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Microsoft Dynamics GP pros and cons

Vendor: Microsoft
3.9 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Microsoft Dynamics GP offers strong integration with Microsoft Office and other software, enhancing overall productivity.
The system's financial control and reporting features are crucial for managing client accounts, payments, and financial operations efficiently.
Microsoft Dynamics GP supports compliance with industry regulations and provides robust out-of-the-box reporting capabilities.
The ability to automate billing and invoicing with a subscription billing add-on is beneficial for businesses with large customer databases.
Microsoft Dynamics GP's integration with Office 365, Power Apps, and Power Platform enhances the experience for both employees and customers.

CONS

Microsoft Dynamics GP still requires improvement in web-based functionality and reporting capabilities, as well as in purchase order and processing aspects.
Payroll configuration in Microsoft Dynamics GP is challenging due to its limitation to US and Canada tax systems, necessitating customization for other countries.
The absence of a cloud-based infrastructure in Microsoft Dynamics GP poses limitations, given the trend towards cloud migration and subscription-based licensing models.
Microsoft Dynamics GP requires significant programmer intervention for integration and development, affecting usability across various functionalities.
Experiencing challenges in Microsoft Dynamics GP deployment due to its independent installation focus and insufficient connectivity options.
 

Microsoft Dynamics GP Pros review quotes

SP
Microsoft Dynamics GP Techno Functional Consultant at a financial services firm with 1,001-5,000 employees
Dec 24, 2017
The system is easy to customize and has user-friendly access. ​
RR
Comptroller at BMA Group Global
Jul 13, 2020
You can track everything from beginning to end quite easily.
AM
Principal Accountant at Botswana Government
Aug 30, 2020
The solution offers integrations with other software as well. We have integration with Microsoft Office where we can do Word and Excel, etc.
Learn what your peers think about Microsoft Dynamics GP. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer1534833 - PeerSpot reviewer
Chief Financial Officer at a computer software company with 51-200 employees
Mar 26, 2021
The stability was reliable.
AM
Principal Accountant at Botswana Government
Aug 15, 2022
The fixed assets, payroll, the data module, and user-friendliness are most valuable.
reviewer1509834 - PeerSpot reviewer
Owner at a tech services company with 51-200 employees
Nov 14, 2022
It is strong in integration.
David Hatfield - PeerSpot reviewer
ERP Director/Partner at UniverseIT
Apr 20, 2023
It is a tried and tested ERP system which if used correctly, is definitely a very good program for managing all aspects of a business from customer sales, and receivables management, to payable management and finance reporting. So, it's super critical for any mid-sized company.
AG
Manager, Finance and Business Intelligence at NIDA Theatres
Jul 19, 2023
The solution is easy to use and not complicated. Also, it is easy to get trained on. Also, there is good information available on the web. The GP community is quite broad and there are many blogs online.
VB
Business Development Manager - Microsoft Dynamics 365 at a retailer with 10,001+ employees
Jul 20, 2023
I haven't used it a lot, but the best thing is that the processes are very detailed.
Myrian  Medina - PeerSpot reviewer
Head of Technology and Systems at Simed
Aug 24, 2023
The most valuable feature is financial control. The accounting aspect allows us to manage our clients and payments.
 

Microsoft Dynamics GP Cons review quotes

SP
Microsoft Dynamics GP Techno Functional Consultant at a financial services firm with 1,001-5,000 employees
Dec 24, 2017
It still can be improved in web-based and build reporting. ​
RR
Comptroller at BMA Group Global
Jul 13, 2020
The purchase order and processing aspects of the solution should be improved.
AM
Principal Accountant at Botswana Government
Aug 30, 2020
With payroll, the payroll that they have offers US or Canadian tax. However, here, our tax payments are different from the US and Canada. It is very difficult to put in our tax tables. We need some customization. It should be readily available for any country to use according to their tax implications. The system should know different types of tax regimes around the world so that it can accommodate. It's a little bit rigid on that.
Learn what your peers think about Microsoft Dynamics GP. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer1534833 - PeerSpot reviewer
Chief Financial Officer at a computer software company with 51-200 employees
Mar 26, 2021
This is now a legacy product, so they're phasing it out over time.
AM
Principal Accountant at Botswana Government
Aug 15, 2022
There should also be extra redundancy when posting to modules. We use different sets of books such as CashBook and CheckBooks therefore if I select the wrong one the solution allows the transaction to just pass without warning.
reviewer1509834 - PeerSpot reviewer
Owner at a tech services company with 51-200 employees
Nov 14, 2022
It requires a lot of expertise to implement.
David Hatfield - PeerSpot reviewer
ERP Director/Partner at UniverseIT
Apr 20, 2023
The biggest problem with GP is that it's not cloud based and it doesn't lend itself to subscription licensing. But Microsoft wants everything in the cloud and licensed on a subscription basis.Even tThough GP can be deployed on a cloud server, but basically, it's a Windows based product. It uses the older model and companies purchase the program and pay a 16-18 sixteen- eighteen percent annual renewal fee but Microsoft wants everybody to pay monthly or annual renewal fees on a subscription basis.
AG
Manager, Finance and Business Intelligence at NIDA Theatres
Jul 19, 2023
As for room for improvement, they have different modules, project and analytical accounting, but it will be good to have that kind of part in the standard package. To have that additional reporting functionality where you can add an attribute or something, which you can report again. So you can analyze the cost by not just natural accounts but also by a project, without having to go through another module edit on top and then the other module edit on top. The more modules you add, sometimes it doesn't work that well. Additionally, it would be easier to have the solution on the cloud. That's our consideration. We are trying to move all our systems to the cloud, and GP is one of them that we are going to move in the next couple of years. I would rate the solution seven or seven point five out of ten.
VB
Business Development Manager - Microsoft Dynamics 365 at a retailer with 10,001+ employees
Jul 20, 2023
Many of our customers are migrating to the cloud rather than staying on-premises.
Myrian  Medina - PeerSpot reviewer
Head of Technology and Systems at Simed
Aug 24, 2023
What could be improved is the functionality of Dynamics GP because it requires a lot of development by the programmers and the company in order to integrate into a solution.