SAP Business One Reviews

Vendor: SAP

4.1 out of 5

66 reviews
90% willing to recommend

1,745 followers

What is SAP Business One?

The SAP Business One application offers a way to manage your entire business – from accounting and financials, purchasing, inventory, sales and customer relationships, and project management, to operations and human resources. SAP Business One helps you to streamline processes, gain a greater insight into your business, so that you can act fast and make decisions based on real time information, to help you drive profitable growth.

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SAP Business One is the #9 ranked solution in top ERP solutions. PeerSpot users give SAP Business One an average rating of 8.2 out of 10. SAP Business One is most commonly compared to SAP ERP: SAP Business One vs SAP ERP. SAP Business One is popular among the large enterprise segment, accounting for 53% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

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Featured SAP Business One reviews

Muhammad Shehzad

Senior SAP Consultant at Al Essa Company

SAP Business One is easy to use and fully integrated from top to bottom, from vertical to horizontal. Any transaction we are doing in any module is directly integrated with finance. Each and every transaction and report is updated at the same time. This is one of the main benefits of SAP Business One. During a transaction in the sales module, it doesn't have to wait for finance to do posting before it gets updated. Financial transactions are posted at the same time. The general ledger, balance sheet, trial balance, cash flow statement, and all other reports are updated simultaneously. There is no need to wait for any posting or report preparations. Each transaction impacts every report and relevant module at the same time. SAP Business One is one of the best solutions for real-time access to all data. Whenever any transaction is posted, it's immediately available in other modules and relevant reports. This provides real-time access in any module and any report.

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Ijlal Naqvi

Lead SAP Cloud Services at a computer software company with 201-500 employees

If I speak about a feature in the tool that helps with financial management, I would say that of all the products I have ever worked on, used, or implemented, the finance part is pretty much the same in all ERPs and bookkeeping software tools. Finance is a regulated thing. It has to generate financial statements related to all the accounts. All financial management systems will look into the ledger, accounts payable, and accounts receivable. Generally the tool has two models. If the tool's in-house model is opted, then just one person is needed to maintain the product as an ERP administrator. If it is through a partner, then we usually have managed services, so you get access to a whole bunch of resources, technical, functional, finance, manufacturing, supply chain, or resources that you can have as part of the managed services contract. My company does not use much of AI with SAP Business One since it is pretty much manual now. It's still pretty much manual for business process enhancements and it still requires more of a consultative approach with more of a human touch. With SAP S4/HANA, there is a process navigator, process data mining tool that does help users since with the use of AI it provides answers to their questions. Recommendations are subjective to the requirements of the users. I would not recommend SAP Business One to a financial services institution or a bank. I would most definitely recommend it to a small family-owned business with about 20,000,000 of revenue, and that too in the area of discrete manufacturing. I rate the tool a seven out of ten.

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Madhava Pemmaraju

Practice Head at Panfish

SAP Business One is primarily used for small to medium businesses in the MSMB market. It helps run the packaged enterprise solution for customers who cannot afford a full-fledged SAP S4HANA solution. It is used for standard finance, warehouse, and supply chain processes One of the biggest…

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SAP Business One mindshare

As of May 2025, the mindshare of SAP Business One in the ERP category stands at 3.6%, down from 6.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

ERP

PeerResearch reports based on SAP Business One reviews

Type	Title	Date
Category	ERP	May 19, 2025	Download
Product	Reviews, tips, and advice from real users	May 19, 2025	Download
Comparison	SAP Business One vs SAP S/4HANA	May 19, 2025	Download
Comparison	SAP Business One vs SAP ERP	May 19, 2025	Download
Comparison	SAP Business One vs Microsoft Dynamics 365 Business Central	May 19, 2025	Download

Title	Rating	Mindshare	Recommending
SAP ERP	4.0	19.0%	86%	105 interviews Add to research
SAP S/4HANA	4.2	11.9%	95%	119 interviews Add to research

Valuable Features

SAP Business One offers valuable features like financial management, multi-currency support, and document search. Users benefit from a user-friendly, integrated interface, simplified customization, and strong localization. Key advantages include stability, easy deployment, impactful automation, and comprehensive modules like CRM, sales, and manufacturing. Its robust accounting, real-time data integration, and cost-effective structure suit small to medium enterprises, enhancing decision-making processes. Businesses also find value in advanced production planning, KPIs, dashboards, and reporting capabilities.

