Odoo vs SuiteCRM comparison

Odoo and SuiteCRM are both solutions in the CRM category. Odoo is ranked #14 with an average rating of 8.0, while SuiteCRM is ranked #44 with an average rating of 7.0. Odoo holds a 1.5% mindshare in CRM, compared to SuiteCRM’s 0.5% mindshare. Additionally, 96% of Odoo users are willing to recommend the solution, compared to 100% of SuiteCRM users who would recommend it.

Odoo

Read 34 Odoo reviews

4,267 Views
2,432 Comparison Views

96% willing to recommend

SuiteCRM

Read 1 SuiteCRM review

699 Views
699 Comparison Views

100% willing to recommend

Odoo

SuiteCRM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Odoo and SuiteCRM based on real PeerSpot user reviews.

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Buyer's Guide

CRM

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Odoo

Ranking in CRM

14th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

ERP (15th)

SuiteCRM

Ranking in CRM

44th

Average Rating

7.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the CRM category, the mindshare of Odoo is 1.5%, down from 4.5% compared to the previous year. The mindshare of SuiteCRM is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
Odoo	1.5%
SuiteCRM	0.5%
Other	98.0%

CRM

Featured Reviews

ThomasPetrou

Consultant at Mazi4u

Integration across functionalities has streamlined business operations and improved cost efficiency

Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.

Read full review

JorgeValenzuela

Owner at CPSTECH

Provides valuable reporting tools, but the user interfaces could be simplified

I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting The product's most valuable feature is the ease of obtaining information to make decisions. The platform's user interfaces could be simplified. I have been using SuiteCRM for five…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Odoo is flexible and serves us quite well. Its interface has improved."

"We find manufacturing and stock quite useful, as well as the CRM to be the most valuable features."

"What I appreciate most about this solution is its ease of customization compared to other products. Odoo is straightforward and simpler to customize. Additionally, it offers stability by decentralizing the entire ERP with multiple products, making management and support more efficient. Moreover, the availability of talent in India is a key advantage, as the salaries for Odoo professionals are relatively lower than SAP or Oracle ERP professionals. This makes it easier for us to find suitable talent for projects seamlessly."

"Odoo is a cost-effective tool for performing core ERP functions, such as inventory management. It's also good for manufacturing use cases."

"I like the helpdesk module, and I like the simplicity of integration among their modules. All the modules are very well integrated, and you can move among the modules in an easy way."

"It's convenient that we have an all-in-one holistic solution."

"Odoo is user-friendly. It's the first solution we tried, so we find it easy to use."

"The product is stable...The product is scalable."

More Odoo pros

"The product's most valuable feature is the ease of obtaining information to make decisions."

Cons

"Odoo could improve its newsletters and social media campaign features, which currently feel a bit weak."

"The solution lacks local API support. Also, it lacks some database integration platforms. In short, it lacks an API integration platform."

"Odoo provides their apps on mobile, but it is not good enough, especially for my clients."

"There is a lack of resources for specialized Odoo professionals."

"The user interface is not the best."

"There are features that cannot be opened in the community edition and from a user perspective."

"The sales model is not the best, and it lacks certain features."

"Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country."

More Odoo cons

"The platform's user interfaces could be simplified."

Pricing and Cost Advice

"I would rate the price as a one out of ten, with ten being the most expensive."

"Odoo is an open-source tool. I don't have to pay for it."

"The cost is expensive but cheaper than some other competitors."

"There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country."

"The pricing is quite affordable, especially when compared to other products, making it a cost-effective choice."

"Odoo is straightforward in terms of costs. You pay the vendor for both the software and implementation. We selected one of the twelve certified vendors for implementation in our local area, opting for the vendor named Four Zero Five."

"Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."

"Odoo is cheap compared to competitors."

More Odoo pricing and cost advice

"The product's initial price is quite low, around $100 for a fixed deployment."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

11%

Comms Service Provider

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	6

No data available

Questions from the Community

What do you like most about Odoo?

The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...

See all answers

What is your experience regarding pricing and costs for Odoo?

The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...

See all answers

What needs improvement with Odoo?

See all answers

What is your experience regarding pricing and costs for SuiteCRM?

The product's initial price is quite low, around $100 for a fixed deployment. For ongoing support, there is an additional $50 charge per instance.

See all answers

What needs improvement with SuiteCRM?

The platform's user interfaces could be simplified.

See all answers

What is your primary use case for SuiteCRM?

I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting.

See all answers

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Product Reports

Buyer's Guide

Odoo

March 2026

Download Odoo product report

Buyer's Guide

CRM

March 2026

Download SuiteCRM product report

Overview

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Odoo

SuiteCRM is a powerful open-source CRM platform, providing a 360-degree view of customers and business interactions. Ideal for businesses of all sizes, it offers scalability and customization, allowing users to adapt it to diverse organizational needs. With features like sales management, marketing automation, customer service, project management, and robust reporting, SuiteCRM ensures comprehensive business management. Its cost-effectiveness, with lower licensing costs compared to proprietary CRM solutions, makes it an attractive choice. The platform is community-driven, benefiting from a large and active community that provides ongoing support, bug fixes, and updates. Businesses can leverage SuiteCRM to enhance customer relationships, boost sales and revenue, improve productivity, and enjoy greater flexibility through tailored customization.

Find out what your peers are saying about Microsoft, Salesforce, Zoho and others in CRM. Updated: March 2026.

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