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Microsoft Dynamics AX vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
4th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
Activity Based Costing Software (3rd)
SAP S/4HANA
Ranking in ERP
1st
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
119
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.3%, down from 6.4% compared to the previous year. The mindshare of SAP S/4HANA is 12.9%, down from 16.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
Deepak Madhavan - PeerSpot reviewer
Implementation simplifies ERP management with comprehensive data integration and visibility
A lot of people would say the pricing. SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations. The licensing and pricing could be looked at. In Brownfield migration, the trade-off between greenfield and brownfield means you either keep it clean or match the business requirements. Sometimes, it's not possible to do both. While ValixAPI provides significant support in making those decisions and the SAP consultant is very useful, we are still dependent on past history and how it was originally set up. I wouldn't call that a real disadvantage, yet more accessible consulting would be beneficial. Incorporating all other cloud products, like APO or IPP, into the S/4 house might also help.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage."
"All its features are valuable."
"This solution's most valuable feature is its workflow for purchase orders and inventory."
"The most valuable feature of Microsoft Dynamics AX is that it fulfills our requirements. We haven't had any issues with performance."
"Support is really good."
"AX is nearly a Tier One product, so implementations are long, but there's a lot of flexibility. Also, the ability to handle different issues found in larger organizations."
"Microsoft Dynamics is very stable."
"The most valuable feature of Microsoft Dynamics AX is customization."
"It's helped with business aspects and improved material planning and RMA processes."
"The user experience is quite attractive, and maybe the efficiency around the consolidation part as well."
"SAP S/4HANA is an integrated application, which is its greatest strength."
"At present, it seems very stable because it is in the cloud."
"A user-friendly UI with good documentation."
"Many prebuilt scenarios are included."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"The speed of executing reports has increased significantly. We no longer need day-minus-one business processing."
 

Cons

"The support here in Turkey could be better. However, the international support is good."
"The initial setup can be complex at times and has room for improvement."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"There is room for improvement in the licensing model and associated costs of this solution."
"There are so many errors."
"The product must be made accessible online."
"The integration could improve for the future."
"The implementation was completed within one month."
"I think anything related to manufacturing public clouds could be improved."
"There should be a place where I can get the best available applications in one place. Currently, Fiori applications are available in different tiles on the dashboards. If anyone wants to check the financial, sales, and inventory reporting in one place, it is not possible in Fiori. We would have to develop a custom Fiori application. If that feature can be incorporated into the standard Fiori, it will be helpful for us."
"It would be very good to merge the SuccessFactors or other solutions with S/4HANA to make it one suite. They could have a single dashboard for all types of products. I have many embedded solutions."
"The solution is quite expensive."
"The Capex and Opex could be improved."
"I think that the cost is a big area of concern, considering what users get out of the tool."
"In an upcoming release, it would be beneficial to have more practical intelligence in the system, such as protective maintenance, or artificial intelligence."
"The initial setup was difficult, presenting challenges for users."
 

Pricing and Cost Advice

"One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
"I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
"The product's pricing is expensive. The tool costs 210 USD per user for one month."
"In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run."
"It is not the cheapest solution, but it is also not the most expensive one. It's in between and is cheaper than SAP but more expensive than other local vendors. It is worth the cost."
"The initial investment cost goes up due to the hidden cost."
"Microsoft Dynamics AX is not expensive."
"Microsoft Dynamics AX is expensive."
"The tool's price can be reasonable for large organizations, but it might not be suitable for small organizations with a small number of users."
"As for pricing, it depends on the business size and flow. If it's a medium-sized business, it might seem affordable, but for larger businesses with complex processes, it could be considered expensive."
"There is a license required for the use of this solution and we are on a monthly subscription. The cost of the solution is expensive compared to other solutions."
"SAP S4HANA is expensive and for smaller businesses, it is very difficult for them to have the budget."
"I would rate the pricing at around six to nine out of ten depending on the edition and deployment type."
"Licensing costs are not transparent"
"We pay for an annual license."
"We're not sure yet. I think it was six figures a year, over 100,000. It has straight-up licensing fees."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
6%
Retailer
6%
Educational Organization
39%
Computer Software Company
9%
Manufacturing Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
DAX is actually well supported by its development. Given that even in this old version of AX and taking into account that its predecessor D365 has been around since 2017, the DAX ERP is still worki...
What is your primary use case for Microsoft Dynamics AX?
Right now, we are moving to a new ERP platform. It is in the cloud, and because of that, the cloud pushes updates every quarter, which could technically break our products. We are looking into an a...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
There could be a bit more competitiveness in their licensing and pricing.
What is your primary use case for SAP S4HANA?
It is a great product to be implemented for different industries for my customers. Can it be used globally?
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
SAP S4HANA
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Microsoft Dynamics AX vs. SAP S/4HANA and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.