No more typing reviews! Try our Samantha, our new voice AI agent.

Infor LN vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.2
Infor LN enhances efficiency and reduces costs, surpassing SAP for intensive use, providing early positive financial outcomes.
Sentiment score
5.6
ROI starts after six months with automation improving efficiency and productivity, though not all achieve immediate returns.
Infor has saved us time by bringing a large division into one language and has saved us money.
Project Manager at a aerospace/defense firm with 10,001+ employees
Now, with Microsoft Dynamics 365 Business Central, students register for their own courses, and the system either permits or rejects their registrations based on whether they meet the prerequisites.
Examinations Manager at Northrise University
Automation makes it very easy for us, as that is a time-saving task for us.
VP Sales at Zelite Solution
 

Customer Service

Sentiment score
6.3
Infor LN's customer service receives mixed reviews, excelling in standard issues but struggling with complex ones and resource limitations.
Sentiment score
4.2
Microsoft Dynamics 365 Business Central support is generally good, with effective local partners despite some regional inconsistency and complex issue difficulties.
They respond quickly and are helpful overall.
IT System Administrator at Niko d.o.o.
My overall experience contacting Infor technical support is good.
The response time before getting someone who can provide a relevant answer is crucial.
Owner at Numex BV
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
Regional Manager at a tech services company with 51-200 employees
I would rate the customer support of Microsoft Dynamics 365 Business Central a perfect 10 out of 10.
Examinations Manager at Northrise University
 

Scalability Issues

Sentiment score
7.8
Infor LN offers excellent scalability and adaptability, supporting multi-company environments, with rapid user expansion and minimal administration needs.
Sentiment score
6.8
Microsoft Dynamics 365 Business Central is scalable for SMEs, customizable, but may encounter performance issues beyond 200 users.
The system is scalable.
Head of IT Office Head at a manufacturing company with 10,001+ employees
Infor is a 100% scalable solution that supports our needs.
Project Manager at a aerospace/defense firm with 10,001+ employees
Microsoft Dynamics 365 Business Central has proven to be scalable and has been able to grow with our needs.
Examinations Manager at Northrise University
 

Stability Issues

Sentiment score
7.7
Infor LN is highly stable and reliable, with strong user ratings and support, ideal for diverse production companies.
Sentiment score
7.7
Microsoft Dynamics 365 Business Central is highly stable and reliable, with improved performance and high user satisfaction over older versions.
For the cloud, we have not faced any downtimes or stability issues.
Regional Manager at a tech services company with 51-200 employees
In my experience, Microsoft Dynamics 365 Business Central has been very stable over the last two years.
Examinations Manager at Northrise University
 

Room For Improvement

Infor LN needs UI enhancement, better integration, improved customization, and training to boost HR, supply chain, and market reach.
Microsoft Dynamics 365 Business Central needs improvements in customization, integration, reporting, interface, cost, stability, and training resources.
For example, opening a production order should take fewer clicks.
Project Manager at a aerospace/defense firm with 10,001+ employees
If they can make it a simple drag and drop, low code or no code method, it would be easier.
Infor Ln Manufacturing Consultant at a tech vendor with 51-200 employees
We have problems with the database, not with Infor - with the Oracle database.
Head of IT Office Head at a manufacturing company with 10,001+ employees
There's a gap in advanced features that other platforms like NetSuite handle better.
Regional Manager at a tech services company with 51-200 employees
A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central could fit in small retail operations, and it is quite expensive, so that addition would be beneficial.
Regional Sales Manager at a consultancy with 11-50 employees
The licensing is also very expensive, so if the prices could be revisited, especially for educational institutions, that would be really helpful.
Examinations Manager at Northrise University
 

Setup Cost

Infor LN provides flexible licensing and competitive pricing, with costs varying by user count, company size, and deployment type.
Microsoft Dynamics 365 Business Central's pricing is complex, with variable costs and added expenses for implementation and customization.
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
Head of IT Office Head at a manufacturing company with 10,001+ employees
Infor LN is cost-effective when compared to solutions like SAP.
IT System Administrator at Niko d.o.o.
However, it was very costly due to the numerous integrations we had.
Automation Engineer
The pricing and setup cost via partner for Microsoft Dynamics 365 Business Central are very attractive, as you get the best discounts and offers.
VP Sales at Zelite Solution
The pricing for Dynamics 365 Business Central is reasonable.
Owner at Numex BV
 

