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Infor LN vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.2
Infor LN enhances efficiency and reduces costs, surpassing SAP for intensive use, providing early positive financial outcomes.
Sentiment score
6.4
Microsoft Dynamics AX enhances work practices and management, achieving significant ROI and efficiency across diverse business operations.
Infor has saved us time by bringing a large division into one language and has saved us money.
Project Manager at a aerospace/defense firm with 10,001+ employees
 

Customer Service

Sentiment score
6.3
Infor LN's customer service receives mixed reviews, excelling in standard issues but struggling with complex ones and resource limitations.
Sentiment score
4.2
Microsoft Dynamics AX support quality varies, with premium being costly; users often depend on partners or in-house teams.
They respond quickly and are helpful overall.
IT System Administrator at Niko d.o.o.
My overall experience contacting Infor technical support is good.
Microsoft has really good documentation, and they are known for that.
Senior System Analyst at a computer software company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.8
Infor LN offers excellent scalability and adaptability, supporting multi-company environments, with rapid user expansion and minimal administration needs.
Sentiment score
7.1
Microsoft Dynamics AX offers scalability for various business sizes, though older versions may struggle with customizations and performance issues.
The system is scalable.
Head of IT Office Head at a manufacturing company with 10,001+ employees
Infor is a 100% scalable solution that supports our needs.
Project Manager at a aerospace/defense firm with 10,001+ employees
There are these things called AOS nodes where if you have more users and performance decreases, you can add more servers to the cluster.
Senior System Analyst at a computer software company with 1,001-5,000 employees
It struggles with scalability when you need to manage financial reporting or setup for multiple companies.
Business Analyst at Kpmhealth.com
Microsoft Dynamics AX already has multiple functions for sales, inventory, HR, finance, and supply chain.
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
 

Stability Issues

Sentiment score
7.7
Infor LN is highly stable and reliable, with strong user ratings and support, ideal for diverse production companies.
Sentiment score
7.2
Microsoft Dynamics AX is generally stable, with user ratings high, but issues arise with customizations and inadequate infrastructure.
I have not had any major issues with stability.
Senior System Analyst at a computer software company with 1,001-5,000 employees
If you do the maintenance and have your own people, it could be stable, but it means a lot of work.
Head of Controlling and IT at Melinda
For stability, I would rate Microsoft Dynamics AX a ten, as I have not faced any problems at all.
Chief Executive Officer at Easy Touch
 

Room For Improvement

Infor LN needs UI enhancement, better integration, improved customization, and training to boost HR, supply chain, and market reach.
The platform requires improvements in APIs, support, UI, data migration, analytics, features, pricing, scalability, security, and compatibility.
For example, opening a production order should take fewer clicks.
Project Manager at a aerospace/defense firm with 10,001+ employees
If they can make it a simple drag and drop, low code or no code method, it would be easier.
Infor Ln Manufacturing Consultant at a tech vendor with 51-200 employees
We have problems with the database, not with Infor - with the Oracle database.
Head of IT Office Head at a manufacturing company with 10,001+ employees
It is no longer supported from a security perspective, so it is not getting updated.
Senior System Analyst at a computer software company with 1,001-5,000 employees
Microsoft Dynamics AX lacks the concept of month-end closing, which is essential for tight control over financial periods.
Business Analyst at Kpmhealth.com
Most companies working with AX currently transforming to D365, upgrading their ERP systems, which are more enhanced and have additional features such as dashboards.
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
 

Setup Cost

Infor LN provides flexible licensing and competitive pricing, with costs varying by user count, company size, and deployment type.
Microsoft Dynamics AX is expensive with high setup costs; flexible pricing is needed for economic and regional challenges.
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
Head of IT Office Head at a manufacturing company with 10,001+ employees
Infor LN is cost-effective when compared to solutions like SAP.
IT System Administrator at Niko d.o.o.
Acquiring a developer license for customization is expensive, costing over one hundred thousand Hong Kong dollars.
Business Analyst at Kpmhealth.com
I think it would be great if Microsoft made the price model flexible per company and per country, considering that some countries face different economic situations which makes Microsoft pricing seem very high.
Chief Executive Officer at Easy Touch
 

