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Microsoft Dynamics GP pros and cons

Vendor: Microsoft
3.9 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Microsoft Dynamics GP offers strong integration with Microsoft Office and other software, enhancing overall productivity.
The system's financial control and reporting features are crucial for managing client accounts, payments, and financial operations efficiently.
Microsoft Dynamics GP supports compliance with industry regulations and provides robust out-of-the-box reporting capabilities.
The ability to automate billing and invoicing with a subscription billing add-on is beneficial for businesses with large customer databases.
Microsoft Dynamics GP's integration with Office 365, Power Apps, and Power Platform enhances the experience for both employees and customers.

CONS

Microsoft Dynamics GP still requires improvement in web-based functionality and reporting capabilities, as well as in purchase order and processing aspects.
Payroll configuration in Microsoft Dynamics GP is challenging due to its limitation to US and Canada tax systems, necessitating customization for other countries.
The absence of a cloud-based infrastructure in Microsoft Dynamics GP poses limitations, given the trend towards cloud migration and subscription-based licensing models.
Microsoft Dynamics GP requires significant programmer intervention for integration and development, affecting usability across various functionalities.
Experiencing challenges in Microsoft Dynamics GP deployment due to its independent installation focus and insufficient connectivity options.
 

Microsoft Dynamics GP Pros review quotes

AM
Aug 30, 2020
The solution offers integrations with other software as well. We have integration with Microsoft Office where we can do Word and Excel, etc.
reviewer2723988 - PeerSpot reviewer
Jun 27, 2025
Microsoft Dynamics GP has strong out-of-the-box reporting capabilities, and its integration with Office 365, Power Apps, and Power Platform provides great additional benefits, helping deliver better experiences to employees and customers.
reviewer1881843 - PeerSpot reviewer
May 13, 2025
Microsoft Dynamics GP has supported our compliance with industry regulations completely.
Learn what your peers think about Microsoft Dynamics GP. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,524 professionals have used our research since 2012.
Firaz Mohammed - PeerSpot reviewer
Mar 29, 2024
The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations.
Sahebzada Zainuddin Afridi - PeerSpot reviewer
Oct 27, 2023
It's enhanced by a subscription billing add-on, to efficiently automate billing and invoicing, particularly due to our substantial customer database.
VB
Jul 20, 2023
I haven't used it a lot, but the best thing is that the processes are very detailed.
reviewer1534833 - PeerSpot reviewer
Mar 26, 2021
The stability was reliable.
Vilas Wibhandik - PeerSpot reviewer
Oct 5, 2023
We have gained the capability to control and address various issues within the financial module effectively.
AG
Jul 19, 2023
The solution is easy to use and not complicated. Also, it is easy to get trained on. Also, there is good information available on the web. The GP community is quite broad and there are many blogs online.
David Hatfield - PeerSpot reviewer
Apr 20, 2023
It is a tried and tested ERP system which if used correctly, is definitely a very good program for managing all aspects of a business from customer sales, and receivables management, to payable management and finance reporting. So, it's super critical for any mid-sized company.
 

Microsoft Dynamics GP Cons review quotes

AM
Aug 30, 2020
With payroll, the payroll that they have offers US or Canadian tax. However, here, our tax payments are different from the US and Canada. It is very difficult to put in our tax tables. We need some customization. It should be readily available for any country to use according to their tax implications. The system should know different types of tax regimes around the world so that it can accommodate. It's a little bit rigid on that.
reviewer2723988 - PeerSpot reviewer
Jun 27, 2025
Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems.
reviewer1881843 - PeerSpot reviewer
May 13, 2025
I would rate technical support for Microsoft Dynamics GP on a scale of 1 to 10 as six or five maximum.
Learn what your peers think about Microsoft Dynamics GP. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,524 professionals have used our research since 2012.
Firaz Mohammed - PeerSpot reviewer
Mar 29, 2024
Dynamics GP could be improved in terms of its usability and modernization.
Sahebzada Zainuddin Afridi - PeerSpot reviewer
Oct 27, 2023
The issue we're encountering is that it's primarily designed for independent installations and not initially structured as a cloud-based solution, which has led to challenges with connectivity.
VB
Jul 20, 2023
Many of our customers are migrating to the cloud rather than staying on-premises.
reviewer1534833 - PeerSpot reviewer
Mar 26, 2021
This is now a legacy product, so they're phasing it out over time.
Vilas Wibhandik - PeerSpot reviewer
Oct 5, 2023
Initially, we encountered challenges, particularly with users transitioning from their previous applications.
AG
Jul 19, 2023
As for room for improvement, they have different modules, project and analytical accounting, but it will be good to have that kind of part in the standard package. To have that additional reporting functionality where you can add an attribute or something, which you can report again. So you can analyze the cost by not just natural accounts but also by a project, without having to go through another module edit on top and then the other module edit on top. The more modules you add, sometimes it doesn't work that well. Additionally, it would be easier to have the solution on the cloud. That's our consideration. We are trying to move all our systems to the cloud, and GP is one of them that we are going to move in the next couple of years. I would rate the solution seven or seven point five out of ten.
David Hatfield - PeerSpot reviewer
Apr 20, 2023
The biggest problem with GP is that it's not cloud based and it doesn't lend itself to subscription licensing. But Microsoft wants everything in the cloud and licensed on a subscription basis.Even tThough GP can be deployed on a cloud server, but basically, it's a Windows based product. It uses the older model and companies purchase the program and pay a 16-18 sixteen- eighteen percent annual renewal fee but Microsoft wants everybody to pay monthly or annual renewal fees on a subscription basis.