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Microsoft Dynamics AX vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
4th
Ranking in Activity Based Costing Software
3rd
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
No ranking in other categories
Oracle E-Business Suite
Ranking in ERP
6th
Ranking in Activity Based Costing Software
1st
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.3%, down from 6.4% compared to the previous year. The mindshare of Oracle E-Business Suite is 4.9%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Flexibility is the best feature. Because we have the source code, we can develop our ideas. It enables us to develop new functions."
"All its features are valuable."
"Dynamics AX is very simple to use."
"The most valuable feature of Microsoft Dynamics AX is material planning."
"One of the valuable features of the solution is how easy it is to use."
"The relation between CRM and Sales, that's the main strength of this ERP."
"A valuable feature of Microsoft Dynamics AX is that it is stable."
"I like that it's a complete ERP solution from production level to branch level."
"Oracle E-Business Suite improves forecast accuracy, reduces costs, and increases manufacturing capacity."
"It can easily be developed into an application."
"This software scales very well across various implementations."
"Great finance modules and customization."
"Oracle EBS provides the customer with faster financial closing because of its accurate calculations."
"The interface is easy to use."
"It makes financial operations easier to perform."
"It is a very consistent product on IBM. There is also a lot of knowledge data."
 

Cons

"The implementation was completed within one month."
"The on-premises and desktop versions are not user-friendly."
"Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features."
"Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern."
"It needs better financials and reporting from the system, not through Excel."
"Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement."
"AX does take some time and maintenance."
"The support here in Turkey could be better. However, the international support is good."
"HRMS analyzers should be automatically updated to be the most recent because Oracle support always asks for the latest version of the analyzer output."
"I would rate the support for Oracle E-Business Suite a four out of five."
"The interface is pretty old."
"The implementation can take quite a bit of time."
"It is on the expensive side."
"It would be great to see Oracle E-Business Suite become less dependent on the SAO solution, which is an integration solution for Oracle platforms."
"Reporting is a big area for improvement. It needs to provide the ability to extract data from the suite. Oracle has also been making a great effort to make E-Business Suite more user-friendly but there are still areas where a focus on User Experience would help."
"There are always some bugs and missing patches."
 

Pricing and Cost Advice

"The price of the solution could benefit from being less expensive."
"It is not the cheapest solution, but it is also not the most expensive one. It's in between and is cheaper than SAP but more expensive than other local vendors. It is worth the cost."
"The solution is expensive."
"One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
"I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
"The product's pricing is expensive. The tool costs 210 USD per user for one month."
"The tool's licensing model is based on user subscription. The pricing needs to be reduced for the Indian and South Asian markets."
"The initial investment cost goes up due to the hidden cost."
"The pricing is high."
"Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
"The price would be better if it were lower."
"The licensing cost of Oracle E-Business Suite is quite competitive. It's quite flexible, so it can be adapted to the requirements of my company. For confidentiality purposes, I'm unable to disclose how much Oracle E-Business Suite costs, but I'm rating its cost as eight out of ten."
"This product is more expensive if you compare it to SAP."
"Oracle generally gives a lot of discounts."
"This is a highly-priced application and would not be affordable for small or medium business domains."
"Oracle E-Business Suite is cheaper than SAP. It is expensive."
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Comparison Review

it_user110085 - PeerSpot reviewer
Feb 1, 2015
SAP All in One vs. Oracle E-Business Suite vs. Microsoft Axapta
We put together an ERP evaluation for 3 proposed solutions. The top 3 packages considered for detailed evaluation – SAP All in One, Oracle E-Business Suite, Microsoft Axapta. The Key Criteria used for Evaluation are as follows: A. Functional Fit to meet current Business Requirements B…
 

Answers from the Community

VC
Mar 15, 2021
Mar 15, 2021
For starters, I would stop comparing tools, and start looking at my business and what I want to achieve. So identify objectives and what's blocking achievement, define quality outcomes for the obejctives you want to achieve and build your businesscase on efficiency improvement. What earnings, savings, benefits are achieved when meeting your obectives.Based on the blocking issues you identified...
2 out of 5 answers
GH
Jan 25, 2021
I think Panorama Consulting Group publishes some of their ERP shootouts comparing SAP/Oracle/Microsoft with Infor thrown in as a bonus.  Our firm is more of a boutique operation that compares internal company requirements then picks software known for its propensity to work well in those industries/environments. But if you get to the stage where you need some guidance on who some of the top partners and resources are for those software packages, hit us up. 
DR
Mar 11, 2021
Do you want to do it for a specific purpose or to tick a box?  Lets assume you are looking for system deployment. I would focus on the key areas of your business rather than what Gene has listed below, which is looking at point for point comparisons. (The Panorama report is SUPERB for getting up to speed....) Then look at weighting for specific key business differentiation opportunities - such as single global instance for multiple companies, integrated CRM into Finance and Operations, off-line capabilities for customer facing processes, seamless transfer of customer conversations from one channel to another. Then ask for client references to answer 5 key questions: - Are they live? - how was the deployment support from the OEM/partner and what was the % work split required to go live (as in your input vs partner vs OEM) - how many customisations were requried to achieve xxx (your key areas) - would they use the OEM again and what would they change going forward Then look at demonstration from the OEM and costing for the solution I would not go on a tender for each and every feature and function because we assume world class solutions have these typical areas covered. Happy to discuss how to do this practically if required. Daniel@liferocksconsulting.co.za
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
6%
Retailer
6%
Educational Organization
68%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
DAX is actually well supported by its development. Given that even in this old version of AX and taking into account that its predecessor D365 has been around since 2017, the DAX ERP is still worki...
What is your primary use case for Microsoft Dynamics AX?
Right now, we are moving to a new ERP platform. It is in the cloud, and because of that, the cloud pushes updates every quarter, which could technically break our products. We are looking into an a...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Oracle EBS, OEBS
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Microsoft Dynamics AX vs. Oracle E-Business Suite and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.