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Infor LN vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Infor LN offers higher returns than SAP through automation, improving efficiency, productivity, and operational cost savings for businesses.
Sentiment score
6.2
Users of Microsoft Dynamics 365 Business Central see varying ROI; efficiency benefits reported, though timelines and outcomes differ.
Infor has saved us time by bringing a large division into one language and has saved us money.
 

Customer Service

Sentiment score
8.0
Infor LN offers reliable global customer service, but customization challenges and quality improvements are needed in ticket resolutions.
Sentiment score
4.1
Microsoft Dynamics 365 has good support, but slow responses and complex issue resolution remain areas needing improvement.
They respond quickly and are helpful overall.
My overall experience contacting Infor technical support is good.
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
Some support personnel seem to stick to a checklist, which can be frustrating for experienced users.
 

Scalability Issues

Sentiment score
8.5
Infor LN offers scalable, seamless operations with regular updates, supporting diverse enterprise needs for both cloud and on-premise environments.
Sentiment score
7.1
Microsoft Dynamics 365 Business Central is scalable for SMBs with customization, but scalability varies by version and deployment type.
Infor is a 100% scalable solution that supports our needs.
The system is scalable.
 

Stability Issues

Sentiment score
7.8
Infor LN is stable and reliable, requiring some training; support effectively resolves performance issues and minor challenges.
Sentiment score
7.8
Microsoft Dynamics 365 Business Central offers high stability, consistent performance, and few issues, making it reliable for organizational needs.
For the cloud, we have not faced any downtimes or stability issues.
 

Room For Improvement

Infor LN needs UI enhancements, improved reporting, efficient integration, better HR, expanded AI, and faster service support.
Microsoft Dynamics 365 Business Central lacks in cost management, customization, security, reporting, automation, integration, and compatibility features.
Improvements in AI features for the UI could enhance the overall experience.
We have problems with the database, not with Infor - with the Oracle database.
The user interface of Infor LN could be more intuitive for common users.
There's a gap in advanced features that other platforms like NetSuite handle better.
There is a need for improvement in consolidation and multi-country master data management.
 

Setup Cost

Infor LN offers competitive pricing with typical user fees of $1,500, though additional costs and flexible cloud options exist.
Microsoft Dynamics 365 Business Central offers cost-effective, flexible subscription pricing, though implementation and partner support may incur additional costs.
Infor LN is cost-effective when compared to solutions like SAP.
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
The pricing for Dynamics 365 Business Central is reasonable.
 

Valuable Features

Infor LN is a versatile ERP solution appreciated for customization, automation, industry compatibility, and cost-effectiveness.
Microsoft Dynamics 365 Business Central offers seamless integration, customization, and robust features, appealing to SMBs with real-time data and global compliance.
It simplifies tracking by following every transaction in the system, allowing finance to see online each finance transaction from production orders, purchase orders, inventory, and project-wise.
It includes an ERP system that is end-to-end from ordering to reporting financials.
Infor LN is compatible with our company size and is cost-effective compared to other ERP solutions like SAP.
The value for money is very high as it fits the business well.
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
 

Categories and Ranking

Infor LN
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
3rd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
65
Ranking in other categories
Activity Based Costing Software (1st)
 

Mindshare comparison

As of July 2025, in the ERP category, the mindshare of Infor LN is 5.7%, up from 4.1% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 6.7%, up from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Jarod Dwi - PeerSpot reviewer
ERP integration transforms automation and financial reporting with good support
I use the solution for the manufacturing process, finance, supply chains, and quality It integrates with robotic processing and automation, enhancing our process automation. It also integrates with the PLC system using Mitsubishi and with the MIS software. The solution covers all modules,…
StefaanVandesompele - PeerSpot reviewer
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Manufacturing Company
23%
Computer Software Company
13%
Financial Services Firm
6%
Retailer
6%
Computer Software Company
14%
Manufacturing Company
11%
Retailer
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor LN?
Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it.
What is your experience regarding pricing and costs for Infor LN?
Infor LN is cost-effective when compared to solutions like SAP.
What needs improvement with Infor LN?
The user interface of Infor LN could be more intuitive for common users. Sometimes, it is necessary to have an expert for connections.
What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
The pricing for Dynamics 365 Business Central is reasonable. The value for money is very high.
What needs improvement with Microsoft Dynamics NAV?
The advanced warehouse functionalities are not available and should be improved. The purchase requisition process is also lacking, and more advanced functionalities for intercompany consolidations ...
 

Also Known As

Infor ERP LN
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about Infor LN vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.