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Infor LN vs SAP Business One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Infor LN offers higher returns than SAP through automation, improving efficiency, productivity, and operational cost savings for businesses.
Sentiment score
2.3
SAP Business One offers quick ROI through operational efficiency, resource savings, and cost-effectiveness, reducing costs by 20%-30%.
Infor has saved us time by bringing a large division into one language and has saved us money.
 

Customer Service

Sentiment score
8.0
Infor LN offers reliable global customer service, but customization challenges and quality improvements are needed in ticket resolutions.
Sentiment score
5.7
SAP Business One support quality varies by partner, with users praising technical help but reliant on partner effectiveness.
They respond quickly and are helpful overall.
My overall experience contacting Infor technical support is good.
The previous user left the company without sharing their password, so at that time I need to log those particular issues or reset the password; the facility is not available in the current system, and I have to raise tickets, waiting for updated passwords, which is very critical.
When the system or solution has a failure unrelated to the database, they become lost.
Through the SAP portal, we can access direct support, which includes notes and a massive community for resources.
 

Scalability Issues

Sentiment score
8.5
Infor LN offers scalable, seamless operations with regular updates, supporting diverse enterprise needs for both cloud and on-premise environments.
Sentiment score
7.6
SAP Business One is scalable and flexible, suitable for SMEs, but has integration and complexity limitations.
The system is scalable.
Infor is a 100% scalable solution that supports our needs.
SAP Business One is not very scalable, as it is aimed at medium to small-scale industries.
If your company is looking for an ERP to run end-to-end business, this is the solution.
The scalability of SAP Business One is very high.
 

Stability Issues

Sentiment score
7.8
Infor LN is stable and reliable, requiring some training; support effectively resolves performance issues and minor challenges.
Sentiment score
7.6
SAP Business One is a stable, reliable platform with minimal bugs, consistently updated despite occasional regional and version-related issues.
I rate the stability of SAP Business One an eight out of ten.
 

Room For Improvement

Infor LN needs UI enhancements, improved reporting, efficient integration, better HR, expanded AI, and faster service support.
SAP Business One faces challenges with outdated design, limited scalability, complex integration, insufficient features, and cost efficiency issues.
For example, opening a production order should take fewer clicks.
We have problems with the database, not with Infor - with the Oracle database.
Our version of Infor LN is quite old, and we have discussed upgrading.
The solution lacks scalability as it targets medium to small-scale industries.
They also need to plan for integrating a small HR or payroll module.
Costing audits are required, but this is not available in SAP Business One.
 

Setup Cost

Infor LN offers competitive pricing with typical user fees of $1,500, though additional costs and flexible cloud options exist.
SAP Business One offers moderate pricing with reasonable license costs, but high maintenance fees may impact smaller businesses.
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
Infor LN is cost-effective when compared to solutions like SAP.
It is expensive compared to other modules or ERPs.
 

Valuable Features

Infor LN is a versatile ERP solution appreciated for customization, automation, industry compatibility, and cost-effectiveness.
SAP Business One excels in financial management, customization, and integration, offering flexibility, automation, and comprehensive module handling for SMEs.
It simplifies tracking by following every transaction in the system, allowing finance to see online each finance transaction from production orders, purchase orders, inventory, and project-wise.
It includes an ERP system that is end-to-end from ordering to reporting financials.
Infor LN is compatible with our company size and is cost-effective compared to other ERP solutions like SAP.
The general ledger, balance sheet, trial balance, cash flow statement, and all other reports are updated simultaneously.
Regarding reporting capabilities, SAP Business One provides in-built reports and allows us to use crystal reports, which we can customize and develop our own reports alongside running SQL queries with the query generator to create SQL reports.
One of the biggest advantages of SAP Business One, especially in the public cloud, is that many features are standardized, which reduces the need for customization.
 

Categories and Ranking

Infor LN
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
31
Ranking in other categories
No ranking in other categories
SAP Business One
Ranking in ERP
4th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
70
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the ERP category, the mindshare of Infor LN is 5.7%, up from 4.1% compared to the previous year. The mindshare of SAP Business One is 3.4%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Jarod Dwi - PeerSpot reviewer
ERP integration transforms automation and financial reporting with good support
I use the solution for the manufacturing process, finance, supply chains, and quality It integrates with robotic processing and automation, enhancing our process automation. It also integrates with the PLC system using Mitsubishi and with the MIS software. The solution covers all modules,…
Hatem Mohamed Nageeb Salama - PeerSpot reviewer
Provides efficiency for small businesses, but requires costly add-ons for broader capabilities
I am currently using SAP products but not primarily selling SAP. Regarding real-time data processing capabilities, it is partially helpful for decision-making. It has built-in capability for real-time data, but it's not interactive data analytics. People need another solution such as Power BI to be integrated to get real-time data with interactive analytics. When it comes to customizing reporting in SAP Business One, it has the capability to customize reports via SAP Crystal Reports. It has a good amount of reports, but for each business, you need to understand exactly what the customer needs to customize their reports. The solution includes a mobile app to access key business information, though it is a very weak mobile app. The main benefit SAP Business One provides to users is ease of access. It's very good to present to customers, both from the interface and capabilities perspective. It's suitable for small to medium companies, making the buy-in for the solution very good. The pricing for SAP Business One is very competitive. Overall, SAP Business One is a very good solution for small to medium businesses. If your company is looking for an ERP to run end-to-end business, this is the solution. You need specific add-ons to run in specific industries, but it's approximately 70% good for most small to medium companies. My overall rating for SAP Business One is 7 out of 10.
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Top Industries

By visitors reading reviews
Manufacturing Company
23%
Computer Software Company
13%
Financial Services Firm
6%
Retailer
6%
Computer Software Company
16%
Manufacturing Company
14%
Healthcare Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor LN?
Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it.
What is your experience regarding pricing and costs for Infor LN?
Infor LN is cost-effective when compared to solutions like SAP.
What needs improvement with Infor LN?
The user interface of Infor LN could be more intuitive for common users. Sometimes, it is necessary to have an expert for connections.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What do you like most about SAP Business One?
It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One
 

Comparisons

 

Also Known As

Infor ERP LN
Business One
 

Overview

 

Sample Customers

LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
Ego Pharmaceuticals Pty. Ltd
Find out what your peers are saying about Infor LN vs. SAP Business One and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.