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Odoo vs SuiteCRM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Odoo
Ranking in CRM
14th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
34
Ranking in other categories
ERP (14th)
SuiteCRM
Ranking in CRM
56th
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the CRM category, the mindshare of Odoo is 1.4%, down from 4.5% compared to the previous year. The mindshare of SuiteCRM is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Odoo1.4%
SuiteCRM0.5%
Other98.1%
CRM
 

Featured Reviews

ThomasPetrou - PeerSpot reviewer
Consultant at Mazi4u
Integration across functionalities has streamlined business operations and improved cost efficiency
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.
JV
Owner at CPSTECH
Provides valuable reporting tools, but the user interfaces could be simplified
I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting The product's most valuable feature is the ease of obtaining information to make decisions. The platform's user interfaces could be simplified.  I have been using SuiteCRM for five…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most advantageous aspect is that with minimal customization, a company can be automated within a span of two to three months."
"It is scalable, and because it is on cloud, we can have as many users as we want."
"The most valuable feature of Odoo is the integration it provides and the many modules available."
"Odoo is user-friendly. It's the first solution we tried, so we find it easy to use."
"I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo."
"The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email marketing, and more, which can greatly benefit businesses."
"The most beneficial feature of Odoo is its wide community and store, allowing users to purchase solutions and resolve any problems quickly."
"All modules in Odoo are integrated together, providing seamless transitions across various functionalities."
"The product's most valuable feature is the ease of obtaining information to make decisions."
 

Cons

"Odoo could improve its newsletters and social media campaign features, which currently feel a bit weak."
"Odoo’s asset management, supply chain, and advanced manufacturing should be improved."
"Odoo's documentation needs improvement, as there are areas that are not well-documented."
"The range of choices and functionalities has space for enhancement."
"Odoo can invest in improvements, considering areas like AI and ML, where there are shortcomings."
"There is room for improvement in Odoo, especially in enhancing its reporting capabilities."
"The solution is good, but the user interface is not the best."
"The tool needs to improve its scalability."
"The platform's user interfaces could be simplified."
 

Pricing and Cost Advice

"They offer three packages – free, standard, and custom."
"The pricing is quite affordable, especially when compared to other products, making it a cost-effective choice."
"There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country."
"Odoo is straightforward in terms of costs. You pay the vendor for both the software and implementation. We selected one of the twelve certified vendors for implementation in our local area, opting for the vendor named Four Zero Five."
"The solution's licensing costs are low compared to its competitors."
"The price of the solution depends on the use case. However, it can be expensive and we are paying annually."
"It is very affordable for any type of business. And this is one of the main advantages of Odoo. Small businesses can subscribe and this is a very good feature."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Odoo's pricing a six out of ten."
"The product's initial price is quite low, around $100 for a fixed deployment."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
9%
Financial Services Firm
8%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise6
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Odoo?
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...
What needs improvement with Odoo?
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not imm...
What is your primary use case for Odoo?
As a customer, I use Odoo for various purposes in my company, ranging from accounting to sales. I use it as accounting software, CRM, and sales software. I also host my website on it and manage pro...
What is your experience regarding pricing and costs for SuiteCRM?
The product's initial price is quite low, around $100 for a fixed deployment. For ongoing support, there is an additional $50 charge per instance.
What needs improvement with SuiteCRM?
The platform's user interfaces could be simplified.
What is your primary use case for SuiteCRM?
I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting.
 

Comparisons

 

Overview

Find out what your peers are saying about Microsoft, Salesforce, Zoho and others in CRM. Updated: August 2026.
908,834 professionals have used our research since 2012.