Valuable Features

Infor LN provides robust cloud-based solutions with flexible integration, catering to diverse industries with strong support and pre-configured options.
Microsoft Dynamics AX offers flexible dimensions, module integration, seamless Excel compatibility, cloud scalability, and strong data management and security.
It simplifies tracking by following every transaction in the system, allowing finance to see online each finance transaction from production orders, purchase orders, inventory, and project-wise.
Project Manager at a aerospace/defense firm with 10,001+ employees
The biggest advantage when you start using Infor LN is the implementation accelerators where you have access to pre-configured or pre-tailored data points and dashboards that suit the specific industry.
Infor Ln Manufacturing Consultant at a tech vendor with 51-200 employees
It includes an ERP system that is end-to-end from ordering to reporting financials.
Head of IT Office Head at a manufacturing company with 10,001+ employees
There are many levels of security and permissions for each user to monitor and access specific data relative to their functions.
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
I have not had any major issue with stability.
Senior System Analyst at a computer software company with 1,001-5,000 employees
The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system.
Business Analyst at Kpmhealth.com
 

Categories and Ranking

Infor LN
Ranking in ERP
7th
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Microsoft Dynamics AX
Ranking in ERP
6th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
59
Ranking in other categories
Activity Based Costing Software (5th)
 

Mindshare comparison

As of May 2026, in the ERP category, the mindshare of Infor LN is 2.5%, down from 5.3% compared to the previous year. The mindshare of Microsoft Dynamics AX is 2.7%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics AX2.7%
Infor LN2.5%
Other94.8%
ERP
 

Featured Reviews

reviewer2123580 - PeerSpot reviewer
Infor Ln Manufacturing Consultant at a tech vendor with 51-200 employees
Cloud deployment has streamlined complex manufacturing projects and supports faster implementations
The workflow configuration, alert configuration, and report designing could be a bit easier. It is easy now, but it needs some technical guidance in terms of writing code, fixing it, and making it more flexible for users. The improvement needed in this area is around twenty percent. Seventy to eighty percent is user-friendly, but if Infor can put more energies into making this easier, that would be beneficial. Extensions and any customizations are also a bit technical. If they can make it a simple drag and drop, low code or no code method, it would be easier. Another area for improvement is AI integration. As we are in the AI era, Infor is putting energies into integrating AI within the application, but they are still in progress. If AI can be integrated so that customers or users can interact with it, that would be beneficial. If users want any information from the system or application, it should be a chat-based, user-friendly interaction so that they can get insights in real time. AI integration would add an advantage on a greater level, and Infor should focus on this improvement area.
reviewer2765214 - PeerSpot reviewer
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
Has required ongoing support and modernization but effectively manages core operations and complex workflows
Microsoft Dynamics AX is a very strong ERP system, applicable for customizations to help companies and organizations streamline their processes. The specific feature I find most valuable about Microsoft Dynamics AX is the applicable permissions. There are many levels of security and permissions for each user to monitor and access specific data relative to their functions. Additionally, the linkage and transition between exploring and moving from window to window, from function to function is valuable. The impact of Microsoft Dynamics AX on managing financial processes is significant. It's a very important element for financial departments as it represents all transactions, references, and records. The adjustments and availability to create more than one virtual company allow large companies, which combined represent one group of companies, to connect and streamline their financials and operations.
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Top Industries

By visitors reading reviews
Manufacturing Company
25%
Computer Software Company
7%
Financial Services Firm
6%
Healthcare Company
5%
Manufacturing Company
10%
Financial Services Firm
8%
Comms Service Provider
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise13
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for Infor LN?
Infor LN is cost-effective when compared to solutions like SAP.
What needs improvement with Infor LN?
The workflow configuration, alert configuration, and report designing could be a bit easier. It is easy now, but it needs some technical guidance in terms of writing code, fixing it, and making it ...
What is your primary use case for Infor LN?
I am a user of Infor and occasionally use Salesforce as well. I have been using Infor for close to a decade. I am a consultant, specifically an implementation consultant where I implement Infor LN....
What needs improvement with Microsoft Dynamics AX?
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directl...
What is your primary use case for Microsoft Dynamics AX?
For industrial companies, I mainly use Microsoft Dynamics AX for those processes. Most of my clients are manufacturing clients, so I work with food industries, steel industries, plastic industries,...
What is your experience regarding pricing and costs for Microsoft Dynamics AX?
Microsoft Dynamics AX provides benefits like saving time because it is very easy to use and it offers strong processes to implement full business processes, mapping them with customer business for ...
 

Also Known As

Infor ERP LN
Dynamics AX, Axapta, MS Dynamics AX
 

Overview

 

Sample Customers

LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about Infor LN vs. Microsoft Dynamics AX and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.