No more typing reviews! Try our Samantha, our new voice AI agent.

SAP S/4HANA pros and cons

Vendor: SAP

4.2 out of 5

126 reviews
96% willing to recommend

Pros & Cons summary

SAP S/4HANA offers a comprehensive ERP system with robust integration across modules, enhancing efficiency and business processes. Its strong functionalities in finance, production, and logistics contribute to performance improvement, with real-time analytics for strategic planning. While scalable and suitable for enterprises of all sizes, it may be costly for smaller companies. Integration challenges, limited customization, and support issues may concern tech buyers seeking flexibility and responsiveness.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

SAP S/4HANA provides a comprehensive ERP system with strong integration capabilities across various modules, enhancing operational efficiency and business processes.

It offers robust functionalities in finance, production, quality, manufacturing, inventory, sales distribution, and logistics, contributing to improved performance.

The platform features high scalability, making it suitable for companies of all sizes and enterprises with extensive data and operational needs.

SAP S/4HANA allows real-time data analytics, providing instant insights for informed decision-making and strategic planning.

The use of memory-based databases enhances processing speeds, supporting efficient data handling and analysis.

CONS

SAP S/4HANA can be costly, making it less accessible for smaller companies or those with tighter budgets.

The integration process with other SAP modules and third-party tools is complex and needs improvement.

There is a need for enhanced customization to cater to diverse business requirements.

Scalability is a concern, especially for companies with expanding operations or those needing flexibility.

There is a lack of adequate support and responsiveness from SAP, leading to delays and challenges in issue resolution.

SAP S/4HANA Pros review quotes

MuhammadNadeem3

Manager Sap at PTCL

Apr 9, 2026

SAP S_4HANA positively impacts our organization by minimizing errors in daily work routines, providing a paperless environment, and allowing everyone to see organizational activities such as sales and purchases, customers, and vendors through centralized tracking of records in a single application.

Read full review

Effendy Mohamed

Principal Instrument and Control at PETRONAS

Sep 2, 2025

The best features of SAP S_4HANA are that the front end configuration gives a lot of flexibility to the user to do analytics and to get insights quickly.

Read full review

Enterprise Architect at E.ON

May 12, 2025

The biggest benefit of SAP S_4HANA is that you can manage all ERP systems effectively; if you're a production company, you can track product costs, manage profitability easily, and define sales prices.

Read full review

Free Report: SAP S/4HANA Reviews and More

Learn what your peers think about SAP S/4HANA. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

893,244 professionals have used our research since 2012.

Head of IT at Genix Pharma (Private) Limited

May 13, 2025

SAP S_4HANA has delivered significant financial benefits to my organization because it helps us make better financial decisions.

Read full review

Deepak Madhavan

Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees

Jan 14, 2025

You don't have to worry too much about volumes of data, even if your transaction volumes go up.

Read full review

Program Director at KloudData Inc.

May 12, 2025

The most useful features in this product are the real-time reporting and the complete integration between various functions.

Read full review

Director at T-Systems International GmbH

May 29, 2024

The Order-to-Cash feature is indispensable

Read full review

PremkishanChourasia

SAP Cloud Infra Architect at Syngenta

May 29, 2024

Provides multiple tools for easy integrations

Read full review

Bocar.Kane Kane

SAP Technical Architect at ekansys

Dec 8, 2025

SAP S_4HANA has significantly improved performance through its in-memory database technology, SAP HANA, which enhances user experience and business processes.

Read full review

Chief Executive Officer at LogicalDNA Solutions

Jan 15, 2025

It provides a cohesive user interface, even when building applications outside SAP with the OpenUI framework, offering a seamless customer experience.

Read full review

Show 10 more reviews (out of 126)

SAP S/4HANA Cons review quotes

MuhammadNadeem3

Manager Sap at PTCL

Apr 9, 2026

A challenge that arises is the lack of immediate expertise when raising tickets for problem resolution with SAP, leading to delays.

Read full review

Effendy Mohamed

Principal Instrument and Control at PETRONAS

Sep 2, 2025

In my opinion, areas of SAP S_4HANA that have room for improvement would be in AI and insights generation, which would be a good enhancement for the future.

