Compare Insightsoftware vs Snowflake Computing

Insightsoftware

Based on 4 reviews.

Snowflake Computing

Based on 147 reviews.

Sample Customers

Magnitude

Unilever, HSBC, Independent Health, Imperial Tobacco, Comcast, Scotiabank

Snowflake

Accordant Media, Adobe, Kixeye Inc., Revana, SOASTA, White Ops

Popular Solutions

Longview Analytics

0 reviews

Snowflake

13 reviews

Snowflake Analytics

20 reviews

Top Industries

Manufacturing Company

11%

Computer Software Company

Retailer

Financial Services Firm

19%

Computer Software Company

10%

Manufacturing Company

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Lead Functional Consultant at a financial services firm

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Review 1 of 1

SunilPatil1
Asset Builder at a tech vendor
In terms of solutions such as security, automation, or monitoring, security is prime. In agentic, I am building the...
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Garima Goel
Associate Principal Engineer at a tech vendor
I mainly use Snowflake Analytics for creating the data lake in Snowflake, specifically the medallion architecture,...
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Review 1 of 2

Customer Service

Anonymous User
Technology Lead Onsite at a tech services company
Customer Service: It's very good and quick. Technical Support: They're good and efficient.
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Anonymous User
Sr. Project Manager at a tech services company
Customer Service: 8/10 - They are a very prompt and knowledgeable customer service support. Technical Support: 8/10.
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Anonymous User
Lead Functional Consultant at a financial services firm
Customer Service: 6/10. Technical Support: 8/10.
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Anonymous User
Sr. Business Analyst at a manufacturing company
Customer Service: 9/10 as they are a very user friendly customer service team and they are always responsive and...
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Review 1 of 4

AyindeHammed
BI Developer at a tech services company
I only put data in and modify data. Most of the time, I don't require technical support. We occasionally had...
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MandarGarge
V.P. Digital Transformation at a computer software company
Customer service has and support are at par with any professional Data Platform service.
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Luis Miguel Goez
Senior Manager Information Technology Infrastructure at a insurance company
The technical support is good.
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MedhaValvekar
Sr Manager at a tech services company
We've reached out to technical support in the past. In some cases, we were not even able to fetch the data. Or, a...
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SaravananThiagarajan
Data Scientist at a computer software company
I have not been in contact with technical support, although my team has been and they are okay with it. My impression...
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Yusuf Arslan
Senior Data Architect at a insurance company
Everything works fine, therefore, I haven't had much content with the technical support team.
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Avijit Bhattacharya
Senior Data Engineer at a financial services firm
If I were to rate the support on a scale of one to ten, it would fall around six. Occasionally, there are delays in...
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Ravi Kuppusamy
CEO and Founder at a tech services company
We have not had any problems with the technical support.
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Snehasish Das
Technology Leader at a photography company
Snowflake's technical support is excellent. During my time at Fidelity, I received great support in migrating data to...
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Ravi Verma
Assistant Manager Operations at a tech vendor
The support provided by Snowflake is fine since they are fast and helpful. I rate the technical support an eight out...
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VipinGupta
Sr Manager at a computer software company
Technical support is good. It is readily available and they are very responsive.
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Sreenivasan Ramanujam
Director -Data Architecture and Engineering at a retailer
They are really good and responsive. I normally raise the ticket and they immediately come back with an email. They...
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Sanjay Bheemasenarao
Director - Data Engineering expert at a educational organization
It is so easy that I didn't have to look for technical support. Its documentation is amazingly simple.
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Azhagarasan Annadorai
Founder at a university
Support can be enabled in the Snowflake UI.
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Anonymous User
Senior Data Engineer at a tech services company
I have not had a direct interaction with Snowflake's customer service or technical support. I have only interacted...
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Anonymous User
Data Architect and ETL Manager at a manufacturing company
So far, technical support has been good.
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Keerthivas Raja
Data Governance/Data Engineering Manager at a financial services firm
The customer service and support are actually good.
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Anonymous User
Vice President of Business Intelligence and Data Engineering at a comms service provider
There is nothing for us to complain about when it comes to technical support. The response time is really great....
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Hemant Balijepalli
Senior Consultant at a consultancy
I've never dealt with technical support. We did have people from Snowflake working with us directly, and we never ran...
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Anonymous User
Soullution Architech at a tech services company
The solution's customer service is good.
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Anonymous User
Big Data & Cloud Manager at a tech services company
I have not contacted their support.
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Anonymous User
Associate Data Engineer at a outsourcing company
My company is a direct partner of the product. We have a lot of Snowflake experts who can resolve any doubts. Hence,...
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Anonymous User
Solution Architect at a wholesaler/distributor
I do not directly interact with the support, but I believe our platform architect reached out, and he got a response.
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Anonymous User
Data engineer manager at a tech vendor
The technical support for Snowflake Analytics is responsive, and on a scale of one to five, I'm rating support a four.
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Yash Mittal
Lead Data Engineer at a consultancy
The technical support is quite good. We've used them when we've had to implement something and we need some guidance.
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Subhrajit Mitra
Sr. Technical Architect - Business Intelligence / Data Warehouse at a computer software company
Their technical support is good. I always get a response from them when I send an email to their support team.
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Swathi Desai
Data Engineer at a tech services company
We did not need to escalate many questions to tech support compared to other tools, indicating minimal reliance on...
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Anonymous User
Data Architect at a tech services company
I haven't had to call on them for a problem at that level.
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Anonymous User
BI Consultant at a tech consulting company
I've never directly dealt with technical support. We do have a direct contact. There are other people who might have....
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Nanda Parayil
DBA Individual Contributor at a venture capital & private equity firm
The technical support is very good.
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Review 1 of 30

Technical Support

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