Compare INFINIDAT vs Nakivo

INFINIDAT

Based on 3 reviews.

Nakivo

Based on 93 reviews.

Sample Customers

NAKIVO Backup & Replication

Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage

Popular Solutions

INFINIDAT InfiniBox

0 reviews

INFINIDAT InfiniGuard

0 reviews

NAKIVO Backup & Replication

8 reviews

Top Industries

Construction Company

12%

Manufacturing Company

10%

Healthcare Company

Financial Services Firm

14%

Retailer

14%

Manufacturing Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jim Ganong
Supervisor, IT Operations at a insurance company
We're definitely a midsize enterprise. We have around 3000 employees — slightly more now. We're expanding quickly and...
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Anonymous User
Presales Professional at a comms service provider

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Review 1 of 2

No Data Available

Customer Service

Jim Ganong
Supervisor, IT Operations at a insurance company
It's an Israeli company and its headquarters in the United States is located in the Boston area. I've actually been...
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Anonymous User
Presales Professional at a comms service provider
I would give the technical support a 10/10 rating.
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Review 1 of 2

Chris Blekos
DevOps Engineer at Cooperative Bank Of Thessaly LLC
Customer support is at an elite level. They always respond fast, and the solutions are on point. I couldn't be happier.
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EDERLEY TERRERO
Business Consulting at Gestion IT
My experience with the technical support of NAKIVO Backup & Replication has been a ten out of ten. It is twenty-four...
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Rahim Khasiyev
Founder at CAE LLC
We had a big problem where we didn't know what happened to our clients' servers, but we ultimately realized it was a...
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Anonymous User
Consultant at MIRANDA Partners A/S
They offer super professional technical service.
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Anonymous User
Works
Customer service is very knowledgeable about their product.
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Pietro Corti
IT Architect at MFL GROUP
There are no issues in regards to customer service and technical support.
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Anonymous User
System Administrator at Tecnoteca s.r.l.
The customer support is awesome and the support service is also great and quite qualified. We don't have much...
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Anonymous User
System Administrator
Technical support is helpful.
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Anonymous User
Director at A-Tech Services Limited
Support via the web console has been very straightforward and the response has been prompt and knowledgeable. We have...
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Anonymous User
Works at a retailer
It has not been the best. I ran into some issues right away and support got on and tried to help me. I ended up...
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Anonymous User
IT Support Specialist at Macgregors Meat & Seafood Ltd.
They reply with a useful answer within the first two emails from starting the case. They are very knowledgeable...
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Anonymous User
Information Technology System Engineer at Unione dei Comuni della Bassa Romagna
I have not used their technical support.
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Y.I.Hendro
Manager at Integrasindo Mitra Sejati
We only have contacted customer service and support once. They were very responsive and helped us solve our problem.
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Anonymous User
IT infrastructure manager at Indicom eDocument Care Srl
All our requests were dealt with within one hour of opening.
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Anonymous User
Systems Engineer at SRC
Support is top-notch. They are very diligent and helpful.
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Timothy J Carr
Senior Director, Production Engineering at ATOS
I haven't needed to interact with technical support.
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Anonymous User
Manager IT at tecpap
The technical support has been very good. We had a web meeting with the support team and they were helpful.
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Anonymous User
Technical Director at a tech services company
Support is excellent and turnaround time is very good. Nakivo is an exception in this area, in my experience.
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Anonymous User
Manager
If you ever need their support, they will provide you one of the best experiences. Their technical staff know their...
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Anonymous User
Sysadmin at ALL THINGS MEDIA, LLC
Technical support offers fast knowledgeable response.
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Anonymous User
Senior Software Manager/Chief at a tech services company
I have not really used technical support because I have not had any issues or problems with the product. It is very...
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Anonymous User
Operations manager at Füssner Computersysteme GmbH
They are always very fast and ready to help.
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Anonymous User
Web Developer / Designer - Graphic Designer at Onebron Digital Agency
NAKIVO support is one of the best that we have worked with.
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Anonymous User
IT Manager at Smith Neufeld Jodoin LLP
Their tech support, should you need it on the rare occasion, is second to none! If you have a problem, sending in a...
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Anonymous User
IT Engineer at a comms service provider
Technical support responds very quickly.
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Ismael Dambros
Director de Tecnologia at itbrasil
The technical support for the solution is good.
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Aleksejs Vasilevskis
Leading IT Engineer at a media company
Regarding NAKIVO Backup & Replication technical support, I believe they provide better support than Veeam due to...
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David Gamidadze
IT Specialist at Silk Road Bank
Customer service and support response is very quick.
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Anonymous User
Information Technology Manager at MSF Greece - Médecins Sans Frontières Greece
Technical support is always ready to respond always helpful.
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Anonymous User
Membro at IT-Group
Generally, I don't have issues with Nakivo. The sales department is very responsive to every request and they reply...
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Review 1 of 30

Technical Support

No Data Available

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