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Epicor ERP pros and cons

Vendor: Epicor
3.7 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Dashboards and Business Activity Query provide real-time results for faster decision-making.
Epicor ERP offers flexibility with inbuilt tools like alerts, business process management, and customization options.
It supports easy customization and implementation without advanced customization needs.
Epicor ERP is valued for its ease of use, powerful API, and comprehensive integration as a one-vendor solution.
Users benefit from its role in improving operational efficiency, productivity, and meaningful data usage.

CONS

A number of bugs in version 9.05 were only fixed in version 10.
Currently, Epicor ERP lacks a solid cloud offering.
In newer versions, tracing issues remain difficult to identify.
The main challenge with Epicor ERP is finding the right implementation partners, especially in Europe.
Epicor ERP cannot manage complex planning situations without considerable customization.
 

Epicor ERP Pros review quotes

Khalid Jalal - PeerSpot reviewer
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
Jun 12, 2025
For the past two years, my focus has been fully on Epicor ERP, and there are many new features which we did not deploy in our platform.
Seth Sunu - PeerSpot reviewer
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
Jul 21, 2025
Epicor ERP has harmonized our processes and provides significant visibility in reporting.
reviewer2758776 - PeerSpot reviewer
IT Consultant at a tech services company with 51-200 employees
Nov 13, 2025
The positive impacts I see from Epicor ERP include operational efficiency and productivity improvement; these are the two major things, and the major benefit is the data discipline and the usage of data in a meaningful way.
Learn what your peers think about Epicor ERP. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Bill Hart - PeerSpot reviewer
Enterprise Software Professional at Accelalpha Inc.
Apr 1, 2025
The product is stable with a rating of ten.
WC
Processing Technology Manager at a manufacturing company with 11-50 employees
Sep 22, 2023
The product enables users to customize their dashboards and reports.
Seth Sunu - PeerSpot reviewer
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
Nov 6, 2023
Epicor ERP is an easy-to-use solution.
DK
Personal Consultant at a financial services firm with 51-200 employees
Jun 13, 2023
With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage.
DG
CEO at a tech services company with 11-50 employees
Nov 3, 2021
There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization.
TM
Owner at Numex BV
Aug 16, 2024
The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite.
reviewer1951926 - PeerSpot reviewer
President at a consultancy with 11-50 employees
Nov 28, 2022
The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors.
 

Epicor ERP Cons review quotes

Khalid Jalal - PeerSpot reviewer
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
Jun 12, 2025
Everything requires changes, making it similar to developing a new platform from scratch.
Seth Sunu - PeerSpot reviewer
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
Jul 21, 2025
The support rates at 50% because most of the time the support team needs to relearn the processes, especially when a new person is assigned.
reviewer2758776 - PeerSpot reviewer
IT Consultant at a tech services company with 51-200 employees
Nov 13, 2025
Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations.
Learn what your peers think about Epicor ERP. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Bill Hart - PeerSpot reviewer
Enterprise Software Professional at Accelalpha Inc.
Apr 1, 2025
AI and additional improvements could be made.
WC
Processing Technology Manager at a manufacturing company with 11-50 employees
Sep 22, 2023
The tool should provide a better user interface.
Seth Sunu - PeerSpot reviewer
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
Nov 6, 2023
There are some glitches in Epicor ERP.
DK
Personal Consultant at a financial services firm with 51-200 employees
Jun 13, 2023
Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people.
DG
CEO at a tech services company with 11-50 employees
Nov 3, 2021
Right now, it doesn't really have a good cloud story.
TM
Owner at Numex BV
Aug 16, 2024
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
reviewer1951926 - PeerSpot reviewer
President at a consultancy with 11-50 employees
Nov 28, 2022
There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving.