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Infor LX vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor LX
Ranking in ERP
17th
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of Infor LX is 1.5%, up from 1.2% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 6.4%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Eugenio Santos - PeerSpot reviewer
Program adapts to our requirements and handles our operations effectively
The interface we use currently needs enhancement, as I am still using the outdated green screens. I would benefit for us to adpot the latest INFOR user interface, which is a more integrated interface. Additionally, improvements in warehouse handling with handheld terminal, quality management in warehouses, and managing a dual sourcing strategy would be beneficial. I have had to build my own applications for some features that are lacking, and aligning all components for uncertainty management in the market is necessary.
StefaanVandesompele - PeerSpot reviewer
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the major advantages of Infor LX is the stability of the program."
"The most valuable features are the exit points that enable integration with external software."
"Infor LX has improved my customers' manufacturing processes by creating a standard in the process, which improves performance in manufacturing as well as finance, distribution, and supply chain."
"Infor LX is effective for planning, manufacturing, and distribution processes."
"I've been using it since December 2009, and it has been absolutely stable till now."
"The most important feature of Infor LX for me is the use of models for accounting, which create effects in different layers simultaneously."
"Infor LX is effective for planning, manufacturing, and distribution processes."
"Infor LX's most valuable feature is that it's very interactive."
"The most valuable features of Microsoft Dynamics 365 Business Central are the dashboards, ease of use, and flexibility."
"The selling feature is the most valuable."
"The solution can scale."
"The product is customizable so we can tune it according to our requirements."
"The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."
"The initial setup is pretty straightforward."
"We like the manufacturing and case management modules."
"Our data is much more manageable than before."
 

Cons

"Infor needs more APIs, as in the current version, APIs are not fully developed. The development of APIs must be enhanced, especially for AS400."
"Infor needs more APIs, as in the current version, APIs are not fully developed."
"The user interface of Infor LX needs significant enhancement to be more user-friendly."
"The interface needs enhancement, as I am still using outdated screens."
"The interface needs enhancement, as I am still using outdated screens. I would benefit from a more integrated interface."
"Infor's support side is not that good, and they seem to be focusing on other products above LX."
"It's based on AS/400 or Power i, a robust technology and platform. However, it is harder to manage admin most of the time."
"It lacks in finance and administration, especially related to Italian accounting."
"Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated."
"I work in Pakistan, and many people want desktop solutions. They don't want to work on the cloud. They want a strictly on-premises solution."
"The solution could include the retail tool in the native version."
"I would like to improve the tool’s reporting and coding part."
"The solution can improve by having better integration with Microsoft PowerBI and reporting."
"I would like a more modular and user-friendly interface."
"We need to customize more often than we would like."
"Microsoft Dynamics 365 Business Central has been buggy in my experience and they should improve in this area. Additionally, there are too many updates. The updates involve a whole bunch of applications as part of the package, such as the Edge browser. The updates are too broad across the whole package of applications."
 

Pricing and Cost Advice

"Infor LX is not cheap but much cheaper compared to SAP HANA."
"Our last maintenance fee was around $15,000 a year for 33 current users."
"Pricing is variable due to different deals and discounts, typically starting at around $2000 US dollars for one license."
"The on-premises model of Dynamics NAV is very expensive, hence our plan to migrate to Dynamics 365 Business Central, which appears to fit our needs better in terms of pricing. Compared to competitors, the cloud version of Dynamics is in the middle; not too high and not too low."
"There are two types of licenses. One is the essential license in which everything is covered, and the next is the premium. If your company is a manufacturing or service management company, then you can go for the premium license because those two modules are the premium ones. You can manage your manufacturing activities and your service activities."
"The price of the solution is reasonable."
"I give the solution a seven out of ten for pricing."
"The solution is on the cloud and they provide 50 gigabytes of free space on their Microsoft Drive. The reason for this is that Microsoft is requiring you to upgrade all of your systems to Microsoft Dynamics 365 Business Central in order to effectively use the cloud. This means that if you are currently using a different version of Microsoft for a specific purpose that does not require this solution, it can be frustrating to have to spend money to upgrade to this solution just for the purpose of syncing with the cloud. Additionally, even if you do purchase Microsoft Dynamics 365 Business Central, there can still be issues with syncing between the on-premise and cloud clients. This can be especially frustrating as the cloud storage is not free and can be difficult to access even after purchasing."
"The first time we tried to buy the newest version, it was expensive."
"Microsoft Dynamics NAV has a pay-as-you-use payment model."
"I think the pricing is the best; it's cost effective for sure."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
15%
Non Profit
7%
Financial Services Firm
6%
Computer Software Company
15%
Manufacturing Company
10%
Retailer
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor LX?
One of the things I love about Infor LX is that everything is integrated.
What needs improvement with Infor LX?
The interface we use currently needs enhancement, as I am still using the outdated green screens. I would benefit for us to adpot the latest INFOR user interface, which is a more integrated interfa...
What is your primary use case for Infor LX?
I use Infor LX for the manufacturing business at our plant. I mainly use it for operations such as purchasing, engineering master data, shop floor, inventory, and customer orders. It is important t...
What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
The pricing for Dynamics 365 Business Central is reasonable. The value for money is very high.
What needs improvement with Microsoft Dynamics NAV?
There is a need for improvement in consolidation and multi-country master data management.
 

Also Known As

Infor ERP LX, ERP LX
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

Shaklee Corporation, Clover Dairy, Cremer, Group Dekko
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about Infor LX vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.