Odoo vs SuiteCRM comparison

Odoo and SuiteCRM are both solutions in the CRM category. Odoo is ranked #11 with an average rating of 7.9, while SuiteCRM is ranked #42 with an average rating of 7.0. Odoo holds a 1.5% mindshare in CRM, compared to SuiteCRM’s 0.5% mindshare. Additionally, 96% of Odoo users are willing to recommend the solution, compared to 100% of SuiteCRM users who would recommend it.

Odoo

Read 34 Odoo reviews

3,711 Views
2,041 Comparison Views

96% willing to recommend

SuiteCRM

Read 1 SuiteCRM review

585 Views
585 Comparison Views

100% willing to recommend

Odoo

SuiteCRM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Odoo and SuiteCRM based on real PeerSpot user reviews.

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Buyer's Guide

CRM

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Odoo

Ranking in CRM

11th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

ERP (12th)

SuiteCRM

Ranking in CRM

42nd

Average Rating

7.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the CRM category, the mindshare of Odoo is 1.5%, down from 4.1% compared to the previous year. The mindshare of SuiteCRM is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
Odoo	1.5%
SuiteCRM	0.5%
Other	98.0%

CRM

Featured Reviews

ThomasPetrou

Consultant at Mazi4u

Integration across functionalities has streamlined business operations and improved cost efficiency

Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.

Read full review

JorgeValenzuela

Owner at CPSTECH

Provides valuable reporting tools, but the user interfaces could be simplified

I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting The product's most valuable feature is the ease of obtaining information to make decisions. The platform's user interfaces could be simplified. I have been using SuiteCRM for five…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is easy to use."

"Odoo's setup phase is easy."

"What I appreciate most about this solution is its ease of customization compared to other products. Odoo is straightforward and simpler to customize. Additionally, it offers stability by decentralizing the entire ERP with multiple products, making management and support more efficient. Moreover, the availability of talent in India is a key advantage, as the salaries for Odoo professionals are relatively lower than SAP or Oracle ERP professionals. This makes it easier for us to find suitable talent for projects seamlessly."

"The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email marketing, and more, which can greatly benefit businesses."

"The most advantageous aspect is that with minimal customization, a company can be automated within a span of two to three months."

"Odoo is open source, so we can develop it and adjust it to our requirements. It's easy to work with."

"Odoo is a cost-effective tool for performing core ERP functions, such as inventory management. It's also good for manufacturing use cases."

"With Odoo, being open source is advantageous because we have access to the source code for whatever we develop. This gives us the flexibility to make additions, deletions, or modifications according to our needs without any restrictions. There are no predefined formats that limit our customization options."

More Odoo pros

"The product's most valuable feature is the ease of obtaining information to make decisions."

Cons

"Odoo provides their apps on mobile, but it is not good enough, especially for my clients."

"Odoo has room for improvement in industry-specific features."

"The performance can be slightly improved for the customization interface."

"Odoo's documentation needs improvement, as there are areas that are not well-documented."

"The user interface is not the best."

"The tool needs to improve its scalability."

"The authorization management needs to be improved."

"Odoo's documentation needs improvement, as there are areas that are not well-documented."

More Odoo cons

"The platform's user interfaces could be simplified."

Pricing and Cost Advice

"The pricing is quite affordable, especially when compared to other products, making it a cost-effective choice."

"It is very affordable for any type of business. And this is one of the main advantages of Odoo. Small businesses can subscribe and this is a very good feature."

"Odoo is an open-source tool. I don't have to pay for it."

"There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Odoo's pricing a six out of ten."

"On a scale from one to ten, where one means high price, and ten means low price, I rate Odoo's pricing a five or six out of ten."

"They offer three packages – free, standard, and custom."

"The solution's licensing costs are low compared to its competitors."

More Odoo pricing and cost advice

"The product's initial price is quite low, around $100 for a fixed deployment."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

11%

Comms Service Provider

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	5

No data available

Questions from the Community

What do you like most about Odoo?

The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...

See all answers

What is your experience regarding pricing and costs for Odoo?

The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...

See all answers

What needs improvement with Odoo?

See all answers

What is your experience regarding pricing and costs for SuiteCRM?

The product's initial price is quite low, around $100 for a fixed deployment. For ongoing support, there is an additional $50 charge per instance.

See all answers

What needs improvement with SuiteCRM?

The platform's user interfaces could be simplified.

See all answers

What is your primary use case for SuiteCRM?

I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting.

See all answers

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Compared 6% of the time

Microsoft Dynamics 365 Business Central vs Odoo

Compared 4% of the time

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Compared 35% of the time

Bitrix24 vs SuiteCRM

Compared 31% of the time

Salesforce Sales Cloud vs SuiteCRM

Compared 15% of the time

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Product Reports

Buyer's Guide

Odoo

January 2026

Download Odoo product report

Buyer's Guide

CRM

January 2026

Download SuiteCRM product report

Overview

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Odoo

SuiteCRM is a powerful open-source CRM platform, providing a 360-degree view of customers and business interactions. Ideal for businesses of all sizes, it offers scalability and customization, allowing users to adapt it to diverse organizational needs. With features like sales management, marketing automation, customer service, project management, and robust reporting, SuiteCRM ensures comprehensive business management. Its cost-effectiveness, with lower licensing costs compared to proprietary CRM solutions, makes it an attractive choice. The platform is community-driven, benefiting from a large and active community that provides ongoing support, bug fixes, and updates. Businesses can leverage SuiteCRM to enhance customer relationships, boost sales and revenue, improve productivity, and enjoy greater flexibility through tailored customization.

Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: January 2026.

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