Compare Instana vs Tintri

Instana

Based on 16 reviews.

Tintri

Based on 66 reviews.

Latest Research

Buyer's Guide

Instana Infrastructure Monitoring vs. Zabbix

February 2026

Zabbix vs. Instana Infrastructure Monitoring

Updated: February 2026

Sample Customers

Instana Infrastructure Monitoring

booxware, drivenow, scopevisio, enevo, TimoCom, mobitech

Popular Solutions

Instana Dynamic APM

3 reviews

Instana Infrastructure Monitoring

1 reviews

Tintri VMstore T7000

4 reviews

Tintri Global Center [EOL]

0 reviews

Top Industries

Financial Services Firm

22%

Manufacturing Company

11%

Computer Software Company

Retailer

Computer Software Company

16%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Muhammad Jawwad Hassan
IT Consultant at a tech services company
Our company uses the solution for one of our bank clients. We use App Connect middleware to monitor services and...
Read full review of Instana Dynamic APM »
Hakimuddin Ronaque
Assistant Manager at a tech services company
I use the solution in my company, especially if an application is down and it is considered to be a P1 issue or a...
Read full review of Instana Infrastructure Monitoring »

Review 1 of 2

Tanesh Kumar
Storage And Server Farm (Ucs) Administrator at a consultancy
We are using Tintri VMstore T7000 for our VMware infrastructure, which encompasses all virtualization infrastructure...
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Anonymous User
System Specialist at a tech services company
A single pane of glass to our Tintri infrastructure with some Tintri VMstores protecting critical infrastructure with...
Read full review of Tintri Global Center [EOL] »

Review 1 of 2

Customer Service

Muhammad Jawwad Hassan
IT Consultant at a tech services company
We have issues with IBM support. They are not very reliable and are slow to respond. We are partners with IBM but...
Read full review of Instana Dynamic APM »
RuchilShah
IT Executive at a manufacturing company
Support was good before. Now, something is lacking. The support must be faster and more knowledgeable.
Read full review of Instana Dynamic APM »
Alan Thompson
Monitoring & Observability Consultant at a agriculture
I've never had any issues there. It's good.
Read full review of Instana Dynamic APM »
Hakimuddin Ronaque
Assistant Manager at a tech services company
I rate the technical support a nine and a half out of ten.
Read full review of Instana Infrastructure Monitoring »
Romelia Mendivil
Project development coordinator at a computer software company
When we encountered a problem, I raised a ticket with our IT department. This occurred because we had changed the...
Read full review of Instana Dynamic APM »
Ilya Agayev
NMS/OSS Architect, Business Value Services Team Leader at a tech services company
We've reached out several times to customer support and they've been very good.
Read full review of Instana Dynamic APM »
Hakimuddin Ronaque
Assistant Manager at a tech services company
Customer support is generally responsive, although occasional delays can occur. Currently, it's satisfactory, not...
Read full review of Instana Dynamic APM »
Dorian Sezen
Managing Partner at a tech services company
The solution's technical support is helpful. I rate the technical support an eight out of ten.
Read full review of Instana Infrastructure Monitoring »
Reviewer345224
Sr. Devops Engineer at a tech vendor
The technical support services are good.
Read full review of Instana Dynamic APM »
Anonymous User
Chief Operations Officer at a comms service provider
Technical support depends on the different topics. I would say that they are average because security has been a bit...
Read full review of Instana Dynamic APM »
Anonymous User
Cloud Architect at a computer software company
It seems there isn't any challenge with technical support, but I'm not the right person to comment on the technical...
Read full review of Instana Dynamic APM »
Anonymous User
Senior Engineer at a computer software company
We have raised a ticket to the solution's technical support team regarding some errors. It is taking a longer time to...
Read full review of Instana Dynamic APM »
Anonymous User
student at a tech services company
As far as operational complexity goes, we didn't have a lot of issues. Whenever we faced issues with the data not...
Read full review of Instana Dynamic APM »

