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JD Edwards EnterpriseOne vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Users report financial benefits from JD Edwards EnterpriseOne, citing stability, cost savings, and minimal resources needed for support.
Sentiment score
4.5
SAP S/4HANA delivers positive ROI, particularly for larger companies, enhancing efficiencies and competitive advantages despite initial costs.
Previously, there was significant development for customizations, but with JD Edwards EnterpriseOne, the necessary reports are readily available, reducing maintenance costs.
Director at Vertex Business Systems
It's not a matter of the solution; it's a matter of the clients and the approach that we follow.
Works at a consultancy with 10,001+ employees
If we can maximize that, we can get the full price benefit of the solution.
Principal Instrument and Control at PETRONAS
We have observed a good return on investment, with calculations based on a five-year ROI plan.
Account executive at Cisco
 

Customer Service

Sentiment score
4.6
JD Edwards EnterpriseOne's technical support is responsive and competent, but complex issues may require preparation and persistence for resolution.
Sentiment score
6.2
SAP S/4HANA support quality varies by region, with mixed response times and varied user satisfaction, often requiring escalation.
They act quickly, and the partners stay up-to-date with the latest innovations.
Chief Financial and Operating Officer at Aicrem Square
Their support is expensive, and I don't think you're getting your bang for your buck.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
The technical support is a strong point, and I would rate it an eight on a scale of one to ten.
Director at Vertex Business Systems
A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.
Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
Chief Executive Officer at LogicalDNA Solutions
I would rate the support a ten because there are a lot of knowledge-based articles published, and most of them are available online.
Program Director at KloudData Inc.
 

Scalability Issues

Sentiment score
7.3
JD Edwards EnterpriseOne efficiently scales across businesses, ensuring reliable integration despite challenges, making it suitable for diverse industries.
Sentiment score
7.7
SAP S/4HANA offers scalability and flexibility for medium to large enterprises, though pricing may challenge smaller entities.
It is suitable for any business size, from retail to manufacturing, and can grow with any business.
Director at Vertex Business Systems
SAP S/4HANA scales exceptionally well.
Enterprise Architect at a manufacturing company with 10,001+ employees
It is very easy to scale within businesses, especially when a new business falls within the range.
Project accountant at Montego Upstream Services Limited
Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.
Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees
 

Stability Issues

Sentiment score
7.6
JD Edwards EnterpriseOne is generally reliable with most users reporting high stability, especially with proper maintenance and updates.
Sentiment score
7.7
SAP S/4HANA is stable, with high user ratings; minor issues are often due to implementation or environmental factors.
JD Edwards EnterpriseOne is very stable.
Director at Vertex Business Systems
I rate the stability of JD Edwards EnterpriseOne as a seven out of ten.
Commercial Controller at IFS
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
Not very often, but it can happen, especially with user load; if many people use the system at the same time, there might be issues depending on various factors.
Enterprise Architect at E.ON
I rate the stability of SAP S_4HANA as fairly stable because we have never experienced any downtime from SAP, and the performance is good.
Head of IT at Genix Pharma (Private) Limited
 

Room For Improvement

JD Edwards EnterpriseOne needs improvements in UI, reporting tools, cloud features, customization, and industry-specific functionalities for better usability.
SAP S/4HANA needs improved user experience, integration, cost, AI, documentation, consolidation, mobile compatibility, features, analytics, customization, and pricing.
JD Edwards should consider implementing more user-friendly interfaces and downloads to aid end users.
Commercial Controller at IFS
There is room for improvement on the payroll side, as the solution is not very strong in this area.
Chief Financial and Operating Officer at Aicrem Square
I would like to see improvements in the analytical part of JD Edwards EnterpriseOne, specifically in the business intelligence aspect, to enhance its capabilities compared to bespoke solutions.
Director at Vertex Business Systems
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
Managing Director at a recruiting/HR firm with 501-1,000 employees
I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.
Project accountant at Montego Upstream Services Limited
The performance of the SAP interface could be improved.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
 

Setup Cost

JD Edwards EnterpriseOne offers competitive pricing with a perpetual license, ideal for medium to large enterprises, but can incur extra costs.
SAP S/4HANA, perceived as expensive, offers robust capabilities appealing to large enterprises, with variable costs and complex licensing.
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications.
Director at Vertex Business Systems
Initially, JD Edwards EnterpriseOne was priced very high, and the licensing is very expensive.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
It's higher compared to similar peer solutions.
Account executive at Cisco
Most users or IT professionals typically criticize the high price of SAP license costs.
Enterprise Architect at E.ON
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
 

