Infor LX Reviews

Name: Infor LX
Brand: Infor
Rating: 3.9 (8 reviews)

Vendor: Infor

3.9 out of 5

8 reviews
100% willing to recommend

What is Infor LX?

Infor LX is a comprehensive process manufacturing system that covers various manufacturing methods, including made to stock, made to order, configure to order, assemble to order, batch, repetitive, flow, and Lean manufacturing. A wide range of industries—including consumer packaged goods, food and beverage, life sciences, medical devices, chemicals, automotive, and general manufacturing—trust Infor LX to improve performance and profit margins at a lower total cost than comparable solutions.

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Infor LX is the #17 ranked solution in top ERP solutions. PeerSpot users give Infor LX an average rating of 7.8 out of 10. Infor LX is most commonly compared to SAP ERP: Infor LX vs SAP ERP. Infor LX is popular among the large enterprise segment, accounting for 40% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.

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Featured Infor LX reviews

Eugenio Santos

IT and processes re-engineering manager at DEUTZ AG

The interface we use currently needs enhancement, as I am still using the outdated green screens. I would benefit for us to adpot the latest INFOR user interface, which is a more integrated interface. Additionally, improvements in warehouse handling with handheld terminal, quality management in warehouses, and managing a dual sourcing strategy would be beneficial. I have had to build my own applications for some features that are lacking, and aligning all components for uncertainty management in the market is necessary.

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Kadie Ch

ERP Consultant at Information system land

The user interface of Infor LX needs significant enhancement to be more user-friendly. The software's response speed needs improvement, particularly regarding server-side performance. The green screen mode, could face more competition from other systems such as Microsoft and SAP. Additionally, there should be more technical guidance available to aid users in implementing the software effectively. Infor LX is also known for its strong manufacturing and inventory management features, however, its new Windows version is not as effective.

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Arturo Ayala

Consultor Lx at Agencias Feduro S.A.

Infor needs more APIs, as in the current version, APIs are not fully developed. The development of APIs must be enhanced, especially for AS400. Business intelligence integration is another area that requires improvement as it currently does not fit well with Infor LX. Users also need better support in constructing queries, as not all are familiar with SQL.

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Infor LX mindshare

As of August 2025, the mindshare of Infor LX in the ERP category stands at 1.5%, up from 1.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

ERP

PeerResearch reports based on Infor LX reviews

Type	Title	Date
Category	ERP	Aug 20, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 20, 2025	Download
Comparison	Infor LX vs SAP S/4HANA	Aug 20, 2025	Download
Comparison	Infor LX vs SAP ERP	Aug 20, 2025	Download
Comparison	Infor LX vs Microsoft Dynamics 365 Business Central	Aug 20, 2025	Download

Title	Rating	Mindshare	Recommending
SAP ERP	4.0	18.5%	87%	106 interviews Add to research
SAP S/4HANA	4.2	10.2%	96%	123 interviews Add to research

Valuable Features

Infor LX's most valuable features include effective integration via exit points, interactive interfaces, and robust planning capabilities. Users highlight seamless process automation where transactions in manufacturing auto-update financial models, enhancing efficiency. The platform's stability, adaptability, and accounting models control multiple layers simultaneously. MRP in manufacturing planning significantly improves processes, reducing manual tasks. Flexibility supports custom external programs. Customers report handling inventory and production well, achieving substantial coverage of operational needs with standard and small apps.

"One of the major advantages of Infor LX is the stability of the program."
"One of the major advantages of Infor LX is the stability of the program."
"Infor LX has improved my customers' manufacturing processes by creating a standard in the process, which improves performance in manufacturing as well as finance, distribution, and supply chain."

Room for Improvement

Infor LX requires enhancements in performance, user interface, and technical support. Users highlight the need for improved APIs, finance, and administration modules. The dependency on AS/400 technology and the outdated user interface are also challenges. Greater flexibility and easier customization options are desired. Warehouse management, manufacturing features, and business intelligence integration need attention. Licensing access for source codes and better query support are additional concerns.

"The interface needs enhancement, as I am still using outdated screens. I would benefit from a more integrated interface."
"The interface needs enhancement, as I am still using outdated screens."
"Infor needs more APIs, as in the current version, APIs are not fully developed. The development of APIs must be enhanced, especially for AS400."

Pricing

Infor LX has variable pricing, often cheaper than SAP HANA, but can be costly with initial and yearly expenses reaching millions for some. Licensing starts around $2000, with maintenance fees for 33 users at about $15,000 annually. While perceived expensive by some, others find costs manageable and worth the investment due to timely support. Costs depend on deals, with users valuing the response time and service provided by Infor LX.

"Pricing is variable due to different deals and discounts, typically starting at around $2000 US dollars for one license."
"Our last maintenance fee was around $15,000 a year for 33 current users."
"Infor LX is not cheap but much cheaper compared to SAP HANA."

Popular Use Cases

Infor LX is utilized for ERP processes in SCM, MFG, and finance. Its primary applications include supporting manufacturing operations, material and capacity planning, and integrating financial and warehouse management. Users operate it on-premises via a private cloud setup. Cable manufacturing entities leverage it for comprehensive manufacturing processes, while others focus on different modules like engineering master data, shop floor, inventory, and customer orders. Some integrate it with other financial ERPs.

Service and Support

Infor LX's support exhibits mixed feedback. While some users highlight responsive assistance, others report slow responses. The support team, primarily based in India, USA, and Europe, sometimes lacks technical depth for quick resolutions, yet their ability is deemed satisfactory. Many appreciate their effective handling of critical issues and simple resolution processes, contributing to customer retention. The service's stability reduces frequent support needs, although resource availability occasionally poses challenges.

Deployment

Infor LX's setup experiences vary. Some found it straightforward, while others faced challenges related to personnel skills and platform requirements. Implementation durations differed, from a few months to over a year, depending on projects like version migrations and reinstallation needs. Users noted difficulties with integration, customization, and initial reporting. Certain deployments involved issues with Infor ION, Supply Exchange, and Automotive Exchange, though stability improved post-launch. Specialized knowledge, particularly with AS/400, was crucial for a smoother setup.

Scalability

Infor LX is noted for its adaptability and scalability, accommodating approximately 100 users with potential for expansion. Groups of larger companies are implementing it in multiple locations. While rated seven out of ten for scalability, its effectiveness relies on user familiarity with AS400 and readiness for new interfaces. IBM AS400's integration offers scalable, stable, and secure IT architecture, frequently updated for newer technology. Some companies have successfully expanded usage across multiple facilities.

Stability

Infor LX is recognized for its high stability, with users consistently noting its robust performance over extensive periods. Described as very stable, its operation on the AS/400 platform ensures reliability. Some feedback highlights occasional slow server response impacting interaction, yet users maintain that proficiency leads to dependable stability. With a decade of use reported by multiple clients, Infor LX continues to operate without significant issues, frequently scoring high for its performance integrity.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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