Compare Infor vs Qlik

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Qlik Sense

Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo

Popular Solutions

8 reviews

0 reviews

9 reviews

9 reviews

10 reviews

14 reviews

Top Industries

Manufacturing Company

17%

Computer Software Company

Comms Service Provider

Healthcare Company

Financial Services Firm

16%

Manufacturing Company

10%

Computer Software Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eugenio Santos
IT and processes re-engineering manager at a manufacturing company
I use Infor LX for the manufacturing business at our plant. I mainly use it for operations such as purchasing,...
Read full review of Infor LX »
Umesh D
Vice President, Delivery at a computer software company
Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into...
Read full review of Infor M3 »
Anonymous User
M3 Principal Consultant at a computer software company
I work exclusively with governance and Infor ION, along with some add-on products such as FactoryTrack and quotation...
Read full review of Infor ION »
Anonymous User
Project Manager at a aerospace/defense firm
We are using ERP to manage all our business processes.
Read full review of Infor LN »
Adeel Ansari
Project Manager, Program at a manufacturing company
I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One...
Read full review of Infor CloudSuite »

Review 1 of 5

Sushrit Moundekar
Program Manager at a consultancy
We are using Talend Open Studio for building data pipelines in order to move data from source to the warehouse. My...
Read full review of Talend Open Studio [EOL] »
Herivao Jus Winny
IT Consultant at a tech services company
My main use cases for Talend Data Integration are ETL processes and data migration, but also automation of recurring...
Read full review of Qlik Talend Cloud »
Anonymous User
Data Governance System Specialist at a energy/utilities company
My usual use cases for Qlik Replicate involve my previous organization and my current organization. I can provide my...
Read full review of Qlik Replicate »
Shraddha Waghulde
Solution Architect at a computer software company
The main use cases involve getting data in an analyzable format. Clients should be able to analyze it through a...
Read full review of Qlik Sense »
Anonymous User
Cloud Data Architect at a comms service provider
I have been using Stitch for the last five years. My main use case for Stitch is to ingest SFDC data and also Google...
Read full review of Stitch »

