Compare Invicti vs Veracode

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Popular Solutions

Acunetix

13 reviews

Invicti

7 reviews

Veracode

30 reviews

Veracode Security Labs

1 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

Government

Financial Services Firm

17%

Computer Software Company

14%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rahul Kumar
Senior Engineer - Penetration Tester at a government
I have been using Acunetix for more than five years, as I used it in both my previous company and my current company....
Read full review of Acunetix »
Valavan Sivgalingam
Senior Manager, Security Engineering at a computer software company
I use Invicti for web application testing and API testing. I want to confirm that I am still using Invicti and...
Read full review of Invicti »

Review 1 of 2

VinothKumar5
Head for Application Security at a media company
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

Amr Abdelnaser
Senior Information Security Analyst at a computer software company
We have not faced any issues to complain about.
Read full review of Acunetix »
Valavan Sivgalingam
Senior Manager, Security Engineering at a computer software company
We don't have any issues because Invicti's support was really good.
Read full review of Invicti »
JoelGeorge
Associate at a computer software company
Their support was good. They were quite prompt with their responses. When we had any issues, we reached out, and they...
Read full review of Invicti »
Mohamed Fouad
cybersecurity Team Leader at a tech services company
Acunetix integrates well with other security tools or platforms I use, as we have integrated it with a ticketing...
Read full review of Acunetix »
Himanshu_Tyagi
Lead Cybersecurity at a consultancy
The tech support from Invicti for Acunetix is really good. Whenever a support ticket is raised, their SLA is quite...
Read full review of Acunetix »
JanetMuhia
Cyber Security Engineer at a tech services company
Acunetix provides good support. No complaints.
Read full review of Acunetix »
KashifJamil
CEO at a tech services company
Customer support is big. It depends on region to region.
Read full review of Invicti »
MarceloPrintac
VP Business Development at a tech services company
The Acunetix team is in Malta. They are very good, and they provide support over the phone. They are available 24...
Read full review of Acunetix »
Rahul Kumar
Senior Engineer - Penetration Tester at a government
Acunetix customer support responds on time, but resolution can take longer due to involving stakeholders who are not...
Read full review of Acunetix »
PrashantPatil
Senior Security Consultant at a tech services company
We contact technical support all the time and they are great. They resolve issues quickly and efficiently.
Read full review of Invicti »
AnubhavGoswami
Compliance Manager at a recruiting/HR firm
The technical support provided by Acunetix is absolutely great. We received support from them at every point in time.
Read full review of Acunetix »
Anonymous User
Consultant Cyber Security at a tech services company
We have been engaged with the local partner and we get a good level of support.
Read full review of Invicti »
Jagobandhu Some
Hardware Engineer
I am not very satisfied with the customer support they provide. It tends to be quite time-consuming. When I raised a...
Read full review of Acunetix »
Anonymous User
Software Quality Assurance Engineer at a tech services company
The way they are communicating with users like us, yeah, we can give them 9 out of 10. :)
Read full review of Invicti »
Anubhav Goswami
Security Specialist at a tech services company
Technical support is fine. Whenever we have any queries the support is available. We have the paid version. We have...
Read full review of Acunetix »
AhmedS. Younis
Retail Services Senior Manager at a financial services firm
I'm satisfied with the technical support.
Read full review of Invicti »
Ivan Biagi
Security Specialist at a tech consulting company
The customer service is good. There are some problems with languages (like for Italian they send you people who can...
Read full review of Invicti »
Anonymous User
Works at a educational organization
The customer service is quite helpful. The time to fix issues is not too quick, so in the case of time-restricted...
Read full review of Acunetix »
H A
Head Information Secretary at a manufacturing company
The tool's support is good.
Read full review of Acunetix »
Kamil Matusik
Head of Operations, Supply Chain at a retailer
The support is not perfect. The support could be improved. I often have to write to managers to push things.
Read full review of Acunetix »
Anonymous User
Lead Information Security Engineer at a financial services firm
Technical support has been good. We had some issues or comments, mostly, on the features. We have asked for features...
Read full review of Acunetix »
Anonymous User
Executive Director at a financial services firm
I think that generally their customer service is quite responsive. Whenever we encounter problems or new external...
Read full review of Acunetix »
Anonymous User
Project Manager at a computer software company
Technical support was not overwhelmingly good, but it was okay. They couldn't provide solutions to every problem that...
Read full review of Acunetix »
Saminda Jayawardene
Compliance Manager at a tech services company
We had to contact technical support some ago but not since then. Sometimes the blog provides support very well, and...
Read full review of Acunetix »
Anonymous User
Manager for Technology Services at a educational organization
I haven't needed to contact their technical support.
Read full review of Acunetix »
Anonymous User
Information Security Engineer at a computer software company
Technical support was great.
Read full review of Invicti »
Anonymous User
Senior Security Engineer at a insurance company
The technical support has been very helpful, and pretty quick to respond to emails or when I call in.
Read full review of Acunetix »
SivaPrakash
Senior Test Engineer II at a financial services firm
The technical support is really good. Whenever we experienced an issue, we just scheduled a call. It's not directly...
Read full review of Acunetix »
Srinivas Walikar
Senior Business Development Manager at a tech services company
The technical support from Acunetix is quite good, and I rate it eight out of 10.
Read full review of Acunetix »
Anonymous User
Ex Senior Security Analyst and Onsite consultant at a tech services company
The technical support team was highly responsive and we used to get regular emails from their side, i.e., whenever...
Read full review of Invicti »

