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Epicor ERP pros and cons

Vendor: Epicor
3.7 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Dashboards and Business Activity Query provide real-time results for faster decision-making.
Epicor ERP offers flexibility with inbuilt tools like alerts, business process management, and customization options.
It supports easy customization and implementation without advanced customization needs.
Epicor ERP is valued for its ease of use, powerful API, and comprehensive integration as a one-vendor solution.
Users benefit from its role in improving operational efficiency, productivity, and meaningful data usage.

CONS

A number of bugs in version 9.05 were only fixed in version 10.
Currently, Epicor ERP lacks a solid cloud offering.
In newer versions, tracing issues remain difficult to identify.
The main challenge with Epicor ERP is finding the right implementation partners, especially in Europe.
Epicor ERP cannot manage complex planning situations without considerable customization.
 

Epicor ERP Pros review quotes

it_user202788 - PeerSpot reviewer
IT Manager at a manufacturing company with 501-1,000 employees
Mar 22, 2015
It has helped control operations in our Storage and Distribution Center, including processes such as Product reception, Inventory, Quality and inspection management, Shipping, General ledger, and Invoicing.
it_user225411 - PeerSpot reviewer
Product Engineer with 51-200 employees
Apr 20, 2015
It allowed us to organize our inventory more clearly.
it_user283755 - PeerSpot reviewer
Managing Director at a tech services company with 51-200 employees
Mar 1, 2017
Easy to use Great functionality Everyone can track all the KPIs online
Learn what your peers think about Epicor ERP. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user836322 - PeerSpot reviewer
Team Lead with 1-10 employees
Mar 15, 2018
Dashboards and Business Activity Query are very useful.
DG
CEO at a tech services company with 11-50 employees
Nov 3, 2021
There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization.
CM
Consultant at a tech services company with 11-50 employees
Dec 24, 2021
Epicor ERP is very technical friendly, if you want to do any customization, it's very easy.
CM
Consultant at Terawolk.com
Sep 26, 2022
The ability to deploy a generic implementation without advanced customization.
reviewer1951926 - PeerSpot reviewer
President at a consultancy with 11-50 employees
Nov 28, 2022
The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors.
DK
Personal Consultant at a financial services firm with 51-200 employees
Jun 13, 2023
With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage.
WC
Processing Technology Manager at a manufacturing company with 11-50 employees
Sep 22, 2023
The product enables users to customize their dashboards and reports.
 

Epicor ERP Cons review quotes

it_user202788 - PeerSpot reviewer
IT Manager at a manufacturing company with 501-1,000 employees
Mar 22, 2015
The inventory module needs to be improved as it is not that easy to use.
it_user225411 - PeerSpot reviewer
Product Engineer with 51-200 employees
Apr 20, 2015
Yes, we would get crashes relatively often.
it_user283755 - PeerSpot reviewer
Managing Director at a tech services company with 51-200 employees
Mar 1, 2017
There needs to be a better POS. Epicor offers a third-party POS which is expensive.
Learn what your peers think about Epicor ERP. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user836322 - PeerSpot reviewer
Team Lead with 1-10 employees
Mar 15, 2018
A number of bugs in 9.05 were only fixed in 10.
DG
CEO at a tech services company with 11-50 employees
Nov 3, 2021
Right now, it doesn't really have a good cloud story.
CM
Consultant at a tech services company with 11-50 employees
Dec 24, 2021
In the newer version of Epicor ERP, it's very difficult to find out that tracing.
CM
Consultant at Terawolk.com
Sep 26, 2022
I would like to see a better reporting tool.
reviewer1951926 - PeerSpot reviewer
President at a consultancy with 11-50 employees
Nov 28, 2022
There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving.
DK
Personal Consultant at a financial services firm with 51-200 employees
Jun 13, 2023
Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people.
WC
Processing Technology Manager at a manufacturing company with 11-50 employees
Sep 22, 2023
The tool should provide a better user interface.