Odoo vs SuiteCRM comparison

Odoo and SuiteCRM are both solutions in the CRM category. Odoo is ranked #14 with an average rating of 8.0, while SuiteCRM is ranked #44 with an average rating of 7.0. Odoo holds a 1.5% mindshare in CRM, compared to SuiteCRM’s 0.5% mindshare. Additionally, 96% of Odoo users are willing to recommend the solution, compared to 100% of SuiteCRM users who would recommend it.

Odoo

Read 34 Odoo reviews

4,267 Views
2,432 Comparison Views

96% willing to recommend

SuiteCRM

Read 1 SuiteCRM review

699 Views
699 Comparison Views

100% willing to recommend

Odoo

SuiteCRM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Odoo and SuiteCRM based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: March 2026).

Buyer's Guide

CRM

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Odoo

Ranking in CRM

14th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

ERP (15th)

SuiteCRM

Ranking in CRM

44th

Average Rating

7.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the CRM category, the mindshare of Odoo is 1.5%, down from 4.5% compared to the previous year. The mindshare of SuiteCRM is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
Odoo	1.5%
SuiteCRM	0.5%
Other	98.0%

CRM

Featured Reviews

ThomasPetrou

Consultant at Mazi4u

Integration across functionalities has streamlined business operations and improved cost efficiency

Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.

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JorgeValenzuela

Owner at CPSTECH

Provides valuable reporting tools, but the user interfaces could be simplified

I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting The product's most valuable feature is the ease of obtaining information to make decisions. The platform's user interfaces could be simplified. I have been using SuiteCRM for five…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Odoo operates on a subscription-based model, ensuring access to the most up-to-date version at all times."

"All modules in Odoo are integrated together, providing seamless transitions across various functionalities."

"Odoo is a cloud-based SaaS system, which is better than having the program on the desktop."

"The most valuable feature of Odoo is the integration it provides and the many modules available."

"The most advantageous aspect is that with minimal customization, a company can be automated within a span of two to three months."

"Odoo is highly scalable."

"It is a scalable solution...The product's initial setup phase was easy."

"Odoo's setup phase is easy."

More Odoo pros

"The product's most valuable feature is the ease of obtaining information to make decisions."

Cons

"The customization and technical support are not great."

"Odoo can invest in improvements, considering areas like AI and ML, where there are shortcomings."

"The authorization management needs to be improved."

"Odoo's automation and workflow design tools could be better. It has some limitations compared to other ERP solutions like SAP. You should have the option to design workflows in order using BPM diagrams and tools that make it more versatile in terms of adapting to any workflow through low code."

"There is a lack of resources for specialized Odoo professionals."

"The most valuable feature of Odoo is the fingerprint feature."

"It's too early to make a definitive statement about Odoo as we are currently in the implementation stages. Once the implementation is complete and the system is up and running, we'll be able to provide feedback on its effectiveness and suitability for our needs. The implementation is very straightforward, and the system is easy to operate, similar to working with a spreadsheet. If there's one thing that could significantly enhance the system, it would be incorporating more AI capabilities."

"The performance can be slightly improved for the customization interface."

More Odoo cons

"The platform's user interfaces could be simplified."

Pricing and Cost Advice

"The solution's licensing costs are low compared to its competitors."

"I would rate the price as a one out of ten, with ten being the most expensive."

"Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."

"The cost is expensive but cheaper than some other competitors."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Odoo's pricing a six out of ten."

"They offer three packages – free, standard, and custom."

"There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country."

"On a scale from one to ten, where one means high price, and ten means low price, I rate Odoo's pricing a five or six out of ten."

More Odoo pricing and cost advice

"The product's initial price is quite low, around $100 for a fixed deployment."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

11%

Comms Service Provider

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	6

No data available

Questions from the Community

What do you like most about Odoo?

The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...

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What is your experience regarding pricing and costs for Odoo?

The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...

See all answers

What needs improvement with Odoo?

See all answers

What is your experience regarding pricing and costs for SuiteCRM?

The product's initial price is quite low, around $100 for a fixed deployment. For ongoing support, there is an additional $50 charge per instance.

See all answers

What needs improvement with SuiteCRM?

The platform's user interfaces could be simplified.

See all answers

What is your primary use case for SuiteCRM?

I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting.

See all answers

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Product Reports

Buyer's Guide

Odoo

March 2026

Download Odoo product report

Buyer's Guide

CRM

March 2026

Download SuiteCRM product report

Overview

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Odoo

SuiteCRM is a powerful open-source CRM platform, providing a 360-degree view of customers and business interactions. Ideal for businesses of all sizes, it offers scalability and customization, allowing users to adapt it to diverse organizational needs. With features like sales management, marketing automation, customer service, project management, and robust reporting, SuiteCRM ensures comprehensive business management. Its cost-effectiveness, with lower licensing costs compared to proprietary CRM solutions, makes it an attractive choice. The platform is community-driven, benefiting from a large and active community that provides ongoing support, bug fixes, and updates. Businesses can leverage SuiteCRM to enhance customer relationships, boost sales and revenue, improve productivity, and enjoy greater flexibility through tailored customization.

Find out what your peers are saying about Microsoft, Salesforce, Zoho and others in CRM. Updated: March 2026.

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