Infor LX Reviews

Infor LX attracts varied pricing opinions among users. While some consider it expensive, others find it affordable compared to alternatives like SAP, with initial costs starting at $2000 per license. Maintenance fees, like $15,000 for a small team, are perceived as manageable. Users highlight satisfactory value and timely support, crucial for production environments. Organizations note significant investments reaching significant sums, yet stress pricing is offset by the value delivered.

• "Pricing is variable due to different deals and discounts, typically starting at around $2000 US dollars for one license."
• "Our last maintenance fee was around $15,000 a year for 33 current users."
• "Infor LX is not cheap but much cheaper compared to SAP HANA."

Infor LX is predominantly applied in manufacturing, focusing on ERP processes such as material and capacity planning, shop floor management, and procurement. It integrates manufacturing with finance, SCM, and warehouse management. Users access it through a private cloud with remote connectivity. The platform excels in MRP, MPS, quality control, and logistics. Consultants work on finance modules, implementing ERP, accessing the Infor database, and training end users.

Customer feedback highlights mixed experiences with Infor LX's service. Some users report slow response times and a need for improved technical understanding, while others praise quick issue resolution. Support is provided by teams based in India, USA, and Europe. Although availability of resources sometimes presents challenges, the team is generally considered capable. Stability often minimizes reliance on support, but many rate the technical assistance highly for its simplicity and effectiveness.

Users found Infor LX's initial setup complex, requiring skilled personnel, particularly for platform-specific installations. Despite some considering it straightforward, the overall deployment duration varied, with implementation phases between six to eighteen months. Challenges included integration with other products and adapting to new developments. The setup demanded customization and user training, especially for the web interface and report generation. Transitioning from BPCS to Infor LX also presented difficulties, stabilizing after a few months post go-live.

Infor LX is recognized for its scalability by multiple users. Companies plan to expand its use, citing successful implementation across various affiliates. Ratings place scalability at seven out of ten, noting it is adaptable but dependent on AS400 knowledge and interface readiness. While individual use may be limited, others have expanded it across multiple facilities. Users highlight IBM AS400's scalable and stable architecture as contributing factors to Infor LX's ability to adapt to diverse environments.

Infor LX has been consistently strong for years, with users praising its reliability. It operates well on the robust AS/400 platform, minimizing issues unless serious infrastructure problems arise. Users report that once they become familiar with it, the platform provides a stable environment. While server response time occasionally impacts user experience, Infor LX still receives high ratings for its dependability. In comparison to SAP from a support standpoint, it remains consistently stable.