Epicor ERP vs Infor M3 comparison

Epicor and Infor are both solutions in the ERP category. Epicor is ranked #15 with an average rating of 6.7, while Infor is ranked #10 with an average rating of 8.4. Epicor holds a 3.8% mindshare in ERP, compared to Infor’s 5.2% mindshare. Additionally, 81% of Epicor users are willing to recommend the solution, compared to 92% of Infor users who would recommend it.

Epicor ERP

Read 17 Epicor ERP reviews

2,853 Views
1,271 Comparison Views

81% willing to recommend

Infor M3

Read 15 Infor M3 reviews

3,282 Views
2,339 Comparison Views

92% willing to recommend

Epicor ERP

Infor M3

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

Infor M3 and Epicor ERP compete in the enterprise resource planning category. Data comparisons indicate that Infor M3 is favored for its industry-specific solutions, whereas Epicor ERP's feature richness presents better value for some businesses.

Features: Infor M3 provides robust multi-site management and is tailored for manufacturing and distribution industries. It excels in handling core functionalities, supply chain management, and offers tools compatible with various verticals. Epicor ERP offers extensive customization options, allowing businesses to tailor the system to their needs. It delivers ease of use, powerful API integration, and comprehensive reporting tools.

Room for Improvement: Infor M3 could benefit from simplified deployment processes and broader customization options. Enhancements in user training and interface updates could improve the user experience. A reduction in setup costs might broaden appeal. Epicor ERP might improve in terms of reducing reliance on multiple databases. Streamlining system updates and refining user interface design could enhance usability. Increasing native integration capabilities could provide further value.

Ease of Deployment and Customer Service: Infor M3 has a complex deployment process, which benefits from industry expertise and is supported by responsive customer service, appreciated for its industry knowledge. Epicor ERP offers a more streamlined deployment process with thorough customer support, often resulting in quicker onboarding and ease of implementation.

Pricing and ROI: Infor M3's higher setup costs are justified by its specialized approach to industry needs, with ROI realized over time through efficiency in complex operations. Epicor ERP, with a competitive pricing structure, promises quicker ROI due to its adaptability and feature usability, making it appealing to businesses seeking lower initial investment and flexibility.

To learn more, read our detailed Epicor ERP vs. Infor M3 Report (Updated: June 2025).

Buyer's Guide

Epicor ERP vs. Infor M3

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Epicor ERP

Ranking in ERP

15th

Average Rating

7.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Infor M3

Ranking in ERP

10th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Activity Based Costing Software (8th)

Mindshare comparison

As of July 2025, in the ERP category, the mindshare of Epicor ERP is 3.8%, up from 2.6% compared to the previous year. The mindshare of Infor M3 is 5.2%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP

Featured Reviews

Khalid Jalal

Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)

Requires extensive customization and fails to meet manufacturing needs

My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.

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Pravinkumar Bhandare

Principal Consultant - Infor M3 at Merino Consulting Services

The solution is a reliable, stable, and cost-saving ERP

Different countries have different finance practices, but I believe they need to fine-tune their practices to match industry standards. Practices vary from country to country, for example, in India, it is different than in the US. Sometimes, clients require alternate processes that are not standard, but they claim that these are the standard practices in their industry. At those times, we feel that the option required is not available with the solution. This is not the case only for Infor M3. Other ERPs also have the same problem. We can't mold the ERP to fit the customer's requirements. There are some standards in place because many screens and programs are integrated into the finance process. We can't make modifications to fit the client's requirements. The customer needs specific screens for different users, so if that program is in place, we have one planning tool in Infor M3. Planners need to know all things related to manufacturing, purchase, and sales in order to make decisions about planning. In one of my clients, I came across the requirement that they were asking for user authority in the planning tool. This is not the case though, because all planners need to know all things. However, on the manufacturing side, we can say that the person who is working with machine operations only needs to know machine-related information and doesn't need knowledge of products or sales. That standard industry is available, so we can give access to the user as per their needs. If the maintenance people are there, we can give them limited access, but if the planner is there, we need to give them all access according to industry standards. However, this requirement from the client side is not possible with the standard Infor software, but Infor can consider implementing it if the need is larger for many customers.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Epicor ERP is an easy-to-use solution."

"The ability to deploy a generic implementation without advanced customization."

"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."

"Epicor ERP paid for itself in the first year and a half, and continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products."

"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."

"Dashboards and Business Activity Query are very useful."

"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."

"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."

More Epicor ERP pros

"The most valuable feature of Infor M3 is the level of detail it has about the different manufacturing processes compared to other ERP solutions. Other ERP solutions provide the same level of integration as Infor M3, but Infor M3 specializes in several functions, such as planning and manufacturing."

"The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low."

"Infor M3 has ready-made processes, which provide the best workflows."

"The user interface and user experience were good."

"It's very stable, and it handles all types of industrial and manufacturing businesses in very good ways. I've found it to be easy."

