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Infor M3 vs Microsoft Dynamics AX comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor M3
Ranking in ERP
11th
Ranking in Activity Based Costing Software
9th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Microsoft Dynamics AX
Ranking in ERP
9th
Ranking in Activity Based Costing Software
5th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
59
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the ERP category, the mindshare of Infor M3 is 2.1%, down from 4.1% compared to the previous year. The mindshare of Microsoft Dynamics AX is 2.3%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics AX2.3%
Infor M32.1%
Other95.6%
ERP
 

Q&A Highlights

it_user550989 - PeerSpot reviewer
Business Systems Resp. at a tech services company with 501-1,000 employees
Mar 21, 2017
 

Featured Reviews

UD
Vice President, Delivery at Independent Computer Consulting Group, Incorporated
Maximized industry-specific process efficiency with rapid implementation
The best features of Infor M3 are the micro-vertical and industry ready-made solutions rather than generic solutions. They have ready-made solutions ready, so the implementation of the process discovery happens very fast. It won't take more than two months, and if the process is very simple and they adopt the standard, it may happen within five weeks, covering the implementation cycle which will finish within seven to eight months. Most of the time, it helps streamline business processes; maybe some processes such as unique subcontracting vary by continent or job work, which could be different due to legal compliance. Other than that, everything helps because the processes are very much streamlined. Everywhere you have a check and maker concept, there is a workflow, and all those things are there; document management is also very simple. You can drag and drop the reports. The workflow feature is very good and flexible, working with multi-level authorization and all those capabilities. Apart from that, the GUI interface screens are really good. Users can design their own workspace based on the roles, and there are roles-based security options, with many roles available that you need not define—you can just tweak them.
Osama Nabih - PeerSpot reviewer
Chief Executive Officer at Easy Touch
Improved manufacturing processes have supported flexible dimensions and strong integrated workflows
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directly. I think it would be better to make APIs for each module in Microsoft Dynamics AX, so integration can be easier directly. For example, sales orders, sales quotations, and GL entries should each have direct APIs to facilitate linking to other systems, making the integration stronger. Real-time analytics is not strong unless I add a Power BI tool. In finance and operations, the new version of Microsoft Dynamics AX is very good, even excellent, but in previous versions, it needs to be linked to a Power BI tool to have strong real-time analytics. There is a gap for improvement in support. Microsoft support can be very hard to reach and often does not provide proper support for general issues, with responses sometimes being too detailed and not addressing the core issues quickly, which leads me to sometimes solve problems myself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface and user experience were good."
"M3 has several useful features for managing supply chains, production, and customer orders. It's an excellent system that helps me meet all my requirements for fixed costs."
"The solution provides all modules, supply chain, HR - it's good for management."
"The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low."
"Infor M3 has ready-made processes, which provide the best workflows."
"Infor comes up with different tools every year, and they are all compatible with Infor M3, which makes it a more reliable and trustworthy tool. The integration is very smooth."
"It's very stable, and it handles all types of industrial and manufacturing businesses in very good ways. I've found it to be easy."
"Its ease of use is most valuable; inquiries are transparent, and it shows good information on each screen so we don't have to go to 14 different screens to find out about one item, which is a big advantage."
"Using dimensions in Microsoft Dynamics AX is the most valuable feature I have found, offering very flexible solutions to customers and making it a great function."
"AX is nearly a Tier One product, so implementations are long, but there's a lot of flexibility. Also, the ability to handle different issues found in larger organizations."
"The most valuable feature I've found is the UI functionality, user interface functionality; it's great."
"The performance is good."
"It has the same UI and is very similar to any other Microsoft product."
"The most valuable feature of Microsoft Dynamics AX is customization."
"The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system."
"The installation is extremely simple, and I have had no problems with it."
 

