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Infor LX vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor LX
Ranking in ERP
16th
Average Rating
7.8
Reviews Sentiment
5.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
6th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
67
Ranking in other categories
Activity Based Costing Software (1st)
 

Mindshare comparison

As of January 2026, in the ERP category, the mindshare of Infor LX is 1.5%, up from 1.5% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 4.4%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Microsoft Dynamics 365 Business Central4.4%
Infor LX1.5%
Other94.1%
ERP
 

Featured Reviews

Eugenio Santos - PeerSpot reviewer
IT and processes re-engineering manager at DEUTZ AG
Program adapts to our requirements and handles our operations effectively
The interface we use currently needs enhancement, as I am still using the outdated green screens. I would benefit for us to adpot the latest INFOR user interface, which is a more integrated interface. Additionally, improvements in warehouse handling with handheld terminal, quality management in warehouses, and managing a dual sourcing strategy would be beneficial. I have had to build my own applications for some features that are lacking, and aligning all components for uncertainty management in the market is necessary.
reviewer2746122 - PeerSpot reviewer
Automation Engineer
Integrations Help Bring Efficiency while Documentation Needs Improvement
When I started working with Microsoft Dynamics 365 Business Central, I was new and didn't know what ERP was or its purpose, but I was eager to learn more each day. The system can become overwhelmed because you cannot control the number of integrations, and our team struggled to manage the numerous integrations we had. More documentation is needed on how to use Microsoft Dynamics 365 Business Central and its capabilities. From a technical perspective, it was challenging because understanding the system requires familiarity with financial sectors. Microsoft Dynamics 365 Business Central could benefit from more AI integration. Learning the application was challenging as there was much to understand about accounts payable, receivable, accounting, and general ledger.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Infor LX is effective for planning, manufacturing, and distribution processes."
"One of the major advantages of Infor LX is the stability of the program."
"Infor LX has improved my customers' manufacturing processes by creating a standard in the process, which improves performance in manufacturing as well as finance, distribution, and supply chain."
"Infor LX's most valuable feature is that it's very interactive."
"Infor LX is effective for planning, manufacturing, and distribution processes."
"The most valuable features are the exit points that enable integration with external software."
"I've been using it since December 2009, and it has been absolutely stable till now."
"Mainly for manufacturing and processing, everything is excellent."
"The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."
"Microsoft Dynamics NAV is good for smaller-sized companies."
"I am impressed with the tool's user authentication, compatibility , and policies."
"The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integration with Microsoft's AI capabilities."
"One of the most valuable features of Microsoft Dynamics 365 Business Central is its ease of installation and user-friendly interface."
"Microsoft products are very good in general. This product is flexible, easy to use, intuitive, and has good capabilities."
"The tool covers most of the business requirements that most companies have, especially financial institutions."
"The solution has good dashboard functionalities and export functionalities."
 

Cons

"It's based on AS/400 or Power i, a robust technology and platform. However, it is harder to manage admin most of the time."
"The connectors, performance, and knowledgebase availability can be improved."
"From a supporting point of view, Infor LX is not quite what I see with SAP and other areas."
"Infor needs more APIs, as in the current version, APIs are not fully developed."
"It lacks in finance and administration, especially related to Italian accounting."
"The interface needs enhancement, as I am still using outdated screens."
"Infor's support side is not that good, and they seem to be focusing on other products above LX."
"The user interface of Infor LX needs significant enhancement to be more user-friendly."
"The solution is not best suited for larger-scale businesses."
"They need to improve their processes."
"It could be more stable."
"The performance and virtual machine backup is not good with this solution and need improvements."
"The UI is not particularly user-friendly and the CRM could do with some enhancements."
"Since it's complex for a layperson user to understand the solution, it would be better if the solution provided some training resources."
"I would like to improve the tool’s reporting and coding part."
"One aspect that could be improved in Microsoft Dynamics 365 Business Central is the visibility and accessibility of communication-related features, such as email integration."
 

Pricing and Cost Advice

"Infor LX is not cheap but much cheaper compared to SAP HANA."
"Our last maintenance fee was around $15,000 a year for 33 current users."
"Pricing is variable due to different deals and discounts, typically starting at around $2000 US dollars for one license."
"The price of Microsoft Dynamics 365 Business Central could improve. It is costly. We are paying for the solution on a monthly basis."
"The solution is on the cloud and they provide 50 gigabytes of free space on their Microsoft Drive. The reason for this is that Microsoft is requiring you to upgrade all of your systems to Microsoft Dynamics 365 Business Central in order to effectively use the cloud. This means that if you are currently using a different version of Microsoft for a specific purpose that does not require this solution, it can be frustrating to have to spend money to upgrade to this solution just for the purpose of syncing with the cloud. Additionally, even if you do purchase Microsoft Dynamics 365 Business Central, there can still be issues with syncing between the on-premise and cloud clients. This can be especially frustrating as the cloud storage is not free and can be difficult to access even after purchasing."
"The on-premises model of Dynamics NAV is very expensive, hence our plan to migrate to Dynamics 365 Business Central, which appears to fit our needs better in terms of pricing. Compared to competitors, the cloud version of Dynamics is in the middle; not too high and not too low."
"Its licensing is yearly. In addition to the licensing cost, there is the cost of hosting on Azure."
"You have to pay a yearly licensing fee for the solution."
"We have an agreement with Microsoft and pricing is okay for us."
"There are two types of licenses. One is the essential license in which everything is covered, and the next is the premium. If your company is a manufacturing or service management company, then you can go for the premium license because those two modules are the premium ones. You can manage your manufacturing activities and your service activities."
"The price of Microsoft Dynamics 365 Business Central is reasonable. We pay monthly for the use of the solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Financial Services Firm
8%
Comms Service Provider
8%
Computer Software Company
8%
Manufacturing Company
13%
Computer Software Company
9%
Comms Service Provider
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise19
 

Questions from the Community

What needs improvement with Infor LX?
For Infor LX itself, the gap for improvement is to add some AI functionality to the product in the future.
What is your primary use case for Infor LX?
Infor LX is primarily used for manufacturing. The use case involved transitioning from a previous Wipro project, moving from Pfizer to GSK, with the entire migration occurring within Infor LX. For ...
What is your experience regarding pricing and costs for Infor LX?
Regarding pricing for Infor LX, on a scale where one is a high price and ten is a low price, I would rate it accordingly.
What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
I don't have specific information about the pricing of Microsoft Dynamics 365 Business Central. However, it was very costly due to the numerous integrations we had.
What needs improvement with Microsoft Dynamics NAV?
A point of sale solution is still lacking in the retail industry. A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central ...
 

Also Known As

Infor ERP LX, ERP LX
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

Shaklee Corporation, Clover Dairy, Cremer, Group Dekko
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about Infor LX vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.