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Odoo vs SuiteCRM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Odoo
Ranking in CRM
13th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
34
Ranking in other categories
ERP (15th)
SuiteCRM
Ranking in CRM
54th
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the CRM category, the mindshare of Odoo is 1.5%, down from 1.9% compared to the previous year. The mindshare of SuiteCRM is 0.4%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Odoo1.5%
SuiteCRM0.4%
Other98.1%
CRM
 

Featured Reviews

ThomasPetrou - PeerSpot reviewer
Consultant at Mazi4u
Integration across functionalities has streamlined business operations and improved cost efficiency
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 19, it appears they are aware and have begun addressing some of these concerns.
JV
Owner at CPSTECH
Provides valuable reporting tools, but the user interfaces could be simplified
I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting The product's most valuable feature is the ease of obtaining information to make decisions. The platform's user interfaces could be simplified.  I have been using SuiteCRM for five…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Odoo is widespread in a lot of different industries, and the most powerful feature of Odoo in the manufacturing industry is the forecast."
"Odoo is a cloud-based SaaS system, which is better than having the program on the desktop."
"The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email marketing, and more, which can greatly benefit businesses."
"Odoo is open source, so we can develop it and adjust it to our requirements. It's easy to work with."
"It is scalable, and because it is on cloud, we can have as many users as we want."
"I like the helpdesk module, and I like the simplicity of integration among their modules. All the modules are very well integrated, and you can move among the modules in an easy way."
"The solution is easy to use."
"What I find the most valuable about Odoo is its simplicity."
"The product's most valuable feature is the ease of obtaining information to make decisions."
 

Cons

"Odoo's automation and workflow design tools could be better. It has some limitations compared to other ERP solutions like SAP. You should have the option to design workflows in order using BPM diagrams and tools that make it more versatile in terms of adapting to any workflow through low code."
"The human resources portion could be improved."
"It's too early to make a definitive statement about Odoo as we are currently in the implementation stages. Once the implementation is complete and the system is up and running, we'll be able to provide feedback on its effectiveness and suitability for our needs. The implementation is very straightforward, and the system is easy to operate, similar to working with a spreadsheet. If there's one thing that could significantly enhance the system, it would be incorporating more AI capabilities."
"Odoo could be better integrated with our warehouse management system."
"There is a lack of resources for specialized Odoo professionals."
"The authorization management needs to be improved."
"Odoo’s asset management, supply chain, and advanced manufacturing should be improved."
"Odoo lacks a complete dashboard, and the reports are basic. The reporting could be improved by adding some graphics."
"The platform's user interfaces could be simplified."
 

Pricing and Cost Advice

"There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country."
"Odoo is cheap compared to competitors."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Odoo's pricing a six out of ten."
"Odoo is straightforward in terms of costs. You pay the vendor for both the software and implementation. We selected one of the twelve certified vendors for implementation in our local area, opting for the vendor named Four Zero Five."
"The solution's licensing costs are low compared to its competitors."
"Currently, we pay around 5000-6,000 USD per month, though I am not sure. We have to pay additionally for maintenance and support."
"The price of the solution depends on the use case. However, it can be expensive and we are paying annually."
"I would rate the price as a one out of ten, with ten being the most expensive."
"The product's initial price is quite low, around $100 for a fixed deployment."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Manufacturing Company
10%
Computer Software Company
9%
Outsourcing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise6
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Odoo?
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...
What needs improvement with Odoo?
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not imm...
What is your primary use case for Odoo?
As a customer, I use Odoo for various purposes in my company, ranging from accounting to sales. I use it as accounting software, CRM, and sales software. I also host my website on it and manage pro...
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Comparisons

 

Overview

Find out what your peers are saying about Zoho, Microsoft, Salesforce and others in CRM. Updated: October 2026.
920,769 professionals have used our research since 2012.