Read full review

Enterprise Architect at E.ON

May 12, 2025

The user experience could improve. In recent years, SAP has acquired different third-party applications and integrated them into SAP S_4HANA, which was a good opportunity for users. However, as a consultant and super user, I believe SAP S_4HANA is a good tool, but the user experience takes time to learn.

Read full review

Free Report: SAP S/4HANA Reviews and More

Learn what your peers think about SAP S/4HANA. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

893,244 professionals have used our research since 2012.

Head of IT at Genix Pharma (Private) Limited

May 13, 2025

I find the technical support from SAP to be very difficult to get as we do not have a one-window solution.

Read full review

Deepak Madhavan

Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees

Jan 14, 2025

SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations.

Read full review

Program Director at KloudData Inc.

May 12, 2025

The cost is definitely high, so SAP does have a growth solution, which is slightly cheaper compared to other offerings with SAP. A lot more customers would adopt it if they reduced the price by around twenty to twenty-five percent.

Read full review

Director at T-Systems International GmbH

May 29, 2024

The analytics part of SAP S/4HANA needs to be improved

Read full review

PremkishanChourasia

SAP Cloud Infra Architect at Syngenta

May 29, 2024

SAP S/4HANA needs to bring a feature that allows a great quantity of data compression

Read full review

Bocar.Kane Kane

SAP Technical Architect at ekansys

Dec 8, 2025

SAP is generally a very expensive license globally.

Read full review

Chief Executive Officer at LogicalDNA Solutions

Jan 15, 2025

With the public cloud, now everything is being pushed into BTP. This has created challenges, as it requires us to redo our coding and development.

Read full review

Show 10 more reviews (out of 126)

Product Categories

Product Categories

Popular Comparisons

Popular Comparisons

SAP ERP vs SAP S/4HANA

IFS Cloud Platform vs SAP S/4HANA

Oracle E-Business Suite vs SAP S/4HANA

PeopleSoft vs SAP S/4HANA

Infor CloudSuite vs SAP S/4HANA

Odoo vs SAP S/4HANA

NetSuite ERP vs SAP S/4HANA

Microsoft Dynamics 365 Business Central vs SAP S/4HANA

SAP Business One vs SAP S/4HANA

Microsoft Dynamics AX vs SAP S/4HANA

JD Edwards EnterpriseOne vs SAP S/4HANA

Infor LN vs SAP S/4HANA

Epicor ERP vs SAP S/4HANA

Infor M3 vs SAP S/4HANA

NetSuite OneWorld vs SAP S/4HANA

See all alternatives

Product Categories

Product Categories

Popular Comparisons

Popular Comparisons

SAP ERP vs SAP S/4HANA

IFS Cloud Platform vs SAP S/4HANA

Oracle E-Business Suite vs SAP S/4HANA

PeopleSoft vs SAP S/4HANA

Infor CloudSuite vs SAP S/4HANA

Odoo vs SAP S/4HANA

NetSuite ERP vs SAP S/4HANA

Microsoft Dynamics 365 Business Central vs SAP S/4HANA

SAP Business One vs SAP S/4HANA

Microsoft Dynamics AX vs SAP S/4HANA

JD Edwards EnterpriseOne vs SAP S/4HANA

Infor LN vs SAP S/4HANA

Epicor ERP vs SAP S/4HANA

Infor M3 vs SAP S/4HANA

NetSuite OneWorld vs SAP S/4HANA

See all alternatives

Related questions

70

SAP S/4 HANA vs Infor Lawson M3

93

What product would you recommend and why: SAP S/4HANA or Microsoft Dynamics NAV?

35

What are the biggest differences between SAP S/4HANA and SAP Business One?

73

Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?

30

Which tool is better for the glass manufacturing industry: SAP Business One or SAP S/4HANA?

77

Which ERP solution do you prefer: SAP S/4HANA or Microsoft Business Central?

32

Which ERP solution is the best choice for a pharmaceutical company: SAP Business One or SAP S/4HANA?

53

What are the main differences between SAP RISE and SAP Business ByDesign?

31

What are the main differences between SAP Business One (SAP B1) and SAP S/4HANA?

75

Which solution do you prefer: SAP S/4HANA (Private cloud) or Oracle Fusion (Cloud ERP)?