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Microsoft Dynamics AX vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
5th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
Activity Based Costing Software (3rd)
SAP S/4HANA
Ranking in ERP
1st
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
119
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.3%, down from 6.5% compared to the previous year. The mindshare of SAP S/4HANA is 11.9%, down from 16.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
Deepak Madhavan - PeerSpot reviewer
Implementation simplifies ERP management with comprehensive data integration and visibility
A lot of people would say the pricing. SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations. The licensing and pricing could be looked at. In Brownfield migration, the trade-off between greenfield and brownfield means you either keep it clean or match the business requirements. Sometimes, it's not possible to do both. While ValixAPI provides significant support in making those decisions and the SAP consultant is very useful, we are still dependent on past history and how it was originally set up. I wouldn't call that a real disadvantage, yet more accessible consulting would be beneficial. Incorporating all other cloud products, like APO or IPP, into the S/4 house might also help.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning."
"The response time of the solution is very good."
"The tool's most valuable feature is reporting."
"This solution's most valuable feature is its workflow for purchase orders and inventory."
"It is stable, suitable for businesses, and covers all business needs."
"Technical support is very good."
"The most valuable feature I've found is the UI functionality."
"According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface."
"One of the most valuable features is the in-memory database."
"I highly recommend this solution. It is very easy to scale within businesses, especially when a new business falls within the range."
"The processing time has been reduced, and the screens have become more intuitive, leading to a faster user experience."
"The finance solution and procurement functionalities are good."
"The solution's most valuable feature is integration."
"One of the things I like about it is its well-integrated and secure nature."
"SAP S/4HANA is a comprehensive ERP solution that provides better performance."
"SAP has many functionalities and a high level of detail so that you can manage all processes in detail without any issues."
 

Cons

"It needs better financials and reporting from the system, not through Excel."
"The UI has room for improvement and can be more user-friendly."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"The product must be made accessible online."
"Microsoft Dynamics AX can improve system performance and security. The security is basic and needs a lot of improvement."
"The user interface could be better."
"It is being decommissioned."
"Microsoft Dynamics AX can improve by having a more modern user interface. It should be more modular and dynamic. Additionally, the solution could be easier to connect with APIs with other technologies."
"SAP S4HANA could improve by having a more seamless easier integration, faster integration. The overall implementation timelines should be reduced."
"The solution could have a better user experience. However, they are working a lot on the user experience and they have come up with various applications, such as mobile applications. This was lacking over the last two years."
"The problem with the tool is that its complexity is very high."
"Maybe its user interface and reporting can be improved across the board, but it is manageable."
"SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations."
"The solution is very complex, and stability is based on maturity."
"The resource usage could be improved - it's memory-hungry, so mid-range servers struggle to run it."
"The process for the auto administration of the system needs improvement."
 

Pricing and Cost Advice

"Licensing is stable, and overall, the users are satisfied with it."
"The price of the solution could benefit from being less expensive."
"The solution is on-premises and we do not pay for a license."
"One license costs $1,000."
"Microsoft Dynamics AX is expensive."
"The platform's price offering is good."
"The tool is cheap."
"It is not the cheapest solution, but it is also not the most expensive one. It's in between and is cheaper than SAP but more expensive than other local vendors. It is worth the cost."
"Pricing is one area where S/4HANA has room for improvement. It's too costly for many people. They have come up with"
"The problem with SAP is that it offers two licenses, namely runtime license and enterprise license. If you have a runtime license, then you are doomed since you can't take any data out from the tool."
"I would rate the pricing at around six to nine out of ten depending on the edition and deployment type."
"It's quite an expensive solution"
"The solution is expensive."
"I have heard others saying that SAP is only for big companies that have money."
"Though we are talking about a competitively priced model, the pricing could be more cost-effective."
"I feel that the product is a bit expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Comms Service Provider
6%
Financial Services Firm
6%
Educational Organization
33%
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
Microsoft Dynamics AX has several areas that need improvement, particularly when compared to larger systems. It lacks the concept of month-end closing, which is essential for tight control over fin...
What is your primary use case for Microsoft Dynamics AX?
I primarily use Microsoft Dynamics AX ( /products/microsoft-dynamics-ax-reviews ) for the financial module, which includes the general ledger, account payable, account receivable, inventory, and pu...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
There could be a bit more competitiveness in their licensing and pricing.
What is your primary use case for SAP S4HANA?
It is a great product to be implemented for different industries for my customers. Can it be used globally?
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
SAP S4HANA
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Microsoft Dynamics AX vs. SAP S/4HANA and other solutions. Updated: April 2025.
851,491 professionals have used our research since 2012.