Epicor ERP vs Infor M3 comparison

Epicor and Infor are both solutions in the ERP category. Epicor is ranked #13 with an average rating of 6.9, while Infor is ranked #11 with an average rating of 8.7. Epicor holds a 3.1% mindshare in ERP, compared to Infor’s 3.4% mindshare. Additionally, 83% of Epicor users are willing to recommend the solution, compared to 92% of Infor users who would recommend it.

Epicor ERP

Read 19 Epicor ERP reviews

2,715 Views
2,579 Comparison Views

83% willing to recommend

Infor M3

Read 15 Infor M3 reviews

2,917 Views
2,800 Comparison Views

92% willing to recommend

Epicor ERP

Infor M3

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

Infor M3 and Epicor ERP compete in the enterprise resource planning category. Data comparisons indicate that Infor M3 is favored for its industry-specific solutions, whereas Epicor ERP's feature richness presents better value for some businesses.

Features: Infor M3 provides robust multi-site management and is tailored for manufacturing and distribution industries. It excels in handling core functionalities, supply chain management, and offers tools compatible with various verticals. Epicor ERP offers extensive customization options, allowing businesses to tailor the system to their needs. It delivers ease of use, powerful API integration, and comprehensive reporting tools.

Room for Improvement: Infor M3 could benefit from simplified deployment processes and broader customization options. Enhancements in user training and interface updates could improve the user experience. A reduction in setup costs might broaden appeal. Epicor ERP might improve in terms of reducing reliance on multiple databases. Streamlining system updates and refining user interface design could enhance usability. Increasing native integration capabilities could provide further value.

Ease of Deployment and Customer Service: Infor M3 has a complex deployment process, which benefits from industry expertise and is supported by responsive customer service, appreciated for its industry knowledge. Epicor ERP offers a more streamlined deployment process with thorough customer support, often resulting in quicker onboarding and ease of implementation.

Pricing and ROI: Infor M3's higher setup costs are justified by its specialized approach to industry needs, with ROI realized over time through efficiency in complex operations. Epicor ERP, with a competitive pricing structure, promises quicker ROI due to its adaptability and feature usability, making it appealing to businesses seeking lower initial investment and flexibility.

To learn more, read our detailed Epicor ERP vs. Infor M3 Report (Updated: December 2025).

Buyer's Guide

Epicor ERP vs. Infor M3

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Epicor ERP

Ranking in ERP

13th

Average Rating

7.4

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Infor M3

Ranking in ERP

11th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Activity Based Costing Software (7th)

Mindshare comparison

As of January 2026, in the ERP category, the mindshare of Epicor ERP is 3.1%, down from 3.2% compared to the previous year. The mindshare of Infor M3 is 3.4%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP Market Share Distribution
Product	Market Share (%)
Infor M3	3.4%
Epicor ERP	3.1%
Other	93.5%

ERP

Featured Reviews

Khalid Jalal

Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)

Requires extensive customization and fails to meet manufacturing needs

My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.

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Umesh D

Vice President, Delivery at Independent Computer Consulting Group, Incorporated

Maximized industry-specific process efficiency with rapid implementation

The best features of Infor M3 are the micro-vertical and industry ready-made solutions rather than generic solutions. They have ready-made solutions ready, so the implementation of the process discovery happens very fast. It won't take more than two months, and if the process is very simple and they adopt the standard, it may happen within five weeks, covering the implementation cycle which will finish within seven to eight months. Most of the time, it helps streamline business processes; maybe some processes such as unique subcontracting vary by continent or job work, which could be different due to legal compliance. Other than that, everything helps because the processes are very much streamlined. Everywhere you have a check and maker concept, there is a workflow, and all those things are there; document management is also very simple. You can drag and drop the reports. The workflow feature is very good and flexible, working with multi-level authorization and all those capabilities. Apart from that, the GUI interface screens are really good. Users can design their own workspace based on the roles, and there are roles-based security options, with many roles available that you need not define—you can just tweak them.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Real-time results make for faster decision making."

"The ability to deploy a generic implementation without advanced customization."

"Dashboards and Business Activity Query are very useful."

"The product is stable with a rating of ten."

"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."

"The product enables users to customize their dashboards and reports."

"Epicor ERP has harmonized our processes and provides significant visibility in reporting."

"Epicor ERP paid for itself in the first year and a half, and continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products."

More Epicor ERP pros

"Overall, I rate Infor M3 nine out of ten for a positive experience."

