Infor LN and Epicor ERP compete in the ERP category. Infor LN seems to have the upper hand in manufacturing modules and complex multinational operations, while Epicor excels in usability and customization.
Features: Infor LN is strong in manufacturing and order management with advanced integration capabilities. It handles complex multinational operations efficiently and offers substantial flexibility in customization. Epicor ERP stands out for its user-friendly interface and powerful reporting tools. It provides extensive customization options and is highly configurable, making it ideal for a range of manufacturing needs.
Room for Improvement: Infor LN can improve in user-friendliness and reporting capabilities. Users request a more streamlined interface and better integration with advanced technologies like RPA and machine learning. Epicor ERP needs enhancements in cloud deployment and intuitive user interfaces. Improving non-technical user support and refining reporting tools are also noted areas for growth.
Ease of Deployment and Customer Service: Infor LN offers versatile deployment options, including on-premises and cloud solutions, but faces criticism for inconsistent support quality. Epicor ERP primarily supports on-premises deployments and is praised for its technical support efficiency, though its support for add-ons and cloud integration needs bolstering.
Pricing and ROI: Infor LN is competitively priced with a user-based licensing model, offering significant ROI through process automation and reasonable maintenance costs. Epicor ERP, although generally considered expensive, offers concurrent licensing models that provide flexibility. Both systems show potential for high ROI through improved efficiencies and productivity.
It continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products.
We have saved the equivalent of three or four man-days a week across the business.
Infor has saved us time by bringing a large division into one language and has saved us money.
Epicor's support is strong with extensive self-help options.
The technical support is good and rated eight.
They respond quickly and are helpful overall.
My overall experience contacting Infor technical support is good.
Epicor ERP scales extremely well, allowing for multi-company and multi-plant operations.
Infor is a 100% scalable solution that supports our needs.
The system is scalable.
Improvements in AI features for the UI could enhance the overall experience.
The user interface of Infor LN could be more intuitive for common users.
Our version of Infor LN is quite old, and we have discussed upgrading.
We are satisfied with the pricing and anticipate savings of seventeen percent across the organization.
Epicor ERP is value-conscious in pricing, offering more compared to competitors.
Infor LN is cost-effective when compared to solutions like SAP.
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
The real-time analytics support decision-making by using dashboards to manage insights for roles throughout the company, including production, finance, sales, and purchasing.
The most significant features of Epicor ERP for our business process are quality control and supply chain management.
It simplifies tracking by following every transaction in the system, allowing finance to see online each finance transaction from production orders, purchase orders, inventory, and project-wise.
The most valuable feature of Infor LN is the support and educational tools it provides.
Infor LN is compatible with our company size and is cost-effective compared to other ERP solutions like SAP.
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From the largest global manufacturing enterprises with complex multisite needs to smaller, single-site organizations, Infor LN is enterprise resource planning (ERP) software that features capabilities designed to meet the unique business requirements of manufacturers. Infor LN offers fast and cost-effective deployment with integration on the shop floor and across the supply chain with financials, quality management, service management, order management, and business partners. Contextualized, industry-specific analytics help you gather real-time data and monitor metrics for improved communication with business partners wherever they are.
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