Review 1 of 5

Customer Service

NICOLAS MINIER
Infor OS - M3 Freelance ERP Consultant at a consultancy
Technical support is responsive. At times, the level of feedback is poor. Sometimes the people who take care of the...
Read full review of Infor M3 »
Haridas Narayanan
Director, Consulting Services at a tech services company
Support has been a concern since around 2011 or 2012. The offices in Bangkok or Singapore struggle to comprehend the...
Read full review of Infor CloudSuite »
Dietmar Müller
Key Account Manager at a tech services company
Technical support from Infor is rated an eight out of ten. They have very good support.
Read full review of Infor CloudSuite »
Joshua Rajeeva
Managing Director & CEO at a tech services company
The solution's technical support team is helpful but could be even better.
Read full review of Infor CloudSuite »
Klemen Zupanc
IT System Administrator at a manufacturing company
We are mainly satisfied with the support provided by Infor LN. They respond quickly and are helpful overall.
Read full review of Infor LN »
Jarod Dwi
Head of IT Office Head at a manufacturing company
Customer service and support are very good.
Read full review of Infor LN »
Ahmed_Nagy
Application Manager at a tech services company
I would rate the technical support for the solution at ten out of ten.
Read full review of Infor dEPM »
Eugenio Santos
IT and processes re-engineering manager at a manufacturing company
Technical and product support is mainly provided by personnel in India, USA and Europe, though the main issues...
Read full review of Infor LX »
Eugenio Santos
IT and processes re-engineering manager at a manufacturing company
My contract is with Infor, but E-Service, a subcontractor, handles support. I am not planning to change support...
Read full review of Infor ION »
RENATOESPOLADORE
Enterprise Account Executive at a tech services company
The technical support team are good, although they are often understaffed. However, they are not always able to...
Read full review of Infor LN »
S Solomon Kumar
Head of Global Sales at a consumer goods company
We use a third-party provider for support.
Read full review of Infor ION »
Arturo Ayala
Consultor Lx at a financial services firm
The technical support for Infor is very good, which is one reason my clients continue using their services. This...
Read full review of Infor LX »
Peter VAN BENNEKOM
IT Consultant at a tech services company
The solution's technical support is more like a business policy Infor M3 has in place. I rate the technical support a...
Read full review of Infor M3 »
Enrique Hernandez
CEO & Founder at a tech vendor
I would like to point out something important during the project and active project. It's the support. One of the...
Read full review of Infor LX »
Anonymous User
Lead Business Analyst at a tech services company
Customer Service: They do have good team which provides satisfactory customer service. Technical Support: They have...
Read full review of Infor LN »
Anonymous User
Developer at a educational organization
Infor is not very much into the market as of yet, which means that its products are not yet public and this precludes...
Read full review of Infor LN »
Anonymous User
Logistic Services Team Leader at a financial services firm
I have no complaints about Infor support.
Read full review of Infor CloudSuite »
Nuno França
Executive Director at a tech services company
Technical support is rated a seven out of ten. Here in Portugal, there's no direct support from Infor. For major...
Read full review of Infor CloudSuite »
Anonymous User
Manager - Presales and Solutions at a tech services company
Birst provides quick and helpful support on raised queries. Overall, the level of technical support is good.
Read full review of Birst »
Umesh D
Vice President, Delivery at a computer software company
I can rate Infor's technical customer support highly. Infor has a hybrid approach, offering personalization which...
Read full review of Infor M3 »
Anonymous User
Software Engineer BI Analyst at a recruiting/HR firm
Technical support was good. They just couldn't address the performance issues.
Read full review of Birst »
Anonymous User
Director of Enterprise Data Architecture at a tech services company
Technical support is good.
Read full review of Birst »
Anonymous User
CIS Consultant at a consultancy
The technical support is average, it could be improved.
Read full review of Infor M3 »
Randall Gatson
Sr ERP Support Analyst at a university
On a scale of 1 to 10, I would rate customer service or technical support for Infor CloudSuite at about a seven.
Read full review of Infor CloudSuite »
Anonymous User
Lead, Analytics Global Enterprise & Government at a comms service provider
The technical support is quite fair. Since we are a US-based organization, we required communication with the US on a...
Read full review of Birst »
Anonymous User
Project Manager at a aerospace/defense firm
The support is excellent. It is a great company.
Read full review of Infor LN »
Kiran Karkera
Director- ERP Consulting at a tech services company
Support for Core ERP is extremely good. Regarding add-ons, with many different technologies involved, support is not...
Read full review of Infor LN »
Anonymous User
Business Intelligence Consultant at a tech company
I would give technical support a rating of 9/10.
Read full review of Birst »
Anonymous User
IT Director at a manufacturing company
The system is really stable, so I rarely need to use technical support. I would rate the technical support a 10 as...
Read full review of Infor LX »
Rajashekar PK
IT Manager at a tech services company
The solution's technical support is good. I rate the technical support an eight out of ten.
Read full review of Infor M3 »

