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Microsoft Dynamics 365 Business Central Logo

Microsoft Dynamics 365 Business Central pros and cons

Vendor: Microsoft
4.1 out of 5
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Pros & Cons summary

Microsoft Dynamics 365 Business Central integrates with Office products and offers features for purchasing, selling, and invoicing. It provides flexibility and customization for diverse business needs and is recognized for easy setup. While cloud accessibility and integration with Power BI enhance usage, customization costs and performance need improvement. Simplification in the integration process and reporting enhancements are required, alongside scalability advancements for larger businesses and improved security and user permissions.

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Prominent pros & cons

PROS

Microsoft Dynamics 365 Business Central integrates seamlessly with existing Office products and provides robust features for purchasing, selling, and invoicing.
It offers excellent flexibility and customization options, making it effective for various business needs and scale levels.
Microsoft Dynamics 365 Business Central is recognized for its easy setup and reliable performance, especially in small to medium-sized businesses.
Highly valued for its cloud accessibility and stable financial management capabilities, it efficiently organizes workflows and centralizes information.
Users appreciate the comprehensive integration with Power BI, Microsoft Teams, and other tools for enhanced data visualization and business management.

CONS

Customization requirements and costs are higher than desirable, and performance along with virtual machine backup needs improvement.
Integration process and user permissions could be simplified, while security settings and warehouse management require enhancements.
Reporting capabilities in Microsoft Dynamics NAV could be enhanced, especially concerning export capabilities and data dimensions for income statements and balance sheets.
Setup complexity and lack of advanced functionalities like a quality check module or improved retail tool integration remain challenging.
Microsoft Dynamics experiences issues with scalability, especially for large companies, and needs more stable updates and improved communication-related features.
 

Microsoft Dynamics 365 Business Central Pros review quotes

it_user359073 - PeerSpot reviewer
it_user359073
Senior programmer/ team leader at a tech services company with 51-200 employees
Jun 7, 2016
Stable Well known Easy to develop and maintain.
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it_user413973 - PeerSpot reviewer
it_user413973
Head Of MIS/ERP - Senior Application Manager at a retailer with 501-1,000 employees
Jun 28, 2016
Dynamics NAV helps us make smart decisions that have a direct impact on our bottom line.
Read full review
it_user347049 - PeerSpot reviewer
it_user347049
Business Development Executive at a tech services company with 51-200 employees
Feb 12, 2017
It improved our productivity and streamlined our processes.
Read full review
Buyer's Guide
Microsoft Dynamics 365 Business Central
March 2026
Free Report: Microsoft Dynamics 365 Business Central Reviews and More
Learn what your peers think about Microsoft Dynamics 365 Business Central. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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884,933 professionals have used our research since 2012.
it_user607836 - PeerSpot reviewer
it_user607836
MS Dynamics Nav developer with 51-200 employees
Feb 17, 2017
By centralizing the main data, each employee has the necessary information in real time.
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reviewer96678 - PeerSpot reviewer
reviewer96678
Managing Director at a tech services company with 1-10 employees
Feb 15, 2017
Ease of use, extremely flexible, and cost effective, it is well targeted for small and medium size businesses.
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it_user617397 - PeerSpot reviewer
it_user617397
Dynamics AX and Dynamics NAV Projects at a tech vendor with 1,001-5,000 employees
Feb 28, 2017
The ease of the initial setup, data conversion, and rapid start are the strengths of this solution.
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it_user617403 - PeerSpot reviewer
it_user617403
Microsoft Dynamics NAV Solution Specialist at a tech services company with 51-200 employees
Feb 28, 2017
This is a flexible ERP solution and it includes these major functional areas: Trade, supply chain, manufacturing, finance, logistics, warehouse, service, and quality management.
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it_user621036 - PeerSpot reviewer
it_user621036
Microsoft Dynamics NAV Consultant at a tech services company with 51-200 employees
Mar 6, 2017
This product is very good for organizations.
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it_user617415 - PeerSpot reviewer
it_user617415
MCT-NAV Freelancer at a tech services company with 1,001-5,000 employees
Mar 7, 2017
Accounting reporting can be done just in time.
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it_user622965 - PeerSpot reviewer
it_user622965
Business Consultant at a tech services company with 51-200 employees
Mar 9, 2017
Reporting is very good in NAV.
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Show 10 more reviews (out of 63)
 

Microsoft Dynamics 365 Business Central Cons review quotes

it_user359073 - PeerSpot reviewer
it_user359073
Senior programmer/ team leader at a tech services company with 51-200 employees
Jun 7, 2016
Price for small organizations in the public sector should be less.
Read full review
it_user413973 - PeerSpot reviewer
it_user413973
Head Of MIS/ERP - Senior Application Manager at a retailer with 501-1,000 employees
Jun 28, 2016
Batch Processing Function should be developed to schedule running in the background at nighttime for posting a Purchase Receipt/Invoice, Sales Order/Invoice, Day End Statement or Item Journal Adjustment to minimize the Classic NAV table locking.
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it_user347049 - PeerSpot reviewer
it_user347049
Business Development Executive at a tech services company with 51-200 employees
Feb 12, 2017
In sales and marketing, we want improvement in workflow with more automation in the sales and marketing process.
Read full review
Buyer's Guide
Microsoft Dynamics 365 Business Central
March 2026
Free Report: Microsoft Dynamics 365 Business Central Reviews and More
Learn what your peers think about Microsoft Dynamics 365 Business Central. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
DOWNLOAD NOW
884,933 professionals have used our research since 2012.
it_user607836 - PeerSpot reviewer
it_user607836
MS Dynamics Nav developer with 51-200 employees
Feb 17, 2017
Planning a budget for initial implementation can be underestimated due to unforeseen issues.
Read full review
reviewer96678 - PeerSpot reviewer
reviewer96678
Managing Director at a tech services company with 1-10 employees
Feb 15, 2017
The security and user levels fields can be improved further so that it is not too tedious for end-user to map and set up.
Read full review
it_user617397 - PeerSpot reviewer
it_user617397
Dynamics AX and Dynamics NAV Projects at a tech vendor with 1,001-5,000 employees
Feb 28, 2017
Inter-company functionality: Relatively shallow and mostly manual.
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it_user617403 - PeerSpot reviewer
it_user617403
Microsoft Dynamics NAV Solution Specialist at a tech services company with 51-200 employees
Feb 28, 2017
There were also scalability issues experienced. When doing multiple data transfer into one table with different users at the same time, the system locked and went into the “Not Responding” mode.
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it_user621036 - PeerSpot reviewer
it_user621036
Microsoft Dynamics NAV Consultant at a tech services company with 51-200 employees
Mar 6, 2017
The human resources module could be improved.
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it_user617415 - PeerSpot reviewer
it_user617415
MCT-NAV Freelancer at a tech services company with 1,001-5,000 employees
Mar 7, 2017
Setup security needs to be simpler. It needs to be more user friendly for consultants or users to set up.
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it_user622965 - PeerSpot reviewer
it_user622965
Business Consultant at a tech services company with 51-200 employees
Mar 9, 2017
Inventory Management could be improved.
Read full review
Show 10 more reviews (out of 63)

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Activity Based Costing Software

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