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Infor CloudSuite pros and cons

Vendor: Infor
3.9 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Infor CloudSuite increases processing efficiency with a robust wave management system.
The environment, including ION and Infor OS, outperforms competitors with faster load times and superior performance.
Infor CloudSuite is highly customizable and flexible, accommodating various organizational areas and allowing feature additions via extension tables.
It offers comprehensive features for finance, such as payment reconciliation and accounts management, enhancing ERP effectiveness.
The platform is noted for its scalability and stability, making it suitable for small to medium manufacturers in specialized sectors.

CONS

Infor CloudSuite requires significant time to learn fully, and its documentation lacks comprehensive coverage for specific use cases.
Pricing for Infor CloudSuite is an area needing improvement, and challenges arise due to currency differences affecting affordability.
Integration with certain third-party tools, especially older versions of IBM or Oracle, is problematic for Infor CloudSuite.
Handling large reports is challenging, due to possible setup limits or inherent solution issues.
Infor CloudSuite's planning aspects, including industry-specific details, require refinement for better service delivery.
 

Infor CloudSuite Pros review quotes

AA
Project Manager, Program at SPTLabtech
Jan 16, 2026
Infor CloudSuite is a kind of ERP that is suitable for a medium or small discrete manufacturer, especially in the health sector, life sciences, and biotechnologies.
RG
Sr ERP Support Analyst at a university with 201-500 employees
Oct 9, 2025
What I appreciate most about Infor CloudSuite is the out-of-box standard functionality; it really can function to meet the needs of any company.
KC
HCM Consultant at a healthcare company with 10,001+ employees
Jul 2, 2025
The employee interface, specifically the UI, is one of the most valuable features in Infor CloudSuite, and after implementing it, I have seen numerous improvements in the UI space, including simplified navigation that has become easier with every CU, which is positive.
Learn what your peers think about Infor CloudSuite. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.
NF
Executive Director at Onsearch
Dec 4, 2024
It offers a facility to get data quickly.
Dietmar Müller - PeerSpot reviewer
Key Account Manager at Cronon GmbH
Feb 21, 2025
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
S Solomon Kumar - PeerSpot reviewer
Head of Global Sales at phaxon services pvt ltd
Mar 31, 2023
From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc.
reviewer1917201 - PeerSpot reviewer
Managing Director at a manufacturing company with 11-50 employees
Feb 27, 2024
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
Sandra Strydom - PeerSpot reviewer
Presales Consultant at iOCO Software Distribution (Pty) Ltd (Infor Gold Channel Partner)
Apr 23, 2024
The customization capabilities of CloudSuite Industrial are also there.
Chandana Wijeratne - PeerSpot reviewer
Director at Kingslake Eng.Systems (Pvt) Limited
Oct 25, 2023
The product's most valuable feature is production planning. It is one of the core features.
Joshua Rajeeva - PeerSpot reviewer
Managing Director & CEO at Blue Chip Computer
Apr 5, 2024
Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments.
 

Infor CloudSuite Cons review quotes

AA
Project Manager, Program at SPTLabtech
Jan 16, 2026
There are areas where Infor CloudSuite can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable.
RG
Sr ERP Support Analyst at a university with 201-500 employees
Oct 9, 2025
As far as pricing and licensing are concerned, more licenses are needed when companies grow with Infor CloudSuite.
KC
HCM Consultant at a healthcare company with 10,001+ employees
Jul 2, 2025
The disadvantages of Infor CloudSuite are related to Absence Management. There are too many setups for users to establish absence plans, formulas, and calculations.
Learn what your peers think about Infor CloudSuite. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.
NF
Executive Director at Onsearch
Dec 4, 2024
The price of the solution is not good.
Dietmar Müller - PeerSpot reviewer
Key Account Manager at Cronon GmbH
Feb 21, 2025
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
S Solomon Kumar - PeerSpot reviewer
Head of Global Sales at phaxon services pvt ltd
Mar 31, 2023
Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle.
reviewer1917201 - PeerSpot reviewer
Managing Director at a manufacturing company with 11-50 employees
Feb 27, 2024
There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on.
Sandra Strydom - PeerSpot reviewer
Presales Consultant at iOCO Software Distribution (Pty) Ltd (Infor Gold Channel Partner)
Apr 23, 2024
There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product.
Chandana Wijeratne - PeerSpot reviewer
Director at Kingslake Eng.Systems (Pvt) Limited
Oct 25, 2023
The platform's distribution features need enhancement.
Joshua Rajeeva - PeerSpot reviewer
Managing Director & CEO at Blue Chip Computer
Apr 5, 2024
They could include marketing automation for the product.