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Epicor ERP vs Microsoft Dynamics GP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
15th
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Microsoft Dynamics GP
Ranking in ERP
11th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the ERP category, the mindshare of Epicor ERP is 3.8%, up from 2.6% compared to the previous year. The mindshare of Microsoft Dynamics GP is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Khalid Jalal - PeerSpot reviewer
Requires extensive customization and fails to meet manufacturing needs
My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.
Firaz Mohammed - PeerSpot reviewer
Offers great integration capabilities and allows just the real-time inventory
Dynamics GP improves inventory management by offering real-time inventory tracking, and automated purchase order creation, receiving, and updating inventory levels. It facilitates site-to-site transfers and allocation tracking, enabling efficient stock management across locations. The integration capability of Dynamics GP, combined with Power Platform, has transformed our business processes. We now use PowerApps to enable salesmen to send orders electronically, eliminating the need for order books. Additionally, we developed HR apps to streamline tasks for our staff, leading to automated processes and improved efficiency. Our experience with Dynamics GP reporting and analytics features, particularly Advanced Analysis, has been great. We utilize customized smart lists for purchasing and other functions, allowing for tailored insights over specific periods. Additionally, we have developed custom dashboards for enhanced visibility and support portal integration. I wouldn't recommend Dynamics GP due to its legacy status and impending end of support. However, if integration with the Power Platform is crucial and the company prioritizes modernization, it could still be a viable option. For new companies, I would suggest considering Dynamics 365 Business Central for a more modern solution. Overall, I would rate Dynamics GP as a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product enables users to customize their dashboards and reports."
"The product is stable with a rating of ten."
"Epicor ERP paid for itself in the first year and a half, and continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."
"For the past two years, my focus has been fully on Epicor ERP, and there are many new features which we did not deploy in our platform."
"Epicor ERP is an easy-to-use solution."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"The solution offers integrations with other software as well. We have integration with Microsoft Office where we can do Word and Excel, etc."
"It is strong in integration."
"The fixed assets, payroll, the data module, and user-friendliness are most valuable."
"We have gained the capability to control and address various issues within the financial module effectively."
"The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations."
"It's enhanced by a subscription billing add-on, to efficiently automate billing and invoicing, particularly due to our substantial customer database."
"I haven't used it a lot, but the best thing is that the processes are very detailed."
"Snowflake's ability to handle large queries efficiently is very beneficial, unlike other databases which can take a significant amount of time for similar tasks."
 

Cons

"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."
"Everything requires changes, making it similar to developing a new platform from scratch."
"There are some glitches in Epicor ERP."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"The tool should provide a better user interface."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"AI and additional improvements could be made."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"There should also be extra redundancy when posting to modules. We use different sets of books such as CashBook and CheckBooks therefore if I select the wrong one the solution allows the transaction to just pass without warning."
"The issue we're encountering is that it's primarily designed for independent installations and not initially structured as a cloud-based solution, which has led to challenges with connectivity."
"The purchase order and processing aspects of the solution should be improved."
"Initially, we encountered challenges, particularly with users transitioning from their previous applications."
"As technology changes, I would say probably in the area of chart up account needs improvement because chart up account is a string. So if they make it more flexible."
"Many of our customers are migrating to the cloud rather than staying on-premises."
"It requires a lot of expertise to implement."
"Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems."
 

Pricing and Cost Advice

"The initial cost may be a bit high, but the maintenance cost is lower."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"Epicor ERP is an expensive solution."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"User support could be improved as well, as the consultant charges are very high."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"Its pricing and licensing are high. Of course, we all know that it is Microsoft."
"For us, in our local currency, it costs us around 5 million Botswanan Pulas a year. It's quite a lot of money."
"​We evaluated some local products, because of the pricing, but this product has better features and support."
"The solution's price is steep."
"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."
"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."
"It is an affordable solution."
"I think the tool is competitively priced and it's more of a one-time investment with a low annual renewal fee."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
10%
Healthcare Company
8%
Construction Company
6%
Construction Company
13%
Manufacturing Company
10%
Computer Software Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
The licensing cost for Epicor ERP is a concern. The licensing becomes cheap, which leads people to opt for it, but then they encounter troubles similar to ours. The licensing was reasonable when we...
What needs improvement with Epicor ERP?
My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive custo...
What is your primary use case for Epicor ERP?
I have been using Epicor ERP, and it's still in implementation. We decided not to proceed because it is not workable for us. Anything we want to use requires complete customization. It's not a matt...
What do you like most about Microsoft Dynamics GP?
The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations.
What is your experience regarding pricing and costs for Microsoft Dynamics GP?
D365 BC licensing SAAS model with subscription ranging $70/User/Month.
What needs improvement with Microsoft Dynamics GP?
The version upgrading can be better. The process of moving from one version to the next can be improved. There are certain aspects that they don't support when they move to higher versions, but man...
 

Also Known As

Epicor SaaS ERP
Dynamics GP, MS Dynamics GP
 

Overview

 

Sample Customers

Information Not Available
Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall
Find out what your peers are saying about Epicor ERP vs. Microsoft Dynamics GP and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.