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Microsoft Dynamics 365 Business Central vs PeopleSoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Microsoft Dynamics 365 Business Central often achieves ROI in six months, with automation enhancing financial benefits, though experiences vary.
Sentiment score
5.2
Organizations find PeopleSoft cost-effective, emphasizing its successful long-term use and economical implementation compared to Oracle and SAP.
 

Customer Service

Sentiment score
4.0
Microsoft Dynamics 365 Business Central: praised for responsiveness but some users report slow service, relying on local partners for support.
Sentiment score
4.6
PeopleSoft's customer service is praised for reliability and documentation, but custom support and Oracle's central service receive mixed reviews.
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
Regional Manager at a tech services company with 51-200 employees
Some support personnel seem to stick to a checklist, which can be frustrating for experienced users.
Owner at Numex BV
Microsoft provides real-time support, which makes a big difference compared to SAP.
Automation Engineer
I have not found any other enterprise resource planning systems that are as well documented or as easily searchable as PeopleSoft.
CEO at a consultancy with 1-10 employees
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
Owner at Qubixlabs.com
 

Scalability Issues

Sentiment score
6.9
Microsoft Dynamics 365 Business Central is scalable for SMEs, with flexibility, though larger setups may require customization and integration.
Sentiment score
7.5
PeopleSoft offers high scalability, seamless integration, and stability for both traditional and cloud-based environments, supporting diverse organizational growth.
This rating reflects the limitation that custom applications do not receive support.
Owner at Qubixlabs.com
 

Stability Issues

Sentiment score
7.7
Microsoft Dynamics 365 Business Central is reliable with stable performance, though minor issues occur during updates or heavy data loads.
Sentiment score
7.4
PeopleSoft is valued for its reliable, stable performance and mature features, significantly enhancing business operations despite occasional upgrade challenges.
For the cloud, we have not faced any downtimes or stability issues.
Regional Manager at a tech services company with 51-200 employees
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
Owner at Qubixlabs.com
 

Room For Improvement

Enhancements needed in cost efficiency, integration, automation, user interface, customization, AI features, and technical documentation for improved flexibility.
PeopleSoft needs enhanced mobility, better integration, improved support, reduced complexity, and clarity on development to minimize costs and disruptions.
A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central could fit in small retail operations, and it is quite expensive, so that addition would be beneficial.
Regional Sales Manager at a consultancy with 11-50 employees
There's a gap in advanced features that other platforms like NetSuite handle better.
Regional Manager at a tech services company with 51-200 employees
There is a need for improvement in consolidation and multi-country master data management.
Owner at Numex BV
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
Owner at Qubixlabs.com
More delivered artificial intelligence functionality in operations and finance would be helpful.
CEO at a consultancy with 1-10 employees
 

Setup Cost

Microsoft Dynamics 365 Business Central offers flexible, scalable ERP pricing, appealing to startups and enterprises, with moderate to high cost.
PeopleSoft pricing varies widely, influenced by user needs, with high base costs but justified by its functionality and flexibility.
However, it was very costly due to the numerous integrations we had.
Automation Engineer
The pricing for Dynamics 365 Business Central is reasonable.
Owner at Numex BV
PeopleSoft is certainly cheaper than cloud solutions.
CEO at a consultancy with 1-10 employees
 

Valuable Features

Microsoft Dynamics 365 Business Central provides customizable, cloud-based management, benefiting SMEs with seamless integration, real-time insights, and enhanced workflows.
PeopleSoft is highly adaptable, offering robust integration, extensive customization, and supports comprehensive business needs with minimal coding.
The value for money is very high as it fits the business well.
Owner at Numex BV
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
Regional Manager at a tech services company with 51-200 employees
The customer relationship management features were very good, particularly for managing leads and following up on them.
Regional Sales Manager at a consultancy with 11-50 employees
It provides the easiest way to integrate with third-party applications for data exchange between systems.
Owner at Qubixlabs.com
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
Associate Director Talent Acquisition at a healthcare company with 10,001+ employees
PeopleSoft is entirely flexible internally within the ecosystem and is completely customizable with delivered integrations to many other third-party products.
CEO at a consultancy with 1-10 employees
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Ranking in ERP
6th
Ranking in Activity Based Costing Software
1st
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
67
Ranking in other categories
No ranking in other categories
PeopleSoft
Ranking in ERP
8th
Ranking in Activity Based Costing Software
4th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
86
Ranking in other categories
Benefits Administration (5th), Talent Management (5th), Demand Management (2nd), Talent Acquisition (5th)
 

Mindshare comparison

As of January 2026, in the ERP category, the mindshare of Microsoft Dynamics 365 Business Central is 4.4%, down from 6.3% compared to the previous year. The mindshare of PeopleSoft is 1.9%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Microsoft Dynamics 365 Business Central4.4%
PeopleSoft1.9%
Other93.7%
ERP
 

Featured Reviews

reviewer2746122 - PeerSpot reviewer
Automation Engineer
Integrations Help Bring Efficiency while Documentation Needs Improvement
When I started working with Microsoft Dynamics 365 Business Central, I was new and didn't know what ERP was or its purpose, but I was eager to learn more each day. The system can become overwhelmed because you cannot control the number of integrations, and our team struggled to manage the numerous integrations we had. More documentation is needed on how to use Microsoft Dynamics 365 Business Central and its capabilities. From a technical perspective, it was challenging because understanding the system requires familiarity with financial sectors. Microsoft Dynamics 365 Business Central could benefit from more AI integration. Learning the application was challenging as there was much to understand about accounts payable, receivable, accounting, and general ledger.
HM
Owner at Qubixlabs.com
Newcomers benefit from automation and user-friendly integration
PeopleSoft is affordable for existing customers only, not for new customers. The popularity is declining for several reasons. Resources are moving to cloud solutions such as Workday cloud. Even though it is the same Oracle environment, professionals are transitioning due to challenges in availability, scalability, and resource allocation. When there are limited hiring opportunities for a particular technology, professionals must consider switching technologies either internally within their organization or personally. If a project ends and someone is placed on bench without new opportunities, they often need to switch to technologies with more market demand. Currently, resources are frequently moving to other ERP systems such as Workday, SAP, Mulesoft, and Salesforce, as there are numerous ERP systems in the marketplace.
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Use our free recommendation engine to learn which ERP solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
9%
Comms Service Provider
8%
University
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise19
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise16
Large Enterprise50
 

Questions from the Community

What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
I don't have specific information about the pricing of Microsoft Dynamics 365 Business Central. However, it was very costly due to the numerous integrations we had.
What needs improvement with Microsoft Dynamics NAV?
A point of sale solution is still lacking in the retail industry. A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central ...
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
 

Also Known As

Dynamics NAV, MS Dynamics NAV
No data available
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Find out what your peers are saying about Microsoft Dynamics 365 Business Central vs. PeopleSoft and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.