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Microsoft Dynamics AX vs Microsoft Dynamics GP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
8th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
59
Ranking in other categories
Activity Based Costing Software (5th)
Microsoft Dynamics GP
Ranking in ERP
17th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the ERP category, the mindshare of Microsoft Dynamics AX is 2.5%, down from 5.9% compared to the previous year. The mindshare of Microsoft Dynamics GP is 1.4%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics AX2.5%
Microsoft Dynamics GP1.4%
Other96.1%
ERP
 

Featured Reviews

reviewer2765214 - PeerSpot reviewer
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
Has required ongoing support and modernization but effectively manages core operations and complex workflows
Microsoft Dynamics AX is a very strong ERP system, applicable for customizations to help companies and organizations streamline their processes. The specific feature I find most valuable about Microsoft Dynamics AX is the applicable permissions. There are many levels of security and permissions for each user to monitor and access specific data relative to their functions. Additionally, the linkage and transition between exploring and moving from window to window, from function to function is valuable. The impact of Microsoft Dynamics AX on managing financial processes is significant. It's a very important element for financial departments as it represents all transactions, references, and records. The adjustments and availability to create more than one virtual company allow large companies, which combined represent one group of companies, to connect and streamline their financials and operations.
reviewer2723988 - PeerSpot reviewer
Executive Director, Digital & Technology at a tech consulting company with 5,001-10,000 employees
Integration and flexibility deliver outstanding business experiences with innovative platforms enhancements
Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems. If they want to expand beyond mid-cap and enter the large-cap market, they need to consider balance and provide more customizability. This includes extending process flows through more APIs and building a more modular architecture with granular backend exposed via API. The process layer should allow clients to customize while invoking back-office APIs. The general perception positions Microsoft Dynamics GP in the middle of the market. Systems such as NetSuite and ServiceNow occupy the lower category, providing narrow use cases. Microsoft Dynamics GP offers more breadth and out-of-the-box capabilities at a slightly higher price point. At the top end, SAP, Oracle, and Salesforce offer extensive customizability at a premium price, suitable for large organizations with multiple transactions and customers. Microsoft Dynamics GP currently occupies a favorable position in the middle segment with limited competition.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It was an okay solution when we delivered hardware and we had to do maintenance."
"Technical support is very good."
"The response time of the solution is very good."
"It's scalable."
"Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements."
"The relation between CRM and Sales, that's the main strength of this ERP."
"It is flexible and cost-effective."
"The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage."
"Microsoft Dynamics GP has supported our compliance with industry regulations completely."
"The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations."
"For a bigger environment, this is the best product to go with for an in-house support team."
"The solution is easy to use."
"It is strong in integration."
"Snowflake's ability to handle large queries efficiently is very beneficial, unlike other databases which can take a significant amount of time for similar tasks."
"The fixed assets, payroll, the data module, and user-friendliness are most valuable."
"The solution offers integrations with other software as well. We have integration with Microsoft Office where we can do Word and Excel, etc."
 

Cons

"It is being decommissioned."
"The support here in Turkey could be better. However, the international support is good."
"I sometimes put in wrong data that needs correction, but I cannot change it or approve it without withdrawing it. It will then take time for me to go back in and edit it."
"The product needs improvement in procurement planning. It also needs to include a production scheduling feature."
"Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern."
"From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website."
"Our version has performance issues so it gets stuck and is slow."
"Microsoft Dynamics AX needs to improve its support and the developer experience. Developing and programming are more complex. Automation and integration with other apps should be simplified."
"Initially, we encountered challenges, particularly with users transitioning from their previous applications."
"Windows authentication is not available for the full GP 2016 client."
"Not quite all the reports are fully exportable to Excel."
"It still can be improved in web-based and build reporting. ​"
"This is now a legacy product, so they're phasing it out over time."
"Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems."
"The biggest problem with GP is that it's not cloud based and it doesn't lend itself to subscription licensing. But Microsoft wants everything in the cloud and licensed on a subscription basis.Even tThough GP can be deployed on a cloud server, but basically, it's a Windows based product. It uses the older model and companies purchase the program and pay a 16-18 sixteen- eighteen percent annual renewal fee but Microsoft wants everybody to pay monthly or annual renewal fees on a subscription basis."
"With the exception of the great deal of work we put into customizing the system for our inventory needs, the only suggestion for improvement would be to simplify even further the administration and customization side of things."
 

Pricing and Cost Advice

"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"Go for cloud implementation, if cost is critical."
"The tool is cheap."
"It is not the cheapest solution, but it is also not the most expensive one. It's in between and is cheaper than SAP but more expensive than other local vendors. It is worth the cost."
"The price of the solution could benefit from being less expensive."
"The product's license is expensive. My company is located in a region where we have to pay the most for the tool due to our currency and inflation scenario."
"The tool's licensing model is based on user subscription. The pricing needs to be reduced for the Indian and South Asian markets."
"The yearly licenses are priced okay."
"Its pricing and licensing are high. Of course, we all know that it is Microsoft."
"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."
"For us, in our local currency, it costs us around 5 million Botswanan Pulas a year. It's quite a lot of money."
"I think the tool is competitively priced and it's more of a one-time investment with a low annual renewal fee."
"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."
"It is an affordable solution."
"​We evaluated some local products, because of the pricing, but this product has better features and support."
"The solution's price is steep."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
8%
Comms Service Provider
7%
Construction Company
7%
Construction Company
22%
Manufacturing Company
9%
Financial Services Firm
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise13
Large Enterprise17
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directl...
What is your primary use case for Microsoft Dynamics AX?
For industrial companies, I mainly use Microsoft Dynamics AX for those processes. Most of my clients are manufacturing clients, so I work with food industries, steel industries, plastic industries,...
What is your experience regarding pricing and costs for Microsoft Dynamics AX?
Microsoft Dynamics AX provides benefits like saving time because it is very easy to use and it offers strong processes to implement full business processes, mapping them with customer business for ...
What is your experience regarding pricing and costs for Microsoft Dynamics GP?
D365 BC licensing SAAS model with subscription ranging $70/User/Month.
What needs improvement with Microsoft Dynamics GP?
Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps ty...
What is your primary use case for Microsoft Dynamics GP?
I have implemented Microsoft Dynamics GP in commercial and public sector organizations. In commercial pharma life sciences, Salesforce Veeva implementation supports commercial organizations doing p...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Dynamics GP, MS Dynamics GP
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall
Find out what your peers are saying about Microsoft Dynamics AX vs. Microsoft Dynamics GP and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.