"M3 has several useful features for managing supply chains, production, and customer orders. It's an excellent system that helps me meet all my requirements for fixed costs."

"Infor M3 has tailor-made packages for each and every industry."

"The user interface and user experience were good."

"Infor M3 has ready-made processes, which provide the best workflows."

"Infor M3 has several valuable features, including customer order management and integration capabilities with third-party applications like ION."

"Infor comes up with different tools every year, and they are all compatible with Infor M3, which makes it a more reliable and trustworthy tool. The integration is very smooth."

"The product's initial setup phase is easy."

More Infor M3 pros

Cons

"AI and additional improvements could be made."

"Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations."

"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."

"The tool should provide a better user interface."

"Right now, it doesn't really have a good cloud story."

"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."

"A number of bugs in 9.05 were only fixed in 10."

"In the newer version of Epicor ERP, it's very difficult to find out that tracing."

More Epicor ERP cons

"It would be great if Infor added some new workflows in the finance module. I'd also like to see better integration with third-party applications."

"We can't make modifications to fit the client's requirements."

"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."

"Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes leads me to explore private vendors."

"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."

"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."

"Improvements could be made in security and scalability."

"Here in Infor M3, you have certain limitations where the main components cannot be modified—you must work around or use bolt-ons."

More Infor M3 cons

Pricing and Cost Advice

"The initial cost may be a bit high, but the maintenance cost is lower."

"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."

"User support could be improved as well, as the consultant charges are very high."

"Epicor ERP is an expensive solution."

"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."

"The tool’s licensing is yearly."

"The cost is between $50 and $100 per user annually."

"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."

"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."

"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."

"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."

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Top Industries

By visitors reading reviews

Manufacturing Company

20%

Computer Software Company

Healthcare Company

Comms Service Provider

Manufacturing Company

14%

Computer Software Company

10%

Comms Service Provider

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	4
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	5
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?

My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...

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What needs improvement with Epicor ERP?

I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...

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What is your primary use case for Epicor ERP?

My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...

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What do you like most about Infor M3?

The product's initial setup phase is easy.

See all answers

What needs improvement with Infor M3?

Some customers expect more out-of-box reports, and in some areas, they should provide more reports. However, Infor has introduced a report tool so that key users or global champions can generate re...

See all answers

What is your primary use case for Infor M3?

Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into micro-verticals. In food and beverage, it specializes in meat processing, confectionery,...

See all answers

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Compared 5% of the time

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Compared 4% of the time

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Compared 17% of the time

Infor CloudSuite vs Infor M3

Compared 9% of the time

Infor Distribution SX.e vs Infor M3

Compared 5% of the time

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Product Reports

Buyer's Guide

Epicor ERP

January 2026

Download Epicor ERP product report

Buyer's Guide

Infor M3

January 2026

Download Infor M3 product report

Also Known As

Epicor SaaS ERP

Infor Lawson M3, Lawson M3

Overview

Capture the true value of cloud ERP with Epicor Kinetic, a solution made with manufacturers, for manufacturers. An intuitive, configurable, and guided user experience with embedded learning helps you maximize your profitability with real-time business intelligence and built-in collaboration tools. Kinetic has the functionality you need to run a modern, future-ready business poised to capitalize on data, transform digitally, and innovate without limits. All the features you need to scale, compete, and attract top talent to your organization. Trust the manufacturing expertise of Epicor to gain the momentum and know-how you need to accelerate growth and innovation.

Epicor Kinetic is distinguished by its increasingly broad focus on planning and managing all resources, both within and across locations and company boundaries. Power your business with a secure, tightly integrated ERP and embedded capabilities. This expanded scope is most strongly felt in the areas of Customer Relationship Management (CRM), Supply Chain Management (SCM), Advanced Planning and Scheduling (APS), Product Lifecycle Management (PLM), Advanced Manufacturing Execution System (MES), Quality Management System (QMS), Field Service Management (FSM), and Business Process Management (BPM) to name only a few. Manufacturers of all sizes have recognized the value of an integrated suite rather than trying to piece disparate solutions together.

Epicor

Infor M3 offers ultimate flexibility in operations, technology, and scale. As a multi-site, multi-country, and multi-company solution, M3 empowers your organization to adapt to changing business needs. It provides flexibility in managing mixed-mode and complex environments, with the agility to make quick adjustments at any time. Written in Java, M3 also gives you platform independence and choice.

Infor

Sample Customers

Information Not Available

Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace

Buyer's Guide

Epicor ERP vs. Infor M3

December 2025

Free Report: Epicor ERP vs. Infor M3

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