Microsoft Dynamics 365 Business Central has enabled us to integrate all the systems in one, becoming a great one-stop shop whereby everything has been integrated into one system for the registrar, accounts, procurement, human resources, and faculty.
Microsoft Dynamics 365 Business Central provides a customizable and centralized solution, seamlessly integrating with Microsoft tools like Power BI. It is flexible and scalable for various business sizes, ensuring comprehensive coverage of functions. However, customization and costs need improvement, with inconsistent customer support and slow response times, especially in Thailand. Pricing for small public sector entities should be more affordable, and scalability for larger enterprises is currently insufficient, demanding potential alternatives.
