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Microsoft Dynamics GP pros and cons

Vendor: Microsoft

3.9 out of 5

24 reviews
88% willing to recommend

729 followers

Pros & Cons summary

Microsoft Dynamics GP is a customizable ERP system that integrates with Microsoft Office, aiding in sales, receivables, and finance management. It offers financial control and efficient data updates, supported by an extensive online community. However, it struggles with web-based features, report building, and lacks robust global adaptability. Cloud migration is complex and technical support is average. The system includes subscription billing for automated invoicing, though purchase order processing is insufficient.

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Prominent pros & cons

PROS

Microsoft Dynamics GP is highly customizable and offers user-friendly access to various modules, allowing seamless integration with other software like Microsoft Office.

Its strong integration capabilities make it a reliable ERP system for managing business aspects like customer sales, receivables, payables, and financial reporting.

Microsoft Dynamics GP provides detailed processes and enhances financial control, enabling effective management of clients and payments.

Subscription billing add-ons in Microsoft Dynamics GP automate billing and invoicing efficiently, benefiting businesses with substantial customer databases.

The system supports compliance with industry regulations, ensuring adherence to required standards.

CONS

Microsoft Dynamics GP could be improved with better support for international tax regimes and greater customization for tax settings.

It lacks cloud-based functionality and has limited subscription licensing options, which is not aligned with Microsoft's cloud strategy.

There are challenges with Dynamics GP's purchase order processing and redundancy during module postings.

Dynamics GP requires substantial expertise and development for successful implementation and integration into companies' existing systems.

Technical support for Microsoft Dynamics GP rates poorly, with users giving it a score of five or six out of ten.

Microsoft Dynamics GP Pros review quotes

AM

Principal Accountant at Botswana Government

Aug 30, 2020

The solution offers integrations with other software as well. We have integration with Microsoft Office where we can do Word and Excel, etc.

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reviewer1881843

Head of Business Application at a consultancy with 501-1,000 employees

May 13, 2025

Microsoft Dynamics GP has supported our compliance with industry regulations completely.

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Sahebzada Zainuddin Afridi

Microsoft Dynamics GP Administrator at Contour Software

Oct 27, 2023

It's enhanced by a subscription billing add-on, to efficiently automate billing and invoicing, particularly due to our substantial customer database.

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Microsoft Dynamics GP

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Information Technology Manager at a retailer with 51-200 employees

Mar 29, 2024

The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations.

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VB

Vineeta Birth Lal

Business Development Manager - Microsoft Dynamics 365 at a retailer with 10,001+ employees

Jul 20, 2023

I haven't used it a lot, but the best thing is that the processes are very detailed.

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reviewer1534833

Chief Financial Officer at a computer software company with 51-200 employees

Mar 26, 2021

The stability was reliable.

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Vilas Wibhandik

Consultant at Consultant / Independent

Oct 5, 2023

We have gained the capability to control and address various issues within the financial module effectively.

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AG

Manager, Finance and Business Intelligence at NIDA Theatres

Jul 19, 2023

The solution is easy to use and not complicated. Also, it is easy to get trained on. Also, there is good information available on the web. The GP community is quite broad and there are many blogs online.

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ERP Director/Partner at UniverseIT

Apr 20, 2023

It is a tried and tested ERP system which if used correctly, is definitely a very good program for managing all aspects of a business from customer sales, and receivables management, to payable management and finance reporting. So, it's super critical for any mid-sized company.

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RR

Ricardo_Rodriguez

Comptroller at BMA Group Global

Jul 13, 2020

You can track everything from beginning to end quite easily.

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Microsoft Dynamics GP Cons review quotes

AM

Principal Accountant at Botswana Government

Aug 30, 2020

With payroll, the payroll that they have offers US or Canadian tax. However, here, our tax payments are different from the US and Canada. It is very difficult to put in our tax tables. We need some customization. It should be readily available for any country to use according to their tax implications. The system should know different types of tax regimes around the world so that it can accommodate. It's a little bit rigid on that.

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reviewer1881843

Head of Business Application at a consultancy with 501-1,000 employees

May 13, 2025

I would rate technical support for Microsoft Dynamics GP on a scale of 1 to 10 as six or five maximum.

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Sahebzada Zainuddin Afridi

Microsoft Dynamics GP Administrator at Contour Software

Oct 27, 2023

The issue we're encountering is that it's primarily designed for independent installations and not initially structured as a cloud-based solution, which has led to challenges with connectivity.

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Microsoft Dynamics GP

Free Report: Microsoft Dynamics GP Reviews and More

Learn what your peers think about Microsoft Dynamics GP. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.

853,118 professionals have used our research since 2012.

Information Technology Manager at a retailer with 51-200 employees

Mar 29, 2024

Dynamics GP could be improved in terms of its usability and modernization.

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VB

Vineeta Birth Lal

Business Development Manager - Microsoft Dynamics 365 at a retailer with 10,001+ employees

Jul 20, 2023

Many of our customers are migrating to the cloud rather than staying on-premises.

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reviewer1534833

Chief Financial Officer at a computer software company with 51-200 employees

Mar 26, 2021

This is now a legacy product, so they're phasing it out over time.

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Vilas Wibhandik

Consultant at Consultant / Independent

Oct 5, 2023

Initially, we encountered challenges, particularly with users transitioning from their previous applications.

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AG

Manager, Finance and Business Intelligence at NIDA Theatres

Jul 19, 2023

As for room for improvement, they have different modules, project and analytical accounting, but it will be good to have that kind of part in the standard package. To have that additional reporting functionality where you can add an attribute or something, which you can report again. So you can analyze the cost by not just natural accounts but also by a project, without having to go through another module edit on top and then the other module edit on top. The more modules you add, sometimes it doesn't work that well. Additionally, it would be easier to have the solution on the cloud. That's our consideration. We are trying to move all our systems to the cloud, and GP is one of them that we are going to move in the next couple of years. I would rate the solution seven or seven point five out of ten.

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ERP Director/Partner at UniverseIT

Apr 20, 2023

The biggest problem with GP is that it's not cloud based and it doesn't lend itself to subscription licensing. But Microsoft wants everything in the cloud and licensed on a subscription basis.Even tThough GP can be deployed on a cloud server, but basically, it's a Windows based product. It uses the older model and companies purchase the program and pay a 16-18 sixteen- eighteen percent annual renewal fee but Microsoft wants everybody to pay monthly or annual renewal fees on a subscription basis.

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RR

Ricardo_Rodriguez

Comptroller at BMA Group Global

Jul 13, 2020

The purchase order and processing aspects of the solution should be improved.

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Show 6 more reviews (out of 16)

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Product Categories

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Popular Comparisons

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SAP ERP vs Microsoft Dynamics GP

SAP S/4HANA vs Microsoft Dynamics GP

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Odoo vs Microsoft Dynamics GP

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