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Epicor ERP vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
16th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Oracle E-Business Suite
Ranking in ERP
6th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (1st), Activity Based Costing Software (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of Epicor ERP is 3.5%, up from 2.3% compared to the previous year. The mindshare of Oracle E-Business Suite is 4.9%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
An easy-to-use solution that can be used for total business operation, but its pricing should be improved
We use Epicor ERP for our total business operation Epicor ERP is an easy-to-use solution. There are some glitches in Epicor ERP. Epicor ERP should add some automations. I have been using Epicor ERP for the past six years. Epicor ERP is a stable solution. More than 300 users are using the…
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Real-time results make for faster decision making."
"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"The product enables users to customize their dashboards and reports."
"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."
"The product is stable with a rating of ten."
"The ability to deploy a generic implementation without advanced customization."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"The implementation of Oracle E-Business Suite is easy."
"Oracle EBS adapts to our business rules, so we don't have to change them, whereas SAP is rigid. We need to change our business rules to implement SAP. Oracle's reporting is also excellent and it's easier for our technical team to customize the solution compared to SAP, Microsoft Dynamics, and other products."
"The on-premise is very similar to the cloud version."
"The most valuable features of the Oracle E-Business Suite are best practices, built-in processes, and easy configuration. Plenty of system functionality and customization."
"The financial module has excellent features that many find valuable, while the HCM module is also highly regarded."
"The most valuable feature is the integration between accounts receivable, accounts payable, general ledger, and budgeting."
"The on-premises solution has maturity in features but also flex fields."
"ERP is a valuable feature of this product."
 

Cons

"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"A number of bugs in 9.05 were only fixed in 10."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"AI and additional improvements could be made."
"Right now, it doesn't really have a good cloud story."
"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."
"There are some glitches in Epicor ERP."
"The tool should provide a better user interface."
"Movement of CIP Inventory cannot be monitored in Inventory module when we are using the CIP Account or movement of CIP Inventory in Asset module, which is not flexible like Inventory module."
"We need more user-friendly fast formulas for all HRMS modules."
"The document that supports the Oracle E-Business Suite regarding the installation and upgrading is long compared to other products and needs to be enhanced."
"The interface is pretty old."
"Movement to the cloud should be supported. Product support still needs to be improved."
"From the business processes, there are areas where you could streamline new processes."
"It is difficult to get answers from technical support right away."
"Oracle E-Business Suite could improve the tables. When we remove some of them sometimes they cloud the modules into one. It becomes a little difficult to segregate."
 

Pricing and Cost Advice

"Epicor ERP is an expensive solution."
"The initial cost may be a bit high, but the maintenance cost is lower."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"User support could be improved as well, as the consultant charges are very high."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"Licensing and costing of Oracle EBS is very complex. We recommend to use a system integrator during the negotiation process since Oracle sales representatives sometime do not know the actual minimum requirements and may oversell the necessary licenses through ignorance."
"There is an annual licensing fee and you are able to add features depending on the scope of the environment."
"Oracle's licenses are not straightforward."
"Pricing for Oracle E-Business Suite is seven out of ten. You must pay extra for maintenance and technical support, apart from standard license fees."
"In order to minimize the implementation and consultancy costs, business lines should have proper definitions. They need to have a proper way of retrieving their data, which should be structured well."
"E-Business Suite's pricing could be lower."
"The price of the solution is extremely high."
"In my opinion, the prices for Oracle ERP are reasonable, especially considering the various discounts that are often available."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
11%
Healthcare Company
6%
Construction Company
6%
Educational Organization
68%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
 

Also Known As

Epicor SaaS ERP
Oracle EBS, OEBS
 

Overview

 

Sample Customers

Information Not Available
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Epicor ERP vs. Oracle E-Business Suite and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.