Cons

"The implementation could be simplified, it's complex."
"From a technology perspective, this is an old solution making it harder to integrate and maintain."
"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."
"An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients."
"Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes leads me to explore private vendors."
"Infor should create one product to handle the whole business. At present, they make ERP systems for each type of business, and then sell additional features. I would like to have one system handing all organizations or all the business in deep ways and not have to buy additional features."
"The solution must provide more learning documents."
"Improvements could be made in security and scalability."
"If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it."
"Microsoft Dynamics AX 2012 ERP systems development and customizations can be quite expensive to implement."
"There is a gap for improvement in support. Microsoft support can be very hard to reach and often does not provide proper support for general issues, with responses sometimes being too detailed and not addressing the core issues quickly, which leads me to sometimes solve problems myself."
"The user interface could be better."
"Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement."
"We actually have a lot of problems with the stability of Dynamics AX. We spend a lot of time trying to solve bugs and other issues."
"AX does take some time and maintenance."
"Microsoft needs more presence in our region to help with management and maintenance."
 

Pricing and Cost Advice

"The tool’s licensing is yearly."
"The cost is between $50 and $100 per user annually."
"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."
"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."
"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."
"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."
"Comparatively, Business Central appears to be more cost-effective. Microsoft offers Business Central at only $70 per user per month in the US. In contrast, GP requires an initial investment, including around $9,000 for the GP license for three users and additional expenses for hardware. Therefore, the initial investment for GP is quite substantial. On the other hand, cloud-based ERP products like Business Central do not entail the same upfront investment and operate on an ongoing, subscription-based model."
"The product's license renewal cost could be better."
"The solution is on-premises and we do not pay for a license."
"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"The pricing is expensive."
"Microsoft Dynamics AX is not expensive."
"The price of the solution could benefit from being less expensive."
"There is an annual licensing cost for Microsoft Dynamics AX."
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Answers from the Community

it_user550989 - PeerSpot reviewer
Business Systems Resp. at a tech services company with 501-1,000 employees
Mar 21, 2017
Mar 21, 2017
Can you share the reasoning behind your consideration to switch? Which features are you looking for in a new/different solution?
2 out of 6 answers
it_user326337 - PeerSpot reviewer
Customer Success Manager at PeerSpot
Nov 15, 2016
Can you share the reasoning behind your consideration to switch? Which features are you looking for in a new/different solution?
it_user550989 - PeerSpot reviewer
Business Systems Resp. at a tech services company with 501-1,000 employees
Nov 16, 2016
Old installation M3 EOL soon. Manufacturing Economy customer orders Service Modern, scalable, cloudavailable and html5 solution Joakim
 

Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
8%
Comms Service Provider
8%
Computer Software Company
7%
Manufacturing Company
10%
Outsourcing Company
8%
Construction Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise3
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise13
Large Enterprise17
 

Questions from the Community

What needs improvement with Infor M3?
Some customers expect more out-of-box reports, and in some areas, they should provide more reports. However, Infor has introduced a report tool so that key users or global champions can generate re...
What is your primary use case for Infor M3?
Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into micro-verticals. In food and beverage, it specializes in meat processing, confectionery,...
What advice do you have for others considering Infor M3?
In Microsoft, it is easier to work due to its .NET technology and hybrid architecture, but Infor M3 is more structured, requiring in-depth knowledge of its rules and table names. I think they shoul...
What needs improvement with Microsoft Dynamics AX?
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directl...
What is your primary use case for Microsoft Dynamics AX?
For industrial companies, I mainly use Microsoft Dynamics AX for those processes. Most of my clients are manufacturing clients, so I work with food industries, steel industries, plastic industries,...
What is your experience regarding pricing and costs for Microsoft Dynamics AX?
Microsoft Dynamics AX provides benefits like saving time because it is very easy to use and it offers strong processes to implement full business processes, mapping them with customer business for ...
 

Also Known As

Infor Lawson M3, Lawson M3
Dynamics AX, Axapta, MS Dynamics AX
 

Overview

 

Sample Customers

Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about Infor M3 vs. Microsoft Dynamics AX and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.