"SAP Business One is one of the best solutions for real-time access to all data."
"One of the biggest advantages of SAP Business One, especially in the public cloud, is that many features are standardized, which reduces the need for customization."
"One of the biggest advantages of SAP Business One, especially in the public cloud, is that many features are standardized, which reduces the need for customization."

Room for Improvement

SAP Business One requires improvements in user interface and drag-and-drop functionality, more comprehensive reporting and integration options, enhanced mobile and cloud features, better HR and payroll modules, and streamlined installation processes. Users desire better performance and scalability, increased customization options, advanced analytics and business intelligence, seamless integration with third-party tools, and improved support for high-volume businesses. The focus is on enhancing ease of use and adaptability to diverse business needs.

"Currently, SAP Business One only has ERP modules and lacks HR or payroll modules."
"SAP Business One lacks solutions for some specific use cases, particularly in HR functions and production planning, which require a lot of customization."
"SAP Business One lacks solutions for some specific use cases, particularly in HR functions and production planning, which require a lot of customization."

ROI

SAP Business One generates favorable ROI by enhancing operational efficiency and reducing costs. Users experience cost and time savings, requiring fewer resources. It is noted for delivering significant financial gains quickly, often within four to six months. Companies benefit from improved inventory management, reducing losses and inefficiencies by 5% to 8%. It leads to increased transparency in various operational areas. Despite challenges in quantifying exact benefits, users consistently report substantial returns.

Pricing

SAP Business One offers flexible pricing models catering to a wide range of business sizes. Users find it reasonably priced for its features but note that licensing costs can be high, especially with additional development requirements. Licensing options include annual subscription or perpetual models with maintenance fees. Depending on geography, costs vary from $2,000 to $5,000 per license, with additional charges for third-party integrations. Pricing is competitive compared to other ERP options for small to medium enterprises.

"I rate the product pricing structure at around six out of ten due to currency fluctuations posing challenges."
"It's not cheap but offers good value, particularly for medium-sized enterprises."
"If the client's budget is low, they go for SAP Business One."

Popular Use Cases

Companies primarily use SAP Business One for automating business functions across finance, inventory, manufacturing, sales, and HR. It caters to small and medium enterprises, offering modules for CRM, project planning, supply chain, and resource management. Many industries, including manufacturing, retail, and services, rely on its capabilities for digital transformation, real-time data access, and migration from legacy systems. It supports both on-premises and cloud deployment, integrating with various financial and operational systems.

Service and Support

SAP Business One support is generally perceived as good, though experiences vary. Many depend on partners for assistance, with varied satisfaction levels. Response times can be slow, but the availability of extensive documentation, knowledge bases, and online resources helps mitigate challenges. The effectiveness of technical support often hinges on the relationship with the specific partner involved, impacting perceptions of quality and responsiveness.

Deployment

Most users find SAP Business One's initial setup straightforward, often taking a few days to a few months depending on customization needs. It's generally easy for experienced implementers, while newcomers may face moderate complexity if extensive customization or system-specific requirements are involved. Many rely on internal teams or partners for deployment. Challenging aspects include logistics customization and integrated products like Microsoft 365, yet adherence to guidelines facilitates smoother implementation.

Scalability

SAP Business One is known for its scalability, suitable for small to medium-sized companies. Users highlight its capacity to add new users and departments easily. While it generally meets scalability needs, some note limitations with customization and integration, affecting its adaptability to unique requirements. Ratings range from six to ten out of ten, indicating varying user experiences. Despite some drawbacks, many appreciate its performance in handling user expansion and integration with third-party applications.

Stability

Users find SAP Business One very stable with few issues. Many report long-term use without reliability problems or performance glitches. Despite some version-specific challenges, most rate stability highly, often scoring 8 or 9 out of 10. Users appreciate its reliability in various regions, though some suggest needing more support in areas with complex taxation. Overall, it provides consistent performance, minimal bugs, and satisfactory operational stability across different business sizes.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SAP Business One Buyer's Guide for additional reliable information.