No more typing reviews! Try our Samantha, our new voice AI agent.

Epicor ERP vs Microsoft Dynamics GP comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
11th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Dynamics GP
Ranking in ERP
17th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the ERP category, the mindshare of Epicor ERP is 2.3%, down from 3.4% compared to the previous year. The mindshare of Microsoft Dynamics GP is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Epicor ERP2.3%
Microsoft Dynamics GP1.3%
Other96.4%
ERP
 

Featured Reviews

reviewer2758776 - PeerSpot reviewer
IT Consultant at a tech services company with 51-200 employees
Improves operational efficiency and data discipline but struggles with localization and complex planning
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. From the localization perspective, there is quite a good amount of work to be done. In the production planning area, Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations. Analytics are not being used, and the standard reports are not that great, so management reports are being built independently. Technical support from Epicor ERP could be better. The issue with support is in terms of response time as well as quality.
reviewer2723988 - PeerSpot reviewer
Executive Director, Digital & Technology at a tech consulting company with 5,001-10,000 employees
Integration and flexibility deliver outstanding business experiences with innovative platforms enhancements
Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems. If they want to expand beyond mid-cap and enter the large-cap market, they need to consider balance and provide more customizability. This includes extending process flows through more APIs and building a more modular architecture with granular backend exposed via API. The process layer should allow clients to customize while invoking back-office APIs. The general perception positions Microsoft Dynamics GP in the middle of the market. Systems such as NetSuite and ServiceNow occupy the lower category, providing narrow use cases. Microsoft Dynamics GP offers more breadth and out-of-the-box capabilities at a slightly higher price point. At the top end, SAP, Oracle, and Salesforce offer extensive customizability at a premium price, suitable for large organizations with multiple transactions and customers. Microsoft Dynamics GP currently occupies a favorable position in the middle segment with limited competition.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."
"It allowed us to organize our inventory more clearly."
"The positive impacts I see from Epicor ERP include operational efficiency and productivity improvement; these are the two major things, and the major benefit is the data discipline and the usage of data in a meaningful way."
"Epicor ERP has harmonized our processes and provides significant visibility in reporting."
"The product enables users to customize their dashboards and reports."
"Epicor ERP paid for itself in the first year and a half, and continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"User-friendly: A key factor for a financial application Helps my company a lot"
"The solution is easy to use."
"The fixed assets, payroll, the data module, and user-friendliness are most valuable."
"All versions were exceptional at making our accounting staff's jobs far easier."
"I’ve implemented several hundred Microsoft Dynamics GP systems for many customers, and the improvements brought about in the client’s reporting and transaction functions are off the charts."
"The most valuable feature is financial control. The accounting aspect allows us to manage our clients and payments."
"It is strong in integration."
"Customer service is very good and technical support is very good."
 

Cons

"Right now, it doesn't really have a good cloud story."
"Everything requires changes, making it similar to developing a new platform from scratch."
"The support rates at 50% because most of the time the support team needs to relearn the processes, especially when a new person is assigned."
"There are some glitches in Epicor ERP."
"I would like to see a better reporting tool; it is hard to use right now because it has a lot of customizations, and we are having issues pulling the reports."
"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."
"There needs to be a better POS. Epicor offers a third-party POS which is expensive."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"Dynamics GP could be improved in terms of its usability and modernization."
"Many of our customers are migrating to the cloud rather than staying on-premises."
"The following modules need improvement: Inventory Payroll Fixed Assets Analytical Accounting (AA)"
"Initially, we encountered challenges, particularly with users transitioning from their previous applications."
"This is now a legacy product, so they're phasing it out over time."
"There should also be extra redundancy when posting to modules."
"With the exception of the great deal of work we put into customizing the system for our inventory needs, the only suggestion for improvement would be to simplify even further the administration and customization side of things."
"It can be expensive. It depends on the size of your business and what you are trying to achieve with it."
 

Pricing and Cost Advice

"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"Epicor ERP is an expensive solution."
"User support could be improved as well, as the consultant charges are very high."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"The initial cost may be a bit high, but the maintenance cost is lower."
"​We evaluated some local products, because of the pricing, but this product has better features and support."
"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."
"I think the tool is competitively priced and it's more of a one-time investment with a low annual renewal fee."
"For us, in our local currency, it costs us around 5 million Botswanan Pulas a year. It's quite a lot of money."
"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."
"It is an affordable solution."
"The solution's price is steep."
"Its pricing and licensing are high. Of course, we all know that it is Microsoft."
report
Use our free recommendation engine to learn which ERP solutions are best for your needs.
913,806 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
19%
Outsourcing Company
11%
Construction Company
7%
Healthcare Company
7%
Construction Company
21%
Financial Services Firm
8%
Manufacturing Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise2
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...
What needs improvement with Epicor ERP?
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...
What is your primary use case for Epicor ERP?
My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...
What is your experience regarding pricing and costs for Microsoft Dynamics GP?
D365 BC licensing SAAS model with subscription ranging $70/User/Month.
What needs improvement with Microsoft Dynamics GP?
One area we’d like to see improved is cloud modernization and integration. Dynamics GP has been reliable for many businesses, but stronger native cloud capabilities, automation, AI, and easier inte...
What is your primary use case for Microsoft Dynamics GP?
I have implemented Microsoft Dynamics GP in commercial and public sector organizations. In commercial pharma life sciences, Salesforce Veeva implementation supports commercial organizations doing p...
 

Also Known As

Epicor SaaS ERP
Dynamics GP, MS Dynamics GP
 

Overview

 

Sample Customers

Information Not Available
Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall
Find out what your peers are saying about Epicor ERP vs. Microsoft Dynamics GP and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.