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Epicor ERP vs IFS Cloud Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Epicor ERP's ROI varies, enhancing efficiency and financial management for some, but providing no returns for others.
Sentiment score
5.5
Users reported improved operations and financial reporting with IFS Cloud, seeing up to 4.5x ROI over 18 months.
It continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products.
President at a consultancy with 11-50 employees
We have saved the equivalent of three or four man-days a week across the business.
Enterprise Software Professional at Accelalpha Inc.
With increased visibility, there is a substantial opportunity for return on investment.
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
Our team has started working 30 to 50 percent faster, along with a cost saving of around 30 percent and a reduction in downtime by 30 percent.
Cloud Operations Engineer
 

Customer Service

Sentiment score
6.5
Epicor ERP support is average, with slow issue resolution and communication challenges, but accessible management is a positive aspect.
Sentiment score
5.5
Australian support is strong with expert consultants, but timeliness and service consistency vary, impacting resolution times and communication.
The issue with support is in terms of response time as well as quality.
IT Consultant at a tech services company with 51-200 employees
Epicor's support is strong with extensive self-help options.
President at a consultancy with 11-50 employees
When issues are raised to customer support, they direct us to work with the partner.
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
 

Scalability Issues

Sentiment score
5.9
Epicor ERP suits small to mid-sized businesses but may need upgrades for larger, complex organizations and extensive operations.
Sentiment score
7.6
IFS Cloud Platform is scalable for businesses of all sizes, though some face complexity in updates and dependency management.
If the organization is complex or large, Epicor ERP is not going to fit in.
IT Consultant at a tech services company with 51-200 employees
Epicor ERP scales extremely well, allowing for multi-company and multi-plant operations.
President at a consultancy with 11-50 employees
The system is adapting to our growing needs, but some requirements necessitate upgrading Epicor ERP to meet current needs, which represents an additional expense for us.
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
IFS Cloud Platform has standard functionalities that follow the standard supply chain management processes, and it is easy to customize or configure.
Consultant at Arcwide
 

Stability Issues

Sentiment score
7.3
Epicor ERP's stability has improved in recent versions, though early versions and upgrades sometimes cause issues for users.
Sentiment score
8.0
IFS Cloud Platform is praised for stability and reliability, with rare downtime, and depends on client maintenance and setup.
Issues arise during upgrades and patch applications, leading to huge downtimes and temporary instability.
IT Consultant at a tech services company with 51-200 employees
Epicor ERP has experienced multiple crashes and performance drops multiple times.
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
Now, with the drastic developments especially in the cloud applications known as Arena on IFS Cloud Platform, it has improved tremendously.
Consultant at Arcwide
 

Room For Improvement

Epicor ERP struggles with complex interfaces, inefficient modules, lacking international tools, and needs improvements in automation, support, and localization.
IFS Cloud Platform requires usability, integration, and support improvements, along with enhanced customization, AI, and simplified user experience.
There's extensive customization required for Epicor ERP, and the standard process is not suitable.
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
In the production planning area, Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations.
IT Consultant at a tech services company with 51-200 employees
The cost management and product costing should be enhanced, along with issues in the manufacturing process.
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
There is not much available online, and the documentation availability is on the lower side compared to other products, especially Maximo.
Senior Director at a consultancy with 1,001-5,000 employees
They are working on IFS AI, but we have not explored much into that yet, and if they want to keep their competitive edge, that is an area they need to concentrate on.
Consultant at Arcwide
It would be useful if the platform could identify bottlenecks, predict capacity management issues, and recommend specific actions to users before operations are impacted.
Cloud Operations Engineer
 

Setup Cost

Epicor ERP costs $110,000 initially with $9,000 annually, offering flexible licensing but may face high setup costs and overruns.
IFS Cloud Platform offers competitive pricing, best for large enterprises, with scalable value similar to SAP and Oracle.
While the exact current licensing costs are confidential, it is approximately 50% of Oracle's cost.
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
Epicor ERP is value-conscious in pricing, offering more compared to competitors.
President at a consultancy with 11-50 employees
They are slightly higher priced, as some smaller organizations will not be able to afford it due to their sales strategy.
IT Consultant at a tech services company with 51-200 employees
 

