

SAP ERP and Infor M3 compete in the enterprise solutions category, offering distinct advantages for businesses. SAP ERP gains an advantage in integration and scalability for large organizations, while Infor M3 provides a favorable price-performance ratio for mid-sized enterprises.
Features: SAP ERP provides robust integration across multiple business areas, supporting finance, controlling, material management, and plant maintenance within a single database. It offers significant customization potential for medium to large enterprises, reducing costs via consolidated databases. Infor M3, though less feature-rich, excels with industry-specific solutions in planning and manufacturing. Its cloud-based offerings provide modern customization options for diverse industries.
Room for Improvement: SAP ERP struggles with user experience due to complexity, lack of user-friendliness, significant training demands, and high costs. Difficulties arise in integrating with third-party solutions, and its user interface appears outdated. Infor M3 is limited in planning and integration capabilities and offers sparse support resources, resulting in challenges finding issue resolutions. Improved documentation and enhanced training materials would benefit users.
Ease of Deployment and Customer Service: SAP ERP offers varied deployment options, including on-premises and hybrid cloud, though deployments tend to be complex and costly. Customer service reviews are mixed, with varying technical support responsiveness. In contrast, Infor M3 primarily utilizes public and private cloud deployment, which is often simpler. Its customer service is generally satisfactory, but technical support consistency can fluctuate.
Pricing and ROI: SAP ERP involves high initial costs due to licensing and maintenance yet potentially delivers strong ROI through automation and efficiency for larger enterprises. Conversely, Infor M3's competitive pricing is attractive for mid-sized businesses, offering a quicker ROI through industry-specific solutions despite its lesser depth compared to SAP ERP.
| Product | Market Share (%) |
|---|---|
| SAP ERP | 11.2% |
| Infor M3 | 3.2% |
| Other | 85.6% |

| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 5 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 31 |
| Large Enterprise | 77 |
Infor M3 offers ultimate flexibility in operations, technology, and scale. As a multi-site, multi-country, and multi-company solution, M3 empowers your organization to adapt to changing business needs. It provides flexibility in managing mixed-mode and complex environments, with the agility to make quick adjustments at any time. Written in Java, M3 also gives you platform independence and choice.
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