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Infor M3 vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor M3
Ranking in ERP
12th
Ranking in Activity Based Costing Software
8th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Microsoft Dynamics AX
Ranking in ERP
7th
Ranking in Activity Based Costing Software
3rd
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
57
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the ERP category, the mindshare of Infor M3 is 4.8%, up from 4.2% compared to the previous year. The mindshare of Microsoft Dynamics AX is 5.0%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Microsoft Dynamics AX5.0%
Infor M34.8%
Other90.2%
ERP
 

Q&A Highlights

it_user550989 - PeerSpot reviewer
Mar 21, 2017
 

Featured Reviews

Pravinkumar Bhandare - PeerSpot reviewer
The solution is a reliable, stable, and cost-saving ERP
Different countries have different finance practices, but I believe they need to fine-tune their practices to match industry standards. Practices vary from country to country, for example, in India, it is different than in the US. Sometimes, clients require alternate processes that are not standard, but they claim that these are the standard practices in their industry. At those times, we feel that the option required is not available with the solution. This is not the case only for Infor M3. Other ERPs also have the same problem. We can't mold the ERP to fit the customer's requirements. There are some standards in place because many screens and programs are integrated into the finance process. We can't make modifications to fit the client's requirements. The customer needs specific screens for different users, so if that program is in place, we have one planning tool in Infor M3. Planners need to know all things related to manufacturing, purchase, and sales in order to make decisions about planning. In one of my clients, I came across the requirement that they were asking for user authority in the planning tool. This is not the case though, because all planners need to know all things. However, on the manufacturing side, we can say that the person who is working with machine operations only needs to know machine-related information and doesn't need knowledge of products or sales. That standard industry is available, so we can give access to the user as per their needs. If the maintenance people are there, we can give them limited access, but if the planner is there, we need to give them all access according to industry standards. However, this requirement from the client side is not possible with the standard Infor software, but Infor can consider implementing it if the need is larger for many customers.
SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Infor M3 has tailor-made packages for each and every industry."
"Infor M3 has ready-made processes, which provide the best workflows."
"The most valuable feature of this solution is the Infor GL tool that allows us to do our application support and development."
"provides all modules, supply chain, HR - it's good for management."
"M3 has several useful features for managing supply chains, production, and customer orders. It's an excellent system that helps me meet all my requirements for fixed costs."
"It's simple to use. You don't need any complex training to use it."
"Infor M3 has several valuable features, including customer order management and integration capabilities with third-party applications like ION."
"The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low."
"Flexibility is the best feature. Because we have the source code, we can develop our ideas. It enables us to develop new functions."
"The most valuable feature of Microsoft Dynamics AX is customization."
"The most valuable features of Microsoft Dynamics AX are ease of use and performance."
"The most valuable feature of Microsoft Dynamics AX is material planning."
"Dynamics AX is very simple to use."
"The production is a valuable feature."
"It is stable, suitable for businesses, and covers all business needs."
"If anyone is familiar with Microsoft products then they can handle it easily."
 

Cons

"Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes leads me to explore private vendors."
"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."
"Improvements could be made in security and scalability."
"An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients."
"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."
"Here in Infor M3, you have certain limitations where the main components cannot be modified—you must work around or use bolt-ons."
"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."
"We can't make modifications to fit the client's requirements."
"The tool's setup phase and pricing are areas with certain concerns where improvements are required."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement."
"The integration could improve for the future."
"It is no longer supported from a security perspective, so it is not getting updated."
"From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website."
"The on-premises and desktop versions are not user-friendly."
"I sometimes put in wrong data that needs correction, but I cannot change it or approve it without withdrawing it. It will then take time for me to go back in and edit it."
 

Pricing and Cost Advice

"The tool’s licensing is yearly."
"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."
"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."
"The cost is between $50 and $100 per user annually."
"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."
"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."
"In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run."
"One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
"The tool's licensing model is based on user subscription. The pricing needs to be reduced for the Indian and South Asian markets."
"The price of the solution could benefit from being less expensive."
"The pricing is expensive."
"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"There is an annual licensing cost for Microsoft Dynamics AX."
"The solution is expensive."
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Answers from the Community

it_user550989 - PeerSpot reviewer
Mar 21, 2017
Mar 21, 2017
Can you share the reasoning behind your consideration to switch? Which features are you looking for in a new/different solution?
2 out of 6 answers
it_user326337 - PeerSpot reviewer
Nov 15, 2016
Can you share the reasoning behind your consideration to switch? Which features are you looking for in a new/different solution?
it_user550989 - PeerSpot reviewer
Nov 16, 2016
Old installation M3 EOL soon. Manufacturing Economy customer orders Service Modern, scalable, cloudavailable and html5 solution Joakim
 

Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
12%
Retailer
7%
Comms Service Provider
7%
Manufacturing Company
10%
Computer Software Company
10%
Comms Service Provider
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise3
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise12
Large Enterprise17
 

Questions from the Community

What do you like most about Infor M3?
The product's initial setup phase is easy.
What needs improvement with Infor M3?
Some customers expect more out-of-box reports, and in some areas, they should provide more reports. However, Infor has introduced a report tool so that key users or global champions can generate re...
What is your primary use case for Infor M3?
Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into micro-verticals. In food and beverage, it specializes in meat processing, confectionery,...
What needs improvement with Microsoft Dynamics AX?
I have faced challenges with Microsoft Dynamics AX, specifically localization; it's very challenging because we are from Romania, so the finance module has to be harmonized with the Romanian law. T...
What is your primary use case for Microsoft Dynamics AX?
We are a customer of Microsoft Dynamics AX. The ERP system is used to keep tracking our processes. I am using Microsoft Dynamics AX in the distribution and retail industry, wholesales, and we have ...
 

Also Known As

Infor Lawson M3, Lawson M3
Dynamics AX, Axapta, MS Dynamics AX
 

Overview

 

Sample Customers

Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about Infor M3 vs. Microsoft Dynamics AX and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.