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Infor M3 vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor M3
Ranking in ERP
12th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
15
Ranking in other categories
Activity Based Costing Software (8th)
SAP S/4HANA
Ranking in ERP
1st
Average Rating
8.4
Reviews Sentiment
6.0
Number of Reviews
127
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the ERP category, the mindshare of Infor M3 is 2.3%, down from 4.9% compared to the previous year. The mindshare of SAP S/4HANA is 5.8%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
SAP S/4HANA5.8%
Infor M32.3%
Other91.9%
ERP
 

Featured Reviews

UD
Vice President, Delivery at Independent Computer Consulting Group, Incorporated
Maximized industry-specific process efficiency with rapid implementation
The best features of Infor M3 are the micro-vertical and industry ready-made solutions rather than generic solutions. They have ready-made solutions ready, so the implementation of the process discovery happens very fast. It won't take more than two months, and if the process is very simple and they adopt the standard, it may happen within five weeks, covering the implementation cycle which will finish within seven to eight months. Most of the time, it helps streamline business processes; maybe some processes such as unique subcontracting vary by continent or job work, which could be different due to legal compliance. Other than that, everything helps because the processes are very much streamlined. Everywhere you have a check and maker concept, there is a workflow, and all those things are there; document management is also very simple. You can drag and drop the reports. The workflow feature is very good and flexible, working with multi-level authorization and all those capabilities. Apart from that, the GUI interface screens are really good. Users can design their own workspace based on the roles, and there are roles-based security options, with many roles available that you need not define—you can just tweak them.
MuhammadNadeem3 - PeerSpot reviewer
Manager Sap at PTCL
Integrated workflows have streamlined hiring, purchasing, and daily operations across departments
Areas of SAP S_4HANA that could be improved or enhanced include the evolving aspects of the application over time. There are other SAP applications such as SuccessFactors and Ariba that integrate with SAP S_4HANA. In recent years, SAP introduced an addition called RISE with SAP, which allows companies to use cloud solutions instead of requiring their own premises hardware. SAP partners with cloud providers such as Azure, Amazon, and Google, assisting companies in migrating from hardware to cloud solutions. A challenge that arises is the lack of immediate expertise when raising tickets for problem resolution with SAP, leading to delays. We have asked SAP to improve this area to provide users with better benefits from the cloud solution, as we encounter this issue frequently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's simple to use. You don't need any complex training to use it."
"Infor M3 has several valuable features, including customer order management and integration capabilities with third-party applications like ION."
"The most valuable feature of this solution is the Infor GL tool that allows us to do our application support and development."
"The most valuable feature of the solution is that it is highly customizable."
"The product's initial setup phase is easy."
"Infor M3 has ready-made processes, which provide the best workflows."
"The solution provides all modules, supply chain, HR - it's good for management."
"It has improved the way our organization functions by keeping things in order."
"SAP S/4HANA dominates around 70 percent of the ERP market in Chile, and I believe this isn't merely coincidental. I've always maintained that if someone believes SAP S/4HANA lacks a certain functionality, they haven't explored it thoroughly. However, there's a widespread lack of understanding regarding its full potential and how to configure it."
"Technical support is good, it's very nice because we have both local support and international support on their website."
"The processes have been reduced from almost 10 steps to four or five steps. It's really been simplified."
"From a technology standpoint, the theory and analytics are fascinating."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"I have found the user interface very modern and it has simplified many user jobs, such as the embedded logistics. They have introduced central finance which has been a benefit."
"The most valuable feature is the detail in all of the processes; the solution captures our policies and enables us to implement our policies in SAP, and there are different models that address our needs."
"The user interface of SAP S/4HANA is user-friendly."
 

Cons

"Its initial setup was probably complex, but it is a very good system."
"I would like to have some kind of dashboard to show an overview of different data on the same dashboard or on the same screen instead of moving to BI."
"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."
"Improvements could be made in security and scalability."
"From a technology perspective, this is an old solution making it harder to integrate and maintain."
"It should be improved in terms of procurement of the supply chain and business intelligence analysis. We have the Infor BI tool, but it's more complex to use than, for example, Power Pivot or QlikView in the market."
"Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes leads me to explore private vendors."
"Infor should create one product to handle the whole business. At present, they make ERP systems for each type of business, and then sell additional features. I would like to have one system handing all organizations or all the business in deep ways and not have to buy additional features."
"The solution can be a bit expensive."
"Every time I connect, it's very slow."
"When we want to raise a ticket on the SAP portal, the process takes a longer time, and there are many selections that confuse the user."
"The solution could have a better user experience."
"The tool needs to improve its interface and functionalities."
"It would be beneficial if the pricing structure could be made more flexible and adaptable to suit the needs of different organizations.Besides this the scalability also needs consideration improvement. I believe support could be improved by providing more specific and detailed answers rather than generic responses."
"The disadvantages of this product include the lack of integration with platforms like LinkedIn."
"Pricing is one area where S/4HANA has room for improvement. It's too costly for many people."
 

Pricing and Cost Advice

"The cost is between $50 and $100 per user annually."
"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."
"The tool’s licensing is yearly."
"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."
"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."
"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."
"Though we are talking about a competitively priced model, the pricing could be more cost-effective."
"We're not sure yet. I think it was six figures a year, over 100,000. It has straight-up licensing fees."
"It's quite an expensive solution"
"The price of this product is an issue for some customers."
"The solution's license cost is on the higher side."
"I have found the price of the solution is on the medium to the expensive side of the scale. There is a license for this solution and there are additional maintenance fees."
"The pricing is a five out of ten, with ten being expensive and one being cheap."
"The tool's licensing is very expensive. They've changed their licensing model from the old ERP system to a new model using FUEs, which is somewhat better but still expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
8%
Comms Service Provider
8%
Financial Services Firm
7%
Manufacturing Company
14%
Comms Service Provider
8%
Financial Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise3
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise26
Large Enterprise56
 

Questions from the Community

What needs improvement with Infor M3?
Some customers expect more out-of-box reports, and in some areas, they should provide more reports. However, Infor has introduced a report tool so that key users or global champions can generate re...
What is your primary use case for Infor M3?
Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into micro-verticals. In food and beverage, it specializes in meat processing, confectionery,...
What advice do you have for others considering Infor M3?
In Microsoft, it is easier to work due to its .NET technology and hybrid architecture, but Infor M3 is more structured, requiring in-depth knowledge of its rules and table names. I think they shoul...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
SAP S_4HANA could definitely be improved by making the transformation process much simpler, perhaps through AI tools to automate a significant portion of it, as there is still much uncertainty with...
What is your primary use case for SAP S4HANA?
My main use case for SAP S_4HANA is finance and billing. I use SAP S_4HANA for finance and billing through different modules, such as FICO and BRIM. Different modules are utilized for various purpo...
 

Also Known As

Infor Lawson M3, Lawson M3
SAP S4HANA
 

Overview

 

Sample Customers

Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Infor M3 vs. SAP S/4HANA and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.