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Microsoft Dynamics GP vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics GP
Ranking in ERP
17th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
SAP S/4HANA
Ranking in ERP
1st
Average Rating
8.4
Reviews Sentiment
6.0
Number of Reviews
127
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the ERP category, the mindshare of Microsoft Dynamics GP is 1.4%, up from 0.9% compared to the previous year. The mindshare of SAP S/4HANA is 6.1%, down from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
SAP S/4HANA6.1%
Microsoft Dynamics GP1.4%
Other92.5%
ERP
 

Featured Reviews

reviewer2723988 - PeerSpot reviewer
Executive Director, Digital & Technology at a tech consulting company with 5,001-10,000 employees
Integration and flexibility deliver outstanding business experiences with innovative platforms enhancements
Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems. If they want to expand beyond mid-cap and enter the large-cap market, they need to consider balance and provide more customizability. This includes extending process flows through more APIs and building a more modular architecture with granular backend exposed via API. The process layer should allow clients to customize while invoking back-office APIs. The general perception positions Microsoft Dynamics GP in the middle of the market. Systems such as NetSuite and ServiceNow occupy the lower category, providing narrow use cases. Microsoft Dynamics GP offers more breadth and out-of-the-box capabilities at a slightly higher price point. At the top end, SAP, Oracle, and Salesforce offer extensive customizability at a premium price, suitable for large organizations with multiple transactions and customers. Microsoft Dynamics GP currently occupies a favorable position in the middle segment with limited competition.
MuhammadNadeem3 - PeerSpot reviewer
Manager Sap at PTCL
Integrated workflows have streamlined hiring, purchasing, and daily operations across departments
Areas of SAP S_4HANA that could be improved or enhanced include the evolving aspects of the application over time. There are other SAP applications such as SuccessFactors and Ariba that integrate with SAP S_4HANA. In recent years, SAP introduced an addition called RISE with SAP, which allows companies to use cloud solutions instead of requiring their own premises hardware. SAP partners with cloud providers such as Azure, Amazon, and Google, assisting companies in migrating from hardware to cloud solutions. A challenge that arises is the lack of immediate expertise when raising tickets for problem resolution with SAP, leading to delays. We have asked SAP to improve this area to provide users with better benefits from the cloud solution, as we encounter this issue frequently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have not encountered any noteworthy scalability issues; it’s a matter of increasing the power of the servers and hardware/software that it runs on."
"The solution offers integrations with other software as well. We have integration with Microsoft Office where we can do Word and Excel, etc."
"Microsoft Dynamics GP has supported our compliance with industry regulations completely."
"User-friendly: A key factor for a financial application Helps my company a lot"
"Customer service is very good and technical support is very good."
"I haven't used it a lot, but the best thing is that the processes are very detailed."
"We have gained the capability to control and address various issues within the financial module effectively."
"The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations."
"SAP S/4HANA is a very easy-to-use and user-friendly solution."
"The ability to optimize performance by allowing both data transactions and analytics on a single platform is particularly valuable."
"Only SAP payroll products can handle data management in IT and HR, processing millions of payrolls monthly for big organizations. S/4HANA payroll can manage massive volumes of data, process payroll in minutes, and provide outcomes. Other applications cannot process more than 4000-5000, but SAP S/4HANA payroll has been proven for 30-40 years."
"The solution's most valuable features are performance and processes."
"The scalability is excellent, especially on cloud deployment models."
"It is a stable solution."
"I have been using SAP for more than 13 years and the new SAP S4HANA was not only a simple upgrade, they have made a lot of improvements. They have simplified a lot of the functions, the all-new interface gives users a better experience. The database itself is quite efficient in nature and it provides effective data queries. It is a good upgrade from the previous version of SAP R/3."
"The use of a memory-based database makes it more efficient."
 