"Infor comes up with different tools every year, and they are all compatible with Infor M3, which makes it a more reliable and trustworthy tool. The integration is very smooth."

"It's simple to use. You don't need any complex training to use it."

"Overall, I rate Infor M3 nine out of ten for a positive experience."

More Infor M3 pros

Cons

"I would like to see a better reporting tool."

"Everything requires changes, making it similar to developing a new platform from scratch."

"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."

"There are some glitches in Epicor ERP."

"A number of bugs in 9.05 were only fixed in 10."

"In the newer version of Epicor ERP, it's very difficult to find out that tracing."

"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."

"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."

More Epicor ERP cons

"Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes leads me to explore private vendors."

"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."

"We can't make modifications to fit the client's requirements."

"Here in Infor M3, you have certain limitations where the main components cannot be modified—you must work around or use bolt-ons."

"I would like to have some kind of dashboard to show an overview of different data on the same dashboard or on the same screen instead of moving to BI."

"The solution is stable but not agile."

"Infor should create one product to handle the whole business. At present, they make ERP systems for each type of business, and then sell additional features. I would like to have one system handing all organizations or all the business in deep ways and not have to buy additional features."

"Improvements could be made in security and scalability."

More Infor M3 cons

Pricing and Cost Advice

"User support could be improved as well, as the consultant charges are very high."

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."

"Epicor ERP is an expensive solution."

"The initial cost may be a bit high, but the maintenance cost is lower."

"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."

"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."

"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."

"The cost is between $50 and $100 per user annually."

"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."

"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."

"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."

"The tool’s licensing is yearly."

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Top Industries

By visitors reading reviews

Manufacturing Company

19%

Computer Software Company

10%

Healthcare Company

Construction Company

Computer Software Company

14%

Manufacturing Company

12%

Wholesaler/Distributor

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?

The licensing cost for Epicor ERP is a concern. The licensing becomes cheap, which leads people to opt for it, but then they encounter troubles similar to ours. The licensing was reasonable when we...

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What needs improvement with Epicor ERP?

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What is your primary use case for Epicor ERP?

I have been using Epicor ERP, and it's still in implementation. We decided not to proceed because it is not workable for us. Anything we want to use requires complete customization. It's not a matt...

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What do you like most about Infor M3?

The product's initial setup phase is easy.

See all answers

What needs improvement with Infor M3?

Some customers expect more out-of-box reports, and in some areas, they should provide more reports. However, Infor has introduced a report tool so that key users or global champions can generate re...

See all answers

What is your primary use case for Infor M3?

Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into micro-verticals. In food and beverage, it specializes in meat processing, confectionery,...

See all answers

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Compared 8% of the time

Microsoft Dynamics 365 Business Central vs Infor M3

Compared 4% of the time

Oracle E-Business Suite vs Infor M3

Compared 1% of the time

More Infor M3 Competitors

Product Reports

Buyer's Guide

Epicor ERP

June 2025

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Buyer's Guide

Infor M3

June 2025

Download Infor M3 product report

Also Known As

Epicor SaaS ERP

Infor Lawson M3, Lawson M3

Overview

Capture the true value of cloud ERP with Epicor Kinetic, a solution made with manufacturers, for manufacturers. An intuitive, configurable, and guided user experience with embedded learning helps you maximize your profitability with real-time business intelligence and built-in collaboration tools. Kinetic has the functionality you need to run a modern, future-ready business poised to capitalize on data, transform digitally, and innovate without limits. All the features you need to scale, compete, and attract top talent to your organization. Trust the manufacturing expertise of Epicor to gain the momentum and know-how you need to accelerate growth and innovation.

Epicor Kinetic is distinguished by its increasingly broad focus on planning and managing all resources, both within and across locations and company boundaries. Power your business with a secure, tightly integrated ERP and embedded capabilities. This expanded scope is most strongly felt in the areas of Customer Relationship Management (CRM), Supply Chain Management (SCM), Advanced Planning and Scheduling (APS), Product Lifecycle Management (PLM), Advanced Manufacturing Execution System (MES), Quality Management System (QMS), Field Service Management (FSM), and Business Process Management (BPM) to name only a few. Manufacturers of all sizes have recognized the value of an integrated suite rather than trying to piece disparate solutions together.

Epicor

Infor M3 offers ultimate flexibility in operations, technology, and scale. As a multi-site, multi-country, and multi-company solution, M3 empowers your organization to adapt to changing business needs. It provides flexibility in managing mixed-mode and complex environments, with the agility to make quick adjustments at any time. Written in Java, M3 also gives you platform independence and choice.

Infor

Sample Customers

Information Not Available

Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace

Buyer's Guide

Epicor ERP vs. Infor M3

June 2025

Free Report: Epicor ERP vs. Infor M3

Find out what your peers are saying about Epicor ERP vs. Infor M3 and other solutions. Updated: June 2025.

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