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Epicor ERP vs SAP Business One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Epicor ERP ROI varies with preparation, offering operational improvements, feasible 17% savings, but slower manufacturing gains and varied payoff times.
Sentiment score
5.0
SAP Business One delivers significant ROI by enhancing efficiency, reducing costs, and improving management, leading to increased business capacity.
We have saved the equivalent of three or four man-days a week across the business.
 

Customer Service

Sentiment score
7.8
Epicor ERP's customer support is inconsistent, with varied service quality and mixed satisfaction in resolving complex issues efficiently.
Sentiment score
7.1
Support for SAP Business One depends on partner quality, with satisfaction varying based on partner relationships and regional availability.
The technical support is good and rated eight.
Getting support is not easy and requires more personnel and documentation to improve the support ecosystem.
 

Scalability Issues

Sentiment score
7.1
Epicor ERP efficiently scales for small to medium businesses, proving ideal for enterprise environments with robust integration capabilities.
Sentiment score
7.5
SAP Business One is praised for scalability and customization, though some users find it inadequate for very large enterprises.
SAP Business One is not very scalable, as it is aimed at medium to small-scale industries.
 

Stability Issues

Sentiment score
8.8
Epicor ERP's stability improved in versions 10 and 11, with noted enhancements despite some reported translation and operational issues.
Sentiment score
8.2
SAP Business One is stable and reliable, with users praising its performance, except for occasional slow speeds in older versions.
 

Room For Improvement

Epicor ERP faces challenges with navigation, costs, customization, and usability, impacting inventory, POS, financial, and reporting functionalities.
SAP Business One needs UI and integration upgrades, better cloud features, enhanced scalability, and improved support for third-party add-ons.
The solution lacks scalability as it targets medium to small-scale industries.
 

Setup Cost

Epicor ERP costs vary by needs, with average initial costs $110,000 and annual fees $9,000; negotiate for better deals.
SAP Business One is cost-effective with a fair licensing model, though costs can be high for smaller businesses.
We are satisfied with the pricing and anticipate savings of seventeen percent across the organization.
 

Valuable Features

Epicor ERP offers flexible customization, seamless integration, strong analytics, and comprehensive functionality for manufacturing, quality control, and supply chain management.
SAP Business One provides comprehensive features for financial, inventory, and project management, ideal for small to medium businesses.
The most significant features of Epicor ERP for our business process are quality control and supply chain management.
One of the biggest advantages of SAP Business One, especially in the public cloud, is that many features are standardized, which reduces the need for customization.
 

Categories and Ranking

Epicor ERP
Ranking in ERP
16th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
No ranking in other categories
SAP Business One
Ranking in ERP
5th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of Epicor ERP is 3.5%, up from 2.3% compared to the previous year. The mindshare of SAP Business One is 3.7%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Bill Hart - PeerSpot reviewer
Improved quality and supply chain management has boosted stock control
We mainly use Epicor ERP for stock control The most significant features of Epicor ERP for our business process are quality control and supply chain management. AI and additional improvements could be made. I have been using Epicor ERP for more than seven months. The deployment was done…
Ijlal Naqvi - PeerSpot reviewer
Easy to deploy but needs to improve in the area of BI
If I speak about a feature in the tool that helps with financial management, I would say that of all the products I have ever worked on, used, or implemented, the finance part is pretty much the same in all ERPs and bookkeeping software tools. Finance is a regulated thing. It has to generate financial statements related to all the accounts. All financial management systems will look into the ledger, accounts payable, and accounts receivable. Generally the tool has two models. If the tool's in-house model is opted, then just one person is needed to maintain the product as an ERP administrator. If it is through a partner, then we usually have managed services, so you get access to a whole bunch of resources, technical, functional, finance, manufacturing, supply chain, or resources that you can have as part of the managed services contract. My company does not use much of AI with SAP Business One since it is pretty much manual now. It's still pretty much manual for business process enhancements and it still requires more of a consultative approach with more of a human touch. With SAP S4/HANA, there is a process navigator, process data mining tool that does help users since with the use of AI it provides answers to their questions. Recommendations are subjective to the requirements of the users. I would not recommend SAP Business One to a financial services institution or a bank. I would most definitely recommend it to a small family-owned business with about 20,000,000 of revenue, and that too in the area of discrete manufacturing. I rate the tool a seven out of ten.
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
11%
Healthcare Company
6%
Construction Company
6%
Computer Software Company
17%
Manufacturing Company
14%
Healthcare Company
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What do you like most about SAP Business One?
It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One
What is your experience regarding pricing and costs for SAP Business One?
The pricing model of SAP Business One is average. It is neither too good nor too bad, and there is room for more flexibility in pricing.
 

Also Known As

Epicor SaaS ERP
Business One
 

Overview

 

Sample Customers

Information Not Available
Ego Pharmaceuticals Pty. Ltd
Find out what your peers are saying about Epicor ERP vs. SAP Business One and other solutions. Updated: April 2025.
845,564 professionals have used our research since 2012.