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Infor CloudSuite vs Infor LX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
10th
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
CRM (15th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (3rd), Product Configuration and Quoting (7th), Warehouse Management (3rd), Cloud HCM (8th), Financial Close Software (8th)
Infor LX
Ranking in ERP
17th
Average Rating
7.8
Reviews Sentiment
5.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the ERP category, the mindshare of Infor CloudSuite is 2.6%, up from 1.7% compared to the previous year. The mindshare of Infor LX is 1.4%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Infor CloudSuite2.6%
Infor LX1.4%
Other96.0%
ERP
 

Featured Reviews

AA
Project Manager, Program at SPTLabtech
Integrated planning has improved document automation but reporting and user experience still need work
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.
reviewer2149446 - PeerSpot reviewer
IT Director at a manufacturing company with 10,001+ employees
Consistent optimization of production and efficient procurement processes improve operational effectiveness
I am working as an IT Director at Istituto De Angeli, which is a company of Fareva. FAREVA is a leading global contract development and manufacturing organization (CDMO) specializing in pharmaceuticals, cosmetics, makeup, and home and industrial care products. I have worked with the traceability and audit features in Infor LX, including the electronic signature module, which is essential in the pharmaceutical industry. The electronic signature is a key component of compliance for our ERP. This is crucial for periodic inspections we receive from authorities, including European authorities, Italian AIFA, USA FDA and other Pharma Agencies and Ministry world wide. On a scale of 1-10, I rate Infor LX a 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The employee interface, specifically the UI, is one of the most valuable features in Infor CloudSuite, and after implementing it, I have seen numerous improvements in the UI space, including simplified navigation that has become easier with every CU, which is positive."
"It is a complete wave management system to increase processing efficiency."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Infor CloudSuite is a kind of ERP that is suitable for a medium or small discrete manufacturer, especially in the health sector, life sciences, and biotechnologies."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"Mainly, we pushed back a $7M plant expansion because we were able to increase throughput with our existing facility."
"It is a very scalable solution."
"The most important feature of Infor LX for me is the use of models for accounting, which create effects in different layers simultaneously."
"One of the things I love about Infor LX is that everything is integrated."
"Infor LX is effective for planning, manufacturing, and distribution processes."
"I've been using it since December 2009, and it has been absolutely stable till now."
"Infor LX has helped us in conducting efficient production planning, streamlining procurement processes, and maintaining a reliable source of information for our vendors and procurement purchase orders."
"Infor LX's most valuable feature is that it's very interactive."
"One of the major advantages of Infor LX is the stability of the program."
"Mainly for manufacturing and processing, everything is excellent."
 

Cons

"Pricing is always an area where there is room for improvement."
"The solution's support service could be better."
"The price of the solution is not good."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"Pricing is always an area where there is room for improvement."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"The interface needs enhancement, as I am still using outdated screens. I would benefit from a more integrated interface."
"Infor's support side is not that good, and they seem to be focusing on other products above LX."
"The user interface of Infor LX needs significant enhancement to be more user-friendly."
"Infor's support side is not that good, and they seem to be focusing on other products above LX."
"Infor needs more APIs, as in the current version, APIs are not fully developed."
"The user interface of Infor LX needs significant enhancement to be more user-friendly."
"It's based on AS/400 or Power i, a robust technology and platform. However, it is harder to manage admin most of the time."
"Infor has now stopped and drastically reduced investing in this product."
 

Pricing and Cost Advice

"The pricing is not built on a standard model."
"I feel it is not very cheap, very economical but also not very expensive."
"The platform's pricing depends on the specific number of users."
"The product is expensive. I rate the pricing a five out of ten."
"It is a cost-effective solution."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"For on-premise installations, the licensing is yearly."
"Our last maintenance fee was around $15,000 a year for 33 current users."
"Infor LX is not cheap but much cheaper compared to SAP HANA."
"Pricing is variable due to different deals and discounts, typically starting at around $2000 US dollars for one license."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Construction Company
10%
Healthcare Company
7%
University
6%
Manufacturing Company
18%
Financial Services Firm
10%
Comms Service Provider
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise4
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What do you like most about Infor CloudSuite CRM?
The customization capabilities of CloudSuite Industrial are also there.
What is your experience regarding pricing and costs for Infor CloudSuite CRM?
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
What needs improvement with Infor CloudSuite CRM?
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user exp...
What needs improvement with Infor LX?
For Infor LX itself, the gap for improvement is to add some AI functionality to the product in the future.
What is your primary use case for Infor LX?
Infor LX is primarily used for manufacturing. The use case involved transitioning from a previous Wipro project, moving from Pfizer to GSK, with the entire migration occurring within Infor LX. For ...
What is your experience regarding pricing and costs for Infor LX?
Regarding pricing for Infor LX, on a scale where one is a high price and ten is a low price, I would rate it accordingly.
 

Comparisons

 

Also Known As

SyteLine
Infor ERP LX, ERP LX
 

Overview

 

Sample Customers

PRIDE Industries
Shaklee Corporation, Clover Dairy, Cremer, Group Dekko
Find out what your peers are saying about Infor CloudSuite vs. Infor LX and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.