SAP ERP and Microsoft Dynamics AX compete in the enterprise resource planning category. SAP ERP has the upper hand with its comprehensive integration and industry customization, making it suitable for large enterprises.
Features: SAP ERP integrates business processes, offers robust finance, supply chain, and human capital management solutions. It supports a wide range of industries with customized functionality. Microsoft Dynamics AX is praised for ease of use, workflow automation, and flexibility, particularly within the Microsoft ecosystem.
Room for Improvement: SAP ERP is criticized for high costs, complex licensing, and technical support. Users report it needs better user interfaces and integration. Microsoft Dynamics AX is seen as needing improvements in security features and scalability, limiting its market appeal compared to SAP ERP.
Ease of Deployment and Customer Service: SAP ERP is typically deployed on-premises, providing stability but with longer setup times. Microsoft Dynamics AX offers more deployment flexibility, including cloud options but faces difficulties with larger implementations. SAP's global support is robust but costly, whereas Dynamics AX offers more agile support, albeit less comprehensive.
Pricing and ROI: SAP ERP is a high-cost solution with substantial licensing and maintenance fees, offering long-term ROI through process efficiencies. Microsoft Dynamics AX has a lower entry cost and mixed ROI based on cloud costs and scalability expenses, which can affect long-term business case favorability.
SAP ERP did provide value for money.
Microsoft has really good documentation, and they are known for that.
It was very quick, and we didn't have many tickets, but every time any issues arose, they were very quickly resolved.
SAP technical support is very good.
There are these things called AOS nodes where if you have more users and performance decreases, you can add more servers to the cluster.
It does not support consolidated financial reporting.
It is scalable when moving from one version to another or adding additional components like warehouse management.
I have not had any major issues with stability.
If you do the maintenance and have your own people, it could be stable, but it means a lot of work.
Production processes would be on hold without stability, so it is quite important that the software is very stable.
Stability-wise, SAP ERP is the best product among others.
Microsoft Dynamics AX lacks the concept of month-end closing, which is essential for tight control over financial periods.
It is no longer supported from a security perspective, so it is not getting updated.
Features that allow transactions based on barcoding should be part of the ERP component.
We are using version 6.0 and it meets our needs.
Acquiring a developer license for customization is expensive, costing over one hundred thousand Hong Kong dollars.
Small and medium companies can struggle with the pricing.
The pricing for SAP ERP is medium but slightly on the higher side.
I have not had any major issue with stability.
The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system.
The consistent integrations and real-time data analytics in SAP ERP significantly enhance the decision-making process by facilitating follow-ups and action points.
We have the capabilities to build every process we have in our company and construct or customize it in the software.
Microsoft Dynamics AX is an enterprise resource planning (ERP) solution designed to support the business processes of organizations in a wide range of industries, including manufacturing, retail, and professional services. The solution offers a comprehensive set of tools and features to support financial management, supply chain management, human resources management, and project management, among others.
With Dynamics AX, organizations can manage their financial operations, including general ledger, accounts payable, accounts receivable, and cash management. It also offers tools for managing the supply chain, including inventory management, purchase order management, and sales order management. Dynamics AX also supports human resources management, including employee self-service, benefits administration, and payroll. Overall, it is a flexible and scalable platform for organizations of all sizes.
Microsoft Dynamics AX Features
Microsoft Dynamics AX has many valuable key features. Some of the most useful ones include:
Microsoft Dynamics AX Benefits
There are many benefits to implementing Microsoft Dynamics AX. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Microsoft Dynamics AX is a solution that stands out when compared to many of its competitors. Some of its major advantages are its UI functionality, flexibility, and cost-effectiveness.
"The most valuable feature I've found is the UI functionality,” says Navnath B., Head IT and CIO at Mutual Automotive Pvt Ltd.
Another PeerSpot reviewer, Timpa A., IT Manager at an energy/utilities company says he like the solution because "It is flexible and cost-effective."
Shahzad I., ERP Project Manager & Managing Consultant at Liwa Education, Iranfava, explains, “It's good for retail businesses. It expands a lot and constantly brings on new features. It's got a lot of competitive features.”
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