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JD Edwards EnterpriseOne vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JD Edwards EnterpriseOne
Ranking in ERP
8th
Ranking in Activity Based Costing Software
5th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
61
Ranking in other categories
Production Planning (1st), Demand Management (1st)
Microsoft Dynamics AX
Ranking in ERP
4th
Ranking in Activity Based Costing Software
3rd
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of JD Edwards EnterpriseOne is 3.0%, down from 3.8% compared to the previous year. The mindshare of Microsoft Dynamics AX is 6.3%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Q&A Highlights

Ariel Lindenfeld - PeerSpot reviewer
Mar 30, 2015
 

Featured Reviews

Suresh Wickramasinghe - PeerSpot reviewer
Simplifies finance processes and is easy to use but requires a user-friendly interface
JD Edwards EnterpriseOne is a user-friendly ERP solution that is quite simple. It has a very straightforward interface, which allows end users, especially those with a finance background like me, to engage in finance areas such as vouchers, manual vouchers, email receipts, and GL analysis efficiently. This ERP system is easy to handle; anyone can learn it faster compared to other ERPs. For smaller companies or startups, I would recommend JD Edwards.
SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It’s a stable product."
"It is easy to inquire about any account in our company."
"I think it is strong in sales, inventory, and pricing."
"EnterpriseOne is stable and can be customized according to customer requirements."
"The financial management features are convenient and helpful in JD Edwards EnterpriseOne."
"There are numerous good features."
"Its user interface and ease of navigation are valuable."
"JD Edwards EnterpriseOne is very scalable. It is suitable for any business size, from retail to manufacturing, and can grow with any business."
"This solution's most valuable feature is its workflow for purchase orders and inventory."
"Dynamics AX is very simple to use."
"One of the valuable features of the solution is how easy it is to use."
"The installation is extremely simple, and I have had no problems with it."
"Dynamics AX is very simple to use."
"The tool's most important capabilities are for retail and finance. Microsoft Dynamics AX 2012 doesn't have many integration capabilities, but Microsoft 365 has the most capabilities to integrate with any type of standalone software and has many more features."
"It has the same UI and is very similar to any other Microsoft product."
"It was an okay solution when we delivered hardware and we had to do maintenance."
 

Cons

"The only issue I see is Oracle's lack of focus on the product. When the sales team calls us, they try to promote OCI more than JD Edwards EnterpriseOne. They don't even talk about it. I feel there's no focus from Oracle Corporation themselves. The salespeople either don't know about it or don't talk about it. When they have something new, they only talk about EBS or OCI. This gives a feeling that there's no interest from Oracle. We don't see much new functionality being released or announced in the roadmap."
"The flexibility of workflows and multi-industry implementation support should be improved."
"Forms customization should be easier. Currently, it has to go through the development life cycle."
"Implementing JD Edwards EnterpriseOne can have its challenges. For example, we faced issues like timeout exceptions in a recent integration project while pulling data from third-party systems."
"The initial setup of JD Edwards EnterpriseOne is straightforward. However, it could improve."
"The only issue with the solution that it yet to consider improvements in its price."
"The initial setup was complex...One should get the end-user manual because, in some parts, JD Edwards EnterpriseOne is not user-friendly."
"There is room for improvement on the payroll side, as the solution is not very strong in this area."
"The implementation was completed within one month."
"The product takes some training to get up to speed on all functionality and modules in Microsoft Dynamics AX 2012 ERP system."
"There is also slowness in database backup."
"Microsoft Dynamics AX needs to improve its support and the developer experience. Developing and programming are more complex. Automation and integration with other apps should be simplified."
"There is room for improvement when handling various currencies within the current Microsoft Dynamics AX system."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"Microsoft Dynamics AX can improve system performance and security. The security is basic and needs a lot of improvement."
"Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement."
 

Pricing and Cost Advice

"More transparent pricing of the software is needed."
"The licensing costs are on a yearly basis, and there are no additional costs."
"The pricing is very high. Even though the license is perpetual yet you have to get the maintenance. Since we pay using Pesos, it's very expensive."
"The solution's pricing depends on the deal and the number of users."
"In terms of price, it is not on the high end."
"In terms of pricing, we have a lot of problems because companies here don't have enough resources to acquire the product. So we need to evaluate the price according to our demographic...The license cost is around 1,00,000 euros."
"The price of the solution is not cheap. However, it is priced average amongst competitors."
"The maintenance of JD Edwards EnterpriseOne is expensive and overall the solution is expensive. Most enterprise operation solution is expensive."
"It has a pay-as-you-go subscription."
"The solution is expensive."
"We pay for licensing yearly to use Microsoft Dynamics AX."
"Microsoft Dynamics AX is expensive."
"Microsoft Dynamics AX is not expensive."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"I purchased the license once, and there is a license with a partner that I pay for annually."
"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
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Answers from the Community

Ariel Lindenfeld - PeerSpot reviewer
Mar 30, 2015
Mar 30, 2015
Hard to help without knowing more about your specific environment, but I would concur with Kevin - if you and your users are a Microsoft shop then Dynamics will probably win out on user acceptance in this comparison. This is a recurring theme in multiple case studies we have written. You may wish to consult this white paper: http://istart.com.au/research-articles/an-expert-guide-to-selecting-an...
2 out of 10 answers
it_user132531 - PeerSpot reviewer
Mar 19, 2015
I can only really speak about Dynamics Ax as I have little knowledge of the Jd Edwards package. From a users point of review we have had good feedback about most of the functionality. A few issues with low resolution machines and windows sizing but anyone that uses ms office should be able to pick up Dynamics relatively easy. The most difficult part is the data setup for financial and items. I will not say Dynamics is perfect as it will require some development work in areas that should be out of the box. However, as long as you are careful with what is changed then the product should meet most requirements. Just try to look at Business process change before changing core functionality. I have seen disasters where businesses try to amend the system to fit practices that are not within the Dynamics processes. Hope this assists Kind regards Tony Bowyer
it_user209505 - PeerSpot reviewer
Mar 19, 2015
Any specific reason to lean towards Dynamics AX and not even considering SAP ?
 

Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
14%
Financial Services Firm
8%
Healthcare Company
7%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JD Edwards EnterpriseOne?
The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good.
What is your experience regarding pricing and costs for JD Edwards EnterpriseOne?
The pricing is average. Over the years, it might increase a little. Generally, it offers a good price.
What advice do you have for others considering JD Edwards EnterpriseOne?
Based on my experience, I would recommend JD Edwards EnterpriseOne to other people. Overall, I would rate the solution nine out of ten, as it can be customized to the company's needs while maintain...
What needs improvement with Microsoft Dynamics AX?
DAX is actually well supported by its development. Given that even in this old version of AX and taking into account that its predecessor D365 has been around since 2017, the DAX ERP is still worki...
What is your primary use case for Microsoft Dynamics AX?
Right now, we are moving to a new ERP platform. It is in the cloud, and because of that, the cloud pushes updates every quarter, which could technically break our products. We are looking into an a...
 

Also Known As

No data available
Dynamics AX, Axapta, MS Dynamics AX
 

Overview

 

Sample Customers

TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about JD Edwards EnterpriseOne vs. Microsoft Dynamics AX and other solutions. Updated: April 2025.
845,589 professionals have used our research since 2012.