Review 1 of 13

Jeff Wilhelm
Founder & CEO at a tech services company
I have probably opened a couple of dozen tickets over the decade that I've worked with Tintri. Like most support...
Read full review of Tintri VMstore T7000 »
John Ruggeri
Director of Technical Services at a government
We're an old customer. When we call in to do a software upgrade, or one of our staff wants to make sure they've read...
Read full review of Tintri VMstore T7000 »
Tanesh Kumar
Storage And Server Farm (Ucs) Administrator at a consultancy
Technical support is very good. The response time is very prompt. Engineers are available and we can call them when...
Read full review of Tintri VMstore T7000 »
Jonathan Neale
Operations Manager at a computer software company
I rate Tintri support nine out of 10. Tintri support was excellent when we paid for it, but we stopped paying for it....
Read full review of Tintri VMstore T7000 »
Anonymous User
Works at a marketing services firm
Customer Service: I rate the level of customer service as five stars; very fast and helpful. They also found a...
Read full review of Tintri VMstore T7000 »
Anonymous User
Network Services Manager at a legal firm
Customer Service: As I mentioned above, their level of customer service is extraordinary. Technical Support:...
Read full review of Tintri VMstore T7000 »
Anonymous User
Infrastructure Engineer at a real estate/law firm
Support from our vendor and Tintri are brilliant. They have always answered all of our questions promptly.
Read full review of Tintri VMstore T7000 »
Anonymous User
Information Systems Manager
Customer Service: Excellent Technical Support: Excellent
Read full review of Tintri VMstore T7000 »
Anonymous User
System Engineer Client & Server at a tech services company
A very good support team that is available 24/7. They have real technical staff with strong knowledge.
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Consultant at a consultancy
The quality of support from Tintri VMstore T7000 was usually very fast. I have no complaints. I would rate the...
Read full review of Tintri VMstore T7000 »
ServStorAdm8948
Server & Storage Administrator
Customer Service: The customer service is excellent. Technical Support: The only time we ever had an issue was when...
Read full review of Tintri VMstore T7000 »
Anonymous User
Enterprise Architech at a university
Customer Service: They have been very responsive to all questions and tickets. Technical Support: They have been...
Read full review of Tintri VMstore T7000 »
Anonymous User
Global Head of Network Engineering at a media company
Their tech support is above average.
Read full review of Tintri VMstore T7000 »
Anonymous User
System Specialist at a tech services company
Support is the best in class.
Read full review of Tintri Global Center [EOL] »
Anonymous User
IT Manager at a financial services firm
The technical support is great. They always have the right people on the call. They are good but we have to reach out...
Read full review of Tintri VMstore T7000 »
Anonymous User
LAN Administrator at a university
Customer Service: A+ excellent! Love my Tintri guys. They understand our use case and help us find the best solution....
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Technical Analyst
Technical support has been excellent, Their engineers are excellent and easy to access.
Read full review of Tintri VMstore T7000 »
Anonymous User
Network Engineer at a healthcare company
Customer Service: Customer service is excellent. Any time we needed questions answered or help, our service team was...
Read full review of Tintri VMstore T7000 »
Anonymous User
Technical Team Lead - Environments Team
Customer Service: The customer service is very good. We have active interactions with the technical support and...
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Anonymous User
Systemkonsult
Tintri has excellent and devoted support personnel. 10/10
Read full review of Tintri VMstore T7000 »
Anonymous User
Information Systems Manager
Customer Service: The customer service is good. Technical Support: The level of technical support is excellent.
Read full review of Tintri VMstore T7000 »
Reynaldo Martinez
Windows Systems Analyst at a manufacturing company
Good. We had a couple of issues from the start and they were resolved very quickly with no impact on production.
Read full review of Tintri VMstore T7000 »
Anonymous User
Network Administrator at a healthcare company
Customer Service: Customer service is excellent. Whenever I call, I get somebody right on the line. Technical...
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Systems Engineer, Virtualization at a insurance company
Great customer service; if there is an issue they often know before I do and have a ticket already in progress.
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Technologist
Customer Service: Excellent; the appliance does phone-home and auto-support uploads, so Tintri support knows when...
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Systems Engineer
Customer Service: Great customer service! Technical Support: Haven't had the need for technical support.
Read full review of Tintri VMstore T7000 »
Anonymous User
System Administrator at a agriculture
They've listened to us when we requested more options for backup.
Read full review of Tintri VMstore T7000 »
Anonymous User
Head of IT at a tech services company
Customer Service: 10/10 Technical Support: 10/10
Read full review of Tintri VMstore T7000 »
Anonymous User
IT Manager
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Tintri VMstore T7000 »
Anonymous User
Enterprise Infrastructure Architect at a healthcare company
Customer Service: Customer support is excellent. They're very responsive. Technical Support: Technical support is...
Read full review of Tintri VMstore T7000 »

Review 1 of 30

Technical Support

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