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SAP Business One pros and cons

Vendor: SAP
4.0 out of 5
1,691 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

SAP Business One offers comprehensive integration with various modules, providing valuable features for inventory control, accounting, and business management.
The dashboard, analytics, and KPIs are highly appreciated for their effectiveness in monitoring financial statements and balances.
Technical support for SAP Business One is praised for being responsive and helpful, providing satisfaction to users.
Material Requirements Planning, part of SAP Business One, is identified as crucial for various reporting and planning needs.
SAP Business One is recognized for its scalability, ease of deployment, and cost-efficiency for small and medium businesses.

CONS

SAP Business One lacks comprehensive HR and payroll functionalities, resulting in the need for additional custom solutions.
Integration capabilities with other tools and systems are insufficient, causing challenges in seamless data exchange.
The reporting and dashboards need significant enhancements to meet diverse business analytics needs.
Customization options are limited, impacting the ability to tailor the system for specific business requirements.
The on-premises setup is not optimal for expanding enterprises, particularly those operating across multiple countries.
 

SAP Business One Pros review quotes

reviewer1765542 - PeerSpot reviewer
Mar 2, 2022
We like it as it's easy to use, cost-effective, easy to deploy, and easy to get support for.
Sajith Morais - PeerSpot reviewer
Jul 19, 2023
The documentation part and the user manuals provided by SAP are quite comprehensive.
Joseph Daniel - PeerSpot reviewer
May 21, 2025
The most effective feature of SAP Business One in streamlining my business process is production.
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
EO
Sep 2, 2020
The document search feature is very good.
Hatem Mohamed Nageeb Salama - PeerSpot reviewer
Jun 23, 2025
Ease of access is a valuable feature.
Ijlal Naqvi - PeerSpot reviewer
Jun 27, 2024
The most valuable features of the solution revolve around the fact that it is easy to deploy and scalable and is not resource-intensive.
reviewer1198704 - PeerSpot reviewer
Dec 22, 2021
The SAP Business One is simple and it provides us the control we need.
AB
Sep 29, 2021
For us, the most useful feature of Business One is Material Requirements Planning (MRP).
Hatem Mohamed NageebSalama - PeerSpot reviewer
Nov 28, 2022
What's most helpful to customers who use SAP Business One is that the solution is fully integrated and easy to use. It's very easy to digest and has many features for small to medium companies.
Ranjan Dwivedi - PeerSpot reviewer
Jan 26, 2023
SAP Business One has valuable and helpful features for standard utilities, such as sales, purchasing, inventory, and finance, including Indian localization. Additionally, it is strong in the area of production. It has enhanced capabilities in advanced production planning, maintenance, and other features as needed through the use of add-ons provided by partners. These add-ons run within the solution and can be provided to customers based on their specific production needs.
 

SAP Business One Cons review quotes

reviewer1765542 - PeerSpot reviewer
Mar 2, 2022
They have a web client now. It primarily does sales. They just added purchasing. It'll be far more effective when I have inventory and financials as well into the web client version.
Sajith Morais - PeerSpot reviewer
Jul 19, 2023
SAP Business One consumes a lot of network resources and bandwidth, especially when accessing the web solution, B1 Web Access.
Joseph Daniel - PeerSpot reviewer
May 21, 2025
Financially, I don't see any benefit from using SAP Business One because while some investment has happened, I can't see any return; it is the lowest cost product compared to others.
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
EO
Sep 2, 2020
The user interface could be improved with drag-and-drop functionality that it currently lacks.
Hatem Mohamed Nageeb Salama - PeerSpot reviewer
Jun 23, 2025
SAP is not willing to improve SAP Business One because they have other solutions they are pushing, such as SAP Grow, which is the S/4HANA Cloud.
Ijlal Naqvi - PeerSpot reviewer
Jun 27, 2024
Improvements are required in the support for partner-delivery add-ons, functional graphs, user development, and BI since certain shortcomings exist in these areas.
reviewer1198704 - PeerSpot reviewer
Dec 22, 2021
Overall, the integration and the reports can be better.
AB
Sep 29, 2021
Business One doesn't have a proper master data management function.
Hatem Mohamed NageebSalama - PeerSpot reviewer
Nov 28, 2022
SAP Business One could be improved if SAP creates one platform to integrate different solutions, particularly having a multi-company concept rather than having different databases. The solution could be similar to SAP S/4 Hana and the SAP Business ByDesign concept.
Ranjan Dwivedi - PeerSpot reviewer
Jan 26, 2023
The standard SAP Business One is sufficient for the Indian region. There is no need for further enhancement as custom solutions can be designed and developed to meet specific needs. For example, HR and payroll is not a standard feature of the solution, but they can be created as a separate custom solution. However, payroll is not a standard function due to the varying norms and regulations across India's 29 states and union territories. Therefore, a standard payroll solution cannot be provided by SAP to add utility and features. Adding it would lead to different versions of the solution and more complexity in managing them. However, it would be useful to have addons to cover the other states which have different regulations.