Valuable Features

Epicor ERP enhances operational efficiency with user-friendly customization, robust integration, real-time analytics, and comprehensive process management.
IFS Cloud Platform offers customizable pricing, robust integration, intuitive interface, and excels in enterprise management with adaptable features.
The real-time analytics support decision-making by using dashboards to manage insights for roles throughout the company, including production, finance, sales, and purchasing.
President at a consultancy with 11-50 employees
Epicor ERP helps in supply chain management by maintaining control and minimizing disruptions.
IT Consultant at a tech services company with 51-200 employees
If you're doing a project management module, it is linked with finance. Unless finance is implemented, this module cannot be completed.
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
The integration of IoT with IFS Cloud Platform is performing well, enabling us to integrate with predominantly any third party through the standard inbuilt connectors that are readily available.
Consultant at Arcwide
IFS Cloud Platform has impacted my organization by allowing our team to spend less time reconciling data and more time executing business operations.
Cloud Operations Engineer
There are fewer fields on the user screen compared to other products.
Senior Director at a consultancy with 1,001-5,000 employees
 

Categories and Ranking

Epicor ERP
Ranking in ERP
13th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
IFS Cloud Platform
Ranking in ERP
20th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
32
Ranking in other categories
CRM (33rd), Customer Experience Management (9th), Field Service Management (2nd), Help Desk Software (21st), Activity Based Costing Software (10th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (13th), IT Asset Management (13th), IT Service Management (ITSM) (18th), License Management (2nd)
 

Mindshare comparison

As of June 2026, in the ERP category, the mindshare of Epicor ERP is 2.4%, down from 3.6% compared to the previous year. The mindshare of IFS Cloud Platform is 2.4%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Epicor ERP2.4%
IFS Cloud Platform2.4%
Other95.2%
ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
Automation reduces manual processes and enhances operational efficiency
Almost all the features are useful, from procurement to manufacturing, as they are interconnected and useful. The procurement process stands out particularly. We have been able to implement customizations to meet our approval processes, making it easier to get PO approvals and requests approved. Having multiple people approve before a PO is completed is streamlined, and the system is easy to customize and modify. The system has reduced many manual processes, and we have automated several processes in Epicor ERP, allowing bots to run some processes without manual intervention. The system has enhanced accuracy, especially when the base data is correct and automation can read the data properly. The accuracy is above 90%, and when errors occur, automation informs users quickly before posting items to the GL. Epicor ERP has harmonized our processes and provides significant visibility in reporting. The internal reports of Epicor ERP have been instrumental in strategic planning.
reviewer2268153 - PeerSpot reviewer
Cloud Operations Engineer
Integrated planning has improved production scheduling and now reduces downtime and costs
The biggest friction point I have run into with IFS Cloud Platform is user adoption, which has been the biggest challenge, as different users in the organization need to get accustomed to the new processes after years of using spreadsheets and legacy systems, requiring training and a mindset shift, along with challenging data migration and process standardization. My advice to someone considering IFS Cloud Platform with a similar workflow is to spend sufficient time understanding and standardizing their business processes before implementing it, as the technology is very powerful, but the real value comes when processes, data, and teams are all aligned. I would rate my overall experience with IFS Cloud Platform as a 9 out of 10.
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Outsourcing Company
7%
Computer Software Company
7%
Healthcare Company
7%
Manufacturing Company
13%
Construction Company
10%
Computer Software Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise2
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise9
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...
What needs improvement with Epicor ERP?
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...
What is your primary use case for Epicor ERP?
My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...
What is your experience regarding pricing and costs for IFS Applications?
The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.
What needs improvement with IFS Applications?
When it comes to AI, I feel that is the area where we expect something more from IFS Cloud Platform. They are working on IFS AI, but we have not explored much into that yet, and if they want to kee...
What is your primary use case for IFS Applications?
Currently, I am working with Arcwide, which is a service industry that predominantly focuses on IFS consulting, including IFS implementations, rollouts, upgrades, and support services.
 

Also Known As

Epicor SaaS ERP
IFS Applications, Assyst, IFS Cloud
 

Overview

 

Sample Customers

Information Not Available
China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia. 
Find out what your peers are saying about Epicor ERP vs. IFS Cloud Platform and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.