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Epicor ERP vs Odoo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Epicor ERP's ROI varies, with success linked to preparation, offering quick gains or longer-term benefits in efficiency and profitability.
Sentiment score
8.1
Odoo offers high ROI with affordability, automation, efficiency, and noticeable cost savings despite a slight learning curve.
It continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products.
We have saved the equivalent of three or four man-days a week across the business.
Currently, I manage those tasks independently, which is a significant cost-saving measure for my small business.
 

Customer Service

Sentiment score
7.8
Epicor ERP offers average customer service, with quick response for simple issues but struggles with complex problems and feedback processes.
Sentiment score
6.2
Odoo's customer service is praised but needs faster, personalized support; ratings average six to seven out of ten.
Epicor's support is strong with extensive self-help options.
The technical support is good and rated eight.
Technical support from Odoo is available and eager to help.
 

Scalability Issues

Sentiment score
7.6
Epicor ERP scales efficiently for businesses of various sizes, supporting seamless multi-company operations and diverse user requirements.
Sentiment score
7.6
Odoo is a scalable, cloud-based solution praised for flexibility, integration ease, and suitability for mid-to-large enterprises.
Epicor ERP scales extremely well, allowing for multi-company and multi-plant operations.
I rate the scalability of Odoo as eight to nine out of ten.
 

Stability Issues

Sentiment score
8.8
Epicor ERP's recent versions are highly stable, despite past issues and ongoing bugs, with improved performance since version 10.2.
Sentiment score
8.1
Odoo is highly stable, with minimal issues, reliable performance, and strong data integrity in diverse environments and industries.
Stability is very important because any software that supports your business must be available consistently.
 

Room For Improvement

Epicor ERP struggles with integration, UI, and HR depth, requiring enhancements in automation, AI, and training for users.
Odoo could improve customization, support, scalability, integrations, mobile apps, documentation, and expand modules and cost-effective solutions.
Odoo's documentation needs improvement, as there are areas that are not well-documented.
 

Setup Cost

Epicor ERP costs are variable, with initial costs around $110,000, but offers value and flexibility in licensing and setup.
Odoo offers a cost-effective ERP solution for SMEs with flexible pricing, despite potential costs increasing with more users.
We are satisfied with the pricing and anticipate savings of seventeen percent across the organization.
Epicor ERP is value-conscious in pricing, offering more compared to competitors.
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle.
 

Valuable Features

Epicor ERP provides customizable, user-friendly tools for manufacturing with integration capabilities, real-time analytics, and comprehensive industry functionality.
Odoo is a versatile, cost-effective open-source platform with customizable modules and user-friendly integration for comprehensive business management.
The real-time analytics support decision-making by using dashboards to manage insights for roles throughout the company, including production, finance, sales, and purchasing.
The most significant features of Epicor ERP for our business process are quality control and supply chain management.
The CRM and sales tools are highly effective, with customizable proposal templates aiding client interactions.
 

Categories and Ranking

Epicor ERP
Ranking in ERP
11th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Odoo
Ranking in ERP
8th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
34
Ranking in other categories
CRM (7th)
 

Mindshare comparison

As of May 2025, in the ERP category, the mindshare of Epicor ERP is 3.7%, up from 2.4% compared to the previous year. The mindshare of Odoo is 3.4%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Bill Hart - PeerSpot reviewer
Improved quality and supply chain management has boosted stock control
We mainly use Epicor ERP for stock control The most significant features of Epicor ERP for our business process are quality control and supply chain management. AI and additional improvements could be made. I have been using Epicor ERP for more than seven months. The deployment was done…
ThomasPetrou - PeerSpot reviewer
Integration across functionalities has streamlined business operations and improved cost efficiency
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
10%
Healthcare Company
7%
Construction Company
6%
Computer Software Company
15%
Manufacturing Company
12%
Comms Service Provider
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Epicor ERP is value-conscious in pricing, offering more compared to competitors. Although there are cheaper systems available, Epicor competes well on price.
What needs improvement with Epicor ERP?
There are areas for improvement in human resources within Epicor ERP's cloud environment; although strong, these areas could be enhanced.
What is your primary use case for Epicor ERP?
We use Epicor ERP ( /products/epicor-erp-reviews ) for the full suite of ERP functions, including finance to supply chain, manufacturing, purchasing, and quality.
What do you like most about Odoo?
The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...
What is your experience regarding pricing and costs for Odoo?
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...
What needs improvement with Odoo?
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not imm...
 

Comparisons

 

Also Known As

Epicor SaaS ERP
No data available
 

Overview

Find out what your peers are saying about Epicor ERP vs. Odoo and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.