Review 1 of 30

Alex Fuglaar
Manager at a financial services firm
I've never needed to contact technical support.
Read full review of Veracode »
Kv Rao
Site Leader (India) at a manufacturing company
I have seen an upward rating of eight or more out of ten. They are very responsive and quick to help with queries...
Read full review of Veracode »
VinothKumar5
Head for Application Security at a media company
I would give a rating of somewhere around 7.5 for customer support of Veracode Security Labs. They always respond to...
Read full review of Veracode Security Labs »
Vladimir Shilov
DevSecOps at a computer software company
The solution's technical support helped us solve different problems related to Veracode, including some of its use...
Read full review of Veracode »
Ajit Matthew
Sr. Partner IT and Information Security at a consultancy
The Veracode technical support is very good. They are responsive and very knowledgeable. Every time we wanted to set...
Read full review of Veracode »
Vikas Agrawal
DevOps Lead at a healthcare company
We connected with Veracode's support a couple of times, and we got a different answer each time.
Read full review of Veracode »
Rishabh Khanna
Security Engineer at a tech services company
The technical support is really slow. Their availability is sparse. It sometimes takes two months to have a resolution.
Read full review of Veracode »
Anshuman Kishore
Director Product Development at a computer software company
Veracode Static Analysis has good support. There's a channel where my team communicates with support, raises tickets,...
Read full review of Veracode »
Pradeep Kumar.
Founder and Director at a tech company
The technical support is good.
Read full review of Veracode »
Saket Pandey
Product Manager at a hospitality company
The technical support team is knowledgeable. In the initial stages, when our team lacked the technical capability to...
Read full review of Veracode »
Evan Gertis
Penetration Tester at a tech vendor
They monitor all of the conversations in the platform on the Veracode community. My rep is very responsive. He...
Read full review of Veracode »
Djean Bruno
Security Engineer at a tech vendor
The technical support is excellent.
Read full review of Veracode »
Anonymous User
Senior Security Consultant at a retailer
Customer Service: 8/10 Technical Support: 8/10
Read full review of Veracode »
Yash Shende
Software Development Engineer II at a tech vendor
I never got a chance to deal with customer support. Most of the issues I faced were resolved within our organization....
Read full review of Veracode »
Anonymous User
Chief Compliance Officer at a financial services firm
Excellent.
Read full review of Veracode »
Anonymous User
Product Security Engineer at a tech services company
I haven't worked with Vercode's support and therefore cannot comment on how helpful or responsive they are.
Read full review of Veracode »
Pradeep Honaganahalli Basavaraju
ML engineer at a consultancy
I've personally interacted with the customer service and support recently for a few issues, and their support is...
Read full review of Veracode »
Himadri Subudhi
Works
I have never needed to raise a ticket and work with Veracode experts.
Read full review of Veracode »
Anonymous User
IT Cybersecurity Analyst at a educational organization
Veracode support is really good. I get a lot of help from them. I've been on a few calls with my developers and...
Read full review of Veracode »
Anonymous User
Senior Software Developer at a pharma/biotech company
When the person I referenced earlier needed help, it seemed like he was able to get the help he needed — they were...
Read full review of Veracode Security Labs »
Anonymous User
Senior Infrastructure Specialist at a media company
When comparing Veracode with other products such as SonarQube, I find that Veracode has much more support because...
Read full review of Veracode »
DmitriAldowski
DevOps and Cloud Architect at a marketing services firm
There are three layers of technical support and we have used all of them over time. We are happy with the service...
Read full review of Veracode »
Anonymous User
Security Architect at a financial services firm
Their technical support is good, but we haven't really had to use it much, so far.
Read full review of Veracode »
Srinivasa Rao Kuruba
Manager, Information Technology at a tech services company
The customer support was two-pronged. One was the security consultation and that was top-notch. The security support...
Read full review of Veracode »
Justin Swanson
Manager of Application Development and Integrations at a university
I rate Veracode support two out of 10. When I raise issues, I expect support to bend over backward and be grateful...
Read full review of Veracode »
Mauro Verderosa
Cybersecurity Expert at a tech services company
I would rate Veracode's technical support at nine out of 10. They would probably deserve a 10 but it is not as quick...
Read full review of Veracode »
Brian Felker
Application Security Engineer at a tech services company
I rate Veracode support 7.5 out of 10. Overall, our technical support is decent. You have to find someone who works...
Read full review of Veracode »
Anonymous User
Manager Consultant at a tech services company
The technical support is great.
Read full review of Veracode »
SrikanthRaghavan
Principal Architect at a consultancy
We have an enterprise license and direct connection with the Veracode team. I consulted their team about a couple of...
Read full review of Veracode »
Anonymous User
Senior Information Security Program Manager at a financial services firm
We do have ongoing technical support. We use them more as a backstop. My team handles most of the calls and issues...
Read full review of Veracode »

Review 1 of 30

Technical Support

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