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Epicor ERP vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
16th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of Epicor ERP is 3.5%, up from 2.3% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 6.4%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
An easy-to-use solution that can be used for total business operation, but its pricing should be improved
We use Epicor ERP for our total business operation Epicor ERP is an easy-to-use solution. There are some glitches in Epicor ERP. Epicor ERP should add some automations. I have been using Epicor ERP for the past six years. Epicor ERP is a stable solution. More than 300 users are using the…
StefaanVandesompele - PeerSpot reviewer
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"Dashboards and Business Activity Query are very useful."
"Epicor ERP is an easy-to-use solution."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"The product is stable with a rating of ten."
"The ability to deploy a generic implementation without advanced customization."
"The most important feature of Microsoft Dynamics NAV is that it lets us centralize all our information so that we don't need to rely on any other software outside of Microsoft."
"Microsoft Dynamic 365 has everything we need, like Teams, Outlook, Excel, etc. I do a lot of data visualization, so I work a lot with Power BI. I bring in tables from Oracle and use Power Bi to manipulate and visualize the data. I handle all the stats and track everything that goes in and out of the company. We use all the modules, but I work primarily with Power BI, Word, Excel, PowerPoint, and Teams. They are all equally important and work together."
"Our data is much more manageable than before."
"Microsoft products are very good in general. This product is flexible, easy to use, intuitive, and has good capabilities."
"I am impressed with the tool's user authentication, compatibility , and policies."
"I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."
"Microsoft Dynamics 365 Business Central is extremely stable as it does not rely on our in-house servers."
"We like the manufacturing and case management modules."
 

Cons

"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"Right now, it doesn't really have a good cloud story."
"A number of bugs in 9.05 were only fixed in 10."
"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"There are some glitches in Epicor ERP."
"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."
"The formulas in Power BI could be simpler. Sometimes, it's difficult to figure them out, but I am part of a lot of communities that work with us, so we help each other."
"There is a need for improvement in consolidation and multi-country master data management."
"I would like a more modular and user-friendly interface."
"The Power BI integration could be more seamless."
"In the next release, I would like to see a quality check module - Navision doesn't have one, and the industry very much requires it."
"Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information."
"I would like to have more frequent updates."
"The reporting tool has room for improvement."
 

Pricing and Cost Advice

"User support could be improved as well, as the consultant charges are very high."
"Epicor ERP is an expensive solution."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"The initial cost may be a bit high, but the maintenance cost is lower."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"NAV might be a little pricey for a small or medium-sized company, but all the solutions out there are."
"The cost is one of the benefits. If you don't want to go for the full-blown finance and operations, the pricing model is a lot cheaper and has now switched to being based on a per-user subscription. So, if it's on cloud, you now have an expense instead of a large CapEx. If it's on-prem, you obviously still have to continue with the licensing model that they have, but if you compare the features and functionality, in terms of the price that you pay, I find it's better than other products. My answer on the pricing would be slightly different, depending on the country you're in and the return on investment, based on the size of the company. It's well-priced internationally. I think the new model is priced even better because it's now subscription-based and, if you go for cloud, the return on investment is a lot quicker and if it's expense, you can cap it. If you do take the on-prem version, the licensing is still priced as what it used to be, so that would depend on what country you are in."
"Microsoft Dynamics NAV has a pay-as-you-use payment model."
"The per user price of $100 a month is better than competitors."
"The price of the solution is reasonable."
"The solution's cost is reasonable."
"We have a perpetual license to use Microsoft Dynamics NAV."
"The solution is on the cloud and they provide 50 gigabytes of free space on their Microsoft Drive. The reason for this is that Microsoft is requiring you to upgrade all of your systems to Microsoft Dynamics 365 Business Central in order to effectively use the cloud. This means that if you are currently using a different version of Microsoft for a specific purpose that does not require this solution, it can be frustrating to have to spend money to upgrade to this solution just for the purpose of syncing with the cloud. Additionally, even if you do purchase Microsoft Dynamics 365 Business Central, there can still be issues with syncing between the on-premise and cloud clients. This can be especially frustrating as the cloud storage is not free and can be difficult to access even after purchasing."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
11%
Healthcare Company
6%
Construction Company
6%
Computer Software Company
15%
Manufacturing Company
10%
Retailer
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
The pricing for Dynamics 365 Business Central is reasonable. The value for money is very high.
What needs improvement with Microsoft Dynamics NAV?
There is a need for improvement in consolidation and multi-country master data management.
 

Also Known As

Epicor SaaS ERP
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

Information Not Available
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about Epicor ERP vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.