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IFS Cloud Platform vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Users reported improved operations and financial reporting with IFS Cloud, seeing up to 4.5x ROI over 18 months.
Sentiment score
4.9
Microsoft Dynamics 365 Business Central often achieves ROI in six months, with automation enhancing financial benefits, though experiences vary.
 

Customer Service

Sentiment score
5.7
Australian support is strong with expert consultants, but timeliness and service consistency vary, impacting resolution times and communication.
Sentiment score
4.0
Microsoft Dynamics 365 Business Central: praised for responsiveness but some users report slow service, relying on local partners for support.
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
Regional Manager at a tech services company with 51-200 employees
The response time before getting someone who can provide a relevant answer is crucial.
Owner at Numex BV
Microsoft provides real-time support, which makes a big difference compared to SAP.
Automation Engineer
 

Scalability Issues

Sentiment score
7.8
IFS Cloud Platform is scalable for businesses of all sizes, though some face complexity in updates and dependency management.
Sentiment score
6.9
Microsoft Dynamics 365 Business Central is scalable for SMEs, with flexibility, though larger setups may require customization and integration.
IFS Cloud Platform has standard functionalities that follow the standard supply chain management processes, and it is easy to customize or configure.
Consultant at Arcwide
 

Stability Issues

Sentiment score
8.0
IFS Cloud Platform is praised for stability and reliability, with rare downtime, and depends on client maintenance and setup.
Sentiment score
7.7
Microsoft Dynamics 365 Business Central is reliable with stable performance, though minor issues occur during updates or heavy data loads.
Now, with the drastic developments especially in the cloud applications known as Arena on IFS Cloud Platform, it has improved tremendously.
Consultant at Arcwide
For the cloud, we have not faced any downtimes or stability issues.
Regional Manager at a tech services company with 51-200 employees
 

Room For Improvement

IFS Cloud Platform requires usability, integration, and support improvements, along with enhanced customization, AI, and simplified user experience.
Enhancements needed in cost efficiency, integration, automation, user interface, customization, AI features, and technical documentation for improved flexibility.
They are working on IFS AI, but we have not explored much into that yet, and if they want to keep their competitive edge, that is an area they need to concentrate on.
Consultant at Arcwide
There is not much available online, and the documentation availability is on the lower side compared to other products, especially Maximo.
Senior Director at a consultancy with 1,001-5,000 employees
Some basic reporting capabilities should be provided by default to customers within Microsoft Dynamics 365 Business Central rather than requiring integration via Power BI.
Regional Sales Manager at a consultancy with 11-50 employees
There's a gap in advanced features that other platforms like NetSuite handle better.
Regional Manager at a tech services company with 51-200 employees
There is a need for improvement in consolidation and multi-country master data management.
Owner at Numex BV
 

Setup Cost

IFS Cloud Platform offers competitive pricing, best for large enterprises, with scalable value similar to SAP and Oracle.
Microsoft Dynamics 365 Business Central offers flexible, scalable ERP pricing, appealing to startups and enterprises, with moderate to high cost.
However, it was very costly due to the numerous integrations we had.
Automation Engineer
The pricing for Dynamics 365 Business Central is reasonable.
Owner at Numex BV
 

Valuable Features

IFS Cloud Platform offers customizable pricing, robust integration, intuitive interface, and excels in enterprise management with adaptable features.
Microsoft Dynamics 365 Business Central provides customizable, cloud-based management, benefiting SMEs with seamless integration, real-time insights, and enhanced workflows.
The cloud feature in IFS Cloud Platform is predominantly valuable, especially the enterprise asset management module, which IFS has very good business into, along with strong finance, project management, and supply chain management modules.
Consultant at Arcwide
There are fewer fields on the user screen compared to other products.
Senior Director at a consultancy with 1,001-5,000 employees
The value for money is very high as it fits the business well.
Owner at Numex BV
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
Regional Manager at a tech services company with 51-200 employees
Microsoft Dynamics 365 Business Central is scalable, as it was able to grow with increasing business demands.
Automation Engineer
 

Categories and Ranking

IFS Cloud Platform
Ranking in ERP
19th
Ranking in Activity Based Costing Software
9th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
CRM (35th), Customer Experience Management (9th), Field Service Management (2nd), Help Desk Software (21st), Enterprise Asset Management (EAM) (4th), Local Government CRM (15th), IT Asset Management (15th), IT Service Management (ITSM) (19th), License Management (2nd)
Microsoft Dynamics 365 Busi...
Ranking in ERP
6th
Ranking in Activity Based Costing Software
1st
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
67
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the ERP category, the mindshare of IFS Cloud Platform is 2.6%, up from 2.4% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 4.4%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Microsoft Dynamics 365 Business Central4.4%
IFS Cloud Platform2.6%
Other93.0%
ERP
 

Featured Reviews

Thangaraj Ramasamy - PeerSpot reviewer
Consultant at Arcwide
Has supported project management and business customization through strong modular flexibility
The cloud feature in IFS Cloud Platform is predominantly valuable, especially the enterprise asset management module, which IFS has very good business into, along with strong finance, project management, and supply chain management modules; these are the major modules that are performing well with IFS, and the cloud options along with user-friendly customizations for any technical developments are additional advantages. The integration of IoT with IFS Cloud Platform is performing well, enabling us to integrate with predominantly any third party through the standard inbuilt connectors that are readily available, and if we need to customize the integration, we can certainly do that too.
reviewer2746122 - PeerSpot reviewer
Automation Engineer
Integrations Help Bring Efficiency while Documentation Needs Improvement
When I started working with Microsoft Dynamics 365 Business Central, I was new and didn't know what ERP was or its purpose, but I was eager to learn more each day. The system can become overwhelmed because you cannot control the number of integrations, and our team struggled to manage the numerous integrations we had. More documentation is needed on how to use Microsoft Dynamics 365 Business Central and its capabilities. From a technical perspective, it was challenging because understanding the system requires familiarity with financial sectors. Microsoft Dynamics 365 Business Central could benefit from more AI integration. Learning the application was challenging as there was much to understand about accounts payable, receivable, accounting, and general ledger.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Comms Service Provider
7%
Financial Services Firm
6%
Manufacturing Company
13%
Computer Software Company
9%
Comms Service Provider
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise9
Large Enterprise10
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for IFS Applications?
The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.
What needs improvement with IFS Applications?
When it comes to AI, I feel that is the area where we expect something more from IFS Cloud Platform. They are working on IFS AI, but we have not explored much into that yet, and if they want to kee...
What is your primary use case for IFS Applications?
Currently, I am working with Arcwide, which is a service industry that predominantly focuses on IFS consulting, including IFS implementations, rollouts, upgrades, and support services.
What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
I don't have specific information about the pricing of Microsoft Dynamics 365 Business Central. However, it was very costly due to the numerous integrations we had.
What needs improvement with Microsoft Dynamics NAV?
A point of sale solution is still lacking in the retail industry. A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central ...
 

Also Known As

IFS Applications, Assyst, IFS Cloud
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia. 
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about IFS Cloud Platform vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.