Epicor ERP vs Microsoft Dynamics GP comparison

Epicor and Microsoft are both solutions in the ERP category. Epicor is ranked #13 with an average rating of 6.9, while Microsoft is ranked #16 with an average rating of 8.7. Epicor holds a 2.6% mindshare in ERP, compared to Microsoft’s 1.4% mindshare. Additionally, 83% of Epicor users are willing to recommend the solution, compared to 88% of Microsoft users who would recommend it.

Epicor ERP

Read 19 Epicor ERP reviews

3,703 Views
3,592 Comparison Views

83% willing to recommend

Microsoft Dynamics GP

Read 25 Microsoft Dynamics GP reviews

1,880 Views
1,805 Comparison Views

88% willing to recommend

Epicor ERP

Microsoft Dynamics GP

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

Microsoft Dynamics GP and Epicor ERP are leaders in the enterprise resource planning category. Dynamics GP holds an advantage with its strong financial management capabilities, whereas Epicor ERP excels in manufacturing and distribution.

Features: Microsoft Dynamics GP offers robust financial management, efficient reporting, and user-friendly navigation, appealing to finance-focused companies. Epicor ERP provides strong manufacturing execution, comprehensive supply chain management, and robust customer relationship management, catering to businesses with complex production needs.

Room for Improvement: Microsoft Dynamics GP could enhance its scalability, expand its feature set beyond financials, and simplify integration with other software solutions. Epicor ERP might improve its user interface for easier navigation, streamline its setup process, and offer more transparent pricing models.

Ease of Deployment and Customer Service: Microsoft Dynamics GP allows both on-premise and hosted deployment options, facilitating quick implementation. It offers solid customer support. Epicor ERP’s cloud-based deployment is flexible, ideal for growing businesses, with praised customer service for its consultative approach assisting technology leverage.

Pricing and ROI: Microsoft Dynamics GP often requires a lower initial investment, making it attractive for small to mid-sized businesses, with high ROI due to efficient financial processes. Epicor ERP has higher upfront costs due to its extensive features and cloud model, offering long-term value with scalability and integration benefits.

To learn more, read our detailed Epicor ERP vs. Microsoft Dynamics GP Report (Updated: April 2026).

Buyer's Guide

Epicor ERP vs. Microsoft Dynamics GP

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Epicor ERP

Ranking in ERP

13th

Average Rating

7.4

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Dynamics GP

Ranking in ERP

16th

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the ERP category, the mindshare of Epicor ERP is 2.6%, down from 3.5% compared to the previous year. The mindshare of Microsoft Dynamics GP is 1.4%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP Mindshare Distribution
Product	Mindshare (%)
Epicor ERP	2.6%
Microsoft Dynamics GP	1.4%
Other	96.0%

ERP

Featured Reviews

Khalid Jalal

Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)

Requires extensive customization and fails to meet manufacturing needs

My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.

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reviewer2723988

Executive Director, Digital & Technology at a tech consulting company with 5,001-10,000 employees

Integration and flexibility deliver outstanding business experiences with innovative platforms enhancements

Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems. If they want to expand beyond mid-cap and enter the large-cap market, they need to consider balance and provide more customizability. This includes extending process flows through more APIs and building a more modular architecture with granular backend exposed via API. The process layer should allow clients to customize while invoking back-office APIs. The general perception positions Microsoft Dynamics GP in the middle of the market. Systems such as NetSuite and ServiceNow occupy the lower category, providing narrow use cases. Microsoft Dynamics GP offers more breadth and out-of-the-box capabilities at a slightly higher price point. At the top end, SAP, Oracle, and Salesforce offer extensive customizability at a premium price, suitable for large organizations with multiple transactions and customers. Microsoft Dynamics GP currently occupies a favorable position in the middle segment with limited competition.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."

"The product enables users to customize their dashboards and reports."

"I have seen companies triple their business using Epicor in just a few years."

"Dashboards and Business Activity Query are very useful."

"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."

"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."

"For the past two years, my focus has been fully on Epicor ERP, and there are many new features which we did not deploy in our platform."

"The positive impacts I see from Epicor ERP include operational efficiency and productivity improvement; these are the two major things, and the major benefit is the data discipline and the usage of data in a meaningful way."

More Epicor ERP pros

"Microsoft Dynamics GP has supported our compliance with industry regulations completely."

"The initial setup was very easy; you do not need a lot of technical in-depth knowledge to handle the implementation, and the stability is reliable."

"Snowflake's ability to handle large queries efficiently is very beneficial, unlike other databases which can take a significant amount of time for similar tasks."

"It's enhanced by a subscription billing add-on, to efficiently automate billing and invoicing, particularly due to our substantial customer database."

"The system is easy to customize and has user-friendly access. "

"We have not encountered any noteworthy scalability issues; it’s a matter of increasing the power of the servers and hardware/software that it runs on."

"It helps to streamline and automate their accounting processes."

"The most valuable feature is financial control. The accounting aspect allows us to manage our clients and payments."

More Microsoft Dynamics GP pros

Cons

"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."

"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."

"In the newer version of Epicor ERP, it's very difficult to find out that tracing."

"There needs to be a better POS. Epicor offers a third-party POS which is expensive."

"The tool should provide a better user interface."

"I would like to see a better reporting tool; it is hard to use right now because it has a lot of customizations, and we are having issues pulling the reports."

"There are some glitches in Epicor ERP."

"The support rates at 50% because most of the time the support team needs to relearn the processes, especially when a new person is assigned."

More Epicor ERP cons

"It still can be improved in web-based and build reporting."

"Not quite all the reports are fully exportable to Excel."

"With payroll, the payroll that they have offers US or Canadian tax. However, here, our tax payments are different from the US and Canada. It is very difficult to put in our tax tables."

