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Infor LN vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.2
Infor LN enhances efficiency and reduces costs, surpassing SAP for intensive use, providing early positive financial outcomes.
Sentiment score
5.3
Microsoft Dynamics 365 Business Central boosts ROI, productivity, and efficiency, often achieving returns within six months through automation.
Infor has saved us time by bringing a large division into one language and has saved us money.
Project Manager at a aerospace/defense firm with 10,001+ employees
Automation makes it very easy for us, as that is a time-saving task for us.
VP Sales at Zelite Solution
 

Customer Service

Sentiment score
6.3
Infor LN's customer service receives mixed reviews, excelling in standard issues but struggling with complex ones and resource limitations.
Sentiment score
4.1
Microsoft Dynamics 365 Business Central offers good support; however, some users report slow responses and lack of experienced consultants.
They respond quickly and are helpful overall.
IT System Administrator at Niko d.o.o.
My overall experience contacting Infor technical support is good.
The response time before getting someone who can provide a relevant answer is crucial.
Owner at Numex BV
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
Regional Manager at a tech services company with 51-200 employees
Microsoft provides real-time support, which makes a big difference compared to SAP.
Automation Engineer
 

Scalability Issues

Sentiment score
7.8
Infor LN offers excellent scalability and adaptability, supporting multi-company environments, with rapid user expansion and minimal administration needs.
Sentiment score
6.8
Microsoft Dynamics 365 Business Central is scalable for SMEs but faces challenges scaling for larger organizations and extensive users.
The system is scalable.
Head of IT Office Head at a manufacturing company with 10,001+ employees
Infor is a 100% scalable solution that supports our needs.
Project Manager at a aerospace/defense firm with 10,001+ employees
 

Stability Issues

Sentiment score
7.7
Infor LN is highly stable and reliable, with strong user ratings and support, ideal for diverse production companies.
Sentiment score
7.7
Microsoft Dynamics 365 Business Central offers high stability, improved from NAV, with occasional update issues swiftly resolved.
For the cloud, we have not faced any downtimes or stability issues.
Regional Manager at a tech services company with 51-200 employees
 

Room For Improvement

Infor LN needs UI enhancement, better integration, improved customization, and training to boost HR, supply chain, and market reach.
Microsoft Dynamics 365 Business Central needs improvements in pricing, integration, automation, reporting, training resources, and system stability for better functionality.
For example, opening a production order should take fewer clicks.
Project Manager at a aerospace/defense firm with 10,001+ employees
If they can make it a simple drag and drop, low code or no code method, it would be easier.
Infor Ln Manufacturing Consultant at a tech vendor with 51-200 employees
We have problems with the database, not with Infor - with the Oracle database.
Head of IT Office Head at a manufacturing company with 10,001+ employees
There's a gap in advanced features that other platforms like NetSuite handle better.
Regional Manager at a tech services company with 51-200 employees
A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central could fit in small retail operations, and it is quite expensive, so that addition would be beneficial.
Regional Sales Manager at a consultancy with 11-50 employees
There is a need for improvement in consolidation and multi-country master data management.
Owner at Numex BV
 

Setup Cost

Infor LN provides flexible licensing and competitive pricing, with costs varying by user count, company size, and deployment type.
Microsoft Dynamics 365 Business Central's pricing is complex, with variable costs and added expenses for implementation and customization.
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
Head of IT Office Head at a manufacturing company with 10,001+ employees
Infor LN is cost-effective when compared to solutions like SAP.
IT System Administrator at Niko d.o.o.
However, it was very costly due to the numerous integrations we had.
Automation Engineer
The pricing and setup cost via partner for Microsoft Dynamics 365 Business Central are very attractive, as you get the best discounts and offers.
VP Sales at Zelite Solution
The pricing for Dynamics 365 Business Central is reasonable.
Owner at Numex BV
 

Valuable Features

Infor LN provides robust cloud-based solutions with flexible integration, catering to diverse industries with strong support and pre-configured options.
Microsoft Dynamics 365 Business Central provides integration, customization, and affordability, enhancing collaboration and financial management for diverse industries.
It simplifies tracking by following every transaction in the system, allowing finance to see online each finance transaction from production orders, purchase orders, inventory, and project-wise.
Project Manager at a aerospace/defense firm with 10,001+ employees
The biggest advantage when you start using Infor LN is the implementation accelerators where you have access to pre-configured or pre-tailored data points and dashboards that suit the specific industry.
Infor Ln Manufacturing Consultant at a tech vendor with 51-200 employees
It includes an ERP system that is end-to-end from ordering to reporting financials.
Head of IT Office Head at a manufacturing company with 10,001+ employees
The value for money is very high as it fits the business well.
Owner at Numex BV
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
Regional Manager at a tech services company with 51-200 employees
Microsoft Dynamics 365 Business Central is scalable, as it was able to grow with increasing business demands.
Automation Engineer
 

