PRO

Houston Methodist Hospital, Love's Travel Stops

Popular Solutions

iBwave Unity

1 reviews

AirMagnet Survey PRO

0 reviews

NetAlly EtherScope nXG

0 reviews

LinkRunner

2 reviews

Top Industries

Comms Service Provider

17%

Manufacturing Company

12%

University

Computer Software Company

Manufacturing Company

10%

Comms Service Provider

10%

Outsourcing Company

University

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Jesse_B
Manager of networks and infrastructure at a government
I have LinkRunner G2, and I use this product for testing and troubleshooting. I am able to test my network...
Read full review of LinkRunner »
Chase McGee
Cyber Range Engineer 2 at Tech Data Limited
There are a few things that I use it for. In addition to network troubleshooting, I do a lot of network forensics....
Read full review of NetAlly EtherScope nXG »
JamesStout
IT Director at JVS Consulting
I use the tool to find the nearest switch, to check whether it's the right speed or duplex, and to connect to the...
Read full review of LinkSprinter »
JamesStout
IT Director at JVS Consulting
OneTouch is used for cable and network testing.
Read full review of OneTouch AT Network Assistant »
Anonymous User
Network Engineer

Read full review of AirMagnet Spectrum XT »

Review 1 of 5

Customer Service

Gopi R S
Senior Radio Frequncy DAS Design Engineer at a comms service provider
Customer service is excellent, deserving a ten out of ten. Each time I contact support, they assign specific...
Read full review of iBwave Unity »
Keerthi Konduru
Network Engineer at AWTG LTD
The technical support team took a lot of time to resolve my issue.
Read full review of iBwave Unity »
Anonymous User
Project Engineer at a construction company
Yes, I used tech support.
Read full review of iBwave Unity »
Anonymous User
Works
Customer support is very good. Fast and effective.
Read full review of iBwave Unity »
Anonymous User
Engineering Team Manager at a wholesaler/distributor
iBwave Wi-Fi's tech support is great. They pick up their phones. I have no complaints.
Read full review of iBwave Unity »
Anonymous User
Senior RF Engineer at a comms service provider
Customer Service: Excellent customer service team! Technical Support: Top-notch technical support, as always.
Read full review of iBwave Unity »
Anonymous User
Senior DAS Engineer at a comms service provider
Customer Service: Customer service is 9/10. Technical Support: Technical support is 9/10.
Read full review of iBwave Unity »
Anonymous User
Assistenza tecnica at a media company
Customer Service: From 1 to 10, I would say customer service is a 10. Pre-sales and post-sales support were great....
Read full review of iBwave Unity »

