

SAP ERP and Infor M3 compete in the enterprise resource planning (ERP) software category. SAP ERP has the upper hand in customization and extensive capabilities, though its pricing and support services receive mixed reviews. In contrast, Infor M3 focuses on specific industry solutions and ease of use but may require additional tools for certain planning functions.
Features: SAP ERP provides a robust, customizable platform with seamless integration in finance management, extensive process automation, and customizable workflows. It is highly rated for its ability to address diverse industry needs. Infor M3 offers detailed vertical functions, robust integration, and role-based security while simplifying use without complex training. It includes standard industry features with good ease of use.
Room for Improvement: SAP ERP challenges include its pricing structure and user-friendliness for newcomers, with integration processes perceived as complex and facing outdated interface issues. Infor M3 needs improvement in support, procurement, and supply chain functions. It may benefit from additional planning tools and a comprehensive dashboard for data visualization, with easier integration with third-party applications.
Ease of Deployment and Customer Service: SAP ERP's deployment is transitioning from traditional on-premises to hybrid and cloud options, though criticized for complexity and needing technical support. Infor M3 offers flexible public cloud and on-premises options with simpler deployment. Both products have varied customer service reviews, with SAP noted for its robust, albeit sometimes slow, support structure, and Infor M3 showing room for improvement.
Pricing and ROI: SAP ERP has a high total cost of ownership, justified by extensive features but challenging for smaller businesses. Infor M3 is comparatively cheaper than SAP and Oracle but more costly than some tier-two competitors. Both solutions offer potential ROI over time, with SAP ERP emphasizing automation benefits and Infor M3 highlighting inventory management advantages. Strategic financial planning is necessary to optimize ROI and manage licensing costs effectively.
| Product | Market Share (%) |
|---|---|
| SAP ERP | 11.6% |
| Infor M3 | 3.4% |
| Other | 85.0% |

| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 5 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 31 |
| Large Enterprise | 77 |
Infor M3 offers ultimate flexibility in operations, technology, and scale. As a multi-site, multi-country, and multi-company solution, M3 empowers your organization to adapt to changing business needs. It provides flexibility in managing mixed-mode and complex environments, with the agility to make quick adjustments at any time. Written in Java, M3 also gives you platform independence and choice.
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