Categories and Ranking

Infor LN
Ranking in ERP
7th
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
68
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of May 2026, in the ERP category, the mindshare of Infor LN is 2.5%, down from 5.3% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 3.4%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics 365 Business Central3.4%
Infor LN2.5%
Other94.1%
ERP
 

Featured Reviews

reviewer2123580 - PeerSpot reviewer
Infor Ln Manufacturing Consultant at a tech vendor with 51-200 employees
Cloud deployment has streamlined complex manufacturing projects and supports faster implementations
The workflow configuration, alert configuration, and report designing could be a bit easier. It is easy now, but it needs some technical guidance in terms of writing code, fixing it, and making it more flexible for users. The improvement needed in this area is around twenty percent. Seventy to eighty percent is user-friendly, but if Infor can put more energies into making this easier, that would be beneficial. Extensions and any customizations are also a bit technical. If they can make it a simple drag and drop, low code or no code method, it would be easier. Another area for improvement is AI integration. As we are in the AI era, Infor is putting energies into integrating AI within the application, but they are still in progress. If AI can be integrated so that customers or users can interact with it, that would be beneficial. If users want any information from the system or application, it should be a chat-based, user-friendly interaction so that they can get insights in real time. AI integration would add an advantage on a greater level, and Infor should focus on this improvement area.
BN
VP Sales at Zelite Solution
Streamlined sales pipeline has improved daily task tracking and clarified client follow-ups
The best features Microsoft Dynamics 365 Business Central offers for me is that this software makes my life very easy, as I have a complete snapshot of my pipeline and a complete snapshot of my daily activities, where I can see what the status of my leads is, where I am standing in terms of closure, and the aging of my opportunities, which tells me how much time there is in the opportunity. Out of all those things I mentioned, the pipeline view and day-to-day activities feel the most valuable to me in my day-to-day work. There are AI-driven insights through Copilot, which is worth mentioning. Email communication and everything I receive is tracked with Microsoft Dynamics 365 Business Central, and the best feature is that I can access everything on my mobile, so I do not have to open my laptop and the application every time. It helps me with my sales forecasting also, and predictive analysis is one of the best features for Microsoft Dynamics 365 Business Central. We have more insights and more clarity about our sales, our pipeline, where we are standing, and we have more clarity on our leads. Becoming a process-centric organization helps us a lot to keep us accountable, so Microsoft Dynamics 365 Business Central has made our life easy in terms of sales.
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Top Industries

By visitors reading reviews
Manufacturing Company
25%
Computer Software Company
7%
Financial Services Firm
6%
Healthcare Company
5%
Manufacturing Company
12%
Comms Service Provider
8%
Construction Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise12
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for Infor LN?
Infor LN is cost-effective when compared to solutions like SAP.
What needs improvement with Infor LN?
The workflow configuration, alert configuration, and report designing could be a bit easier. It is easy now, but it needs some technical guidance in terms of writing code, fixing it, and making it ...
What is your primary use case for Infor LN?
I am a user of Infor and occasionally use Salesforce as well. I have been using Infor for close to a decade. I am a consultant, specifically an implementation consultant where I implement Infor LN....
Is it advisable to purchase Dynamics CRM in addition to NAV 2016?
Short answer: depends on your sales needs. NAV 2016’s built-in CRM is very basic. It’s fine for simple contact management and basic sales tracking, but it lacks: Proper pipeline management Adva...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
The pricing and setup cost via partner for Microsoft Dynamics 365 Business Central are very attractive, as you get the best discounts and offers. Implementation, which depends on partner to partner...
What needs improvement with Microsoft Dynamics NAV?
The only thing that could be improved is integration with WhatsApp, which I can see for Microsoft that it has to be available, and that becomes a challenge sometimes. Everything else is perfect.
 

Also Known As

Infor ERP LN
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about Infor LN vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.