"It still can be improved in web-based and build reporting. "

"There should also be extra redundancy when posting to modules. We use different sets of books such as CashBook and CheckBooks therefore if I select the wrong one the solution allows the transaction to just pass without warning."

"Not quite all the reports are fully exportable to Excel."

"Continuity between modules: Keystroke functionality is not consistent."

"The issue we're encountering is that it's primarily designed for independent installations and not initially structured as a cloud-based solution, which has led to challenges with connectivity."

More Microsoft Dynamics GP cons

Pricing and Cost Advice

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."

"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."

"User support could be improved as well, as the consultant charges are very high."

"Epicor ERP is an expensive solution."

"The initial cost may be a bit high, but the maintenance cost is lower."

"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."

"We evaluated some local products, because of the pricing, but this product has better features and support."

"Its pricing and licensing are high. Of course, we all know that it is Microsoft."

"It is an affordable solution."

"For us, in our local currency, it costs us around 5 million Botswanan Pulas a year. It's quite a lot of money."

"The solution's price is steep."

"I think the tool is competitively priced and it's more of a one-time investment with a low annual renewal fee."

"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."

"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."

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Top Industries

By visitors reading reviews

Manufacturing Company

20%

Computer Software Company

Healthcare Company

Outsourcing Company

Construction Company

21%

Manufacturing Company

Financial Services Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	4
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	10

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?

My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...

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What needs improvement with Epicor ERP?

I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...

See all answers

What is your primary use case for Epicor ERP?

My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...

See all answers

What is your experience regarding pricing and costs for Microsoft Dynamics GP?

D365 BC licensing SAAS model with subscription ranging $70/User/Month.

See all answers

What needs improvement with Microsoft Dynamics GP?

See all answers

What is your primary use case for Microsoft Dynamics GP?

I have implemented Microsoft Dynamics GP in commercial and public sector organizations. In commercial pharma life sciences, Salesforce Veeva implementation supports commercial organizations doing p...

See all answers

Comparisons

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Compared 8% of the time

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Product Reports

Buyer's Guide

Epicor ERP

May 2026

Download Epicor ERP product report

Buyer's Guide

Microsoft Dynamics GP

April 2026

Download Microsoft Dynamics GP product report

Also Known As

Epicor SaaS ERP

Dynamics GP, MS Dynamics GP

Overview

Epicor ERP streamlines manufacturing management with effective production planning, process automation, and comprehensive integration, offering detailed reporting and real-time analytics.

Epicor ERP delivers ease of use with its powerful APIs and flexible customization options tailored for manufacturing needs. It efficiently manages finance, supply chain, production, planning, and procurement. Despite its complexity, especially in component interaction, and challenges with localization and support response times, Epicor ERP enhances production planning and process automation, ensuring accurate, visible reporting. It does require customization, but its capabilities in job management, quality control, and supply chain management are noteworthy, making it a preferred choice for mid-sized and small enterprises in manufacturing.

What are Epicor ERP's key features?

Ease of Use: Designed for simple navigation and operation.
Powerful APIs: Enables smooth integration with other applications.
Real-Time Analytics: Provides instant insights and data-driven decision-making.
Detailed Reporting: Offers comprehensive reports for various roles.
Customization Flexibility: Adapts to diverse manufacturing requirements.

What benefits should users look for?

Streamlined Operations: Integrates processes from finance to production.
Improved Decision-Making: Leverages real-time analytics and reporting.
Enhanced Planning: Optimizes production planning and scheduling.
Increased Efficiency: Automates processes and reduces errors.
Customizable Solutions: Tailors operations to specific manufacturing needs.

Epicor ERP finds application predominantly in manufacturing, focusing on operations management. Utilized across different versions and industries, including trading and distribution, it addresses finance, supply chain, and production challenges. Companies often need extensive customization, making it suited for mid-sized and small manufacturing enterprises.

Epicor

Microsoft Dynamics GP is a comprehensive business management solution providing financial control, accounting features, and extensive reporting. It is built to support small to midsize companies offering reliable stability and simplicity in setup.

Microsoft Dynamics GP integrates with Microsoft Office and supports a range of business operations including financials, sales, and inventory management. Despite its strong functionality in financial reporting and analytics, it faces challenges with its outdated interface and limited cloud capabilities. Companies can enhance the system's functionality through Power Apps and Power Platform alongside third-party add-ons. While it is known for its financial stability and user-friendly navigation, improving integration and scalability remains a priority.

What are some key features?

Financial Control: Strong capabilities in accounting and compliance support.
Extensive Reporting: Provides customizable reporting and analytics options.
Integration: Seamlessly connects with Microsoft Office and other systems.
Core Modules: Includes financials, sales, inventory management, and analytics.
Customization: Offers customizable solutions with third-party add-ons.

What benefits do businesses expect?

Reliable Stability: Offers easy setup and dependable performance.
User Navigation: Known for user-friendly interfaces.
Supportive Community: Access a strong network for guidance and collaboration.
Data Accuracy: Enhance data management with Smart Place features.

Many companies use Microsoft Dynamics GP as their primary accounting and financial management platform, supporting accounts payable, receivable, payroll, and inventory management. The integration capabilities allow it to serve as an ERP for small to midsize entities, facilitating additional functionalities in logistics, HR, warehouse operations, and more.

Microsoft

Sample Customers

Information Not Available

Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall

Buyer's Guide

Epicor ERP vs. Microsoft Dynamics GP

April 2026

Free Report: Epicor ERP vs. Microsoft Dynamics GP

Find out what your peers are saying about Epicor ERP vs. Microsoft Dynamics GP and other solutions. Updated: April 2026.

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