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Odoo vs SAP Business One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Odoo offers high ROI with affordability, automation, efficiency, and noticeable cost savings despite a slight learning curve.
Sentiment score
2.3
SAP Business One offers quick ROI through operational efficiency, resource savings, and cost-effectiveness, reducing costs by 20%-30%.
Currently, I manage those tasks independently, which is a significant cost-saving measure for my small business.
 

Customer Service

Sentiment score
6.2
Odoo's customer service is praised but needs faster, personalized support; ratings average six to seven out of ten.
Sentiment score
5.7
SAP Business One support quality varies by partner, with users praising technical help but reliant on partner effectiveness.
Technical support from Odoo is available and eager to help.
The previous user left the company without sharing their password, so at that time I need to log those particular issues or reset the password; the facility is not available in the current system, and I have to raise tickets, waiting for updated passwords, which is very critical.
When the system or solution has a failure unrelated to the database, they become lost.
Through the SAP portal, we can access direct support, which includes notes and a massive community for resources.
 

Scalability Issues

Sentiment score
7.6
Odoo is a scalable, cloud-based solution praised for flexibility, integration ease, and suitability for mid-to-large enterprises.
Sentiment score
7.6
SAP Business One is scalable and flexible, suitable for SMEs, but has integration and complexity limitations.
I rate the scalability of Odoo as eight to nine out of ten.
SAP Business One is not very scalable, as it is aimed at medium to small-scale industries.
If your company is looking for an ERP to run end-to-end business, this is the solution.
The scalability of SAP Business One is very high.
 

Stability Issues

Sentiment score
8.1
Odoo is highly stable, with minimal issues, reliable performance, and strong data integrity in diverse environments and industries.
Sentiment score
7.6
SAP Business One is a stable, reliable platform with minimal bugs, consistently updated despite occasional regional and version-related issues.
Stability is very important because any software that supports your business must be available consistently.
I rate the stability of SAP Business One an eight out of ten.
 

Room For Improvement

Odoo could improve customization, support, scalability, integrations, mobile apps, documentation, and expand modules and cost-effective solutions.
SAP Business One faces challenges with outdated design, limited scalability, complex integration, insufficient features, and cost efficiency issues.
Odoo's documentation needs improvement, as there are areas that are not well-documented.
The solution lacks scalability as it targets medium to small-scale industries.
They also need to plan for integrating a small HR or payroll module.
Costing audits are required, but this is not available in SAP Business One.
 

Setup Cost

Odoo offers a cost-effective ERP solution for SMEs with flexible pricing, despite potential costs increasing with more users.
SAP Business One offers moderate pricing with reasonable license costs, but high maintenance fees may impact smaller businesses.
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle.
It is expensive compared to other modules or ERPs.
 

Valuable Features

Odoo is a versatile, cost-effective open-source platform with customizable modules and user-friendly integration for comprehensive business management.
SAP Business One excels in financial management, customization, and integration, offering flexibility, automation, and comprehensive module handling for SMEs.
All modules in Odoo are integrated together, providing seamless transitions across various functionalities.
The general ledger, balance sheet, trial balance, cash flow statement, and all other reports are updated simultaneously.
Regarding reporting capabilities, SAP Business One provides in-built reports and allows us to use crystal reports, which we can customize and develop our own reports alongside running SQL queries with the query generator to create SQL reports.
One of the biggest advantages of SAP Business One, especially in the public cloud, is that many features are standardized, which reduces the need for customization.
 

Categories and Ranking

Odoo
Ranking in ERP
9th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
34
Ranking in other categories
CRM (7th)
SAP Business One
Ranking in ERP
4th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
70
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the ERP category, the mindshare of Odoo is 3.5%, up from 2.2% compared to the previous year. The mindshare of SAP Business One is 3.4%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

ThomasPetrou - PeerSpot reviewer
Integration across functionalities has streamlined business operations and improved cost efficiency
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.
Hatem Mohamed Nageeb Salama - PeerSpot reviewer
Provides efficiency for small businesses, but requires costly add-ons for broader capabilities
I am currently using SAP products but not primarily selling SAP. Regarding real-time data processing capabilities, it is partially helpful for decision-making. It has built-in capability for real-time data, but it's not interactive data analytics. People need another solution such as Power BI to be integrated to get real-time data with interactive analytics. When it comes to customizing reporting in SAP Business One, it has the capability to customize reports via SAP Crystal Reports. It has a good amount of reports, but for each business, you need to understand exactly what the customer needs to customize their reports. The solution includes a mobile app to access key business information, though it is a very weak mobile app. The main benefit SAP Business One provides to users is ease of access. It's very good to present to customers, both from the interface and capabilities perspective. It's suitable for small to medium companies, making the buy-in for the solution very good. The pricing for SAP Business One is very competitive. Overall, SAP Business One is a very good solution for small to medium businesses. If your company is looking for an ERP to run end-to-end business, this is the solution. You need specific add-ons to run in specific industries, but it's approximately 70% good for most small to medium companies. My overall rating for SAP Business One is 7 out of 10.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
12%
Comms Service Provider
8%
Educational Organization
6%
Computer Software Company
16%
Manufacturing Company
14%
Healthcare Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Odoo?
The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...
What is your experience regarding pricing and costs for Odoo?
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...
What needs improvement with Odoo?
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not imm...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What do you like most about SAP Business One?
It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One
 

Comparisons

 

Also Known As

No data available
Business One
 

Overview

 

Sample Customers

Information Not Available
Ego Pharmaceuticals Pty. Ltd
Find out what your peers are saying about Odoo vs. SAP Business One and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.