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SAP S/4HANA pros and cons

Vendor: SAP

4.2 out of 5

127 reviews
96% willing to recommend

Pros & Cons summary

SAP S/4HANA offers fast, reliable business process integration with reduced implementation time, enhancing operational efficiency. Its in-memory database ensures performance and scalability, suitable for large transactions. With seamless ERP integration, it strengthens finance, logistics, and analytics capabilities. However, high costs and complex deployment challenge small businesses. Users criticize its pricing flexibility and technical support, demanding improvements in MRP reports and production features, hindering widespread adoption.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

SAP S/4HANA offers fast and reliable business process integration, reducing implementation time to under 8 months and enhancing operational efficiency.

The integration with ERP systems like EWM, Transportation Management, and Ariba is seamless, allowing for efficient data management and process automation.

SAP S/4HANA features an in-memory database for increased performance and scalability, suitable for large transactions and data management.

It has strong capabilities in finance, logistics, and analytics, offering a cohesive end-to-end ERP experience for various business operations.

SAP S/4HANA is highly scalable, allowing organizations to extend capabilities to meet diverse industry needs and business growth.

CONS

SAP S/4HANA's MRP report areas and production information features require significant improvements.

The cost of SAP S/4HANA is often considered prohibitively expensive for some businesses, especially smaller ones.

The initial deployment and migration process for SAP S/4HANA is complex and can be cumbersome, requiring extensive time and effort to complete.

SAP S/4HANA pricing could be more flexible and adaptable, potentially lowering entry barriers for a wider range of organizations.

Many users report that technical support is not as responsive or effective as expected, leading to delays in problem resolution.

SAP S/4HANA Pros review quotes

MuhammadNadeem3

Manager Sap at PTCL

Apr 9, 2026

SAP S_4HANA positively impacts our organization by minimizing errors in daily work routines, providing a paperless environment, and allowing everyone to see organizational activities such as sales and purchases, customers, and vendors through centralized tracking of records in a single application.

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Effendy Mohamed

Principal Instrument and Control at PETRONAS

Sep 2, 2025

The best features of SAP S_4HANA are that the front end configuration gives a lot of flexibility to the user to do analytics and to get insights quickly.

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reviewer2839275

Principal field consultant at a tech vendor with 1,001-5,000 employees

May 13, 2026

The best features SAP S_4HANA offers are that it is extremely scalable, designed for high transaction volumes, provides better compression for database storage, and utilizes in-memory databases that are columnar stores for faster access times.

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Free Report: SAP S/4HANA Reviews and More

Learn what your peers think about SAP S/4HANA. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

900,838 professionals have used our research since 2012.

Deepak Madhavan

Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees

Jan 14, 2025

You don't have to worry too much about volumes of data, even if your transaction volumes go up.

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Enterprise Architect at E.ON

May 12, 2025

The biggest benefit of SAP S_4HANA is that you can manage all ERP systems effectively; if you're a production company, you can track product costs, manage profitability easily, and define sales prices.

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Head of IT at Genix Pharma (Private) Limited

May 13, 2025

SAP S_4HANA has delivered significant financial benefits to my organization because it helps us make better financial decisions.

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Bocar.Kane Kane

SAP Technical Architect at ekansys

Dec 8, 2025

SAP S_4HANA has significantly improved performance through its in-memory database technology, SAP HANA, which enhances user experience and business processes.

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Chief Executive Officer at LogicalDNA Solutions

Jan 15, 2025

It provides a cohesive user interface, even when building applications outside SAP with the OpenUI framework, offering a seamless customer experience.

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reviewer2317068

Senior Integration Consultant at a consultancy with 11-50 employees

Jan 15, 2025

Many prebuilt scenarios are included.

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VN

VivekavardhanNallagonda

Founder & CEO at EXM10 Consulting

Jan 15, 2025

The integration is quick to implement and very user-friendly.

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SAP S/4HANA Cons review quotes

MuhammadNadeem3

Manager Sap at PTCL

Apr 9, 2026

A challenge that arises is the lack of immediate expertise when raising tickets for problem resolution with SAP, leading to delays.

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Effendy Mohamed

Principal Instrument and Control at PETRONAS

Sep 2, 2025

In my opinion, areas of SAP S_4HANA that have room for improvement would be in AI and insights generation, which would be a good enhancement for the future.

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reviewer2839275

Principal field consultant at a tech vendor with 1,001-5,000 employees

May 13, 2026

SAP S_4HANA could definitely be improved by making the transformation process much simpler, perhaps through AI tools to automate a significant portion of it, as there is still much uncertainty with ECC to SAP S_4HANA transformations, which often take too long or are delayed.

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Free Report: SAP S/4HANA Reviews and More

Learn what your peers think about SAP S/4HANA. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

900,838 professionals have used our research since 2012.

Deepak Madhavan

Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees

Jan 14, 2025

SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations.

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Enterprise Architect at E.ON

May 12, 2025

The user experience could improve. In recent years, SAP has acquired different third-party applications and integrated them into SAP S_4HANA, which was a good opportunity for users. However, as a consultant and super user, I believe SAP S_4HANA is a good tool, but the user experience takes time to learn.

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Head of IT at Genix Pharma (Private) Limited

May 13, 2025

I find the technical support from SAP to be very difficult to get as we do not have a one-window solution.

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Bocar.Kane Kane

SAP Technical Architect at ekansys

Dec 8, 2025

SAP is generally a very expensive license globally.

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Chief Executive Officer at LogicalDNA Solutions

Jan 15, 2025

With the public cloud, now everything is being pushed into BTP. This has created challenges, as it requires us to redo our coding and development.

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reviewer2317068

Senior Integration Consultant at a consultancy with 11-50 employees

Jan 15, 2025

SAP has packages in countries like Poland, Spain, and Italy for these regulations, such as e-invoicing. However, we are missing these standard packages here in Turkey.

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VN

VivekavardhanNallagonda

Founder & CEO at EXM10 Consulting

Jan 15, 2025

SAP is good, however, SAP users should have the knowledge to tackle SAP effectively.

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SAP ERP vs SAP S/4HANA

IFS Cloud Platform vs SAP S/4HANA

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