Microsoft Dynamics 365 Business Central and Infor LN compete in the ERP solutions category. Microsoft Dynamics 365 Business Central has the upper hand for smaller to medium enterprises due to its cost-effectiveness and flexibility, while Infor LN is favored for its strong manufacturing and planning features suited for larger enterprises.
Features: Microsoft Dynamics 365 Business Central integrates seamlessly with Microsoft Office products, offers flexible customization options, and provides real-time data insights. Its architecture is scalable and user-friendly, making it ideal for small to medium enterprises. Infor LN excels in manufacturing capabilities, extensive supply chain management, and advanced planning features. It supports multi-site functionality, which is beneficial for global operations, and offers deep financial and order management capabilities.
Room for Improvement: Microsoft Dynamics 365 Business Central could improve its pricing for small organizations, security setups, and batch processing capabilities. Users also want better integration with third-party tools and improved documentation. Infor LN could enhance its user interface and integrate advanced technologies like automation and machine learning. Improvements in financial reporting functionalities and customer support services are desired as well.
Ease of Deployment and Customer Service: Microsoft Dynamics 365 Business Central supports public cloud access, on-premises, and hybrid models, offering flexibility. Its customer service benefits from Microsoft's extensive support network. Infor LN, while primarily on-premises, is expanding its cloud options and is known for good support, though accessibility and response times need enhancement.
Pricing and ROI: Microsoft Dynamics 365 Business Central is cost-effective, with a subscription model that avoids substantial upfront costs. Its pricing flexibility is competitive against other ERPs. Infor LN requires significant investment due to its comprehensive features but promises significant ROI for organizations with complex needs.
Infor has saved us time by bringing a large division into one language and has saved us money.
They respond quickly and are helpful overall.
My overall experience contacting Infor technical support is good.
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
The response time before getting someone who can provide a relevant answer is crucial.
Microsoft provides real-time support, which makes a big difference compared to SAP.
Infor is a 100% scalable solution that supports our needs.
The system is scalable.
For the cloud, we have not faced any downtimes or stability issues.
Improvements in AI features for the UI could enhance the overall experience.
We have problems with the database, not with Infor - with the Oracle database.
The user interface of Infor LN could be more intuitive for common users.
Some basic reporting capabilities should be provided by default to customers within Microsoft Dynamics 365 Business Central rather than requiring integration via Power BI.
There's a gap in advanced features that other platforms like NetSuite handle better.
There is a need for improvement in consolidation and multi-country master data management.
Infor LN is cost-effective when compared to solutions like SAP.
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
However, it was very costly due to the numerous integrations we had.
The pricing for Dynamics 365 Business Central is reasonable.
It simplifies tracking by following every transaction in the system, allowing finance to see online each finance transaction from production orders, purchase orders, inventory, and project-wise.
It includes an ERP system that is end-to-end from ordering to reporting financials.
Infor LN is compatible with our company size and is cost-effective compared to other ERP solutions like SAP.
The value for money is very high as it fits the business well.
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
Microsoft Dynamics 365 Business Central is scalable, as it was able to grow with increasing business demands.
| Product | Market Share (%) |
|---|---|
| Microsoft Dynamics 365 Business Central | 4.4% |
| Infor LN | 3.9% |
| Other | 91.7% |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 5 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 12 |
| Large Enterprise | 19 |
From the largest global manufacturing enterprises with complex multisite needs to smaller, single-site organizations, Infor LN is enterprise resource planning (ERP) software that features capabilities designed to meet the unique business requirements of manufacturers. Infor LN offers fast and cost-effective deployment with integration on the shop floor and across the supply chain with financials, quality management, service management, order management, and business partners. Contextualized, industry-specific analytics help you gather real-time data and monitor metrics for improved communication with business partners wherever they are.
Microsoft Dynamics 365 Business Central is a cloud-based enterprise resource planning (ERP) solution developed by Microsoft. It is designed to help small and mid-sized organizations streamline and automate their financial, supply chain, and project management processes. Business Central offers a range of tools and features to support collaboration and communication and provides real-time visibility into business performance.
With Business Central, organizations can manage their financials, including general ledger, accounts payable, accounts receivable, and cash management. It also offers supply chain management capabilities, including inventory management, purchase order management, and sales order management. In addition, Business Central supports project management, including project tracking, project billing, and resource management.
Microsoft Dynamics 365 Business Central Features
Microsoft Dynamics 365 Business Central has many valuable key features. Some of the most useful ones include:
Microsoft Dynamics 365 Business Central Benefits
There are many benefits to implementing Microsoft Dynamics 365 Business Central. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Microsoft Dynamics 365 Business Central is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user-friendly, has good integrations, and is flexible.
Sasinath V., Project Consultant ( Scale Up) at a tech vendor, says, "For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture was a little more complex when compared to the Microsoft Dynamics NAV architecture."
"The solution's integrations and interface are very good,” mentions Alonso R., Director de Servicios at Kc ERP group.
Another PeerSpot reviewer, Kamesh G., Vice President - Information Systems at a media company shares what he likes most about the solution: "I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."
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