Valuable Features

JD Edwards EnterpriseOne provides user-friendly, scalable ERP solutions with extensive integration, customization, and advanced data management for improved business processes.
SAP S/4HANA offers an intuitive interface, seamless integration, real-time data access, and industry-specific tools enhancing efficiency and scalability.
The integration between plant maintenance, stores, and financials is highly valued by my customers in the refinery business, as it allows for efficient maintenance processes and easily accessible financial information.
Director at Vertex Business Systems
JD Edwards EnterpriseOne manages multiple manufacturing modes in the same process effectively.
Chief Financial and Operating Officer at Aicrem Square
The multi-currency feature affects our global operations and helped us implement it across South Africa, Japan, Portugal, and South Korea.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
Enterprise Architect at a manufacturing company with 10,001+ employees
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
Chief Executive Officer at LogicalDNA Solutions
The insights given help us make strategic decisions.
Technical Lead at a manufacturing company with 10,001+ employees
 

Categories and Ranking

JD Edwards EnterpriseOne
Ranking in ERP
8th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
63
Ranking in other categories
Activity Based Costing Software (3rd), Production Planning (1st), Demand Management (1st)
SAP S/4HANA
Ranking in ERP
1st
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
126
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the ERP category, the mindshare of JD Edwards EnterpriseOne is 2.8%, down from 3.0% compared to the previous year. The mindshare of SAP S/4HANA is 5.8%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
SAP S/4HANA5.8%
JD Edwards EnterpriseOne2.8%
Other91.4%
ERP
 

Featured Reviews

Euan Ellis - PeerSpot reviewer
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
Has supported global operations through multi-currency and modular customization
Oracle's support is not that good for JD Edwards EnterpriseOne. Their support is expensive, and I don't think you're getting your bang for your buck. For the cloud product, they do give you support, but everything is online and you might not get somebody. I would give Oracle's support for JD Edwards EnterpriseOne about a 6.5 on a scale of one to 10.
MuhammadNadeem3 - PeerSpot reviewer
Manager Sap at PTCL
Integrated workflows have streamlined hiring, purchasing, and daily operations across departments
Areas of SAP S_4HANA that could be improved or enhanced include the evolving aspects of the application over time. There are other SAP applications such as SuccessFactors and Ariba that integrate with SAP S_4HANA. In recent years, SAP introduced an addition called RISE with SAP, which allows companies to use cloud solutions instead of requiring their own premises hardware. SAP partners with cloud providers such as Azure, Amazon, and Google, assisting companies in migrating from hardware to cloud solutions. A challenge that arises is the lack of immediate expertise when raising tickets for problem resolution with SAP, leading to delays. We have asked SAP to improve this area to provide users with better benefits from the cloud solution, as we encounter this issue frequently.
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Use our free recommendation engine to learn which ERP solutions are best for your needs.
893,244 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
9%
Construction Company
8%
Comms Service Provider
7%
Manufacturing Company
14%
Computer Software Company
9%
Comms Service Provider
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise12
Large Enterprise32
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise26
Large Enterprise55
 

Questions from the Community

What is your experience regarding pricing and costs for JD Edwards EnterpriseOne?
Initially, JD Edwards EnterpriseOne was priced very high, and the licensing is very expensive. I think Oracle has revised those prices. Competition has perhaps forced them to revise those pricing b...
What advice do you have for others considering JD Edwards EnterpriseOne?
I have experience with similar solutions and also this product, JD Edwards EnterpriseOne. I haven't worked with JD Edwards EnterpriseOne for the last 18 months, but I still know the product. I am f...
What needs improvement with JD Edwards EnterpriseOne?
JD Edwards EnterpriseOne's analytics are not that helpful. People generally attach other analytic solutions to it. This is something that JD Edwards EnterpriseOne could improve on.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
Areas of SAP S_4HANA that could be improved or enhanced include the evolving aspects of the application over time. There are other SAP applications such as SuccessFactors and Ariba that integrate w...
What is your primary use case for SAP S4HANA?
My experience with SAP S_4HANA involves working on several projects helping customers prepare their transition from ECC to SAP S_4HANA. My role was to study the gap and technical feasibility by exe...
 

Also Known As

No data available
SAP S4HANA
 

Overview

 

Sample Customers

TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about JD Edwards EnterpriseOne vs. SAP S/4HANA and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.