Review 1 of 8

DaveBennett
Director of Technology at a educational organization
I've never had to use their tech support, which is a good thing.
Read full review of LinkRunner »
Dan Jones
Principle Wireless Engineer at Natilik
I've never had to use their support. Their documentation is good, but the main place I've gone to find out how to do...
Read full review of NetAlly EtherScope nXG »
James_Stout
IT Director at JVS Consulting
I rate NetAlly support nine out of 10. Sometimes there are some issues with the time difference, but they always have...
Read full review of NetAlly EtherScope nXG »
Luis Gimenez
Tecnical Director at SPW S.L.
The technical support is very good and fast. It is easy to create a ticket. I would rate them as 10 out of 10.
Read full review of NetAlly EtherScope nXG »
Mark Witherspoon
Wireless Services Manager at Veritas Managed Solutions
I've contacted AirMagnet Survey's technical support. They've been consistently good, and I've never had any issues...
Read full review of AirMagnet Survey PRO »
ScottSmith2
CIO at ProTek Communications
Technical support is probably one of the best I've ever dealt with in my 25-plus years in the technology and...
Read full review of NetAlly EtherScope nXG »
BAI QING
Technical Director at SystemEngineer360 Pte. Ltd.
They are very efficient and skilled. They respond very fast. I get a response for any technical issue in about an...
Read full review of LinkRunner »
Anonymous User
Sr. Systems Engineer at a pharma/biotech company
I'd say technical support is a 10/10. I've only really had to deal with them once or twice to get software updates.
Read full review of OneTouch AT Network Assistant »
Anonymous User
Engineer/Project Coordinator at a tech services company
I did not use any technical support.
Read full review of AirMagnet Survey PRO »
Anonymous User
IT Support Specialist III at Citrus College
I have never been in contact with technical support.
Read full review of LinkRunner »
Anonymous User
Senior Network Engineer at a university
We have not used technical support. We just reboot our system and move on. I'd be more concerned if it happened...
Read full review of AirMagnet Survey PRO »
Ryan Ulrick
Consulting Engineer at CDW
I have not had to interact with their technical support, which I think shows a lot, since I use it pretty regularly.
Read full review of NetAlly EtherScope nXG »
Wayne Inniss
Field Support Manager at a manufacturing company
Our experience with the technical support was great and knowledgeable. They helped us by sending us a replacement...
Read full review of NetAlly EtherScope nXG »
Korry Gold
Network Engineer at HCA Healthcare
I didn't interact with them for LinkRunner. It was for another device. I was having trouble with the battery, and...
Read full review of LinkRunner »
Anonymous User
Network Solution Architect at a tech services company
Support from NetScout is really good. Our representative does a great job. If I need to get a hold of anybody, she...
Read full review of AirMagnet Spectrum XT »
Anonymous User
Network & Infrastructure Analyst
I've never contacted NetAlly support before, but I appreciate that they send me an email when there's a software...
Read full review of LinkRunner »
David Scallion
Senior Manager of Network at a legal firm
Customer Service: Excellent. Technical Support: Excellent.
Read full review of AirMagnet Survey PRO »
Anonymous User
Owner at a tech company
Technical support is 9/10. It’s not cheap, but it is good, the turnaround time. The problem I had was a very unique...
Read full review of OneTouch AT Network Assistant »
Anonymous User
Network Team Lead at a mining and metals company
I handle the maintenance for these devices. I'm the one who's responsible for renewing the maintenance contract on...
Read full review of NetAlly EtherScope nXG »
Anonymous User
IT Admin at a tech consulting company
Overall, the majority of their support engineers are exceptional. Especially when it comes to being able to react or...
Read full review of AirMagnet Survey PRO »
Andrii Danylov
Systems Engineer at IT Management Corp
Their technical support is excellent. I've had some support requests and the response time was good and my issues...
Read full review of NetAlly EtherScope nXG »
Anonymous User
Senior E Learning Consultant at a tech services company
Technical support is one of the important things that customers appreciate, and Netscout have some very qualified...
Read full review of AirMagnet Survey PRO »
Bert Aerts
CEO at COMCERT BV
We have contacted their technical support, but it was more for clarification than a technical issue about a product...
Read full review of NetAlly EtherScope nXG »
Korry Gold
Network Engineer at HCA Healthcare
I had a battery problem with the device. Once the battery meter dropped down to two bars, the unit would start...
Read full review of AirCheck G3 »
Network Guy
Senior Information Security Analyst at Peterbilt Motors Co., PACCAR
Top-notch, and I've been using Fluke/NETSCOUT for over 20 years.
Read full review of LinkRunner »
Anonymous User
Sr. Network Engineer - Network Information Systems at a tech services company
Customer service is very good, supportive and quick in response.
Read full review of AirMagnet Survey PRO »
Anonymous User
Works at a healthcare company
I called technical support several times but most of the time, the people I talk to are not so intensively...
Read full review of AirMagnet Survey PRO »
Ernie Rumfield
Sr. Telecommunications Engineer at County of Hillsborough
When I have had issues I have reached out to NetAlly and they have responded very quickly. They're very good. They...
Read full review of AirCheck G3 »
Anonymous User
Network Administrator at a university
I haven't used their technical support, although there was one strange issue. The case that it's in has a Velcro...
Read full review of LinkRunner »
Stuart Kendrick
Systems Engineer at a consultancy
I have used the technical support only occasionally, and they're good: responsive, technical, drive to solving my...
Read full review of AirCheck G3 »

Review 1 of 30

Technical Support

No Data Available

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