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Microsoft Dynamics AX vs Microsoft Dynamics GP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
7th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
58
Ranking in other categories
Activity Based Costing Software (5th)
Microsoft Dynamics GP
Ranking in ERP
17th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the ERP category, the mindshare of Microsoft Dynamics AX is 3.2%, down from 6.4% compared to the previous year. The mindshare of Microsoft Dynamics GP is 1.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Microsoft Dynamics AX3.2%
Microsoft Dynamics GP1.4%
Other95.4%
ERP
 

Featured Reviews

reviewer2765214 - PeerSpot reviewer
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
Has required ongoing support and modernization but effectively manages core operations and complex workflows
Microsoft Dynamics AX is a very strong ERP system, applicable for customizations to help companies and organizations streamline their processes. The specific feature I find most valuable about Microsoft Dynamics AX is the applicable permissions. There are many levels of security and permissions for each user to monitor and access specific data relative to their functions. Additionally, the linkage and transition between exploring and moving from window to window, from function to function is valuable. The impact of Microsoft Dynamics AX on managing financial processes is significant. It's a very important element for financial departments as it represents all transactions, references, and records. The adjustments and availability to create more than one virtual company allow large companies, which combined represent one group of companies, to connect and streamline their financials and operations.
reviewer2723988 - PeerSpot reviewer
Executive Director, Digital & Technology at a tech consulting company with 5,001-10,000 employees
Integration and flexibility deliver outstanding business experiences with innovative platforms enhancements
Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems. If they want to expand beyond mid-cap and enter the large-cap market, they need to consider balance and provide more customizability. This includes extending process flows through more APIs and building a more modular architecture with granular backend exposed via API. The process layer should allow clients to customize while invoking back-office APIs. The general perception positions Microsoft Dynamics GP in the middle of the market. Systems such as NetSuite and ServiceNow occupy the lower category, providing narrow use cases. Microsoft Dynamics GP offers more breadth and out-of-the-box capabilities at a slightly higher price point. At the top end, SAP, Oracle, and Salesforce offer extensive customizability at a premium price, suitable for large organizations with multiple transactions and customers. Microsoft Dynamics GP currently occupies a favorable position in the middle segment with limited competition.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system."
"One of the valuable features of the solution is how easy it is to use."
"From a developer's perspective, the architecture of Dynamics has a well-designed security layer, which prevents coding issues between different layers. This is a significant advantage."
"It is flexible and cost-effective."
"I like that it's a complete ERP solution from production level to branch level."
"If anyone is familiar with Microsoft products then they can handle it easily."
"Microsoft Dynamics AX represents the backbone of the company's operations across all functions; it's our main system."
"The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good."
"Snowflake's ability to handle large queries efficiently is very beneficial, unlike other databases which can take a significant amount of time for similar tasks."
"We have gained the capability to control and address various issues within the financial module effectively."
"Snowflake's ability to handle large queries efficiently is very beneficial, unlike other databases which can take a significant amount of time for similar tasks."
"The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations."
"I haven't used it a lot, but the best thing is that the processes are very detailed."
"The solution is easy to use and not complicated. Also, it is easy to get trained on. Also, there is good information available on the web. The GP community is quite broad and there are many blogs online."
"The solution is easy to use."
"Microsoft Dynamics GP has supported our compliance with industry regulations completely."
 

Cons

"It is no longer supported from a security perspective, so it is not getting updated."
"The 2012 version is obsolete, and we don't have any support for it."
"From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website."
"The general speed of the solution needs improvement."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"I don't know if Microsoft Dynamics AX is still receiving official technical support from Microsoft."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features."
"As for room for improvement, they have different modules, project and analytical accounting, but it will be good to have that kind of part in the standard package. To have that additional reporting functionality where you can add an attribute or something, which you can report again. So you can analyze the cost by not just natural accounts but also by a project, without having to go through another module edit on top and then the other module edit on top. The more modules you add, sometimes it doesn't work that well. Additionally, it would be easier to have the solution on the cloud. That's our consideration. We are trying to move all our systems to the cloud, and GP is one of them that we are going to move in the next couple of years. I would rate the solution seven or seven point five out of ten."
"It requires a lot of expertise to implement."
"With payroll, the payroll that they have offers US or Canadian tax. However, here, our tax payments are different from the US and Canada. It is very difficult to put in our tax tables. We need some customization. It should be readily available for any country to use according to their tax implications. The system should know different types of tax regimes around the world so that it can accommodate. It's a little bit rigid on that."
"Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems."
"There should also be extra redundancy when posting to modules. We use different sets of books such as CashBook and CheckBooks therefore if I select the wrong one the solution allows the transaction to just pass without warning."
"This is now a legacy product, so they're phasing it out over time."
"Dynamics GP could be improved in terms of its usability and modernization."
"The issue we're encountering is that it's primarily designed for independent installations and not initially structured as a cloud-based solution, which has led to challenges with connectivity."
 

Pricing and Cost Advice

"The platform's price offering is good."
"The price of the solution could benefit from being less expensive."
"I purchased the license once, and there is a license with a partner that I pay for annually."
"We pay for licensing yearly to use Microsoft Dynamics AX."
"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"The tool's licensing model is based on user subscription. The pricing needs to be reduced for the Indian and South Asian markets."
"The product's license renewal cost could be better."
"In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run."
"For us, in our local currency, it costs us around 5 million Botswanan Pulas a year. It's quite a lot of money."
"The solution's price is steep."
"I think the tool is competitively priced and it's more of a one-time investment with a low annual renewal fee."
"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."
"Its pricing and licensing are high. Of course, we all know that it is Microsoft."
"​We evaluated some local products, because of the pricing, but this product has better features and support."
"It is an affordable solution."
"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Comms Service Provider
7%
Computer Software Company
6%
Retailer
6%
Construction Company
16%
Manufacturing Company
9%
Government
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise13
Large Enterprise17
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
I don't know if Microsoft Dynamics AX is still receiving official technical support from Microsoft. I can see most companies working with AX currently transforming to D365, upgrading their ERP syst...
What is your primary use case for Microsoft Dynamics AX?
I'm using Microsoft Dynamics AX to process and monitor the sales process from end-to-end, starting from placing orders. First, the order entry and placing the sales order, creating purchase requisi...
What do you like most about Microsoft Dynamics GP?
The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations.
What is your experience regarding pricing and costs for Microsoft Dynamics GP?
D365 BC licensing SAAS model with subscription ranging $70/User/Month.
What needs improvement with Microsoft Dynamics GP?
Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps ty...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Dynamics GP, MS Dynamics GP
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall
Find out what your peers are saying about Microsoft Dynamics AX vs. Microsoft Dynamics GP and other solutions. Updated: February 2026.
881,707 professionals have used our research since 2012.