Compare Insightsoftware vs Snowflake Computing

Insightsoftware

Based on 4 reviews.

Snowflake Computing

Based on 152 reviews.

Sample Customers

Magnitude

Unilever, HSBC, Independent Health, Imperial Tobacco, Comcast, Scotiabank

Snowflake

Accordant Media, Adobe, Kixeye Inc., Revana, SOASTA, White Ops

Popular Solutions

Longview Analytics

0 reviews

Snowflake

10 reviews

Snowflake Analytics

9 reviews

Top Industries

Construction Company

20%

Comms Service Provider

10%

Outsourcing Company

10%

Manufacturing Company

Financial Services Firm

16%

Outsourcing Company

11%

Manufacturing Company

10%

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Lead Functional Consultant at a financial services firm

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Review 1 of 1

SunilPatil1
Asset Builder at Genpact - Headstrong
In terms of solutions such as security, automation, or monitoring, security is prime. In agentic, I am building the...
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Hemanthreddy Vakiti
Data Engineer at a tech vendor
I am using Snowflake Analytics because we are already using Snowflake for data engineering and data warehousing...
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Review 1 of 2

Customer Service

Anonymous User
Technology Lead Onsite at a tech services company
Customer Service: It's very good and quick. Technical Support: They're good and efficient.
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Anonymous User
Sr. Business Analyst at Archer Daniels Midland Company
Customer Service: 9/10 as they are a very user friendly customer service team and they are always responsive and...
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Anonymous User
Lead Functional Consultant at a financial services firm
Customer Service: 6/10. Technical Support: 8/10.
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Anonymous User
Sr. Project Manager at a tech services company
Customer Service: 8/10 - They are a very prompt and knowledgeable customer service support. Technical Support: 8/10.
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Review 1 of 4

Manoj Kambli
Director at Hexaware Technologies Limited
I had connections mostly through my onshore counterpart, who is an ex-Snowflake employee, so we never faced challenges.
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SurjitChoudhury
Data engineer at Cocos pt
When we started configuring Snowflake for our project development, we contacted support. They provided guidance on...
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AmolDhormare
Data Integration Developer at a tech services company
We interacted with customer support, and they were quite helpful. They listened to our issues and provided solutions,...
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Vinoth Raj Prabhakaran
Senior Data Architect at Tata Consultancy Services
The technical support from Snowflake was poor previously, they have improved significantly.
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Anonymous User
RSA Country Manager at a non-profit
The internal support is really good. They do obviously rely on partners like us to service the client. So it's a good...
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AyindeHammed
BI Developer at DivVerse LLC
I only put data in and modify data. Most of the time, I don't require technical support. We occasionally had...
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VipinGupta
Sr Manager at Publicis Sapient
Technical support is good. It is readily available and they are very responsive.
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Azhagarasan Annadorai
Director at a university
Support can be enabled in the Snowflake UI.
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Stephen Ebrey
Data Consultant at Omaze
I would rate the technical support for this solution a four out of five.
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Hemanthreddy Vakiti
Data Engineer at a tech vendor
The customer support for Snowflake Analytics is adequate. I have not experienced any issues that required reaching...
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Sanjay Bheemasenarao
Director - Data Engineering expert at Sankir Technologies
It is so easy that I didn't have to look for technical support. Its documentation is amazingly simple.
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Avijit Bhattacharya
Senior Data Engineer at Warner Media Discovery
If I were to rate the support on a scale of one to ten, it would fall around six. Occasionally, there are delays in...
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Abhishek Ankush
Ai Engineer at eligarf Technologies
Snowflake’s technical support is good.
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Mauricio Ruiz Falcón
Senior Information Management Architect at Raken
I have not directly experienced the technical support. It's not part of my job to be involved on those kind of...
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Anonymous User
Solution Architect at a wholesaler/distributor
I do not directly interact with the support, but I believe our platform architect reached out, and he got a response.
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Anonymous User
Vice President, Data Architecture and Management at a financial services firm
Their support is good.
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Anonymous User
CEO
Customer support is an atrocious experience, filled with many challenges, whether it is getting a meeting to fulfill...
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Anonymous User
Sr Lead Data & Information Architect at a pharma/biotech company
Technical support overall has been good. They are helpful and responsive. We have no complaints.
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Anonymous User
Senior Snowflake Data Architect @ COOP Financials NC at a tech services company
The support is very good. We create tickets and they respond with a solution.
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Anonymous User
Lead Analytics Consultant at a outsourcing company
What I have seen during my time working on these projects is that the Snowflake Analytics documentation is excellent....
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Keerthivas Raja
Data Governance/Data Engineering Manager at National Bank of Fujairah PJSC
The customer service and support are actually good.
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Cristobal Rodriguez
Director Consultoria at tecnoscala consulting
The experience that we have had until now is that we can use the Snowflake very well from the videos on the web. The...
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Anonymous User
CEO at a computer software company
Their tech support is good. Their sales team is very technical, and they're able to speak to our engineers and walk...
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Murugan Asokan
Senior Solutions Architect at NessPRO Italy
Their support is good.
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Anonymous User
Technical Lead at a computer software company
The technical support from Snowflake was excellent. They responded promptly to emails and even provided advance...
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RAHULVERMASIR
Director - Data Analytics at Sunera Technologies
We have contacted them only for the basic setup. Most of the time, we were able to get the right solution at the...
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AnshumanSingh
Vice President --Analytics & Digital Transformation at Polestar Solutions & Services India Pvt Ltd
There is a different team in my company that connects with the solution's technical support.
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Anonymous User
Center Head - Goa Regional Delivery Center. at a tech services company
My company has partnered with Snowflake. Normally, we reach out to the account manager or regional manager, and...
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Anonymous User
Founder & CIO at a computer software company
Technical support has been excellent. I'd rate them nine out of ten. They are knowledgeable and responsive. We are...
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MaheshMysore
Manager at SSM VIT Global Solutions
Snowflake technical support is good. At my previous company, they had a customer success officer for critical...
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Review 1 of 30

Technical Support

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