Valuable Features

Infor LN provides robust cloud-based solutions with flexible integration, catering to diverse industries with strong support and pre-configured options.
Microsoft Dynamics 365 Business Central offers seamless integration, customizable features, and scalable cloud support with strong CRM and workflow capabilities.
It simplifies tracking by following every transaction in the system, allowing finance to see online each finance transaction from production orders, purchase orders, inventory, and project-wise.
Project Manager at a aerospace/defense firm with 10,001+ employees
The biggest advantage when you start using Infor LN is the implementation accelerators where you have access to pre-configured or pre-tailored data points and dashboards that suit the specific industry.
Infor Ln Manufacturing Consultant at a tech vendor with 51-200 employees
It includes an ERP system that is end-to-end from ordering to reporting financials.
Head of IT Office Head at a manufacturing company with 10,001+ employees
The value for money is very high as it fits the business well.
Owner at Numex BV
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
Regional Manager at a tech services company with 51-200 employees
The best features Microsoft Dynamics 365 Business Central offers include having everything integrated into one system.
Examinations Manager at Northrise University
 

Categories and Ranking

Infor LN
Ranking in ERP
6th
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
69
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of August 2026, in the ERP category, the mindshare of Infor LN is 2.1%, down from 5.4% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 3.0%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics 365 Business Central3.0%
Infor LN2.1%
Other94.9%
ERP
 

Featured Reviews

reviewer2123580 - PeerSpot reviewer
Infor Ln Manufacturing Consultant at a tech vendor with 51-200 employees
Cloud deployment has streamlined complex manufacturing projects and supports faster implementations
The workflow configuration, alert configuration, and report designing could be a bit easier. It is easy now, but it needs some technical guidance in terms of writing code, fixing it, and making it more flexible for users. The improvement needed in this area is around twenty percent. Seventy to eighty percent is user-friendly, but if Infor can put more energies into making this easier, that would be beneficial. Extensions and any customizations are also a bit technical. If they can make it a simple drag and drop, low code or no code method, it would be easier. Another area for improvement is AI integration. As we are in the AI era, Infor is putting energies into integrating AI within the application, but they are still in progress. If AI can be integrated so that customers or users can interact with it, that would be beneficial. If users want any information from the system or application, it should be a chat-based, user-friendly interaction so that they can get insights in real time. AI integration would add an advantage on a greater level, and Infor should focus on this improvement area.
Jacinta Chanda - PeerSpot reviewer
Examinations Manager at Northrise University
Integrated academic workflows have transformed how our institution manages courses and results
For Microsoft Dynamics 365 Business Central, every time we need to make an adjustment, we must make a payment, which is slightly expensive for us as an organization. There are certain modifications we'd like to make, and those come with a cost. The licensing is also very expensive, so if the prices could be revisited, especially for educational institutions, that would be really helpful. Otherwise, it has proven to be a very good tool for us as an organization. I chose a rating of nine for Microsoft Dynamics 365 Business Central because it has been very useful for us as an organization, but there are still a few improvements that need to be made. Sometimes we experience glitches when generating certain reports, and every time we need to make a modification, we have to pay for that. Thus, I will not give it a ten because there are a few areas needing improvement.
report
Use our free recommendation engine to learn which ERP solutions are best for your needs.
908,858 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
25%
Outsourcing Company
7%
Construction Company
7%
Comms Service Provider
7%
Manufacturing Company
11%
Construction Company
10%
Comms Service Provider
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise12
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for Infor LN?
Infor LN is cost-effective when compared to solutions like SAP.
What needs improvement with Infor LN?
The workflow configuration, alert configuration, and report designing could be a bit easier. It is easy now, but it needs some technical guidance in terms of writing code, fixing it, and making it ...
What is your primary use case for Infor LN?
I am a user of Infor and occasionally use Salesforce as well. I have been using Infor for close to a decade. I am a consultant, specifically an implementation consultant where I implement Infor LN....
Is it advisable to purchase Dynamics CRM in addition to NAV 2016?
Short answer: depends on your sales needs. NAV 2016’s built-in CRM is very basic. It’s fine for simple contact management and basic sales tracking, but it lacks: Proper pipeline management Adva...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
Microsoft Dynamics NAV pricing can vary significantly depending on the number of users, deployment model, customizations, and implementation scope. In my experience, the software license is only pa...
What needs improvement with Microsoft Dynamics NAV?
The only thing that could be improved is integration with WhatsApp, which I can see for Microsoft that it has to be available, and that becomes a challenge sometimes. Everything else is perfect.
 

Also Known As

Infor ERP LN
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about Infor LN vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.