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SAP Business One vs SAP ERP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.3
SAP Business One offers quick ROI through operational efficiency, resource savings, and cost-effectiveness, reducing costs by 20%-30%.
Sentiment score
7.9
SAP ERP enhances efficiency and saves costs, though ROI varies and full benefits may need extra BI tool analysis.
 

Customer Service

Sentiment score
5.7
SAP Business One support quality varies by partner, with users praising technical help but reliant on partner effectiveness.
Sentiment score
7.2
SAP ERP customer service is generally positive, with prompt issue resolution but varying response times and support quality.
The previous user left the company without sharing their password, so at that time I need to log those particular issues or reset the password; the facility is not available in the current system, and I have to raise tickets, waiting for updated passwords, which is very critical.
When the system or solution has a failure unrelated to the database, they become lost.
Through the SAP portal, we can access direct support, which includes notes and a massive community for resources.
SAP technical support is very good.
It was very quick, and we didn't have many tickets, but every time any issues arose, they were very quickly resolved.
 

Scalability Issues

Sentiment score
7.6
SAP Business One is scalable and flexible, suitable for SMEs, but has integration and complexity limitations.
Sentiment score
7.9
SAP ERP is praised for scalability and flexibility, despite integration challenges, catering well to large enterprises with diverse needs.
SAP Business One is not very scalable, as it is aimed at medium to small-scale industries.
If your company is looking for an ERP to run end-to-end business, this is the solution.
The scalability of SAP Business One is very high.
It is scalable when moving from one version to another or adding additional components like warehouse management.
 

Stability Issues

Sentiment score
7.6
SAP Business One is a stable, reliable platform with minimal bugs, consistently updated despite occasional regional and version-related issues.
Sentiment score
8.2
SAP ERP is praised for its reliability, stability, and scalability, with minor issues typically linked to specific configurations.
I rate the stability of SAP Business One an eight out of ten.
Production processes would be on hold without stability, so it is quite important that the software is very stable.
Stability-wise, SAP ERP is the best product among others.
 

Room For Improvement

SAP Business One faces challenges with outdated design, limited scalability, complex integration, insufficient features, and cost efficiency issues.
SAP ERP users seek improved usability, integration, lower costs, better support, and smoother upgrades to enhance overall system performance.
The solution lacks scalability as it targets medium to small-scale industries.
They also need to plan for integrating a small HR or payroll module.
Costing audits are required, but this is not available in SAP Business One.
SAP ERP could improve by integrating additional components such as digital signatures and barcoding.
We are using version 6.0 and it meets our needs.
 

Setup Cost

SAP Business One offers moderate pricing with reasonable license costs, but high maintenance fees may impact smaller businesses.
SAP ERP is costly, with high licensing and implementation fees, yet competitive for large enterprises but challenging for small businesses.
It is expensive compared to other modules or ERPs.
Small and medium companies can struggle with the pricing.
The pricing for SAP ERP is medium but slightly on the higher side.
 

Valuable Features

SAP Business One excels in financial management, customization, and integration, offering flexibility, automation, and comprehensive module handling for SMEs.
SAP ERP integrates departmental functions, offers industry-specific customizations, ensures security, and enhances efficiency for large enterprises.
The general ledger, balance sheet, trial balance, cash flow statement, and all other reports are updated simultaneously.
Regarding reporting capabilities, SAP Business One provides in-built reports and allows us to use crystal reports, which we can customize and develop our own reports alongside running SQL queries with the query generator to create SQL reports.
One of the biggest advantages of SAP Business One, especially in the public cloud, is that many features are standardized, which reduces the need for customization.
The consistent integrations and real-time data analytics in SAP ERP significantly enhance the decision-making process by facilitating follow-ups and action points.
SAP ERP has impacted our organization positively because it is highly customizable to build any process we have in our companies and to write programs.
 

Categories and Ranking

SAP Business One
Ranking in ERP
6th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
71
Ranking in other categories
No ranking in other categories
SAP ERP
Ranking in ERP
2nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
106
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the ERP category, the mindshare of SAP Business One is 3.3%, down from 5.7% compared to the previous year. The mindshare of SAP ERP is 18.5%, down from 22.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Hatem Mohamed Nageeb Salama - PeerSpot reviewer
Provides efficiency for small businesses, but requires costly add-ons for broader capabilities
I am currently using SAP products but not primarily selling SAP. Regarding real-time data processing capabilities, it is partially helpful for decision-making. It has built-in capability for real-time data, but it's not interactive data analytics. People need another solution such as Power BI to be integrated to get real-time data with interactive analytics. When it comes to customizing reporting in SAP Business One, it has the capability to customize reports via SAP Crystal Reports. It has a good amount of reports, but for each business, you need to understand exactly what the customer needs to customize their reports. The solution includes a mobile app to access key business information, though it is a very weak mobile app. The main benefit SAP Business One provides to users is ease of access. It's very good to present to customers, both from the interface and capabilities perspective. It's suitable for small to medium companies, making the buy-in for the solution very good. The pricing for SAP Business One is very competitive. Overall, SAP Business One is a very good solution for small to medium businesses. If your company is looking for an ERP to run end-to-end business, this is the solution. You need specific add-ons to run in specific industries, but it's approximately 70% good for most small to medium companies. My overall rating for SAP Business One is 7 out of 10.
Srinivasan Kuppuswamy - PeerSpot reviewer
The amazing, robust framework with unlimited scalability earns its #1 status
The solution is not ready for the current e-commerce environment. Its was built for large enterprises who need to predictably optimize their human, material, and financial resources. ERP has evolved and businesses are changing. There are not many large corporations. Most are small enterprises with the capabilities of large enterprises through networking and platform integration. Some companies promote products but get things done with other enterprises as a network. Companies do not want to create new capacity but want to leverage existing capacity with innovative products. They do not want to spend resources on duplicating capacity or facilities. I do not think any ERP product is ready to support this environment so ERPs as a whole might end up being used for back-office functions only. It is not easy to evolve an ERP product because its intent is to integrate functions and processes within an organization. Whereas, in the new business model, processes are not limited to one's own enterprise but cut across different enterprises. There is no enterprise solution as this point in time for the current e-commerce environment so companies must integrate with many solutions.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
13%
Healthcare Company
6%
Retailer
5%
Manufacturing Company
14%
Computer Software Company
11%
Retailer
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What do you like most about SAP Business One?
It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time co...
What do you like most about SAP ERP?
The solution has made the most significant impact on our human resources function, specifically in HR operations and HR analytics. One feature of SAP ERP that I found most valuable is its use of co...
What needs improvement with SAP ERP?
SAP ERP could improve by integrating additional components such as digital signatures and barcoding. Having such features embedded within the ERP would be more beneficial rather than relying on ext...
 

Also Known As

Business One
No data available
 

Overview

 

Sample Customers

Ego Pharmaceuticals Pty. Ltd
B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
Find out what your peers are saying about SAP Business One vs. SAP ERP and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.