SAP ERP and Microsoft Dynamics AX are both competitive in the enterprise solutions market. SAP ERP appears to have the upper hand with its robust toolset ideal for large enterprises, while Microsoft Dynamics AX appeals with its flexibility and ease of integration.
Features: SAP ERP offers comprehensive finance, customer service, and human capital management functionalities, and excels in providing industry-specific solutions. Its robust integration capabilities for internal processes make it a preferred choice for large enterprises. Microsoft Dynamics AX is known for its flexibility, easier integration, intuitive process management, and customization capabilities, catering to businesses requiring adaptability.
Room for Improvement: SAP ERP could be more accessible with simpler interfaces and better integration with non-SAP solutions. Users find its technical support inconsistent and its cost high. Microsoft Dynamics AX could enhance its retail-specific features, improve scalability, and provide better user rights management. Although customizable, this can become expensive and sometimes leads to implementation issues.
Ease of Deployment and Customer Service: SAP ERP offers on-premises and hybrid cloud deployment but often requires substantial technical support of varying quality. Microsoft Dynamics AX balances on-premises and public cloud deployment, known for consistent support, albeit at a premium cost.
Pricing and ROI: SAP ERP is known for its high licensing and operational costs, justified by many due to its robust functionality and long-term ROI potential. Microsoft Dynamics AX, with lower initial costs, offers flexible pricing but includes hidden ecosystem-related expenses. Both systems typically realize their ROI after three years, making them strategic investments despite initial expenses.
Microsoft has really good documentation, and they are known for that.
SAP technical support is very good.
There are these things called AOS nodes where if you have more users and performance decreases, you can add more servers to the cluster.
It does not support consolidated financial reporting.
It is scalable when moving from one version to another or adding additional components like warehouse management.
I have not had any major issues with stability.
Stability-wise, SAP ERP is the best product among others.
Another drawback is the absence of features like purchase order accruals, critical accounting concepts, and a robust fixed assets module.
It is no longer supported from a security perspective, so it is not getting updated.
SAP ERP could improve by integrating additional components such as digital signatures and barcoding.
Acquiring a developer license for customization is expensive, costing over one hundred thousand Hong Kong dollars.
The pricing for SAP ERP is medium but slightly on the higher side.
The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system.
Once I have tuned it, it is like a nice running engine. It just continues to run smoothly.
The consistent integrations and real-time data analytics in SAP ERP significantly enhance the decision-making process by facilitating follow-ups and action points.
Microsoft Dynamics AX is an enterprise resource planning (ERP) solution designed to support the business processes of organizations in a wide range of industries, including manufacturing, retail, and professional services. The solution offers a comprehensive set of tools and features to support financial management, supply chain management, human resources management, and project management, among others.
With Dynamics AX, organizations can manage their financial operations, including general ledger, accounts payable, accounts receivable, and cash management. It also offers tools for managing the supply chain, including inventory management, purchase order management, and sales order management. Dynamics AX also supports human resources management, including employee self-service, benefits administration, and payroll. Overall, it is a flexible and scalable platform for organizations of all sizes.
Microsoft Dynamics AX Features
Microsoft Dynamics AX has many valuable key features. Some of the most useful ones include:
Microsoft Dynamics AX Benefits
There are many benefits to implementing Microsoft Dynamics AX. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Microsoft Dynamics AX is a solution that stands out when compared to many of its competitors. Some of its major advantages are its UI functionality, flexibility, and cost-effectiveness.
"The most valuable feature I've found is the UI functionality,” says Navnath B., Head IT and CIO at Mutual Automotive Pvt Ltd.
Another PeerSpot reviewer, Timpa A., IT Manager at an energy/utilities company says he like the solution because "It is flexible and cost-effective."
Shahzad I., ERP Project Manager & Managing Consultant at Liwa Education, Iranfava, explains, “It's good for retail businesses. It expands a lot and constantly brings on new features. It's got a lot of competitive features.”
We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.