Review 1 of 30

RahulGupta6
Associate General Manager at a tech vendor
Customer service support was good bit not extraordinary.
Read full review of Qlik Sense »
MusaMongwe
Head of Data Practice at a tech consulting company
Their first level of support could do with some improvement. If I log a call or submit a problem, I tend to find that...
Read full review of Qlik Compose »
FerranGarcia
Solution Architect at a tech vendor
The technical support services are good.
Read full review of Qlik Sense »
Srinivas Mamidipalli
Senior Technical Manager at a computer software company
Technical support sometimes struggles to solve memory bottlenecks.
Read full review of Qlik Talend Cloud »
Celine Meesseman
Director at a tech services company
I have contacted the product's support team to be able to change the principal user in Talend Management Console.
Read full review of Talend Open Studio [EOL] »
Yogesh_Pawar
BI Analyst at a healthcare company
The solution's technical support is good. I rate the technical support an eight out of ten.
Read full review of Qlik Sense »
Sahil Taneja
Principal Consultant/Manager at a consultancy
We got proper responses from the customer service and support team. The support team was pretty good. We were...
Read full review of Qlik Compose »
Fernando Tonial
Arquiteto de dados at a consumer goods company
Customer support is good, yet it could improve as sometimes it takes a little while for accurate responses.
Read full review of Qlik Sense »
Anonymous User
Solution Engineer - QlikView/Qlik Sense at a consultancy
Customer service and technical support are very good.
Read full review of QlikView »
Dries Nuyts
Data Consultant at a tech vendor
My experiences with support have been quite good. I’ve never had issues which weren’t resolved, or where I had the...
Read full review of Qlik Talend Cloud »
Anonymous User
IT Specialist at a local government
Technical support is 8/10.
Read full review of QlikView »
Anonymous User
Lead Technical
Customer Service: Good, they need more proactive support. Technical Support: Good
Read full review of QlikView »
Gabriel Araya
QLik Platform Architect at a consultancy
We're happy that we have access to Spanish-speaking support and they provide a good service.
Read full review of Qlik Replicate »
Anonymous User
head of data at a healthcare company
The customer support of Stitch is horrible. On a scale of one to ten, I would rate the customer support a two.
Read full review of Stitch »
Anonymous User
P&C Underwriting Analyst at a insurance company
Customer Service: Customer service has been good and everything has been hands-on. Technical Support: This type of...
Read full review of Qlik Sense »
Anonymous User
Assistant Manager at a tech vendor
Support is very good.
Read full review of QlikView »
Anonymous User
BI Developer at a tech services company
Customer Service: Very good. Technical Support: Very good.
Read full review of QlikView »
Anonymous User
Managing Partner at a tech services company
I have found customer service/technical support to be good.
Read full review of Qlik Compose »
Prasad Mundewadi
Senior BI Systems Analyst at a tech vendor
Good so far.
Read full review of Qlik Sense »
Anonymous User
Consultor QlikView at a tech services company
Technical support provides high-level service.
Read full review of QlikView »
MAHMOUD MOHAMMED ABDELAZIZEITA
Software Engineer at a university
I did not contact Talend technical support.
Read full review of Qlik Talend Cloud »
Adil Varadkar
System Analyst at a tech services company
Most of the technical information is readily available so we haven't really used the technical support.
Read full review of Talend Open Studio [EOL] »
Anonymous User
Financial Analyst at a healthcare company
Customer Service: The customer service is excellent and definitely care about the client. Technical Support: I have...
Read full review of Qlik Sense »
Anonymous User
Senior Analyst at a healthcare company
I didn't really face any big challenges with technical support; it depends on the plan. I am not a hundred percent sure.
Read full review of QlikView »
Anonymous User
Manager at a financial services firm
Technical support is OK.
Read full review of QlikView »
Anonymous User
Managing Partner at a tech company
QlikView has a very good developer community where you can find support from the other developers.
Read full review of QlikView »
Sheshukumar Guntuka
Managing Consultant, Techno-Functional, Integration Architect at a tech services company
I would rate the technical support of Sopera Advanced Service Factory a nine out of ten.
Read full review of Sopera Advanced Service Factory [EOL] »
Anonymous User
Data Visalization Architect at a healthcare company
Unless you pay a premium for Priority support the experience is not great. For some issues, you might wait weeks...
Read full review of Qlik Sense »
Brian Dandeneau
Business Process and Strategy Specialist Advisor at a consultancy
We never really had to use it before and never really had a big issue. We only had smaller issues when we first...
Read full review of Qlik Talend Cloud »
Anonymous User
Business Intelligence Consultant at a tech services company
I rate the level of customer service and technical support 9/10.
Read full review of QlikView »

Review 1 of 30

Technical Support

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