

PeopleSoft and Microsoft Dynamics 365 Business Central are leading solutions in the ERP software market. PeopleSoft takes the upper hand with its extensive customization capabilities, making it ideal for complex organizational requirements, whereas Microsoft Dynamics 365 Business Central shines in integration with Microsoft products, offering excellent user-friendliness.
Features: PeopleSoft stands out with customization capabilities, a robust General Ledger function, and the ability to integrate HR and Payroll systems efficiently. Additionally, it offers a self-service feature allowing easy employee data access. Microsoft Dynamics 365 Business Central is recognized for its seamless integration with Microsoft products such as Outlook, Teams, and Excel. This ERP offers user-friendly dashboards, enabling real-time data insights, and supports customization to suit enterprise-specific needs.
Room for Improvement: PeopleSoft could enhance its UI to be more modern and user-friendly and improve its reporting capabilities, requiring less custom development for insights. Additionally, better cloud integration is needed. Microsoft Dynamics 365 Business Central users suggest improvements in third-party integrations, better customization options, and enhancements in user documentation to assist non-expert users.
Ease of Deployment and Customer Service: PeopleSoft offers deployment options including on-premises, public, and hybrid cloud but receives mixed reviews regarding customer support, especially concerning response times. Microsoft Dynamics 365 Business Central generally deploys in public cloud environments, benefiting from the extensive Microsoft support network, but feedback on support effectiveness varies.
Pricing and ROI: PeopleSoft is typically seen as a higher-cost solution with notable licensing and maintenance expenses, oriented towards larger enterprises with substantial IT capabilities. Microsoft Dynamics 365 Business Central, on the other hand, is cost-effective with a monthly subscription model, appealing to small and mid-sized businesses, offering faster ROI due to lower implementation and operational costs.
Automation makes it very easy for us, as that is a time-saving task for us.
The response time before getting someone who can provide a relevant answer is crucial.
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
Microsoft provides real-time support, which makes a big difference compared to SAP.
I have not found any other enterprise resource planning systems that are as well documented or as easily searchable as PeopleSoft.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
This rating reflects the limitation that custom applications do not receive support.
For the cloud, we have not faced any downtimes or stability issues.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central could fit in small retail operations, and it is quite expensive, so that addition would be beneficial.
There's a gap in advanced features that other platforms like NetSuite handle better.
There is a need for improvement in consolidation and multi-country master data management.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
More delivered artificial intelligence functionality in operations and finance would be helpful.
The pricing and setup cost via partner for Microsoft Dynamics 365 Business Central are very attractive, as you get the best discounts and offers.
However, it was very costly due to the numerous integrations we had.
The pricing for Dynamics 365 Business Central is reasonable.
PeopleSoft is certainly cheaper than cloud solutions.
The value for money is very high as it fits the business well.
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
Email communication and everything I receive is tracked with Microsoft Dynamics 365 Business Central, and the best feature is that I can access everything on my mobile.
It provides the easiest way to integrate with third-party applications for data exchange between systems.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
PeopleSoft is entirely flexible internally within the ecosystem and is completely customizable with delivered integrations to many other third-party products.
| Product | Mindshare (%) |
|---|---|
| Microsoft Dynamics 365 Business Central | 3.1% |
| PeopleSoft | 2.3% |
| Other | 94.6% |

| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 12 |
| Large Enterprise | 19 |
| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 16 |
| Large Enterprise | 50 |
Microsoft Dynamics 365 Business Central provides customization and integrates with Microsoft tools like Excel and Outlook. It's accessible via cloud and supports various business functions, making it ideal for small and medium-sized businesses.
Microsoft Dynamics 365 Business Central is known for real-time data management, robust reporting, financial analytics, and security encryption. It seamlessly adapts to different business needs and is economically viable, making it an optimal choice. There is room for enhancements in pricing for small businesses, sales automation, security configurations, inter-company logistics, inventory management, Power BI and CRM integration, interface friendliness, and reporting tools. Users seek improvements in AI, customization, multi-country management, retail integration, training resources, stability, and transaction correction.
What are Microsoft Dynamics 365 Business Central's key features?Used predominantly in financial management, CRM, inventory tracking, and internal operations, Microsoft Dynamics 365 Business Central supports industries like finance, retail, education, and distribution. It offers modules for accounts receivable, accounts payable, general ledger, and supply chain management. Integration with Microsoft 365 and cloud-based functionalities enhances operational efficiency and data management.
PeopleSoft by Oracle is a comprehensive ERP platform known for its extensive customization and seamless integration between HR Payroll and Financials. It offers robust capabilities for large enterprises with a focus on customer-centric functionality and enhanced usability in HR, finance, and analytics sectors.
PeopleSoft is recognized for its flexibility and strong technical support, providing a stable and intuitive system. While noted for its robust customization options, it faces critiques on UI modernization and performance during migrations. The platform includes comprehensive HR and payroll features with adaptability in configurations. Its wide-ranging capabilities serve multiple industries in areas such as finance, supply chain management, and employee self-services. Users benefit from easy-to-use reporting, analytics, and a stable system but express desires for improved reporting automation, cloud transition, and mobile features.
What are the solution's most important features?Companies across finance, healthcare, education, and public services leverage PeopleSoft for human capital management, payroll, and financial operations. Its ERP functions support HR tasks like performance management and recruitment, making it valuable for large enterprises. The platform's versatility addresses diverse business requirements, extending to finance, supply chain management, and employee self-services.
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