Cons

"With the exception of the great deal of work we put into customizing the system for our inventory needs, the only suggestion for improvement would be to simplify even further the administration and customization side of things."
"I would rate technical support for Microsoft Dynamics GP on a scale of 1 to 10 as six or five maximum."
"The issue we're encountering is that it's primarily designed for independent installations and not initially structured as a cloud-based solution, which has led to challenges with connectivity."
"With payroll, the payroll that they have offers US or Canadian tax. However, here, our tax payments are different from the US and Canada. It is very difficult to put in our tax tables. We need some customization. It should be readily available for any country to use according to their tax implications. The system should know different types of tax regimes around the world so that it can accommodate. It's a little bit rigid on that."
"Budget commitment and an easy way to import transactions into bank management. Reconcile to GL tool should also incorporate bank management transactions."
"Dynamics GP could be improved in terms of its usability and modernization."
"The purchase order and processing aspects of the solution should be improved."
"There should also be extra redundancy when posting to modules."
"This solution works with the configuration, if the prerequisites are very clear and can be configured it works perfectly. If you need to simulate something, as a predictive tool this kind of simulation is not very accurate and it has limitations. This is something that could improve."
"We are always looking for a better user experience. We would like to see more consolidation in SAP S4HANA because of all the financial compliance and regulatory changes."
"Support is a challenge. The effectiveness of the SAP support paradigm depends on particular skills."
"While the solution contemplates a competitively priced model, its pricing could be cheaper."
"The infrastructure management from SAP rates as a six. I rate infrastructure support this way because it takes too long, and it's hard to reach the right people."
"We are missing these standard packages here in Turkey. Every customer has to build their own solutions for regulatory needs, such as sending invoices to the authority."
"This is a very costly solution."
"SAP S4HANA could improve by having a more seamless easier integration, faster integration. The overall implementation timelines can be reduced by leveraging Agile methodology."
 

Pricing and Cost Advice

"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."
"​We evaluated some local products, because of the pricing, but this product has better features and support."
"Its pricing and licensing are high. Of course, we all know that it is Microsoft."
"For us, in our local currency, it costs us around 5 million Botswanan Pulas a year. It's quite a lot of money."
"It is an affordable solution."
"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."
"I think the tool is competitively priced and it's more of a one-time investment with a low annual renewal fee."
"The solution's price is steep."
"It's quite an expensive solution"
"The solution often does not survive our shortlist round because it is very expensive when compared to other products."
"It is an expensive solution. On a scale from one to five, with five being the most expensive, I would rate the price at four."
"Its pricing could be better."
"The price of the solution is reasonable but some modules can be expensive. When comparing SAP S4HANA to other solutions, such as Oracle, it is not expensive."
"There is an annual license for SAP S4HANA."
"I don't think any company would find the product expensive"
"The price of the solution is on the higher side compared to others."
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Top Industries

By visitors reading reviews
Construction Company
22%
Manufacturing Company
8%
Financial Services Firm
8%
Outsourcing Company
6%
Manufacturing Company
14%
Comms Service Provider
8%
Financial Services Firm
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise26
Large Enterprise56
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Dynamics GP?
D365 BC licensing SAAS model with subscription ranging $70/User/Month.
What needs improvement with Microsoft Dynamics GP?
Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps ty...
What is your primary use case for Microsoft Dynamics GP?
I have implemented Microsoft Dynamics GP in commercial and public sector organizations. In commercial pharma life sciences, Salesforce Veeva implementation supports commercial organizations doing p...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
SAP S_4HANA could definitely be improved by making the transformation process much simpler, perhaps through AI tools to automate a significant portion of it, as there is still much uncertainty with...
What is your primary use case for SAP S4HANA?
My main use case for SAP S_4HANA is finance and billing. I use SAP S_4HANA for finance and billing through different modules, such as FICO and BRIM. Different modules are utilized for various purpo...
 

Also Known As

Dynamics GP, MS Dynamics GP
SAP S4HANA
 

Overview

 

Sample Customers

Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Microsoft Dynamics GP vs. SAP S/4HANA and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.