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Infor LX vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor LX
Ranking in ERP
18th
Average Rating
7.8
Reviews Sentiment
5.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
68
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of June 2026, in the ERP category, the mindshare of Infor LX is 1.3%, down from 1.5% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 3.1%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics 365 Business Central3.1%
Infor LX1.3%
Other95.6%
ERP
 

Featured Reviews

reviewer2149446 - PeerSpot reviewer
IT Director at a manufacturing company with 10,001+ employees
Consistent optimization of production and efficient procurement processes improve operational effectiveness
I am working as an IT Director at Istituto De Angeli, which is a company of Fareva. FAREVA is a leading global contract development and manufacturing organization (CDMO) specializing in pharmaceuticals, cosmetics, makeup, and home and industrial care products. I have worked with the traceability and audit features in Infor LX, including the electronic signature module, which is essential in the pharmaceutical industry. The electronic signature is a key component of compliance for our ERP. This is crucial for periodic inspections we receive from authorities, including European authorities, Italian AIFA, USA FDA and other Pharma Agencies and Ministry world wide. On a scale of 1-10, I rate Infor LX a 9.
BN
VP Sales at Zelite Solution
Streamlined sales pipeline has improved daily task tracking and clarified client follow-ups
The best features Microsoft Dynamics 365 Business Central offers for me is that this software makes my life very easy, as I have a complete snapshot of my pipeline and a complete snapshot of my daily activities, where I can see what the status of my leads is, where I am standing in terms of closure, and the aging of my opportunities, which tells me how much time there is in the opportunity. Out of all those things I mentioned, the pipeline view and day-to-day activities feel the most valuable to me in my day-to-day work. There are AI-driven insights through Copilot, which is worth mentioning. Email communication and everything I receive is tracked with Microsoft Dynamics 365 Business Central, and the best feature is that I can access everything on my mobile, so I do not have to open my laptop and the application every time. It helps me with my sales forecasting also, and predictive analysis is one of the best features for Microsoft Dynamics 365 Business Central. We have more insights and more clarity about our sales, our pipeline, where we are standing, and we have more clarity on our leads. Becoming a process-centric organization helps us a lot to keep us accountable, so Microsoft Dynamics 365 Business Central has made our life easy in terms of sales.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the exit points that enable integration with external software."
"Infor LX's most valuable feature is that it's very interactive."
"The most important feature of Infor LX for me is the use of models for accounting, which create effects in different layers simultaneously."
"Infor LX has improved my customers' manufacturing processes by creating a standard in the process, which improves performance in manufacturing as well as finance, distribution, and supply chain."
"Infor LX is effective for planning, manufacturing, and distribution processes."
"One of the things I love about Infor LX is that everything is integrated."
"Infor LX has helped us in conducting efficient production planning, streamlining procurement processes, and maintaining a reliable source of information for our vendors and procurement purchase orders."
"Mainly for manufacturing and processing, everything is excellent."
"The ease of the initial setup, data conversion, and rapid start are the strengths of this solution."
"The most valuable features of Business Central for me are its seamless integration with Power BI and the ability to create customized reports."
"The initial setup is easy - because it stands on Microsoft offerings, it's simple and intuitive to use."
"The initial setup is easy."
"This product is very good for organizations."
"The solution is the most stable business ERP available, and changes in development, processes, and integrated apps do not affect the stability."
"We use Microsoft Dynamics 365 Business Central as CRM."
"The best features Microsoft Dynamics 365 Business Central offers for me is that this software makes my life very easy, as I have a complete snapshot of my pipeline and a complete snapshot of my daily activities, where I can see what the status of my leads is, where I am standing in terms of closure, and the aging of my opportunities, which tells me how much time there is in the opportunity."
 

Cons

"Infor's support side is not that good, and they seem to be focusing on other products above LX."
"The user interface of Infor LX needs significant enhancement to be more user-friendly."
"The interface needs enhancement, as I am still using outdated screens. I would benefit from a more integrated interface."
"From a supporting point of view, Infor LX is not quite what I see with SAP and other areas."
"Infor needs more APIs, as in the current version, APIs are not fully developed. The development of APIs must be enhanced, especially for AS400."
"It lacks in finance and administration, especially related to Italian accounting."
"Infor has now stopped and drastically reduced investing in this product."
"It's based on AS/400 or Power i, a robust technology and platform. However, it is harder to manage admin most of the time."
"I am hoping there is more integration with other platforms, more features, and customization in the next release."
"There is a need for improvement in consolidation and multi-country master data management."
"It would be nice if the integration process was much easier."
"Setup security needs to be simpler. It needs to be more user friendly for consultants or users to set up."
"Inventory Management could be improved."
"Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years. I spent some time trying to improve the KPI portion that exports the data, that already calculates the sub forms or subtotals, but they weren't able to break that up into different dimensions. They've now managed to crowd the separate table and you can export that, but it's only for the last three years. So, they could improve this solution by getting the chart of accounts or the account schedules to be exported, where you can go further than just three years with it."
"The human resources module could be improved."
"I have not experienced enhanced productivity using Microsoft Dynamics 365 Business Central."
 

Pricing and Cost Advice

"Infor LX is not cheap but much cheaper compared to SAP HANA."
"Our last maintenance fee was around $15,000 a year for 33 current users."
"Pricing is variable due to different deals and discounts, typically starting at around $2000 US dollars for one license."
"The deployment cost us $70,000 and we pay around $18,000 annually for support, which we find to be expensive."
"$80-$100 per license, per month."
"We have an agreement with Microsoft and pricing is okay for us."
"The per user price of $100 a month is better than competitors."
"We have a perpetual license to use Microsoft Dynamics NAV."
"The solution's cost is reasonable."
"Microsoft Dynamics NAV has a pay-as-you-use payment model."
"There is an annual cost of using Microsoft Dynamics NAV. The cost is approximately 140,000 INR."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
12%
Comms Service Provider
8%
Construction Company
6%
Manufacturing Company
11%
Construction Company
9%
Comms Service Provider
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise12
Large Enterprise19
 

Questions from the Community

What needs improvement with Infor LX?
For Infor LX itself, the gap for improvement is to add some AI functionality to the product in the future.
What is your primary use case for Infor LX?
Infor LX is primarily used for manufacturing. The use case involved transitioning from a previous Wipro project, moving from Pfizer to GSK, with the entire migration occurring within Infor LX. For ...
What is your experience regarding pricing and costs for Infor LX?
Regarding pricing for Infor LX, on a scale where one is a high price and ten is a low price, I would rate it accordingly.
Is it advisable to purchase Dynamics CRM in addition to NAV 2016?
Short answer: depends on your sales needs. NAV 2016’s built-in CRM is very basic. It’s fine for simple contact management and basic sales tracking, but it lacks: Proper pipeline management Adva...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
Microsoft Dynamics NAV pricing can vary significantly depending on the number of users, deployment model, customizations, and implementation scope. In my experience, the software license is only pa...
What needs improvement with Microsoft Dynamics NAV?
The only thing that could be improved is integration with WhatsApp, which I can see for Microsoft that it has to be available, and that becomes a challenge sometimes. Everything else is perfect.
 

Also Known As

Infor ERP LX, ERP LX
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

Shaklee Corporation, Clover Dairy, Cremer, Group Dekko
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about Infor LX vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.