Odoo vs SuiteCRM comparison

Odoo and SalesAgility are both solutions in the CRM category. Odoo is ranked #7 with an average rating of 7.8, while SalesAgility is ranked #40 with an average rating of 7.0. Odoo holds a 4.5% mindshare in CRM, compared to SalesAgility’s 0.6% mindshare. Additionally, 96% of Odoo users are willing to recommend the solution, compared to 100% of SalesAgility users who would recommend it.

Odoo

Read 34 Odoo reviews

3,299 Views
1,485 Comparison Views

96% willing to recommend

SuiteCRM

Read 1 SuiteCRM review

241 Views
241 Comparison Views

100% willing to recommend

Odoo

SuiteCRM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Odoo and SuiteCRM based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: August 2025).

Buyer's Guide

CRM

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Odoo

Ranking in CRM

7th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

ERP (9th)

SuiteCRM

Ranking in CRM

40th

Average Rating

7.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the CRM category, the mindshare of Odoo is 4.5%, up from 3.0% compared to the previous year. The mindshare of SuiteCRM is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

ThomasPetrou

Consultant at Mazi4u

Integration across functionalities has streamlined business operations and improved cost efficiency

Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.

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JorgeValenzuela

Owner at CPSTECH

Provides valuable reporting tools, but the user interfaces could be simplified

I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting The product's most valuable feature is the ease of obtaining information to make decisions. The platform's user interfaces could be simplified. I have been using SuiteCRM for five…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Odoo is widespread in a lot of different industries, and the most powerful feature of Odoo in the manufacturing industry is the forecast."

"It is a stable platform."

"The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email marketing, and more, which can greatly benefit businesses."

"The most valuable feature of Odoo is the integration it provides and the many modules available."

"The most beneficial feature of Odoo is its wide community and store, allowing users to purchase solutions and resolve any problems quickly."

"I like the helpdesk module, and I like the simplicity of integration among their modules. All the modules are very well integrated, and you can move among the modules in an easy way."

"The product is stable...The product is scalable."

"With Odoo, being open source is advantageous because we have access to the source code for whatever we develop. This gives us the flexibility to make additions, deletions, or modifications according to our needs without any restrictions. There are no predefined formats that limit our customization options."

More Odoo pros

"The product's most valuable feature is the ease of obtaining information to make decisions."

Cons

"The price of the solution could be reduced to improve the overall offering."

"The most valuable feature of Odoo is the fingerprint feature."

"It has been difficult to adapt to continuous changes, you have to understand what is new and what is changing in less than twelve months. You can take advantage of the new features, but you have to research them to be able to implement them."

"There is room for improvement in Odoo, especially in enhancing its reporting capabilities."

"Odoo's documentation needs improvement, as there are areas that are not well-documented."

"Odoo's automation and workflow design tools could be better. It has some limitations compared to other ERP solutions like SAP. You should have the option to design workflows in order using BPM diagrams and tools that make it more versatile in terms of adapting to any workflow through low code."

"I'm uncertain because each year they release a new version with improvements. However, one area that needs significant enhancement is the website, particularly the modern core website. While there's an approach similar to WordPress, it is quite basic at the moment. Besides that, particularly with the POS solutions, we identified potential security issues. This is due to the storage of information on cookies or similar sessions. In cases of Internet-related issues, there's a vulnerability where data might be compromised. The system uses temporary storage until the internet connection is restored, and then it pushes the data to the server or database. This poses a risk, especially in point-of-sale systems, where there could be vulnerabilities for data modification or alteration by unauthorized individuals."

"Odoo could improve its newsletters and social media campaign features, which currently feel a bit weak."

More Odoo cons

"The platform's user interfaces could be simplified."

Pricing and Cost Advice

"The price of the solution depends on the use case. However, it can be expensive and we are paying annually."

"The pricing is quite affordable, especially when compared to other products, making it a cost-effective choice."

"Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."

"Odoo is an open-source tool. I don't have to pay for it."

"On a scale from one to ten, where one means high price, and ten means low price, I rate Odoo's pricing a five or six out of ten."

"There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country."

"It is very affordable for any type of business. And this is one of the main advantages of Odoo. Small businesses can subscribe and this is a very good feature."

"The cost is expensive but cheaper than some other competitors."

More Odoo pricing and cost advice

"The product's initial price is quite low, around $100 for a fixed deployment."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

12%

Comms Service Provider

Educational Organization

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Odoo?

The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...

See all answers

What is your experience regarding pricing and costs for Odoo?

The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...

See all answers

What needs improvement with Odoo?

See all answers

What is your experience regarding pricing and costs for SuiteCRM?

The product's initial price is quite low, around $100 for a fixed deployment. For ongoing support, there is an additional $50 charge per instance.

See all answers

What needs improvement with SuiteCRM?

The platform's user interfaces could be simplified.

See all answers

What is your primary use case for SuiteCRM?

I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting.

See all answers

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Product Reports

Buyer's Guide

Odoo

August 2025

Download Odoo product report

Buyer's Guide

CRM

August 2025

Download SuiteCRM product report

Overview

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Odoo

SuiteCRM is a powerful open-source CRM platform, providing a 360-degree view of customers and business interactions. Ideal for businesses of all sizes, it offers scalability and customization, allowing users to adapt it to diverse organizational needs. With features like sales management, marketing automation, customer service, project management, and robust reporting, SuiteCRM ensures comprehensive business management. Its cost-effectiveness, with lower licensing costs compared to proprietary CRM solutions, makes it an attractive choice. The platform is community-driven, benefiting from a large and active community that provides ongoing support, bug fixes, and updates. Businesses can leverage SuiteCRM to enhance customer relationships, boost sales and revenue, improve productivity, and enjoy greater flexibility through tailored customization.

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