

Infor LN and Epicor ERP compete in the ERP category. Infor LN seems to have the upper hand in manufacturing modules and complex multinational operations, while Epicor excels in usability and customization.
Features: Infor LN is strong in manufacturing and order management with advanced integration capabilities. It handles complex multinational operations efficiently and offers substantial flexibility in customization. Epicor ERP stands out for its user-friendly interface and powerful reporting tools. It provides extensive customization options and is highly configurable, making it ideal for a range of manufacturing needs.
Room for Improvement: Infor LN can improve in user-friendliness and reporting capabilities. Users request a more streamlined interface and better integration with advanced technologies like RPA and machine learning. Epicor ERP needs enhancements in cloud deployment and intuitive user interfaces. Improving non-technical user support and refining reporting tools are also noted areas for growth.
Ease of Deployment and Customer Service: Infor LN offers versatile deployment options, including on-premises and cloud solutions, but faces criticism for inconsistent support quality. Epicor ERP primarily supports on-premises deployments and is praised for its technical support efficiency, though its support for add-ons and cloud integration needs bolstering.
Pricing and ROI: Infor LN is competitively priced with a user-based licensing model, offering significant ROI through process automation and reasonable maintenance costs. Epicor ERP, although generally considered expensive, offers concurrent licensing models that provide flexibility. Both systems show potential for high ROI through improved efficiencies and productivity.
It continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products.
We have saved the equivalent of three or four man-days a week across the business.
With increased visibility, there is a substantial opportunity for return on investment.
Infor has saved us time by bringing a large division into one language and has saved us money.
Epicor's support is strong with extensive self-help options.
The issue with support is in terms of response time as well as quality.
When issues are raised to customer support, they direct us to work with the partner.
They respond quickly and are helpful overall.
My overall experience contacting Infor technical support is good.
Epicor ERP scales extremely well, allowing for multi-company and multi-plant operations.
If the organization is complex or large, Epicor ERP is not going to fit in.
The system is adapting to our growing needs, but some requirements necessitate upgrading Epicor ERP to meet current needs, which represents an additional expense for us.
The system is scalable.
Infor is a 100% scalable solution that supports our needs.
Issues arise during upgrades and patch applications, leading to huge downtimes and temporary instability.
Epicor ERP has experienced multiple crashes and performance drops multiple times.
There's extensive customization required for Epicor ERP, and the standard process is not suitable.
In the production planning area, Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations.
The cost management and product costing should be enhanced, along with issues in the manufacturing process.
For example, opening a production order should take fewer clicks.
If they can make it a simple drag and drop, low code or no code method, it would be easier.
We have problems with the database, not with Infor - with the Oracle database.
While the exact current licensing costs are confidential, it is approximately 50% of Oracle's cost.
We are satisfied with the pricing and anticipate savings of seventeen percent across the organization.
Epicor ERP is value-conscious in pricing, offering more compared to competitors.
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
Infor LN is cost-effective when compared to solutions like SAP.
The real-time analytics support decision-making by using dashboards to manage insights for roles throughout the company, including production, finance, sales, and purchasing.
The most significant features of Epicor ERP for our business process are quality control and supply chain management.
If you're doing a project management module, it is linked with finance. Unless finance is implemented, this module cannot be completed.
It simplifies tracking by following every transaction in the system, allowing finance to see online each finance transaction from production orders, purchase orders, inventory, and project-wise.
The biggest advantage when you start using Infor LN is the implementation accelerators where you have access to pre-configured or pre-tailored data points and dashboards that suit the specific industry.
It includes an ERP system that is end-to-end from ordering to reporting financials.
| Product | Mindshare (%) |
|---|---|
| Infor LN | 2.5% |
| Epicor ERP | 2.6% |
| Other | 94.9% |

| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 4 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 4 |
| Large Enterprise | 6 |
Epicor ERP streamlines manufacturing management with effective production planning, process automation, and comprehensive integration, offering detailed reporting and real-time analytics.
Epicor ERP delivers ease of use with its powerful APIs and flexible customization options tailored for manufacturing needs. It efficiently manages finance, supply chain, production, planning, and procurement. Despite its complexity, especially in component interaction, and challenges with localization and support response times, Epicor ERP enhances production planning and process automation, ensuring accurate, visible reporting. It does require customization, but its capabilities in job management, quality control, and supply chain management are noteworthy, making it a preferred choice for mid-sized and small enterprises in manufacturing.
What are Epicor ERP's key features?Epicor ERP finds application predominantly in manufacturing, focusing on operations management. Utilized across different versions and industries, including trading and distribution, it addresses finance, supply chain, and production challenges. Companies often need extensive customization, making it suited for mid-sized and small manufacturing enterprises.
Infor LN offers advanced production planning and manufacturing capabilities with seamless cloud integration and multicurrency support. It is ideal for mid-sized and large companies looking for integrated operations across finance, logistics, and manufacturing.
Infor LN provides customization and extensibility features, enhancing adaptability for various industries such as aerospace and defense. It enables multinational operations with pre-configured industry-specific accelerators, a recognized user-friendly interface, and robust analytics. While it supports manufacturing, finance, procurement, and CRM across electronics, automotive, and other industries, Infor LN requires improvements in interface simplicity, role setup, and comprehensive planning capabilities. Users find the cloud migration process can be smoother, with better learning resources and community support. Enhancements in automation, AI, and reporting functionalities are needed to fully optimize performance.
What are the key features of Infor LN?Infor LN is primarily used by companies in manufacturing, finance, procurement, and CRM, excelling in electronics, automotive, and aerospace industries. It effectively supports multi-site logistics and operations, handling processes such as sales, distribution, and supply chain management. Companies benefit from its capabilities in project, vendor, and complex product management, with the option to transition towards cloud-based systems as needed.
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